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Not adding deposit and not doing KYC


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By Atif
3 weeks ago

Hi, Dafabet is not completing verification and asking me for the same documents again and again. Their support service is giving automatic replies. For one deposit, that deposit is in USDT, and their support is asking for a UTR number. They don't even know what USDT is.

On the first deposit, they did that too, then apologized.

It has been days; they are not doing KYC and also not adding the deposit. In the screenshot, you can see the deposit is clearly USDT, and also they are not doing KYC.


Disputed Casino Dafabet Casino

Discussion

User name

Following a careful review and consideration of all the information and details during the complaint process, the AskGamblers Complaint Team has reached the conclusion that the disputed funds were sent to a cryptocurrency address which, according to the casino and its payment provider, was not assigned to them.


Furthermore, the casino's payment provider confirmed that no corresponding transaction could be identified in their system using the Hash ID provided by the player. Consequently, the disputed funds never reached the casino or its payment provider, and the casino has no means to track or recover them.


We therefore strongly advise the player to seek further assistance directly from their wallet and/or network provider in order to trace the transaction.


Based on the information and evidence available, the AskGamblers Complaint Team considers this case resolved, and it is now officially closed.


While we understand this may not be the outcome expected by the complainant, we would like to remind you that, in case of disagreement with our decision, further assistance on the matter may be requested from the relevant regulatory body and/or appointed Alternative Dispute Resolution (ADR) entity.

User name
Dear Customer,

The address to which the funds were sent, 0x1918­ce8­190­8d3­039­44F­021­7B7­349­8AE­349­0E172a, is not one of the addresses assigned to us. The address assigned is 0x042a­13e­87d­863­243­bda­711­019­5d4­e74­711­88ff1e.

As confirmed by our payment provider, this transaction does not belong to us, as no corresponding transaction could be found in their system using the Hash ID: 0xabce­5f1­bbf­700­8e8­d27­d42­f25­93c­050­362­a91­f34­edd­a81­ff0­772­5da­177­fa0b9c.

If the funds were deducted from your wallet, kindly follow up with your wallet or network provider for further assistance.

Regards,
Dafabet
User name loyalty-level-1
they still not have add 20 USDT to account they have everything and you see everything
User name
Dear Valued Customer,

Please note that our team is currently reviewing the deposit slip sent, transaction ID 525536938. We will get back to you as soon as we have an update.
We appreciate your patience.

Regards,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1463 / 1535
Avg. Amount $1,115
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino
Email id is not updated as requested

Hello All,


I've requested for email id change under ticket (Email id change request - REDDY6302 | Ticket #1379918) from < email #1 masked > pr***[email protected] to < email #2 masked > om***[email protected], but instead of changing it to < email #2 masked > om***[email protected], your team updated it as < email #3 masked >

om***79@dafafun.com.


What is this extension @dafafun.com ??? I haven't asked you to update this as email in anyone of my mails but from where did you get it ??? ( Refer below mail communication screenshots attached)


It was your mistake , someone in your team internally made a typing mistake and update the email as < email #3 masked > om***79@dafafun.com instead of correct email < email #2 masked > om***[email protected]


Now I'm unable to get any emails from Dafabet to my both new and old emails (< email #1 masked > pr***[email protected] and < email #2 masked > om***[email protected])


Even I tried to retrieve my account but it's not taking my email address, saying to reverify the data.


I've contacted LIVE CHAT and they sent a test email to my registered email id linked to REDDY6302 but I've never received that test mail to anyone of my emails (< email #1 masked > pr***[email protected] and < email #2 masked > om***[email protected])


Kindly for better communication and access for me with Dafabet, kindly update my email id as < email #2 masked > om***[email protected] NOT AS < email #3 masked > om***79@dafafun.com


  • Correct mail: < email #2 masked > om***[email protected]
  • Wrong email: < email #3 masked > om***79@dafafun.com


Please help me with this immediately

Status solved Resolved
Withdrawal concern and No response from responsible Support party

I am raising this complaint regarding my withdrawal request, which was submitted on September 4, 2026.


Shortly after submitting the withdrawal, I contacted the operator and explained that I was experiencing a medical emergency and urgently needed the funds. I specifically requested that my withdrawal be expedited due to the circumstances.


Unfortunately, instead of providing meaningful assistance, I was simply asked to wait until September 10, 2026.


