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Weiss Casino

Our Rating CasinoRank
8.6/10
CasinoRank
Player Rating 841 reviews
9.6/10
841 reviews
Complaint Response 11 complaints
2 days avg. 11 complaints
What we like
  • Fast withdrawals
  • Supports multiple payment methods
  • 24/7 live chat
What we don’t like
  • Deposit fees may apply
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Weiss Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://weiss.bet
Established
2023
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, French, German, Spanish, Hungarian, Indonesian, Japanese, Polish, Portuguese, Russian, Turkish
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports
VIP / Loyalty Program
Loyalty Program

General Information about Weiss Casino

If you’re searching for new online casinos, check out our review for Weiss Casino. The casino is fully licensed and regulated by the Government of Curacao. It takes all the precautions necessary to ensure your personal information and financial data are always safe. 

When you visit the casino, you can select your preferred language, and the casino supports a list of them. The site is available on most devices. You can log in or register directly through your web browser or use your smartphone or tablet device if you prefer mobile casinos. You can also check out their welcome bonuses before you register. 

Below is our online casino review, so you can read all the essential information you need before you get started.

StallCation

Complaints

Read the complaints other players have left for Weiss Casino. Learn more about complaints.

Show all complaints
Weiss Casino - Delayed and limited withdrawal request
In total I made 5 deposits that went smoothly and each took maybe 30 seconds before the money landed at the Weissbet account.

After a few days I started the verification process and it got accepted in reasonable time. After that I wanted to make a withdrawal.

On the 7th of august I decided to make my first withdrawal, at that time I had around 2900 $ at my account and was planning to make a full withdrawal of that amount. The options I had choosing a ton of deposit options was no longer an option, instead there is only two withdrawal choices to be made. Either thru SEPA ( banktransfer ) or thru VISA/Mastercard. No problem I thought, that works for me.

So when trying to withdrawal the amount, I got an error message saying that I can withdrawal maximum 1186 $ thru SEPA or 500 $-something thru VISA/Mastercard.

So I contacted the agent support thru chat and asked them what is this about and why can´t I withdraw the amount of my choice, why is there a limitation? The answers I got was all over the place. Blaming the clients deposit provider, some nonsens policy they have ( but couldn't be found when reading on the policy pages ) etc. In the end I said alright, enough reading all these excuses, I'll just start the first withdrawal process with 1186 $ thru SEPA ( bank transfer ).

We've reached day 3 now with my withdrawal request still being in the "in progress stage" meaning Weissbet has still not even begin to handle the withdrawal, even though they have all the information they need to do so. I can still delete the withdrawal, which is what these kind of casinos want. Delay, delay, delay waiting for you to delete the withdrawal request and then start gambling again so that they can win the money back.

Reaching out to the casino a few minutes ago asking for some clarification on why my withdrawal request has still not been processed, the answers are once again really vague to say the least. Saying that "the withdrawal ACCEPTING process not only depend on Weissbet" but then go on to refuse answering who ells it depends on if not them.

In conclusion. 1. The casino have a ton of deposit options to choose from and it takes seconds to deposit money into the casino account. 2. The withdrawal process is limited of which options you can use. 3. The withdrawal process is limited to how much money you can withdraw. 4. The process is not being processed even though days have passed and you've proved everything they asked for.

I had no problem with Weissbet until I decided to make the first withdrawal request, which is the most important ask for a casino. Imo nothing ells matter if the casino doesn't handle the players withdrawal requests in a proper way.
staus Resolved
$5200
Weiss Casino - Withdrawal Delayed for a Month
Dear AskGamblers Team,

I am reaching out to request your assistance in expediting my withdrawal of $4,000 USD, which I initiated on September 1st—nearly a month ago.

In recent months, the withdrawal times at Weiss Casino have significantly increased. In 2023, a $10,000 withdrawal would be processed within a day or two. Now, I consider myself fortunate if the €4,000 per week withdrawal limit, as stated in the casino's "Account, Pay-outs, and Bonuses" terms, is honored. According to their policy, Weiss reserves the right to split payments and process them in daily installments, not exceeding €4,000 per week (https://weiss.bet/apb).

