Hi, Dafabet is not completing verification and asking me for the same documents again and again. Their support service is giving automatic replies. For one deposit, that deposit is in USDT, and their support is asking for a UTR number. They don't even know what USDT is.
On the first deposit, they did that too, then apologized.
It has been days; they are not doing KYC and also not adding the deposit. In the screenshot, you can see the deposit is clearly USDT, and also they are not doing KYC.
Dear @atif.butt31112,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.
Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
Your withdrawal request under Transaction ID 530165811 was declined due to unmet wagering requirements. However, your most recent withdrawal has been successfully processed to your account.
Regards,
Dafabet
Please be informed that, before submitting a withdrawal request, you are required to wager your full deposit amount at least once. You may fulfil this requirement by placing multiple bets that collectively equal your deposit amount.
As per our records, you still need to wager TUS 20 from your deposit to fulfil this requirement.
Once the wagering requirement has been met, you may proceed with your withdrawal request, subject to the available balance in your account and the applicable terms and conditions.
Thank you for your understanding and cooperation.
Regards,
Dafabet
Dear all,
This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.
Dafabet Casino Complaint Stats
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