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Weiss Casino

Our Rating CasinoRank
8.6/10
CasinoRank
Player Rating 841 reviews
9.6/10
841 reviews
Complaint Response 11 complaints
2 days avg. 11 complaints
What we like
  • Fast withdrawals
  • Supports multiple payment methods
  • 24/7 live chat
What we don’t like
  • Deposit fees may apply
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Weiss Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://weiss.bet
Established
2023
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, French, German, Spanish, Hungarian, Indonesian, Japanese, Polish, Portuguese, Russian, Turkish
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports
VIP / Loyalty Program
Loyalty Program

General Information about Weiss Casino

If you’re searching for new online casinos, check out our review for Weiss Casino. The casino is fully licensed and regulated by the Government of Curacao. It takes all the precautions necessary to ensure your personal information and financial data are always safe. 

When you visit the casino, you can select your preferred language, and the casino supports a list of them. The site is available on most devices. You can log in or register directly through your web browser or use your smartphone or tablet device if you prefer mobile casinos. You can also check out their welcome bonuses before you register. 

Below is our online casino review, so you can read all the essential information you need before you get started.

StallCation

Complaints

Read the complaints other players have left for Weiss Casino. Learn more about complaints.

Show all complaints
Weiss Casino - Delayed and limited withdrawal request
In total I made 5 deposits that went smoothly and each took maybe 30 seconds before the money landed at the Weissbet account.

After a few days I started the verification process and it got accepted in reasonable time. After that I wanted to make a withdrawal.

On the 7th of august I decided to make my first withdrawal, at that time I had around 2900 $ at my account and was planning to make a full withdrawal of that amount. The options I had choosing a ton of deposit options was no longer an option, instead there is only two withdrawal choices to be made. Either thru SEPA ( banktransfer ) or thru VISA/Mastercard. No problem I thought, that works for me.

So when trying to withdrawal the amount, I got an error message saying that I can withdrawal maximum 1186 $ thru SEPA or 500 $-something thru VISA/Mastercard.

So I contacted the agent support thru chat and asked them what is this about and why can´t I withdraw the amount of my choice, why is there a limitation? The answers I got was all over the place. Blaming the clients deposit provider, some nonsens policy they have ( but couldn't be found when reading on the policy pages ) etc. In the end I said alright, enough reading all these excuses, I'll just start the first withdrawal process with 1186 $ thru SEPA ( bank transfer ).

We've reached day 3 now with my withdrawal request still being in the "in progress stage" meaning Weissbet has still not even begin to handle the withdrawal, even though they have all the information they need to do so. I can still delete the withdrawal, which is what these kind of casinos want. Delay, delay, delay waiting for you to delete the withdrawal request and then start gambling again so that they can win the money back.

Reaching out to the casino a few minutes ago asking for some clarification on why my withdrawal request has still not been processed, the answers are once again really vague to say the least. Saying that "the withdrawal ACCEPTING process not only depend on Weissbet" but then go on to refuse answering who ells it depends on if not them.

In conclusion. 1. The casino have a ton of deposit options to choose from and it takes seconds to deposit money into the casino account. 2. The withdrawal process is limited of which options you can use. 3. The withdrawal process is limited to how much money you can withdraw. 4. The process is not being processed even though days have passed and you've proved everything they asked for.

I had no problem with Weissbet until I decided to make the first withdrawal request, which is the most important ask for a casino. Imo nothing ells matter if the casino doesn't handle the players withdrawal requests in a proper way.
staus Resolved
$5200
Weiss Casino - Withdrawal Delayed for a Month
Dear AskGamblers Team,

I am reaching out to request your assistance in expediting my withdrawal of $4,000 USD, which I initiated on September 1st—nearly a month ago.

In recent months, the withdrawal times at Weiss Casino have significantly increased. In 2023, a $10,000 withdrawal would be processed within a day or two. Now, I consider myself fortunate if the €4,000 per week withdrawal limit, as stated in the casino's "Account, Pay-outs, and Bonuses" terms, is honored. According to their policy, Weiss reserves the right to split payments and process them in daily installments, not exceeding €4,000 per week (https://weiss.bet/apb).

On September 1st, I requested a withdrawal of $4,000 using the same USDT BSC method I have used for both deposits and previous withdrawals. My KYC was completed back in 2023, and I have successfully made several transactions since.

However, by September 11th, my request was still marked as "In progress." I contacted my VIP manager, who forwarded my request to expedite the transaction to the appropriate department, but no progress was made.

On September 16th, I followed up again, as my withdrawal had been pending for more than two weeks at this point. My VIP manager assured me that she had done everything possible to expedite the process, but it appeared she had limited control over the situation.

On September 19th, I reached out to the live support team, who could not assist and referred me back to my VIP manager. I also requested an explanation for the delay, but I am still awaiting a response.

