Page 2 – Player Reviews for Videoslots Casino

I’m impressed by the sheer variety of games available, there’s always something new to try. I enjoy how seamless it is to navigate the site, whether I’m on my laptop or mobile. The Battle of Slots feature is a personal favorite; it’s fun to compete against others. Deposits are quick, and while withdrawals can take a bit longer depending on the method, they’re always reliable. I’ve found the bonuses to be fair, though I’d love to see even lower wagering requirements. The community feel and constant game updates keep me coming back. Videoslots truly makes playing online enjoyable and exciting.

Deposit and Withdrawal seem to be working good as well.

A small negative is that the site could be running a bit slow from time to time, but all in all a good choice.
The wagering is also a tab high but still achievable.

Great promotions to start with, from opening an account to making deposits, a cashless casino, lots of options to choose from and fast and efficient support. I recommend it.

I have won €60.000 today! I hope i will be able to withdraw all my money, without the casino accidently taking my money or something! I like the casino, had bad downfalls, lost money, and won money, i just hope i can trust them, to give me my €60.000! 10/10 for now

I had the pleasure to say that Videoslots casino was more than I expected, so I give it a big yes, as I liked the way they handled my case. The managers are polite and ready to help on any issue. Good attitude towards your clients.

There is lots slot available as well live casino from top providers. Live chat facility available. Website looks cool and attractive. Various deposit method options available.

Slow running websites, KYC is 7-8 business to verify your account. 10-20 business for withdrawal. No bonus at all. Customer service are rude always. Ontario players read this carefully before you throw your hard earned money here.

Unchanged And Unbothered: The Enduring Charm Of Videoslots!

Well, well, well, if it isn't my old friend Videoslots, standing tall and unchanged like a digital Mount Rushmore in the ever-shifting landscape of online casinos! It's as if this virtual gambling den has discovered the fountain of youth, refusing to age a day since 2017 where the origin of my account registration may have taken place. Talk about commitment to consistency!

After a long hiatus, thoughts of old have flooded my mind of positives. The website greets me with a familiar nod, as if to say, "Hey there, stranger! Long time no see, but I haven't changed a bit!". It's the casino equivalent of running into your high school crush at a reunion, looking exactly the same as they did years ago. A moment when time stood still for a long time.

Back in the day, on promotions, Videoslots was handing out goodies faster than a cafeteria lady on meatloaf day. Casino races and voucher codes were flying around like confetti at a New Year's party, with a "first 8000 players" rule that had me all clicking faster than a hummingbird's wings. Gemix, Wolf Gold and the prehistoric party that was Jurassic Giants, these slots were the golden trio of my Videoslots adventure.

And oh, the sweet taste of victory! Winning those casino races was like finding an oasis in the desert, with prize money appearing in my account immediately once it concluded. As for deposits and withdrawals, it was smoother than a buttered-up bowling alley. No obstacles, no fuss, just pure unadulterated gambling joy to hit the pins!

All good things must come to an end somewhere. For reasons lost in the mists of time (or perhaps a few too many spins), I bid adieu to Videoslots in 2017. Yet, the memories linger like the scent of a lucky charm perfuming like a gorgeous scented "Welsh" lady.

In the grand casino of things, I'd give Videoslots a wonderful 8 out of 10. It's like that reliable old car that never lets you down but could use a fresh coat of paint to update for modern times. A casino makeover wouldn't hurt, Videoslots.....even the Mona Lisa gets a touch-up now and then!

One of my favorite casinos, except there is bo bonuses, and some games/slots that i can't play. But other than that, this was the first casino I ever tried, and always on top with withdrawals and communications.

