Complaint #61 Fairspin Casino

Rejected withdrawal and no other withdrawal method

By Denis2402

2 years ago

Hi, its been two days I have been requesting a withdrawal to my debit card, with which I made the deposit and I have withdrawn before but it keeps getting rejected. Customer service tells me to use the bank account method, which is not visible on withdrawal methods. When I tell this to the customer service team they keep telling me the technical department is working on it, and contact us tomorrow.

Disputed Casino Fairspin Casino

Reason Declined payment

Amount $100

Discussion

AskGamblers

• Support Team

2 years ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Denis2402

2 years ago

Resolved now.

AskGamblers

• Support Team

2 years ago

Dear @Denis2402,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Fairspin Casino

• Representative

2 years ago

Hello!

We are happy to announce that the player's transaction has been processed successfully!

That being said, the player's winnings should already reach their account.

On our gaming platform, no matter the situation, we always care about all the funds of the members of the gaming platform, and constantly make sure that all the transactions are to be processed successfully.

Thank you for choosing Fairspin!

Best regards,
Fairspin.

Fairspin Casino Complaint Stats

Resolved 40 / 40

Avg. Amount $12,770

Avg. Complaint Duration 7 days

Avg. Response Time 1 day

Fairspin Casino Complaints

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