- 24 hour withdrawal timeframe
- Unlimited withdrawals
- 24/7 live chat
- Mobile friendly design
- UK Gambling License
- Up to 72 hours pending times
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Reels Royale Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
WinStar Casino is an online casino which boasts a collection of games like slots, table games and video pokers. Players can also enjoy a selection of live games. There are several gaming platforms here providing hours of entertainment and these include NetEnt, IGT (WagerWorks) and WMS (Williams Interactive). The site can be reached instantly through a web browser or members can use their mobile casino. WinStar Casino is licensed and regulated by the Alderney Gambling Control Commission and the UK Gambling Commission.
Restricted Countries and Territories
Unfortunately, there are some country restrictions here. The casino cannot accept players from countries which include but is not limited to the United States of America. The full list of restricted/allowed countries can be found under ‘More Casino Details’.
Mobile Gaming
Players can also visit WinStar using a smartphone, mobile or tablet device. Players can download their choice of mobile gaming App from the Google Play Store for Android devices or from the Apple Store for iPads and iPhones.
Members will find a large selection of games available on the go which includes slots and live games.
Security and Fairness
When it comes to security players need not worry. The casino uses a high level of SSL encryption verified by GoDaddy which ensures players personal, financial and any sensitive data is always encrypted before it transmitted over the internet.
All the games at WinStar also use a random number generator which is comprehensively tested by independent software so players are guaranteed a fair game.
- E-Wallets 24 hours
- Card Payments 3-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
Members can enjoy plenty of video slots including some of the casinos very own exclusive slots. There are multiple gaming providers for players to enjoy which includes big names like NetEnt and WMS. Players will be able to use the casinos search engine to pin-point their favourite games or browse the full collection available in the casino lobby. Titles include the Starburst Slot, Berryburst MAX Slot, Divine Fortune Slot, Twin Spin Slot and Spinata Grande Slot.
Players can also pick from several table games which includes popular variants of blackjack and roulette. Other table games like Punto Banco are also available.
The casino also boasts a number of video poker games with enough variety to suit all types of players. Members can bet on games which include Jacks or Better, Deuces Wild and All American.
Live Casino
There’s even some games available in the live casino from the likes of NetEnt. Players can bet with live dealers around the clock on games that include Live Roulette, Live Blackjack and Live Dice.
- +44 (0) 808 196 0523
Support
Anyone looking for help and assistance can use the casino customer support team. The casino has friendly agents ready to answer questions through their live chat facility which is open 24 hours a day, 7 days a week. Players can also contact the casino through email and telephone.
Complaints
Read the complaints other players have left for Reels Royale. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Hi BLACKROBERT1978, Thanks for taking the time to write this review. We are happy to hear about your positive feedback on our promotions, the games available on the site and about the overall support you have received to date. We aim to continue playing with us and if you require assistance, do not hesitate to contact our customer support for help. WinStar World
Nothing is good about this company. They ask you for ID when you want to withdraw your winnings and then cancel it. They leave the withdrawal pending up to 3 days so you can be tempted to give it back to them.
As an excluded player on gamstop (didn't know they were registered with them), they were happy enough to let me play, until I won £4,000 and then they cancelled mt withdrawal claiming I had been excluded on Gamstop. Disgusting company will be taking them to court. AVOID!!!
Hi Cat2, I am really sorry to hear you are not happy with your experience with WinStar World Online Casino. According to the UKGC LCCP 2018, identity checks on consumers must be performed upon their first deposit, allowing up to 72 hours before these checks are completed. In some cases further documentation is required to verify the player's identity and to confirm who they really are. Regarding our withdrawals procedure please note that we aim to process withdrawals as soon as possible in the time frame of maximum 72 hours on our side. This timeframe is considered from the moment we receive verification documents if such are requested. Please note that we are very responsible when it comes to social responsibility and controlled gambling. Also, our system does not allow you to registered if your details are registered with GAMSTOP. However, please note that if you are registered with GAMSTOP with different details than those you have registered with us, you will not be prevented from creating an account on our website, or any other gambling website for that matter. Also, if you add new details to your GAMSTOP registration, upon a further log in attempt with our system if the newly added details match the ones in your account, the account will be automatically suspended. In case you require further assistance, please feel free to contact our friendly team of customer services representatives who will look into your case. Regards, WinStar Wolrd online Casino
So I was able to register even tho I'm on gam stop. an the on difference was 2 letters of my name I put my nick name in. Witch only difference missing was an at the end other details were correct ask for refund an I sent proof of gamstop register they said no cause I registered as brend not brendan. It was only like 150 but its a lot to me. Depside my email said my full name my date birth was correct my address an mobile number. They only thing the care about is money not the responsibe gambling
Hi Brendan, I am really sorry to hear about your experience with WinStar World. Please rest assured that here at WinStar, social responsibility is taken extremely seriously. Unfortunately our representatives do not have access to the GAMSTOP database. Our system checks the details the players registered with us upon every login, and if they do not match with any individual on the GAMSTOP database, even there is a slightly difference, as in your case with a few letters missing, it will be impossible for the system to identify you as listed at GAMSTOP and being the same person. That is why GAMSTOP, as per their terms and conditions, suggest the players who register with them, to make sure they use the same details to register with any online casinos so that this kind of incidents will not happen in the future. In case you require further assistance, please feel free to contact our friendly team of customer services representatives who will look into your case. Regards, WinStar Wolrd online Casino
I decided to give this casino a try after reading positive reviews and didn't get disappointed. First of all the casino looks and works smooth and after winning a decent amount, I had no problems withdrawing my money (unlike other casinos that give you a hard time when you win big). On top of that I've been getting some nice bonuses. Overall a very positive first experience.
Although the games on offer are pretty good, other sites offer more suppliers.
WinStar offers a selection of slots that you don't find at other casinos. The website and loads fast and the graphics are nice.
I didn't accept the welcome bonus because of the wagering, but the loyalty bonuses and the Star points are pretty solid.
The casino offers good withdrawal limits.
Overall really liked playing here, but the live casino offering doesn't match the rest of the site.
So far I've really enjoyed playing at Winstar. It is a great looking casino with several old school slot games. The casino works really well on mobile and withdrawing went without a problem when I won a nice amount.
The website seems to be aimed at players from the UK, less so from (for instance) Germany.
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I gave this casino a shot as they had a several promos running besides the welcome bonus. Winstar also offers a solid selection of games and they have one of my favourite website designs.
The verification of my account took a bit longer than usual, but they paid out all my winnings in one go. It seems their support team really looks after their customers and this casino offers a very smooth overall experience!