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Weiss Casino

Our Rating CasinoRank
8.6/10
CasinoRank
Player Rating 841 reviews
9.6/10
841 reviews
Complaint Response 11 complaints
2 days avg. 11 complaints
What we like
  • Fast withdrawals
  • Supports multiple payment methods
  • 24/7 live chat
What we don’t like
  • Deposit fees may apply
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Weiss Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://weiss.bet
Established
2023
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, French, German, Spanish, Hungarian, Indonesian, Japanese, Polish, Portuguese, Russian, Turkish
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports
VIP / Loyalty Program
Loyalty Program

General Information about Weiss Casino

If you’re searching for new online casinos, check out our review for Weiss Casino. The casino is fully licensed and regulated by the Government of Curacao. It takes all the precautions necessary to ensure your personal information and financial data are always safe. 

When you visit the casino, you can select your preferred language, and the casino supports a list of them. The site is available on most devices. You can log in or register directly through your web browser or use your smartphone or tablet device if you prefer mobile casinos. You can also check out their welcome bonuses before you register. 

Below is our online casino review, so you can read all the essential information you need before you get started.

StallCation

Complaints

Read the complaints other players have left for Weiss Casino. Learn more about complaints.

Show all complaints
Weiss Casino - Delayed and limited withdrawal request
In total I made 5 deposits that went smoothly and each took maybe 30 seconds before the money landed at the Weissbet account.

After a few days I started the verification process and it got accepted in reasonable time. After that I wanted to make a withdrawal.

On the 7th of august I decided to make my first withdrawal, at that time I had around 2900 $ at my account and was planning to make a full withdrawal of that amount. The options I had choosing a ton of deposit options was no longer an option, instead there is only two withdrawal choices to be made. Either thru SEPA ( banktransfer ) or thru VISA/Mastercard. No problem I thought, that works for me.

So when trying to withdrawal the amount, I got an error message saying that I can withdrawal maximum 1186 $ thru SEPA or 500 $-something thru VISA/Mastercard.

So I contacted the agent support thru chat and asked them what is this about and why can´t I withdraw the amount of my choice, why is there a limitation? The answers I got was all over the place. Blaming the clients deposit provider, some nonsens policy they have ( but couldn't be found when reading on the policy pages ) etc. In the end I said alright, enough reading all these excuses, I'll just start the first withdrawal process with 1186 $ thru SEPA ( bank transfer ).

We've reached day 3 now with my withdrawal request still being in the "in progress stage" meaning Weissbet has still not even begin to handle the withdrawal, even though they have all the information they need to do so. I can still delete the withdrawal, which is what these kind of casinos want. Delay, delay, delay waiting for you to delete the withdrawal request and then start gambling again so that they can win the money back.

Reaching out to the casino a few minutes ago asking for some clarification on why my withdrawal request has still not been processed, the answers are once again really vague to say the least. Saying that "the withdrawal ACCEPTING process not only depend on Weissbet" but then go on to refuse answering who ells it depends on if not them.

In conclusion. 1. The casino have a ton of deposit options to choose from and it takes seconds to deposit money into the casino account. 2. The withdrawal process is limited of which options you can use. 3. The withdrawal process is limited to how much money you can withdraw. 4. The process is not being processed even though days have passed and you've proved everything they asked for.

I had no problem with Weissbet until I decided to make the first withdrawal request, which is the most important ask for a casino. Imo nothing ells matter if the casino doesn't handle the players withdrawal requests in a proper way.
staus Resolved
$5200
Weiss Casino - Withdrawal Delayed for a Month
Dear AskGamblers Team,

I am reaching out to request your assistance in expediting my withdrawal of $4,000 USD, which I initiated on September 1st—nearly a month ago.

In recent months, the withdrawal times at Weiss Casino have significantly increased. In 2023, a $10,000 withdrawal would be processed within a day or two. Now, I consider myself fortunate if the €4,000 per week withdrawal limit, as stated in the casino's "Account, Pay-outs, and Bonuses" terms, is honored. According to their policy, Weiss reserves the right to split payments and process them in daily installments, not exceeding €4,000 per week (https://weiss.bet/apb).

On September 1st, I requested a withdrawal of $4,000 using the same USDT BSC method I have used for both deposits and previous withdrawals. My KYC was completed back in 2023, and I have successfully made several transactions since.

However, by September 11th, my request was still marked as "In progress." I contacted my VIP manager, who forwarded my request to expedite the transaction to the appropriate department, but no progress was made.

On September 16th, I followed up again, as my withdrawal had been pending for more than two weeks at this point. My VIP manager assured me that she had done everything possible to expedite the process, but it appeared she had limited control over the situation.

On September 19th, I reached out to the live support team, who could not assist and referred me back to my VIP manager. I also requested an explanation for the delay, but I am still awaiting a response.