On September 1st, I requested a withdrawal of $4,000 using the same USDT BSC method I have used for both deposits and previous withdrawals. My KYC was completed back in 2023, and I have successfully made several transactions since.

However, by September 11th, my request was still marked as "In progress." I contacted my VIP manager, who forwarded my request to expedite the transaction to the appropriate department, but no progress was made.

On September 16th, I followed up again, as my withdrawal had been pending for more than two weeks at this point. My VIP manager assured me that she had done everything possible to expedite the process, but it appeared she had limited control over the situation.

On September 19th, I reached out to the live support team, who could not assist and referred me back to my VIP manager. I also requested an explanation for the delay, but I am still awaiting a response.

On September 24th, after contacting my VIP manager once more, I expressed my desire to withdraw all my funds and mentioned that I would file a formal complaint if the issue was not resolved promptly. Remarkably, within 15 minutes of this message, I received an email requesting an additional "High Check" KYC. I promptly submitted the required documents, which were approved within 15 minutes. Despite this, I continue to wait.

It has now been four weeks, and the one-week payout deadline has long passed. I have not received any updates or explanations, and neither my VIP manager nor the support team has been able to resolve the delay.

I kindly request your assistance in contacting the casino to expedite the withdrawal process. Additionally, I would appreciate your help in ensuring that the withdrawal of my remaining balance (approximately $7,860) is processed smoothly and within a maximum of two weeks.

Thank you for your attention to this matter. I look forward to your prompt assistance.

Best regards,
Manfred
staus Resolved
$11805

Complaint Statistics

Resolved 11
Avg. Amount $ 2,984
Avg. Complaint Duration 6 days
Avg. Response Time 2 days

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Player rating
9.6/10 841 reviews

Top reviews from our players

Weiss has modern design and good fresh features. The site keeps developing and the potential is endless. I Highly recommend visiting Weiss for newcomers and experienced players.

Thanks for recommending us! It's great to know our continuous efforts to develop and improve the site resonate with you. Keep playing, more exciting updates your way!

user avatar

I have been playing this casino since few months back and have no issues with deposit and withdrawal. They have a lot of high rtp slots which is good for me as I always check for rtp before choosing a slot to play, their site introduction is clean and easy to use. Also I love the staking feature.

Thank you for sharing your positive experience! The staking feature is indeed popular among our players and it's great to know you love it too. We're committed to continuously enhancing your gaming experience with us!

user avatar

Weiss.bet: A Diamond in the Rough Unearthed
While the online casino market overflows with options, Weiss.bet emerges as a hidden gem. This review delves into the reasons why Weiss.bet deserves a place on your list of must-try online casinos.

A Treasure Trove of Games: Weiss.bet boasts a staggering library of games, catering to every preference. From the latest slots boasting innovative features and captivating storylines to classic table games like Blackjack and Roulette, there's something for everyone. The live dealer section adds a touch of real-world excitement, allowing you to interact with skilled croupiers for an immersive experience. Weiss.bet doesn't just offer quantity; the quality shines through with reputable software providers ensuring smooth gameplay and fair odds.

Beyond the Games: A Focus on Player Experience: Weiss.bet understands that online casinos are about more than just the games themselves. The platform prioritizes a user-friendly experience, with a clean and intuitive interface that makes navigation a breeze. Depositing and withdrawing funds is a secure and streamlined process, ensuring peace of mind for players. For those seeking assistance, Weiss.bet offers exceptional customer support, reachable through multiple channels and dedicated to resolving any concerns promptly and professionally.

Promotions that Keep the Spark Alive: Weiss.bet understands the thrill of a good bonus. New players are welcomed with a generous welcome package, providing a boost to kickstart your gaming journey. The casino doesn't stop there; ongoing promotions and loyalty programs reward regular players, offering free spins, cashback bonuses, and exciting tournaments. These incentives add another layer of fun and the potential for big wins.

Transparency and Security: Matters of Trust: Playing online requires trust. Weiss.bet prioritizes transparency, with clear information about game fairness, payout percentages, and responsible gambling practices readily available. The platform utilizes state-of-the-art security measures to protect player data and financial transactions. This commitment to responsible gaming fosters a safe and secure environment for all.

