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Weiss Casino

Our Rating CasinoRank
8.6/10
CasinoRank
Player Rating 842 reviews
9.6/10
842 reviews
Complaint Response 11 complaints
2 days avg. 11 complaints
What we like
  • Fast withdrawals
  • Supports multiple payment methods
  • 24/7 live chat
What we don’t like
  • Deposit fees may apply
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Weiss Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://weiss.bet
Established
2023
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, French, German, Spanish, Hungarian, Indonesian, Japanese, Polish, Portuguese, Russian, Turkish
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports
VIP / Loyalty Program
Loyalty Program

General Information about Weiss Casino

If you’re searching for new online casinos, check out our review for Weiss Casino. The casino is fully licensed and regulated by the Government of Curacao. It takes all the precautions necessary to ensure your personal information and financial data are always safe. 

When you visit the casino, you can select your preferred language, and the casino supports a list of them. The site is available on most devices. You can log in or register directly through your web browser or use your smartphone or tablet device if you prefer mobile casinos. You can also check out their welcome bonuses before you register. 

Below is our online casino review, so you can read all the essential information you need before you get started.

StallCation

Complaints

Read the complaints other players have left for Weiss Casino. Learn more about complaints.

Show all complaints
Delayed and limited withdrawal request
In total I made 5 deposits that went smoothly and each took maybe 30 seconds before the money landed at the Weissbet account.

After a few days I started the verification process and it got accepted in reasonable time. After that I wanted to make a withdrawal.

On the 7th of august I decided to make my first withdrawal, at that time I had around 2900 $ at my account and was planning to make a full withdrawal of that amount. The options I had choosing a ton of deposit options was no longer an option, instead there is only two withdrawal choices to be made. Either thru SEPA ( banktransfer ) or thru VISA/Mastercard. No problem I thought, that works for me.

So when trying to withdrawal the amount, I got an error message saying that I can withdrawal maximum 1186 $ thru SEPA or 500 $-something thru VISA/Mastercard.

So I contacted the agent support thru chat and asked them what is this about and why can´t I withdraw the amount of my choice, why is there a limitation? The answers I got was all over the place. Blaming the clients deposit provider, some nonsens policy they have ( but couldn't be found when reading on the policy pages ) etc. In the end I said alright, enough reading all these excuses, I'll just start the first withdrawal process with 1186 $ thru SEPA ( bank transfer ).

We've reached day 3 now with my withdrawal request still being in the "in progress stage" meaning Weissbet has still not even begin to handle the withdrawal, even though they have all the information they need to do so. I can still delete the withdrawal, which is what these kind of casinos want. Delay, delay, delay waiting for you to delete the withdrawal request and then start gambling again so that they can win the money back.

Reaching out to the casino a few minutes ago asking for some clarification on why my withdrawal request has still not been processed, the answers are once again really vague to say the least. Saying that "the withdrawal ACCEPTING process not only depend on Weissbet" but then go on to refuse answering who ells it depends on if not them.

In conclusion. 1. The casino have a ton of deposit options to choose from and it takes seconds to deposit money into the casino account. 2. The withdrawal process is limited of which options you can use. 3. The withdrawal process is limited to how much money you can withdraw. 4. The process is not being processed even though days have passed and you've proved everything they asked for.

I had no problem with Weissbet until I decided to make the first withdrawal request, which is the most important ask for a casino. Imo nothing ells matter if the casino doesn't handle the players withdrawal requests in a proper way.
staus Resolved
$5200
Withdrawal Delayed for a Month
Dear AskGamblers Team,

I am reaching out to request your assistance in expediting my withdrawal of $4,000 USD, which I initiated on September 1st—nearly a month ago.

In recent months, the withdrawal times at Weiss Casino have significantly increased. In 2023, a $10,000 withdrawal would be processed within a day or two. Now, I consider myself fortunate if the €4,000 per week withdrawal limit, as stated in the casino's "Account, Pay-outs, and Bonuses" terms, is honored. According to their policy, Weiss reserves the right to split payments and process them in daily installments, not exceeding €4,000 per week (https://weiss.bet/apb).

On September 1st, I requested a withdrawal of $4,000 using the same USDT BSC method I have used for both deposits and previous withdrawals. My KYC was completed back in 2023, and I have successfully made several transactions since.

However, by September 11th, my request was still marked as "In progress." I contacted my VIP manager, who forwarded my request to expedite the transaction to the appropriate department, but no progress was made.

On September 16th, I followed up again, as my withdrawal had been pending for more than two weeks at this point. My VIP manager assured me that she had done everything possible to expedite the process, but it appeared she had limited control over the situation.

On September 19th, I reached out to the live support team, who could not assist and referred me back to my VIP manager. I also requested an explanation for the delay, but I am still awaiting a response.

On September 24th, after contacting my VIP manager once more, I expressed my desire to withdraw all my funds and mentioned that I would file a formal complaint if the issue was not resolved promptly. Remarkably, within 15 minutes of this message, I received an email requesting an additional "High Check" KYC. I promptly submitted the required documents, which were approved within 15 minutes. Despite this, I continue to wait.

It has now been four weeks, and the one-week payout deadline has long passed. I have not received any updates or explanations, and neither my VIP manager nor the support team has been able to resolve the delay.

