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Weiss Casino

Our Rating CasinoRank
8.6/10
CasinoRank
Player Rating 841 reviews
9.6/10
841 reviews
Complaint Response 11 complaints
2 days avg. 11 complaints
What we like
  • Fast withdrawals
  • Supports multiple payment methods
  • 24/7 live chat
What we don’t like
  • Deposit fees may apply
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Weiss Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://weiss.bet
Established
2023
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, French, German, Spanish, Hungarian, Indonesian, Japanese, Polish, Portuguese, Russian, Turkish
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports
VIP / Loyalty Program
Loyalty Program

General Information about Weiss Casino

If you’re searching for new online casinos, check out our review for Weiss Casino. The casino is fully licensed and regulated by the Government of Curacao. It takes all the precautions necessary to ensure your personal information and financial data are always safe. 

When you visit the casino, you can select your preferred language, and the casino supports a list of them. The site is available on most devices. You can log in or register directly through your web browser or use your smartphone or tablet device if you prefer mobile casinos. You can also check out their welcome bonuses before you register. 

Below is our online casino review, so you can read all the essential information you need before you get started.

StallCation

Complaints

Read the complaints other players have left for Weiss Casino. Learn more about complaints.

Show all complaints
Weiss Casino - Delayed and limited withdrawal request
In total I made 5 deposits that went smoothly and each took maybe 30 seconds before the money landed at the Weissbet account.

After a few days I started the verification process and it got accepted in reasonable time. After that I wanted to make a withdrawal.

On the 7th of august I decided to make my first withdrawal, at that time I had around 2900 $ at my account and was planning to make a full withdrawal of that amount. The options I had choosing a ton of deposit options was no longer an option, instead there is only two withdrawal choices to be made. Either thru SEPA ( banktransfer ) or thru VISA/Mastercard. No problem I thought, that works for me.

So when trying to withdrawal the amount, I got an error message saying that I can withdrawal maximum 1186 $ thru SEPA or 500 $-something thru VISA/Mastercard.

So I contacted the agent support thru chat and asked them what is this about and why can´t I withdraw the amount of my choice, why is there a limitation? The answers I got was all over the place. Blaming the clients deposit provider, some nonsens policy they have ( but couldn't be found when reading on the policy pages ) etc. In the end I said alright, enough reading all these excuses, I'll just start the first withdrawal process with 1186 $ thru SEPA ( bank transfer ).

We've reached day 3 now with my withdrawal request still being in the "in progress stage" meaning Weissbet has still not even begin to handle the withdrawal, even though they have all the information they need to do so. I can still delete the withdrawal, which is what these kind of casinos want. Delay, delay, delay waiting for you to delete the withdrawal request and then start gambling again so that they can win the money back.

Reaching out to the casino a few minutes ago asking for some clarification on why my withdrawal request has still not been processed, the answers are once again really vague to say the least. Saying that "the withdrawal ACCEPTING process not only depend on Weissbet" but then go on to refuse answering who ells it depends on if not them.

In conclusion. 1. The casino have a ton of deposit options to choose from and it takes seconds to deposit money into the casino account. 2. The withdrawal process is limited of which options you can use. 3. The withdrawal process is limited to how much money you can withdraw. 4. The process is not being processed even though days have passed and you've proved everything they asked for.

I had no problem with Weissbet until I decided to make the first withdrawal request, which is the most important ask for a casino. Imo nothing ells matter if the casino doesn't handle the players withdrawal requests in a proper way.
staus Resolved
$5200
Weiss Casino - Withdrawal Delayed for a Month
Dear AskGamblers Team,

I am reaching out to request your assistance in expediting my withdrawal of $4,000 USD, which I initiated on September 1st—nearly a month ago.

In recent months, the withdrawal times at Weiss Casino have significantly increased. In 2023, a $10,000 withdrawal would be processed within a day or two. Now, I consider myself fortunate if the €4,000 per week withdrawal limit, as stated in the casino's "Account, Pay-outs, and Bonuses" terms, is honored. According to their policy, Weiss reserves the right to split payments and process them in daily installments, not exceeding €4,000 per week (https://weiss.bet/apb).

On September 1st, I requested a withdrawal of $4,000 using the same USDT BSC method I have used for both deposits and previous withdrawals. My KYC was completed back in 2023, and I have successfully made several transactions since.

However, by September 11th, my request was still marked as "In progress." I contacted my VIP manager, who forwarded my request to expedite the transaction to the appropriate department, but no progress was made.

On September 16th, I followed up again, as my withdrawal had been pending for more than two weeks at this point. My VIP manager assured me that she had done everything possible to expedite the process, but it appeared she had limited control over the situation.

On September 19th, I reached out to the live support team, who could not assist and referred me back to my VIP manager. I also requested an explanation for the delay, but I am still awaiting a response.

On September 24th, after contacting my VIP manager once more, I expressed my desire to withdraw all my funds and mentioned that I would file a formal complaint if the issue was not resolved promptly. Remarkably, within 15 minutes of this message, I received an email requesting an additional "High Check" KYC. I promptly submitted the required documents, which were approved within 15 minutes. Despite this, I continue to wait.

It has now been four weeks, and the one-week payout deadline has long passed. I have not received any updates or explanations, and neither my VIP manager nor the support team has been able to resolve the delay.

