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WinStar Casino

Average Complaint Response Time: 3 days
Average Complaint Response Time: 3 days

WinStar Casino Review

  • 24 hour withdrawal timeframe
  • Unlimited withdrawals
  • 24/7 live chat
  • Mobile friendly design
  • UK Gambling License
  • Up to 72 hours pending times
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General info & Latest Promos
Established 2018
Owner GameAccount Network PLC Casinos
Casino Promotion WinStar Casino: 100 Bonus Spins

WinStar Casino is an online casino which boasts a collection of games like slots, table games and video pokers. Players can also enjoy a selection of live games. There are several gaming platforms here providing hours of entertainment and these include NetEntIGT (WagerWorks) and WMS (Williams Interactive). The site can be reached instantly through a web browser or members can use their mobile casino. WinStar Casino is licensed and regulated by the Alderney Gambling Control Commission and the UK Gambling Commission.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here. The casino cannot accept players from countries which include but is not limited to the United States of America. The full list of restricted/allowed countries can be found under ‘More Casino Details’.

Virtual Games

Members can enjoy plenty of video slots including some of the casinos very own exclusive slots. There are multiple gaming providers for players to enjoy which includes big names like NetEnt and WMS. Players will be able to use the casinos search engine to pin-point their favourite games or browse the full collection available in the casino lobby. Titles include the Starburst Slot, Berryburst MAX Slot, Divine Fortune SlotTwin Spin Slot and Spinata Grande Slot.

Players can also pick from several table games which includes popular variants of blackjack and roulette. Other table games like Punto Banco are also available.

The casino also boasts a number of video poker games with enough variety to suit all types of players. Members can bet on games which include Jacks or Better, Deuces Wild and All American.

Live Casino

There’s even some games available in the live casino from the likes of NetEnt. Players can bet with live dealers around the clock on games that include Live Roulette, Live Blackjack and Live Dice.

Mobile Gaming

Players can also visit WinStar using a smartphone, mobile or tablet device. Players can download their choice of mobile gaming App from the Google Play Store for Android devices or from the Apple Store for iPads and iPhones.

Members will find a large selection of games available on the go which includes slots and live games.


Anyone looking for help and assistance can use the casino customer support team. The casino has friendly agents ready to answer questions through their live chat facility which is open 24 hours a day, 7 days a week. Players can also contact the casino through email and telephone.

Security and Fairness

When it comes to security players need not worry. The casino uses a high level of SSL encryption verified by GoDaddy which ensures players personal, financial and any sensitive data is always encrypted before it transmitted over the internet.

All the games at WinStar also use a random number generator which is comprehensively tested by independent software so players are guaranteed a fair game.