Nothing. Slow gameplay, website crashes, not user-friendly for mobile, poor returns, and shocking T&C which prevent you from withdrawing deposits if you change your mind

I have been playing for a few months and thought I uploaded my docs via their website upon registration. Yesterday I deposited £100 and my account was blocked from play due to verification. As the website constantly crashes and poor RTP % I just asked them to refund my deposit and close my account as I couldn’t verify docs on their website as I don’t have a laptop. The CS guy told me they can’t refund my deposit as it’s in their T&C’s that each deposit must be wagered on games and I have no right to a refund of my deposit?! Erm… what?!!( he also sent me the link to this in their T&C’s and told me I agreed to this upon registering. I know casinos must verify customers for winnings etc but they allowed me to deposit £100 without telling me my payments & game play are on hold. This is fraudulent in my opinion. After much back and forth with the CS live chat and unanswered emails, I’ve sent my docs via email and since I submitted my docs my account has now been closed and the £100 deposit hasn’t been refunded. I have asked them why my account was closed and have yet to receive a response, I’ve only received emails saying my docs are blurry which is impossible as it’s screen shots of bank statement etc. I now think I’ll have to raise a fraudulent alert with my bank to get my £100 back which seems absurd to me. To new players, avoid this casino as their T&C’s are out to scam you and force you to lose money. In addition, verifying docs is near impossible

Good amount of casino slots, both slots and live. Ok bonuses but could be a bigger sports availability. But it's easy to deposit, and withdrawals Are Quick.

The best online casino I have ever used. Hundreds of games, no messing about with payments and withdrawals. Support is fast and effective. Good mobile version of the website.

Compared to other online casinos this is the best and I had no issues with them. I felt compelled to write this after having issues with other casinos.

Nice but a bit slow and old website design. Fast withdrawal, not the fastest but ok kyc. Really good amount of slots. Promotions 4/5. All in all good one casino. Enjoyed

Fun easy quiet and sometimes an awesome bonus!!! Good pass time but he is careful it’s a dangerous game for addicts! Found myself getting knitting carried away and said nope no more took a break for 5 months and am now back to try again!!

Vast choices of games.. Love all the promotions its different everyday.. And very fast withdrawal, the fastest I know and it was fast customer service..

Sometimes there are issues on the rewards from the promotions - missing spins, missing money and what not, and it takes weeeks before it gets solved.. Sometimes you wait 2 weeks for 5 missing freespins.. And now my missing reward money from freespins is now almost 3 weeks old still no result...

Good choice of slots.
Unique free battles/encores
Beautiful platform, but crashes almost at every slot change.
Low deposit rate.
Split screen for two different slots running at once

Chat is unavailable, after several hours, I got an available agent. Support by email answers quick enough, but does not answer most questions.
I have to verify 6(!) Bank cards. Some are lost/closed, even cards so old that the bank deletes the list visible for me in my own bank. In Norway all bank card information is only showing the last 4 digits. But videoslots only accept if the bank show the first 6 and 4 last digits. This is not possible for the banks, without new financial rules for the banks to use.
Even if a card is replaced, with another expire date, they demand to see the both.
Any Norwegian users here with the same issues?

Great selection of Games, Malta license, very good Responsible gaming options, withdrawals are fairly quick and there's virtually no limits. Great battles. All in all everything you need for a slot lover.

Bonuses could be better. Not much you get back. As is the case with most big casinos. Welcome bonus is up to 200 max, not really great for big players.

Withdrawals on videoslots are super fast. They have loyalty rewards available every week. Safer gambling features are easy to find. Customer service is friendly and fast to respond. I'm pleasantly surprised with this casino. I withdrew over 1k with no issues.

I like to play here for the following reasons. Video slots are fascinating stories on popular topics. And in the desktops there are many varieties of roulette. I play these games depending on my mood. There is income, transactions with cue ball are instantaneous.

The site in general, customer service and everything like that is great and I would have rated higher if not for the dislike below. I would have easily given this site a 7, 8 or maybe even 9 star review

This website just keeps crashing. If you're thinking of using the website on a Monday or Thursday after 6pm CET then forget it as the site will probably crash. Considering how much money a casino makes I fail to understand how they can not have a reliable website. Shame really that the reliability of the website is taking away what would be a great score

I've been playing in this casino for a couple of years and I was very satisfied, fast account verification, fast payout, a large selection of games, free tournaments with a minimum deposit of 20 euros, but you have to reach 2500 XP, there is also a Jackpot wheel and weekend Booster, customer support is very fast in most cases.