I kindly request your assistance in contacting the casino to expedite the withdrawal process. Additionally, I would appreciate your help in ensuring that the withdrawal of my remaining balance (approximately $7,860) is processed smoothly and within a maximum of two weeks.

Thank you for your attention to this matter. I look forward to your prompt assistance.

Best regards,
Manfred
staus Resolved
$11805

Complaint Statistics

Resolved 11
Avg. Amount $ 2,984
Avg. Complaint Duration 6 days
Avg. Response Time 2 days

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Player rating
9.6/10 841 reviews

Top reviews from our players

Weiss.bet is a newly registered crypto-betting site that was launched in 2023. It is operated by Taktonum Group N.V. and has acquired a license from the Curacao Gaming Authority. Naturally, players from most parts of the world, including Canada, India, Norway, New Zealand, and South East Asia, are allowed to sign up and play.

The platform which Betsy Games powers has taken advantage of all the latest blockchain technology. The cashier supports more than 20 different cryptocurrencies, alongside some Fiat payment options.

Not only that, but it has also minted its own crypto token to boost the gamification on the site. To learn all the relative information on what the brand has to offer, follow our Weiss.bet review.

This casino for me have good repuration and , give 10 STARS, weiss casino i very good only need Exchange restrictions on games to all countries, a tak w ogóle to BNB Pariba, sprzedam motór

Hello! Thanks for your review! We appreciate your support!

user avatar

This casino is very good because it has instant payment, and the crypto deposit works very easily. The variety of slots is relatively large, but some only work with VPN. The weft token brings high interest, which is a very good feature of the site. Overall, it is a good place to play, I would recommend it to everyone.

Hello! Thanks for the feedback! Some games can be restricted in your GEO, so they are hidden! Thanks for mentioning the WEFT token and your recommendation!

user avatar

Weiss Casino stands out as a top gaming destination, featuring a sleek interface and a diverse range of games, from classic table games to thrilling slots. Powered by leading software providers, players enjoy superior graphics and sound quality. Notably, Weiss Casino integrates the WEFT token, enhancing the gaming experience with added incentives and benefits. With a strong emphasis on safety, fairness, and regulatory compliance, Weiss Casino is a top choice for players seeking both excitement and security.

While Weiss Casino offers an impressive gaming experience, a notable downside is its limited variety in promotions. Compared to some competitors, the casino may lack the breadth of promotional offers, which could reduce incentives for players to engage consistently. Expanding the range of promotions could enhance player engagement and retention over time.

Greetings! Thanks for your review! We appreciate your support and such deep feedback about the WEISS! We will consider your suggestions about promo campaigns!

user avatar

I really like Weiss, good providers and slots, site is fast, the WEFT tokens are a bonus, I go there everyday to hold more tokens and I was able to withdraw some cash from it.

I don’t like the deposit wagers, because sometimes I have to do 3x the amount I deposited to be able to withdraw, if I want to play live casino it can be 3x, if I play slots it might be 1x.

Hello! Thank you for your feedback! We are glad you have a smooth experience on WEISS and like the WEFT token so much! You can decline your bonuses, and your wager will be 1x, but if you want bonuses, you need to wager them as well!

user avatar

New slots are available almost immediately. The token system is great. Everything always went well. Support is always available and willing to help at any time.

Hi there! Thanks for reviewing and mentioning the WEFT token! We are working daily to deliver you the best games and great experience!

user avatar

Weiss has a great selection of providers and fast deposits with both crypto and card. Their token staking structure is great and it adds another incentive for wagering.

Really appreciate your feedback! Keep enjoying games at WEISS and hoping your lucky streak continues!

user avatar

Casino is nice bonuses and features! WEFT token is a good token! Support is very good!
The design is also very cool, there are many good options for users!!!

Big thanks for the positive vibes! Delighted to know the bonuses are hitting the mark for you. May your future sessions be as fun and rewarding as ever!

user avatar

The best gambling site ever, fast withdrawal and deposit, nice promotions and bonuses! This site own crypto token is good and some experience with players

It's fantastic to hear that you consider us the best gambling site! All at WEISS designed to enrich your gaming experience. Keep the wins coming, and enjoy every moment!

user avatar

Hello everyone i play from Hungary this is the best casino right now that pays fast accepts documents fast everything takes a moment.
Payments are very fast not only in cryptocurrency, but also in the case of bank card payments and bank transfers.
When you play, you don't play alone because the customer service helps you with everything.
In the weisz casino, you can participate in the best crypto own token, in which you can collect money and earn interest on your money.
So not only can you win, but you can also use the money you win in the casino and withdraw it very quickly to your crypto wallet.
I recommend those who like the fast sending of their money and quick withdrawals. If you like it, register here.

Hello and thanks for such a glowing review! It's great to hear that our services are meeting your needs so effectively. Thank you for recommending us, and we look forward to continuing to serve you well. Keep playing and may your experiences always be positive and fun!

user avatar

For a casual casino player this is one of the better choices in the jungle of options. Solid brand, no fuss when it comes to deposits or wihdrawals, good support and a decent game offering. Not the most fancy though, but do we really need fancy all the time?

In my opinion, the wager % is a bit high and the opportunities for free games are a bit low.
Maybe they will change this. A lot of things don't make it to the cell :)

Thanks for sharing your experience! Your feedback is noted and we're always looking at ways to adjust and improve. May your next sessions bring even more joy!

user avatar

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