Resolved
$1,060
Resolved
PlayOJO Casino - Withdrawals depend on corresponding with a “bot”
I submitted an earlier complaint and AskGamblers suggested I continue to try to correspond with the casino. I have tried that but over the past two ...
Resolved
$1,260
Resolved
Slots of Vegas Casino - Delayed Payment from Coindraw
I requested a Coindraw withdrawal on 11/20 for $1260 which was approved on 11/23. I have reached out several times and keep getting told to come back ...
Unresolved
$4,000
Unresolved
Tangiers Casino - Six weeks and still waiting for withdrawal
I have been a loyal long time (previously verified) player at Tangiers Casino. I love the variety of games they have and they have great bonuses. ...
Unresolved
$135
Unresolved
Pirate Slots Casino - Already fully verified and asking for all documents again
Had loads of trouble getting my account verified the first time they rejected Monzo bank statements saying they didn't accept Mastercard as bank ...
Resolved
Resolved
Rolletto Casino - Rolletto scamming me for 14000
This has happened to many others as I have read on google and this website including others.I deposited about €1900 at first through bitcoin, then ...
Resolved
€1,900
Resolved
Betway Casino - Will not communicate problem or pay my withdrawal
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Resolved
$100
Resolved
Royal Ace Casino - 3 times not the charm
After several attempts and denials to cash out a bonus with all playthrough requirements met I was approved on 10-3-22,as I had to go thru the ...
Resolved
$4,487
Resolved
Cool Cat Casino - Delay of withdrawal approval, 8 working days for wire transfer
Hello Tawni and AskGamblers Team,I am again having to request assistance in getting my withdrawal approved. I requested two (2) wire transfers on 17 ...
Resolved
Resolved
Palace of Chance Casino - Can not Get My Withdrawal, verification complete
It’s been over a month since I Requested I Wire Transfer Withdrawal from my account. After many attempts I finally got my identity verified. Then ...
Resolved
£1,650
Resolved
PlayOJO Casino - Still waiting for my withdraw and will I get it?
I made a withdraw of 500 pounds on the 30th November after a few hrs the pending withdrawal had disappeared from my account after sending them the ID ...
Resolved
£1,400
Resolved
PlayOJO Casino - No contact and no withdrawal
I withdrew £1,400 on the 5th December at 2am. According to playojo's guidelines, I should have received the funds on the same day at 1pm. I have ...
Resolved
Resolved
Rolletto Casino - Rejected the withdrawal of money and confiscated the money
I have a withdrawal of $360.2 days later they rejected the application and debited the money from my account.The support replies that I broke the ...
Resolved
€1,096
Resolved
5Gringos Casino - Delaying my winnings over 2 weeks
Hello, I have used a welcome bonus and eventually I won 1096€ after wagering bonus. I requested my first withdrawal of 500€ on 28.10.2022 and the ...
Resolved
£250
Resolved
PlayOJO Casino - Withdrawal not being processed
I joined PlayOJO on November 30th and made 2 deposits. On my 3rd deposit of £250.00 I was blocked from playing and made to answer questions on ...
Resolved
Resolved
Ruby Slots Casino - Verification and no contact
I have won a significant amount and tried to cash out, had to get my account verified first. In their guidelines it states it could take up to 72 ...
Resolved
$1,000
Resolved
Planet 7 Casino - Delayed payment P7
$1000.00USD withdrawal req. via ck check on 10/29/22.I deposited. Used deposit bonus & satisfied playthru & bonus was removed prior to withdrawal. No ...
Resolved
€1,501
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MadMoney Casino - Delayed withdrawal of 1500 EUR
Delaying withdrawal of 1500.60€. Made a withdrawal on 21st October to my Ezeewallet account that I have used for withdrawal from this casino before ...
Resolved
$500
Resolved
Silver Oak Casino - No reply to verification emails cannot contact
Signed up and wagered bonus at silver oak casino.Have $500 to withdraw to my Bitcoin wallet.Have Sent documents for verification but no reply to my ...
Resolved
$1,120
Resolved
Silver Oak Casino - Over a month and withdrawal still has not been sent
Requested a withdrawal on Oct 28 and was approved on Nov 10. The withdrawal was made by Bitcoin. I used CREWPON bonus that came with no max cash out ...
Resolved
$100
Resolved
Slot Madness Casino - Verifications delayed and not replying to emails
I've met the playthrough requirements and minimum/ maximum withdrawal winnings, which is $100, but in order for me to withdraw I have to verify my ...
Unresolved
$6,300
Unresolved
Pulsz Casino Delayed Payment Issues, so far no update
So I want to start off by saying that I have always been a fan of Pulsz Casino for many reasons until this experience has been disappointing. I like ...
Resolved
€240
Resolved
LeoVegas Casino - Stalling withdrawal at LeoVegas
Hello!I have been trying to withdraw my winnings (240,10€) from LeoVegas casino, and have to say that it has been a nightmare!!! I have spent hours ...
Resolved
$2,525
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1Bet Casino - Delayed withdrawal four days
Hi, I'm writing this complaint for 1 bet.I made withdrawal request for 25,986 Sek on 28th November 2022. Live chat advised me it takes 48 hours for ...
Resolved
€4,940
Resolved
24Bettle Casino - Money not received
Hi, I manage to win 4940euros which I instantly withdraw on the 10.11.2022, my account was not verified at the time. I have to admit they were very ...
Resolved
$24,747
Resolved
BC.Game Casino - Casino is delaying my payment
I deposit and play at BC.Game. All ok. Then suddenly they freeze my account with balance $24,800 and request KYC. I send the documents, they are ...
Resolved
kr10,000
Resolved
NineCasino - Payment not being processed, provider cannot help
I made an account on Ninecasino because they had a solid rating on AG. I lost some deposits, but everything seemed smooth. I then ran well and wanted ...
Resolved
€1,000
Resolved
PowBet Casino - Powbet sports withdrawal cancel
Hi,I am trying to make a withdrawal of €1000 for over 1 week from my powbet sportsbook account.It had to be done in 2 x separate €500 transactions ...
Unresolved
$2,000
Unresolved
Unibet Casino - Failing to verify my account in any sort of reasonable timeframe
Dear AskGamblers,I would like to raise a complaint regarding Unibet’s persistent incompetence and refusal to verify my account, despite perfectly ...