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Weiss Casino

Our Rating CasinoRank
8.6/10
CasinoRank
Player Rating 841 reviews
9.6/10
841 reviews
Complaint Response 11 complaints
2 days avg. 11 complaints
What we like
  • Fast withdrawals
  • Supports multiple payment methods
  • 24/7 live chat
What we don’t like
  • Deposit fees may apply
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Weiss Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://weiss.bet
Established
2023
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, French, German, Spanish, Hungarian, Indonesian, Japanese, Polish, Portuguese, Russian, Turkish
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports
VIP / Loyalty Program
Loyalty Program

General Information about Weiss Casino

If you’re searching for new online casinos, check out our review for Weiss Casino. The casino is fully licensed and regulated by the Government of Curacao. It takes all the precautions necessary to ensure your personal information and financial data are always safe. 

When you visit the casino, you can select your preferred language, and the casino supports a list of them. The site is available on most devices. You can log in or register directly through your web browser or use your smartphone or tablet device if you prefer mobile casinos. You can also check out their welcome bonuses before you register. 

Below is our online casino review, so you can read all the essential information you need before you get started.

StallCation

Complaints

Read the complaints other players have left for Weiss Casino. Learn more about complaints.

Show all complaints
Weiss Casino - Delayed and limited withdrawal request
In total I made 5 deposits that went smoothly and each took maybe 30 seconds before the money landed at the Weissbet account.

After a few days I started the verification process and it got accepted in reasonable time. After that I wanted to make a withdrawal.

On the 7th of august I decided to make my first withdrawal, at that time I had around 2900 $ at my account and was planning to make a full withdrawal of that amount. The options I had choosing a ton of deposit options was no longer an option, instead there is only two withdrawal choices to be made. Either thru SEPA ( banktransfer ) or thru VISA/Mastercard. No problem I thought, that works for me.

So when trying to withdrawal the amount, I got an error message saying that I can withdrawal maximum 1186 $ thru SEPA or 500 $-something thru VISA/Mastercard.

So I contacted the agent support thru chat and asked them what is this about and why can´t I withdraw the amount of my choice, why is there a limitation? The answers I got was all over the place. Blaming the clients deposit provider, some nonsens policy they have ( but couldn't be found when reading on the policy pages ) etc. In the end I said alright, enough reading all these excuses, I'll just start the first withdrawal process with 1186 $ thru SEPA ( bank transfer ).

We've reached day 3 now with my withdrawal request still being in the "in progress stage" meaning Weissbet has still not even begin to handle the withdrawal, even though they have all the information they need to do so. I can still delete the withdrawal, which is what these kind of casinos want. Delay, delay, delay waiting for you to delete the withdrawal request and then start gambling again so that they can win the money back.

Reaching out to the casino a few minutes ago asking for some clarification on why my withdrawal request has still not been processed, the answers are once again really vague to say the least. Saying that "the withdrawal ACCEPTING process not only depend on Weissbet" but then go on to refuse answering who ells it depends on if not them.

In conclusion. 1. The casino have a ton of deposit options to choose from and it takes seconds to deposit money into the casino account. 2. The withdrawal process is limited of which options you can use. 3. The withdrawal process is limited to how much money you can withdraw. 4. The process is not being processed even though days have passed and you've proved everything they asked for.

I had no problem with Weissbet until I decided to make the first withdrawal request, which is the most important ask for a casino. Imo nothing ells matter if the casino doesn't handle the players withdrawal requests in a proper way.
staus Resolved
$5200
Weiss Casino - Withdrawal Delayed for a Month
Dear AskGamblers Team,

I am reaching out to request your assistance in expediting my withdrawal of $4,000 USD, which I initiated on September 1st—nearly a month ago.

In recent months, the withdrawal times at Weiss Casino have significantly increased. In 2023, a $10,000 withdrawal would be processed within a day or two. Now, I consider myself fortunate if the €4,000 per week withdrawal limit, as stated in the casino's "Account, Pay-outs, and Bonuses" terms, is honored. According to their policy, Weiss reserves the right to split payments and process them in daily installments, not exceeding €4,000 per week (https://weiss.bet/apb).

On September 1st, I requested a withdrawal of $4,000 using the same USDT BSC method I have used for both deposits and previous withdrawals. My KYC was completed back in 2023, and I have successfully made several transactions since.

However, by September 11th, my request was still marked as "In progress." I contacted my VIP manager, who forwarded my request to expedite the transaction to the appropriate department, but no progress was made.

On September 16th, I followed up again, as my withdrawal had been pending for more than two weeks at this point. My VIP manager assured me that she had done everything possible to expedite the process, but it appeared she had limited control over the situation.

