Unresolved
Unresolved
Bet365 Casino - Bet365 refuses to payout to my bank account
I made a deposit on bet365.nl using Revolut. No bonus no wagering nothing active. The moment I tried to withdraw, they told me I cannot make a ...
Resolved
£1,205
Resolved
PokerStars Casino - 1,200 GBP Amount not credited to account even after nearly 2 months
After winning amount, I have made with drawl of amount 1200 GBP the next day I have got email saying amount reflected back to account, its been nearly ...
Resolved
Resolved
PlayOJO Casino - Help me please to verify my account and withdraw my funds
Dear PlayOJO Team,I am writing to express my disappointment and frustration with the delays in verifying my account and allowing me to withdraw my ...
Resolved
Resolved
Platincasino - Verified account frozen, request for deposits refund denied
Hello. I hope you can help me. I created an account at the platincasino casino, and uploaded all the necessary documents to verify my account. I ...
Rejected
€4,000
Rejected
Skycrown Casino - Delayed payout of €4000for days
Good day,Unfortunately, my withdrawal of €4000 is still delayed.I requested a withdrawal of the above amount on 19 Apr 2023, 12:55.The payout was ...
Unresolved
£12,697
Unresolved
PlayOJO Casino - Verification and withdrawal issues
Hi I won 12,696.50 and after being asked for ID I withdrew the maximum allowed of £5000 then my account was restricted until I sent funding evidence ...
Rejected
€740
Rejected
DrueckGlueck Casino - I don't get my Money, the payment was rejected
Hello, I made a self-ban at another casino, this has marked me as banned from Oasis. I've been at Drückglück for many years and I've always been ...
Resolved
£43,634
Resolved
King Casino - Delayed payout beyond processing time
I have a pending withdrawal of £43,634 and it is pending since 21st of April 2023, was been told that the processing time is 48 hours and I have ...
Unresolved
£4,000
Unresolved
LeoVegas UK Casino - Account locked for security reasons for a week
Hello,On April 11th 2023, I was playing on the LeoVegas iphone UK app for a considerable amount of time without any issues. However, I was logged out ...
Resolved
€392
Resolved
Lapilanders Casino - Withdraw was late
First of all I would like to thank you for your earlier cooperation & help.My issue started with Lapilanders casino on 22/04/2023 after I finished the ...
Resolved
₹350
Resolved
VulkanVegas Casino - Deposit from 16 April of 350rs not success
Hello sir I have deposited in vulkanvegas casino on 16 April of 350rs. Amount deducted from my bank and I submit utr and all the required things but ...
Resolved
£190
Resolved
PlayOJO Casino - Stalling on verifying documents
I won £190 2-3 days ago, this whole time PlayOJO allowed me to deposit and withdraw and as soon as I win money they make me verify my documents. I ...
Resolved
£4,300
Resolved
PlayOJO Casino - Asking again for verification on already verified account
I had a confirmation email saying my account was verified on the 20th of April using my credit card as proof. I had a nice win on 28th April and when ...
Resolved
£3,000
Resolved
PlayOJO Casino - Withdrawal not processed and account blocked
I requested a withdrawal of £3000 on 29 April and its still pending i have spoken to a few agents and I keep being told it needs to be checked by the ...
Resolved
$77
Resolved
Verde Casino - Delaying $77 withdrawal for days
Our average payout time depends on your preferred payment provider and how busy our financial specialists are. We process each payout manually, and if ...
Resolved
€6,000
Resolved
X1Casino - I won 6000 and now canceled and account banned
Hello, I've been playing at X1 for 3-4 months, never had my problems, deposited about 2000-2500 euros and now I've won a big 6000 euros. First came an ...
Resolved
$1,299
Resolved
Slots of Vegas Casino - Withdrawal Terms state other than receipt
On 04/21/2023 I redeemed the coupon "LENNON". A minimum deposit of $99 was required for this no-rules bonus. I deposited $102.00 in Bitcoin. It was a ...
Unresolved
Unresolved
MrVegas Casino - Withdrawal delayed for over a month
Hi it’s been 1 or 2 months they keeps my withdrawals they want from me lost of documents I already send them im always contacted them they says no ...
Resolved
$1,000
Resolved
Royal Ace Casino - Delay in Bitcoin Withdrawal, over 10 business days
On 3/30 I requested a bitcoin payout for $1000. I waited the 10 business days to contact them about my approval. After the 10 business days I asked ...
Resolved
€3,499
Resolved
BlueChip Casino - Withdrawal issue again, just after resolution
Hello,Player ID < removed sensitive info>Again, problems with withdrawal. I've withdrew 3 times so far on Bluechip casino, and every time it was ...
Resolved
zł4,083
Resolved
Parimatch Casino - Account blocked from 26th of April, please refund my deposit
My account was blocked on April 26. After contacting support, I was supposed to send deposit confirmations from ewallets.I paid via binance pay. I ...
Resolved
$1,300
Resolved
Captain Jack Casino - No cashout approval after 7+ days
I have submitted all documents asked for was told 7 to 10 days for approval of 1300 dollars. My withdrawal still hasn't been approved and customer ...
Resolved
€1,200
Resolved
Swift casino - Delays in verification and no communication
On their website, they promise account verification within 12 hours. It has now been five days with no communication whatsoever. Also, their chat has ...
Resolved
$6,540
Resolved
Winning Casino - Keeping my winnings on hold
Dear AskGamblers team.Yesterday 24.04.2023 I made an account with winning.io. I made a deposit of 2700 and won some. At the end my balance was around ...
Resolved
$3,400
Resolved
Bovada Casino - Account under investigation for five days, 3,4K
I made my account a few weeks ago after a coworker told me about bovada. I got to $3400 on my account and decided on Sunday, April 23rd that I would ...
Unresolved
€1,300
Unresolved
Twin Casino - Seven flawless proof of address refused
Hello.I made my withdrawal three weeks ago and have been in constant contact with their verification team since then.They keep rejecting my documents ...
Resolved
€1,000
Resolved
BingoBonga Casino - Withdraw and account closure refuse
Dear AskGamblers Team,The BingoBonga Casino refuses to close my account and withdraw the remaining funds to my Mifinity account. I've told the VIP ...
Resolved
€2,000
Resolved
31Bet.com Casino - Withdrawal rejected and verification problems
Made four deposits via zimpler, and later tried to make withdrawal of 200€ and 400€. They went to pending status and later they were rejected. ...