I kindly request your assistance in contacting the casino to expedite the withdrawal process. Additionally, I would appreciate your help in ensuring that the withdrawal of my remaining balance (approximately $7,860) is processed smoothly and within a maximum of two weeks.

Thank you for your attention to this matter. I look forward to your prompt assistance.

Best regards,
Manfred
staus Resolved
$11805

Complaint Statistics

Resolved 11
Avg. Amount $ 2,984
Avg. Complaint Duration 6 days
Avg. Response Time 2 days

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Player rating
9.6/10 842 reviews

Top reviews from our players

Weiss Casino the best, very fast withdrawal of funds, the best casino I've ever played, come and play you won’t regret it!!!! I've played in many casinos but I will choose this casino WEISS!!😎😎🎉🎉🎉

Hello! Thanks for the feedback and the recommendations! Loyal user support is very important to us!

user avatar

There are many supported payment methods. Good thing that the withdrawals are fast, and easy to do not just for crypto but fiat payments also. KYC was an easy thing to do. Hassle-free experience.

Newly released slots arrive on the site a bit slower. Also no one knows why but some of the already released slots are also still missing. I'm ok that the reason why the site is light mode only is because it is white and the casino's name is weiss but nowadays it's really annoying to view a plain white webpage.

Greetings! Thank you for the review! We are glad you find a suitable method for you! We will consider your feedback regarding games and dark mode!

user avatar

The best online casino I've played at, the support is helpful, the sports betting is good, the payout is fast. The weft token is also an excellent decision, it's great that you can earn money and you can get a very nice interest! They give a lot of bonuses, I can only recommend this excellent casino to everyone!

Hi there! Thanks for your review! We are glad you like playing at WEISS! Thank you for mentioning the WEFT token; we are constantly working to deliver more benefits for our holders!

user avatar

Correct service! Ffast and helpful support system! Good scrips and funny slots, I used to be a loser but once I uploaded money for weiss I won a bunch of money! Also the weiss token holding is massive and great! I love this website.

Hi there! Thanks for your review! We are glad you have positive emotions while playing at WEISS! WEFT gives unique opportunities, and it's great that you use it as an advantage!

user avatar

I really like this casino, you have a lot of opportunities to win money on different days and games. There is also the possibility of generating money from your own coins and I find that quite promising. I can only warmly recommend this casino.

Hello! Thanks for your feedback! We appreciate your mention of the WEFT token and your recommendations!

user avatar

Weiss Casino stands out as a shining example of excellence in the realm of online gaming. From the moment I stepped into its virtual domain, I was greeted by an atmosphere of sophistication and excitement that immediately captured my attention. Here's why Weiss Casino has become my preferred destination for thrilling gameplay and unparalleled entertainment:

Rich Selection of Slot Games: Weiss Casino boasts an extensive library of slot games that cater to every player's taste. From classic fruit machines to modern video slots with immersive themes and stunning graphics, there's something for everyone to enjoy. The variety ensures that boredom is never an option, as new and exciting games are constantly added to the collection.

Overall, my experience with Weiss Casino has been nothing short of exceptional. From its diverse selection of games to its commitment to player satisfaction, it's clear that Weiss Casino is a cut above the rest.

Poor User Interface: Navigating the Weiss Casino website proved to be a frustrating and cumbersome experience. The interface was cluttered and confusing, making it difficult to find the games I was interested in or access essential features such as banking and account settings. The lack of intuitive design detracted from the overall enjoyment of the platform and left me feeling frustrated and disenchanted.

Unsatisfactory Customer Service: When I encountered issues with gameplay or had questions regarding account management, I reached out to Weiss Casino's customer support team for assistance. However, I was met with slow response times and unhelpful responses that did little to resolve my concerns. The lack of efficient and knowledgeable customer service only served to exacerbate my frustration with the platform.

Greetings! Thanks for such a fantastic review! We are glad that we are your preferred casino! We consider your feedback and will do our best to make your experience smooth and great!

user avatar

Very good casino, so far I have not noticed any problems with the casino. There is crypto withdrawal and deposit and it's pretty fast too. KYC was accepted very quickly. So I like it.

Greetings! Thanks for the review! We are glad you found the most suitable method for deposits and withdrawals!

user avatar

Very good casino with a variety of slots and live casino games, also deposit and withdrawal are relatively fast. Recommended for all new and existing players.

Hello! Thanks for your feedback! Your recommendations are very important to us!

user avatar

This is the greatest casino I've ever played at, the selection is great, the support is fast and helpful, I can only recommend it! My favorite casino!

Hi there! Thanks for the review! It's an honor to be your favorite casino!

user avatar

I found this site half a year ago through a streamer, he said a lot about the site and that's why I tried it out. The first deposit bonus was very good, I fell in love with the site and I am an active player. I like that new games appear quickly on it. I like the weft token and also the daily spin. Payment and deposit were very fast, it really took a few minutes. The whole site is easy to use, which is why I like it. I dare to recommend this site to my friends and others.

Greetings! Thanks for your feedback and for mentioning WEFT tokens! We like to see you have such a smooth experience with WEISS! We appreciate your support and recommendation!

user avatar

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