Today, September 10, the situation has become even more frustrating. The operator appears to have enabled an automated response system, and every email I send is now receiving an automated reply rather than a response from an actual support representative.


I understand that withdrawals may have standard processing times. However, I had already made the operator aware of my medical emergency and was specifically told to wait until today. I am therefore requesting a proper update and resolution rather than being repeatedly directed to automated responses.


I am asking AskGamblers to please review this case and assist me in obtaining a clear response from the operator.


My requested resolution:

  • Immediate review of my withdrawal.
  • A clear explanation of the current status and reason for the delay.
  • Processing of my withdrawal as soon as possible.
  • A response from a real support representative rather than an automated email.

I hope the operator will take this complaint seriously and resolve the matter without any further unnecessary delay.

Chart Pointer
19h left
₹10,000
169000 Crypto Deposit Successfully Completed on Blockchain but Still Not Credited
Dear AskGamblers Complaint Team,
I am requesting your assistance regarding an INR 169,000 deposit to my Dafabet/Dafa Sports account which has not been credited despite the cryptocurrency transaction being successfully completed on the blockchain.
The payment page instructed me to transfer 1,784.359877 USDC via Ethereum (ERC20) to the provided deposit address:
I completed the transaction to the exact address provided. My wallet shows the transfer as Completed, and the blockchain explorer confirms that the transaction was successful and that 1,784.359877 USDC was transferred to the specified address.
I have already contacted Dafabet and provided the transaction hash, sending/receiving addresses, wallet transaction proof, blockchain confirmation and screenshots of the deposit instructions.
Dafabet acknowledged my complaint regarding Transaction ID 528449446 but only informed me that the INR 169,000 would be credited “once confirmed.” Despite the blockchain transaction already being successfully confirmed, the deposit continues to show as Pending in my Dafabet cashier.
I respectfully request AskGamblers to intervene and ask Dafabet to trace this transaction with its payment provider and credit the full INR 169,000 to my Dafa Sports account without further unnecessary delay. If for any technical reason the deposit cannot be credited, I request that the equivalent cryptocurrency amount be returned to the originating wallet.
I am attaching the deposit QR/payment instruction, wallet confirmation, blockchain transaction confirmation, Dafabet cashier showing the INR 169,000 deposit as pending, and my correspondence with Dafabet support.
Thank you for your assistance.
Status solved Resolved
₹169,000
Keeps declining my withdrawals despite completed verification

Dafabet Username:< sent to the casino >

Current Balance: INR 85,930.01


I am submitting this complaint because I have been unable to successfully withdraw my funds from Dafabet despite completing the requested account verification.


My first withdrawal attempt for INR 30,000 was made on 19 August 2026 under Transaction ID 526312765. This withdrawal was declined.


I subsequently completed Dafabet's verification requirements and submitted the requested documents. My documents have now been officially approved, and my account is shown as Verified. The Documents section specifically confirms: “Documents verified – Your document(s) have been approved.”


Despite completing verification, the withdrawal problem has not been resolved.


On 7 September 2026, I attempted to withdraw my available balance of INR 85,930 again. Two separate withdrawal requests were submitted:


Transaction ID 528315149 – INR 85,930 – Declined

Transaction ID 528317991 – INR 85,930 – Declined


Therefore, I have now had withdrawal requests declined both before and after completing the requested verification.


I contacted Dafabet Live Chat regarding the latest rejected withdrawal. The representative checked my account and escalated the matter to the relevant team. I was told that I would be contacted through my registered email address once they receive further information. However, I have still not received a solution that allows me to withdraw my funds.


At this point, my account is verified, my documents are approved, and I have an available balance of INR 85,930.01, yet my withdrawal requests continue to be declined.


I have fully cooperated with Dafabet's verification requirements and I am ready to provide any additional information or documentation genuinely required to resolve the issue.


I respectfully request AskGamblers' assistance in contacting Dafabet and determining why my withdrawals remain restricted despite successful verification, and in helping me withdraw my available balance.


I am attaching supporting evidence showing:


My Dafabet Documents page confirming that my documents have been approved and my account is verified.

My Transaction History showing the declined withdrawal attempts, including the two latest INR 85,930 withdrawals.

My conversation with Dafabet Live Chat showing that I contacted support regarding the withdrawal issue and that the matter was escalated for further review.

Status solved Resolved
₹85,930