On September 24th, after contacting my VIP manager once more, I expressed my desire to withdraw all my funds and mentioned that I would file a formal complaint if the issue was not resolved promptly. Remarkably, within 15 minutes of this message, I received an email requesting an additional "High Check" KYC. I promptly submitted the required documents, which were approved within 15 minutes. Despite this, I continue to wait.

It has now been four weeks, and the one-week payout deadline has long passed. I have not received any updates or explanations, and neither my VIP manager nor the support team has been able to resolve the delay.

I kindly request your assistance in contacting the casino to expedite the withdrawal process. Additionally, I would appreciate your help in ensuring that the withdrawal of my remaining balance (approximately $7,860) is processed smoothly and within a maximum of two weeks.

Thank you for your attention to this matter. I look forward to your prompt assistance.

Best regards,
Manfred
staus Resolved
$11805

Complaint Statistics

Resolved 11
Avg. Amount $ 2,984
Avg. Complaint Duration 6 days
Avg. Response Time 2 days

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Player rating
9.6/10 841 reviews

Top reviews from our players

I want to tell you my opinion about the Weiss Casino. I've been playing there recently, but I immediately liked it for its simplicity, everything is clear and convenient. There are many deposit methods, including cryptocurrency. An interesting loyalty program and an attractive first deposit bonus. I recommend this casino to those who are looking for something new. I didn't find any disadvantages.

Greetings! Thanks for such great feedback and your recommendations! We appreciate your support!

user avatar

The best casino. I always have bonuses and credits! I win a lot, so much fun every time when I play on this website. Bonus buy almost every game. So many providers! So thanks!

Hi there! Thanks for the review! We really like to see all your favorite games available!

user avatar

This is a very good casino where I can play every new game from every provider. The cashout and deposit are really fast and the support is available 2/7. I really recommend that you

Hello! Thanks for the feedback! Appreciate your recommendations!

user avatar

Safe and fast casino with a lot of opportunities! Overall, Weiss Casino delivers an exhilarating gaming experience with its extensive game selection, generous bonuses, and commitment to player safety. Whether you’re a seasoned gambler or a newcomer to the world of online casinos, Weiss is sure to impress with its thrilling offerings and exceptional service.

Hi! Thanks for the review! Appreciate your support!

user avatar

The Weiss Online Casino offers a captivating experience for lovers of online gambling. Its modern and user-friendly interface allows for easy navigation, ensuring even new players can quickly find their favorite games. With a wide range of gaming options, everyone can find the option that suits them best, whether it's classic casino games, live dealer tables, or exciting slot machines. The Casino is licensed and offers secure payment options, ensuring the protection of our financial data and winnings. Attractive welcome bonuses and regular promotions further enhance the experience, while professional customer service is always available for any questions or issues. Overall, the online casino is an excellent choice for anyone seeking an enjoyable and secure gambling experience on the internet.

Hello! Such a great review! Thanks for the recommendation and warm words! We are working hard to deliver such a smooth experience!

user avatar

Very good casino, very easy to make deposits, has fast withdrawals, and is a very reliable casino. There are several types of providers and my biggest victories were there. The WEFT system is very good in that it gives the player the opportunity to play without depositing and to make good wins without rollover.

Hello! Thanks for your feedback and for mentioning the WEFT token and its features! We are happy you have such a great experience with WEISS.bet!

user avatar

Just go play here, the support is very good! I never had a problem with payment and every minute of my game was smooth! It's unbelievable how much work and time the guys put in to give us premium quality time on the site. I can really only recommend the site to everyone! If it's a casino, it's Weiss

Maybe I could imagine more pre-games and higher stakes roulette tables and even more roulette and blackjack tables. But I really don't have a problem with the site, it's really top quality!

Hi there! Thank you for the review! You are right; we work really hard to deliver such a smooth experience for you! We will consider your feedback!

user avatar

Hello friends. I would like to give you honest feedback on how much you can benefit from the Weiss site. The first and most important thing in my view is that they commit to paying any amount of cash out. The next point is their huge variety of offerings. There is a game provider. Their package is acceptable at the time of registration. They also have a positive point in authentication, which is also very important for me. They also have a section for their own stake coins, which can be used as a savings account. said that it also needs a strong path that this team must follow with commitment. Be sure to experience it once and judge for yourself.

My honest criticism is that if your offer expires for any reason, you cannot return it. If this problem is solved, any annoyance of the player will be prevented :)

Greetings! Thanks for such a great review! Special WEFT token features are desginde special for our loyal users! We are happy you have such a great and smooth experience on WEFT.bet.

user avatar

Cryptocurrencies, fast withdraw. Free token gifts. They have so many slots to play. The page is so fast, faster than other pages. The best casino I’ve ever seen!!

Hello! Thank you for the feedback! We are proud to be the best on your list

user avatar

Fast withdrawals and deposits, a wide selection of slots, and live games. Nice support, white and non-neutral appearance! Special rakeback system, collectible weft token.

Hi there! Thanks for the review! Appreciate your support and mentioning the WEFT token.

user avatar

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