A Casino on the Rise: While Weiss.bet may not be the most established name in the market, it's clear they're on an upward trajectory. The dedication to a vast game library, a user-centric approach, and rewarding promotions positions Weiss.bet as a strong contender. If you're looking for a fresh online casino experience that prioritizes both entertainment and player well-being, Weiss.bet is definitely worth exploring.

Disclaimer: Remember that online gambling comes with inherent risks. Always gamble responsibly and only wager what you can afford to lose.

We are incredibly flattered by your review describing WEISS as a "Diamond in the Rough''! Thank you for your glowing review of WEISS! We're thrilled to delivered such an engaging and immersive experience for you. We’re committed to offering not just a variety of games but also ensuring a high-quality, safe, and transparent gaming environment.

user avatar

Weiss casino is one of the best casinos I have ever met and played with. Its surface is very clean. The supports are ready to help.
The loaded money arrives quickly. The amount withdrawn will arrive quickly.

The release of new games at Weiss Casino is a bit slow. Therefore, unfortunately, many people must be disillusioned with the casino, which unfortunately affects the casino.

We appreciate your kind words and are pleased to know you rate WEISS so highly. Quick transactions, both deposits and withdrawals are priorities for us, so it's great to see you've had positive experiences.

user avatar

Fast crypto deposits and crypto withdrawals, various cryptocurrencies. Responsive support, stylish site look, excellent tokenomics. The highlight of the casino is that its own Weft token allows you to make real profits. A token is given for each spin using real money. Different holding modes allow them to be used even by those with little turnover. I’ve been using the token for almost a year and I can say that there is a profit. And even more than what is written in the widget. A convenient widget that will add functionality over time. Sufficient number of gaming providers. The only thing I personally miss is a couple of providers. I won’t write which ones are missing).

We appreciate your detailed feedback, especially your insights into the benefits of WEFT token. We take note of your comment about missing providers. Thank you for being an active member of our community!

user avatar

The UI is very clean and intuitive, fast deposit and withdrawl times, the WEISS token and the level up system and the variety of slots on the site are also very good!

Thank you for your feedback! Our team works hard to maintain an intuitive and enjoyable platform and it's great to know it's appreciated. Thanks for playing with us!

user avatar

This casino has good features, bonuses and its own token(WEFT). Fast deposit and withdrawal. I recommend the site to everyone, they will not be disappointed.

Thanks for your endorsement! It’s always our goal to ensure a satisfying experience for all our players. Happy gaming!

user avatar

I think Weiss has all the parameters that anyone who wants to join a casino should consider. Such as:
1. Asking a few personal questions. For signing up, Weiss just asked for the necessary (email, password, birthday date, and mobile number) not like some casinos that ask for the color of your shirt. It's very important for me to don't have to answer a lot of these questions.
2. Crypto-based casino that supports a lot of crypto or fiat. That allows safe transactions.
3. good live support.
4. Token: They recently are publicly selling their token (WEFT), which shows its a reliable casino.
5. Daily spin and hold and earn token program.
6. all games are divided into different categories that help you to find games that [ match your taste.
7. Fast withdrawal.

I didn't find a negative thing in general but always there are some things that need to be improved, like their promotional program, that currently is not very much. And the last thing is that they don't have an app for Android or iOS.

We truly appreciate your detailed feedback and are glad that WEISS meets your expectations so well! We’re always looking to improve and your suggestion is noted. Thanks for sharing your thoughts!

user avatar

Reliable and helpful team. tokens are also very good, worth collecting them.
I can only recommend one of my favorite casinos. And you can also bet on sports.

Thank you for your high praise and that you recommended us! It’s always a pleasure to hear from our valued players. Your feedback is incredibly valuable to us and we’re delighted to be one of your favorite casinos.

user avatar

The casino has its own crypto coin and all the providers. Good reward system and bonuses. Overall a really good interface a webpage design. Can recommend

We appreciate you recommended us! Thanks for being a part of our community, and we hope you continue to find your experience with us rewarding!

user avatar

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