Rich Casino Complaints - Withdrawal & Other Problems

Rich Casino - Casino does not work

Hello, I made a deposit on July 6th and since then I have not been able to enjoy my deposit because the casino still registered since my deposit in ...

Rich Casino - Account is now not available in my jurisdiction cannot login after years on the site with over 50k available funds in my account

I have been a member of Rich casino for years now and I have never been lucky enough to make a withdrawal. Finally I had a win and I had $54,000 Funds ...

Rich Casino - Not processing withdrawal and ignoring my emails

I have been playing at Rich Casino for years. My level at their casino is Master-VIP. Love their games. I recently won and built up a good balance. ...

Rich Casino - Casino does' t allow login and does' t reply

Hello AG team,You are my last hope, in order to receive my cash balance from Rich Casino. I think they ended their business and scammed, completely, ...

Rich Casino - Not answering on refund

Hello I made an account and started Playing. Some days later my account was closed and I still have my deposit in balance left on my account.They said ...

Rich Casino - Account closed after withdrawal request

Hello, I played here and won. I verified my account with the kyc procedurers and then asked to withdrawl. Some day later i see i can not log into my ...

Rich Casino - Refusal Winnings Dispute

I am disputing RichCasino’s decision to not approve withdrawal on the total amount of my recent winnings. I will provide screenshots from my ...

Rich Casino - My whitdrawal of €1,067 declined

My cashout request declined and money returned on my account...My account its verify 100% im send everything document. Not answer me on mail nothing. ...

Rich Casino - Closed account after withdrawal approved

Hi,After over a month of waiting for my withdrawal to be approved, I finally had my 2546 AUD withdrawal request accepted 2 days ago. However, today, I ...

Rich Casino - Multiple delays in payment

Multiple delays in payments. First asking for verification then asking to fill out a voucher.Payed me 1 payment then on 2nd withdrawal on the day of ...

Rich Casino - Withdrawal issue, purposely wasting time

Submitted all my documents for verification purposes and submitted a withdrawal, waited 5 days for it to be cancelled saying I needed to email a bank ...

Rich Casino - Waiting Since April 5 for 500

Hello ask gamblersI have been waiting 2 months for $500 from Rich Casino.In the first month it was due to the fact that I had put in a wrong digit in ...

Rich Casino - Waiting months on a 3,031 AUD withdrawal

Hello there. I finally got my withdrawal approved after nearly 2 months. I sent my bank statement and my voucher paperwork through to the security ...

Rich Casino - Account disabled after making a withdrawal

My account was disabled after I requested a withdrawal. I have been playing this casino for a year now love the games and the site till this happened ...

Rich Casino - Failed to address a missing payment issue for over a week now

On January 2nd I was playing with deposited (non-bonus) funds and Was fortunate enough to get my balance up to $1000. I then completed the ...

Rich Casino - Will Not Self Exclude And Close My Account

Unfortunately, Rich Casino is trying to do the same thing to me that they did with their other website they had (which they have since shut down) and ...

Rich Casino - Pending withdrawal for $1080

Thank you for facilitating this AskGamblers! I received free spins January 1st - I received 25 free spins from which I won over $1000+. After ...

Rich Casino - Just not paying out

After depositing I was eligible for a free gift for 7 consecutive days. With one of these free chips, I won over $500.00 US. I withdrew $500.00 US and ...

Rich Casino - Disabled account with no reason

Hello, I did a deposit of 2700e and 5 weeks layer i did a first withdraw of 4000e and when was accepted i did at same day a second withdraw of 3400e ...

Rich Casino - 10 Verification days passed but no payment

Hi AskgamblersI made a request on my winnings last month and it was rejected citing 10days further verification (i attached email snapshot as proof). ...

Rich Casino - Delaying my first withdrawal with 'random account verification' right after successful verification

Hello askgamblers team,On 18th september i' ve placed my first withdrawal request of 800€ (not bonus money). My account was verified both on their " ...

Rich Casino - Verification taking too long and non payment of winnings

Thanks ask gamblers for the platform. Let me get straight to it. On the 21st of Aug, i made a withdrawal, which got rejected on the 27th Aug, due to ...

Rich Casino - Delayed withdrawals and casino not acting according to their weekly max cashout T&C

After recent big wins at rich casino i made a withdrawal request for $4000 AUD in 26th August... At this stage i checked that all documents were in ...

Rich Casino - Non payment after approved 6-week waiting verification and then account has just been closed with no explanation

5 weeks ago I made a withdrawal request of $4000 my account went Into the verification process , was finally approved after a lot longer than 10 days ...