Casino details
More Casino Details More details
  • Allowed Countries

    • Africa
    • Aland Islands
    • Albania
    • Andorra
    • Anguilla
    • Anonymous Proxy
    • Antarctica
    • Antigua and Barbuda
    • Arab Jamahiriya
    • Argentina
    • Armenia
    • Aruba
    • Australia [7]
      • Australian Capital Territory
      • Northern Territory
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
    • Austria
    • Bahamas
    • Belize
    • Benin
    • Bermuda
    • Bhutan
    • Bolivia
    • Bonaire
    • Bosnia and Herzegovina
    • Botswana
    • Bouvet Island
    • Brazil
    • British Antarctic Territory
    • British Virgin Islands
    • Canton and Enderbury Islands
    • Cayman Islands
    • Chad
    • Chile
    • Christmas Island
    • Cocos [Keeling] Islands
    • Congo
    • Congo - Brazzaville
    • Congo - Kinshasa
    • Cook Islands
    • Costa Rica
    • Croatia
    • Curaçao
    • Czech Republic
    • Democratic Republic of Congo
    • Dominica
    • Dominican Republic
    • East Timor
    • Ecuador
    • El Salvador
    • Europe
    • Falkland Islands
    • Faroe Islands
    • Fiji
    • Finland
    • French Polynesia
    • French Southern Territories
    • French Southern and Antarctic Territories
    • Gabon
    • Gaza Strip
    • Germany
    • Gibraltar
    • Greenland
    • Guadeloupe
    • Guatemala
    • Guernsey
    • Haiti
    • Heard Island and McDonald Islands
    • Honduras
    • Hungary
    • Iceland
    • Ireland
    • Isle of Man
    • Jamaica
    • Japan
    • Jersey
    • Johnston Island
    • Jordan
    • Kiribati
    • Kosovo
    • Kuala Lumpur
    • Latvia
    • Lesotho
    • Lithuania
    • Luxembourg
    • Macau
    • Macedonia
    • Madagascar
    • Malawi
    • Maldives
    • Malta
    • Marshall Islands
    • Mauritius
    • Micronesia
    • Moldova
    • Montenegro
    • Montserrat
    • Mozambique
    • Nauru
    • Nepal
    • Netherlands
    • Netherlands Antilles
    • Neutral Zone
    • New Caledonia
    • New Zealand
    • Niue
    • Norfolk Island
    • Pacific Islands Trust Territory
    • Palau
    • Palestinian Territories
    • Paraguay
    • Peru
    • Pitcairn Islands
    • Russia
    • Réunion
    • Saba
    • Saint Barthéley
    • Saint Helena
    • Saint Kitts and Nevis
    • Saint Lucia
    • Saint Martin
    • Saint Pierre and Miquelon
    • Saint Vincent and the Grenadines
    • San Marino
    • Satellite Provider
    • Senegal
    • Serbia
    • Seychelles
    • Sint Eustatius (Dutch Island)
    • Sint Maarten (Dutch part)
    • Slovakia
    • Slovenia
    • Statia
    • Svalbard and Jan Mayen
    • Swaziland
    • Syria
    • Taiwan
    • Timor-Leste
    • Togo
    • Tokelau
    • Turks and Caicos Islands
    • Tuvalu
    • U.S. Minor Outlying Islands
    • U.S. Miscellaneous Pacific Islands
    • Union of Soviet Socialist Republics
    • United Kingdom
    • Uruguay
    • Vanuatu
    • Vatican City
    • Venezuela
    • Wake Island
    • Wallis and Futuna
    • Western Sahara
  • Casino Type

  • Manual Flushing

  • RTP

  • Currencies

  • Languages

  • Licences

  • Owner

  • Established

  • Live Chat

  • Contact

    Support Mail Email: [email protected]

    Support Phone Telephone: +44 (0)203 582 6986

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WinStar Casino Reviews by Players


Write a review
Amirn36 1 review
Reviewed on December 9, 2019


I don’t no what people here are talking about I made deposits of 1k and lost then I made another deposit of 1k same day and won 25k was paid out in 48 hours no problems and that was my first day signing up and making deposits very smooth maybe they don’t have as many good live casino action but it is still fairly great had huge huge wins on roulette and very nice big hits on slots respect to WinStar.
Nigeljc59 7 reviews
United Kingdom
Reviewed on July 27, 2019


I dislike the ridiculous wagering they stipulate with there welcome offers anything above x20 which is high enough is pointless having as there is no chance of reaching it to actually make any money. I have tried but it’s just impossible be reasonable and you will get customer loyalty.
Hi Nigeljc59,

Thanks for your feedback.

Please note that the opinion of our players is important to us, we appreciate you took the time to write this review and we will pass your message to the casino managment to review the wagering requirements of the the Welcome Bonus.

However, let me assure you that we have many players who have not only enjoyed playiing with our Welcome Package but also managed to meet the requirements and request a withdrawal.

Thanks again for your feedback.
Best regards,
WinStar World
Piper89 14 reviews
United Kingdom
Reviewed on June 20, 2019


The slick site and selection of games.
Lovely colours
Seems to be good bonuses and rewards if they actually get added to your account.


I joined this casino as DOA isn't restricted for deposit bonus. Despoit £20 100% not added to my account. Nither was the 100 free spins. No live chat nor phone support. Didn't want to wait a week to play.

Went on to DOA min bet was set at £1.25 (no wonder it was not excluded from wagering). Askgamblers you's need to update this casinos review as it states 24 hr live chat which is misleading as it was the review here which steered me to this lot.
Thanks for your feedback.
I am sorry to hear that you have not managed to get in touch with our friendly customer services team. Rest assured the the customer support is indeed available 24/7. IN case the chat channels are all busy, same as the lines, we recommend you to email them. They have an amazing response time when it comes to answering players' emails.
Regarding the bonus, according to the information you have provided, it seems like you haven't opted in to benefit from the offer before making the relevant deposit. In fact, as per regulations we aim to adhere to from the Gambling Commission, we are not allowed to add a bonus with specific requirements to meet before being able to request a withdrawal for example, or with a max bet amount if the players do not agree with those terms first.
I'd suggest you to try to get in touch again with the customer service team for them to review your account.
Best regards,
WinStar World

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