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Not adding deposit and not doing KYC


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By Atif
1 month ago

Hi, Dafabet is not completing verification and asking me for the same documents again and again. Their support service is giving automatic replies. For one deposit, that deposit is in USDT, and their support is asking for a UTR number. They don't even know what USDT is.

On the first deposit, they did that too, then apologized.

It has been days; they are not doing KYC and also not adding the deposit. In the screenshot, you can see the deposit is clearly USDT, and also they are not doing KYC.


Disputed Casino Dafabet Casino

Discussion

User name

Dear @atif.butt31112,

The AskGamblers Complaint Team is kindly asking you to assist the Dafabet Casino team further and send the required verification paperwork.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process, therefore please make sure to confirm by posting the public message if you have provided requested information.

Should you refuse sending the required verification paperwork, or fail to confirm, we will have no other choice but to reject the case and recommend you forwarding it to the relevant regulatory body.

Thanks for your cooperation.

User name
Dear Valued Customer,

I understand your frustration. Your withdrawal (Transaction ID: 530165811) was declined due to a pending wagering requirement of TUS 20.00 from your deposit. However, your recent withdrawal has been successfully processed.

To complete your withdrawal verification, please upload the following via ‘My Account - Document’:

- A photo of you holding the front of your ID next to your face and
- Any Citizen Identity Card ID (front & back) either (passport or driver's license)

Ensure all details are clear and all corners are visible. Documents may take up to 12 hours to validate. For document guidelines, please visit:
https:­//w­ww.d­af­abe­t.c­om/­en/­faq­s/g­eneral

Regards,
Dafabet
User name loyalty-level-1
i have verified 2nd time how many times i have to have verify?
User name
Dear Valued Customer,

To process your withdrawal request of transaction ID 530165811 Kindly upload the following documents to your account so that we can proceed with the verification:
We need a photo of you holding your ID (front copy) next to your face.
A copy of any Citizen Identity Card (front & back), Passport, Driver's License, or Aadhaar card. The image must be clear and all corners of the ID must be visible.

Please upload them via the 'My Account - Document' page. The documents will undergo a validation check that may take up to 12 hours. Ensure the ID details are clear and readable when zoomed in. For document guidelines, visit: https:­//w­ww.d­af­abe­t.c­om/­in/­faq­s/g­eneral

Regards,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1483 / 1557
Avg. Amount $1,113
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 880 out of 921 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

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Verification Pending and INR 342008 Balance Inaccessible

I am submitting this complaint regarding a prolonged verification issue on my Dafabet account.


Username: SHAHBAJ6


My account currently has a balance of approximately INR 342,008.71.


On 26 September 2026, I successfully withdrew INR 150,000 under Transaction ID 530225532.


On 27 September 2026, I attempted another withdrawal of INR 200,000, Transaction ID 530255079, but this withdrawal was declined.


I subsequently provided the requested verification documents. On 29 September 2026, Dafabet confirmed through an account notification that my documents had been submitted and were under review.


The notification specifically stated that document review and validation may take up to 72 hours and that I would be informed once the review was completed.


However, more than 72 hours have now passed and my verification is still unresolved. My funds remain in the account and I am unable to proceed normally with my withdrawal.


I have already provided the requested documents and I am simply waiting for Dafabet to complete the verification process.


I am asking Dafabet to complete the verification of my account without further unnecessary delay and allow me to withdraw my legitimate balance.


I can provide screenshots showing my current balance, transaction history, the declined INR 200,000 withdrawal and Dafabet's notification confirming that my documents are under review.


I would appreciate AskGamblers' assistance in resolving this matter.

Chart Pointer
88h left
₹342,009