On September 19th, I reached out to the live support team, who could not assist and referred me back to my VIP manager. I also requested an explanation for the delay, but I am still awaiting a response.

On September 24th, after contacting my VIP manager once more, I expressed my desire to withdraw all my funds and mentioned that I would file a formal complaint if the issue was not resolved promptly. Remarkably, within 15 minutes of this message, I received an email requesting an additional "High Check" KYC. I promptly submitted the required documents, which were approved within 15 minutes. Despite this, I continue to wait.

It has now been four weeks, and the one-week payout deadline has long passed. I have not received any updates or explanations, and neither my VIP manager nor the support team has been able to resolve the delay.

I kindly request your assistance in contacting the casino to expedite the withdrawal process. Additionally, I would appreciate your help in ensuring that the withdrawal of my remaining balance (approximately $7,860) is processed smoothly and within a maximum of two weeks.

Thank you for your attention to this matter. I look forward to your prompt assistance.

Best regards,
Manfred
staus Resolved
$11805

Complaint Statistics

Resolved 11
Avg. Amount $ 2,984
Avg. Complaint Duration 6 days
Avg. Response Time 2 days

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Player rating
9.6/10 841 reviews

Top reviews from our players

Great casino with crypto, good support, quick withdrawal, I only play on the WEISS site. There are many good slots in the casino and the live game is also very good.

Hello! Thank you so much for your review! We're delighted to hear you're enjoying your experience with WEISS. Your satisfaction is our number one priority, and we're constantly working to make things even better. Thanks again for choosing WEISS!

user avatar

A really great casino. 24/7 support, fast deposit, fast cashout. I've found every slot I wanted to play on. So to sum up its one of the best casino I've played on.

Hi there! We are happy that you find all your favorite games! Thanks for the feedback!

user avatar

A great casino has a lot of providers and slots on the site. There are plenty of promotions for beginners. The weft token has huge potential. You can earn extra income by mining tokens.

Hello! Nice to see you like the promotions and WEFT token! Thanks for the review!

user avatar

Fast payment, helpful customer service. WEFT token. I play a lot of gambling on different sites, I always worry about getting the prize. This site is completely reliable, fast cash out.

Few game categories, bonus difficult wagering.
Website is a bit opaque for me and sometimes some games load slowly sometimes you have to log in several times because you log out. You cannot play multiple games at the same time.

Greetings! We like to see you have a smooth and great experience! Thanks for mentioning the WEFT token! We will consider your feedback, thank you!

user avatar

I'm very glad I found this casino. Excellent licensed games, fast support, and most importantly, payments! The token accrual system is just a class. Thanks to this program, I play exclusively in this casino.

Everything is fine. But I would like to see more other game manufacturers. And I don't like the light background of the casino, I would like to be able to change it to dark.

Hello! We are glad you have such a great experience! We will consider your feedback about the game providers and dark mode!

user avatar

I think is a very good casino, good offers, good games, support helpful, legitimate verificated site I can deal how join this site and good luck áll players!

Cant change easily email address long procedure and very complicated, I got this information this casino support services and I think daily offer rewards too low.

Hello! Thanks for the great review! Appreciate your support, and thanks for contact our support, they will help you!

user avatar

They have a lot of different slots and a lot of different providers. There are a lot of different methods to cash out your money, and it's also fast. Their support is really good, they are kind, and fast and also can resolve your problems anytime.

Hi there! Thanks for the feedback! Appreciate your support!

user avatar

The interface of the website is very good they are giving good bonuses and good chat support and they have lots deposit and withdrawal options easy to use website.

Hello! Thank you for a review! We are working hard on delivering the best experience!

user avatar

Weiss Casino excels in providing a seamless gambling experience with speedy deposits, quick withdrawals, and helpful customer service. Players can swiftly fund their accounts, enjoy fast payouts, and rely on responsive support whenever needed. With its efficient services and attentive staff, Weiss Casino ensures a positive and enjoyable gaming atmosphere for all players.

Greetings! Thanks for the feedback! We are working hard to deliver the best emotions and smooth experience for loyal users on WEISS.bet!

user avatar

I like WEFT token and the casino's legacy. I like money. I like bonuses. I like persistent commander on Dead Man's Trail slot. I appreciate their contribution.

I don't like one of the slots there. I like the slot 1429 Uncharted Seas and just like the other one, I like Wanted Dead or a Wild slot. I like their attitude.

Hello! We like you can play your favorite games on WEISS.bet! We appreciate your support!

user avatar

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