On September 24th, after contacting my VIP manager once more, I expressed my desire to withdraw all my funds and mentioned that I would file a formal complaint if the issue was not resolved promptly. Remarkably, within 15 minutes of this message, I received an email requesting an additional "High Check" KYC. I promptly submitted the required documents, which were approved within 15 minutes. Despite this, I continue to wait.

It has now been four weeks, and the one-week payout deadline has long passed. I have not received any updates or explanations, and neither my VIP manager nor the support team has been able to resolve the delay.

I kindly request your assistance in contacting the casino to expedite the withdrawal process. Additionally, I would appreciate your help in ensuring that the withdrawal of my remaining balance (approximately $7,860) is processed smoothly and within a maximum of two weeks.

Thank you for your attention to this matter. I look forward to your prompt assistance.

Best regards,
Manfred
staus Resolved
$11805

Complaint Statistics

Resolved 11
Avg. Amount $ 2,984
Avg. Complaint Duration 6 days
Avg. Response Time 2 days

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Player rating
9.6/10 841 reviews

Top reviews from our players

If there is a problem, the support responds quickly and quickly finds a solution to the problem, fast professionally, I am completely satisfied with them, I love playing here, try it and win!

Hi there! We are glad the support assisted you with all your questions very fast! Thanks for the review and support!

user avatar

Greetings! I want to leave a review about Weiss. In general, I think the functionality and design are very convenient, clear and easy to navigate. I’m pleased with periodically no deposit and other goodies. There are enough payment systems. huge selection of providers. It's nice that there is a license. prompt support response) thank you.

The only thing that upsets me a little is that I haven’t been able to draw a conclusion yet, but I think everything is ahead. There was still some confusion with their game token, but that’s not a big deal.

Hello! Thanks for the feedback! We are glad you find your favorite games and found the suitable payment methods for you! If you have any questions, including WEFT tokens, feel free to ask them! We will be happy to assist you!

user avatar

The casinos are good, the variety of slots and methods of deposits and withdrawals is pleasing. A cool program that rewards you with tokens simply for playing slots. Responsive and fast technical support.

Compared to other casinos, there are high limits on the minimum withdrawal; You can play with bonus funds in a very small number of slots on the Playson provider. I can’t stand this provider, so I consider it a minus.

Hello! Thanks for the review! We are glad you like WEFT tokens and their unique features, and support helps with all your questions! We will consider your feedback regarding limits and bonuses!

user avatar

I really like the site and that I can find all kinds of games on it that I need. Simple and easy to receive and pay 0-24 hours a day I can only recommend it to every single person because it is a completely reliable and highly verified site.

Greetings! Thanks for the review and your recommendation! Your smooth experience means we are moving in the right direction!

user avatar

I registered recently, but the casino was pleasantly surprised, a beautiful website, various promotions, I used to trust my intuition and something told me that we would hit the jackpot).
R.S .the support service is great

Hello! Thanks for the feedback! We are glad you are having a great experience and time at WEISS!

user avatar

Fast, real great token and bright future. Whether you're a seasoned player or a newcomer, Weiss offers a wide array of games to suit every taste. From classic table games like blackjack and roulette to the latest slot machines featuring cutting-edge technology, there's never a dull moment on our casino floor. As a valued guest of Weiss you'll enjoy access to a wealth of exclusive rewards and promotions. From generous welcome bonuses to exciting VIP perks, we're always finding new ways to enhance your gaming experience and reward your loyalty. With every visit, you'll discover new reasons to celebrate at Weiss.

Hello! What a great review! Thanks for these words! Looks like you have experience in reviewing! Support from our users is important to us!

user avatar

I really love to play here, everything was fine with the casino! The support is really helpful and fast! So many slots and types of live games can be played on the site and you can also do betting.

Hi there! Thanks for the feedback! We know many users want to see betting and their favorite games in one place, so we give this option!

user avatar

I especially like their approach to loyalty - the rewarding and innovative WEFT system. It is a standout from the rest of the crowd. Thank you for providing this amazing and rich iGaming experience.

Greetings! Thanks for the review and for mentioning WEFT tokens! We are working hard to deliver the best experience for you! Loyal users are key to success, so thank you for your support!

user avatar

It is the most accountable and enormous online gambling site. I am really amazed by the development of this webpage. I am using it almost daily to stake my tokens.

I cannot say a bad thing about it. It has instant cashout and instant deposit as well. I am really out of any ideas to talk about disliking this website.

Greetings! Thanks for the feedback and for mentioning our WEFT feature! We appreciate your support!

user avatar

This casino is very good, I can only say positive things, they are nothing but helpful, the payment is fast, I really enjoy the games and the table games too, so it is a very good casino.

Hello! Thanks for the review! Support from loyal users is very important to us!

user avatar

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