WestCasino Complaints - Withdrawal & Other Problems

WestCasino - Been waiting for €1,500 for 8 days

I have been waiting for 1500 euros for 8 days.. I have been told to wait all the time. They have 1-48 hour as they say but that's not right because ...

WestCasino - 3 days pending witdrawal

I have won 1000 euro's on Westcasino. I made the withdrawal Monday morning, and still waiting that is will be processed. I am a long time customer, ...

WestCasino - Can't proceed with the withdrawal

I made few deposits via visa card to westcasino and won, total amount on account now $1900 when I went to cashier to withdraw funds I did not found ...

WestCaisno - Casino Refusing Withdrawal To Accepted Payment Method

HelloI signed up to West Casino and deposited with my card. I checked Ts and Cs and accepted payment methods including their withdrawal policy and the ...

WestCasino - Withdrawal pending for too long

Hello i withdrawal 1.400 euro on monday 26.10 , my account is veryfied, yesterday i send mail to finance department and they send me this: Hello ...

WestCasino - Responsible Gaming Violation

Dear Askgamblers,On April 21st I've self excluded at Westcasino. Their terms and conditions specifically say that an email is needed for selfexclusion ...

WestCasino - Failed deposit taking too long to investigate

Dear Ask Gamblers,Please assist me in the following : With my first deposit of 50 euro's in this casino i got an error and the deposit ( via trustly ...

WestCasino - Unjustified Confiscation of Funds

Hello,​I recently signed up to West Casino and deposited for the welcome bonus, The welcome offer was a 100% to £100 deposit match on my funds . I ...

WestCasino - Waiting and waiting on my withdraw

Hello... It's already week ago i requested my whitdraw which is 1600 euro,and received nothing from casino what's whit my whitdraw. Even i verified my ...

West Casino - Problem with an account and withdrawal

Hi, i have a huge problem right now in Westcasino. I have been they customer about couple of months and everything was fine before 7.4.2019. I have ...

West Casino - Missing Funds Mystery With Roulette Bets

1 had funds off 7602 played with intention of stopping at 7003 played 3 games at 20 but this left my balance at 680 at this point i become vigilant ...

West Casino - Confiscated £940 winnings unfairly

Hello all,Just a background on the complaint. I setup an account with West Casino back in December. I used their welcome bonus and lost. Then, at the ...

West Casino - Delaying account verification & withdrawal

I was emailed to be asked for ID which I sent to be able to make a withdrawal. I was advised this would take up to 48hrs it has now been over 3days ...

West Casino - Payment delayed for over 5 days

I made a withdrawal 5 days ago. They write on askgamblers that it takes up to 48 hours. The first withdrawal was ok but now there is nothing to do. ...

West Casino - Self exclusion issues

Hi I requested a self exclusion from this casino on27/08/18. This request I feel was not carried out blocks were put on account but on 29/08 received ...

West Casino - Not paying winnings according to their own withdrawal terms and conditions

Ive have had a withdraw of 3000€ pending since 20/21th of may. first it was the only one withdraw and full amount of 3000€. after few days i asked ...

West Casino - Misleading bonus wagering requirements advertising

I joined West Casino around 1 month ago. Before registering I read their terms and conditions and there they stated "Unless, otherwise stated, with ...

West Casino - Delaying withdrawals beyond the specified payment time frames

I want to make a complain about Westcasino as they are not sticking to their regulation. The casino have a pending time 24 h and then should approve ...