And now the reality is that in the last two years, from the best casino with the best rtp to the one among the worst rtps, the bonus function has doubled, when you play slots you will get 50% less free games than two years ago, there are no more free tickets for tournaments, no more free games spins via emails.
I give you 6 stars only based on the past, if I had to give a rating for the last two years it would be much, much lower! Greetings

It's just fun to play here. A very large selection of games, there are all popular games. There are many freerolls - which is very cool. New games appear frequently.

Very strict validation, which is a bit annoying. Isn't it possible to be more trusting of people? :) Great site, but I think they can make the site more modern.

This casino has a lot of games and providers. The withdrawal process is fast. I have been playing in this casino for a long time already until they became unreasonable and unfair.

This casino will allow you to deposit but will not allow you to withdraw your winnings claiming that you haven't sent the source of wealth documents. When you send they will ask for more sensitive information such as details of a mortgage, who you send money to, how much you pay your credits cards. You send again details but then they ask for different information. In the end it's just frustrating you no longer intend to withdraw and file a complaint with the MGA and the relevant data protection authority. Don't play here

I recommended this casino, very very very fast withdrawal, good games, good support.
From my experience for this casino from 0 to 10 is 11 :P, Really I'm very happy with this casino.

Very slow support. I get no answers when I send questions by email. There is no telephone support. And in their chat they can not give relevant answers to questions. Tiring...

I opened an account and made a deposit on April 18th. I placed a sports bet on a live table tennis event and it ended soon after that. My pick won but the bet has not been settled to this day so I have waited over a week now with an open bet.
There are 570€ winnings pending on the bet and they can only tell me it’s a technical issue but don’t know how long will it take to fix it. It seems weird that when I open an account and the technical issues appear on the first bet I make.
I have filed a complaint to MGA but we will see what happens.

I had been hearing about Videoslots casino from a long time and was part of a lot of discussions about the site on our AG forum. I finally decided to sign up on the casino. Videoslots casino operates with MGA license. The site has a very basic design and the sign-up process takes under 30 seconds. The site offers you to choose from 10 different currencies which include GBP, EURO, USD, INR. The minimum deposit and cash out amount at the casino is €10 and €20 respectively. The casino has lots of Payment methods which are cards, e wallets, vouchers so filling your account is never going to be a problem.
The casino has more than 100 slot providers that come together to give you more than 6000 slots. These providers include BTG, Play’nGo, Pragmatic Play, Playtech, Netent, No limit City, Thunderkick, Elk gaming and many other big and small names. The casino gives you a bonus offer of a 100% up to €200 on your first deposit. The bonus needs to be wagered 35 times the bonus amount in 30 days. The bonus money release is quite different to other casinos where you get the money in your account as soon as you deposit. At videoslots casino when you claim your bonus the bonus amount is released in installments of 10% as soon you clear 10% of wager. For example, if you deposit €100 you get 100% bonus which is €100 and total wager requirements are 100x35 which is 3500. But the bonus money is kept separate and as soon as you wager 10% of wager requirement which is 350, 10% of bonus amount which is €10 is added to your real balance. You can place withdrawal at any time but your entire bonus balance will be forfeited. Apart from the welcome package the casino has prepared battle of slots for its players who wager more than 2500 in real money at the casino. The casino arranges for lots of battle tournaments which you can take part by buy ins and also lots of free roll tournaments. The prizes from these tournaments are wager free.
The casino has a VIP system where you can achieve VIP levels in regards to your wager. Every completed level gives a wheel spin where you can get free spins, battle tickets and even cash prize. All these prizes are wager free.
The casino has a brilliant support staff which is at your service 24x7. The verification process takes under 12 hours. Withdrawals are processed every 5 minutes and I received my withdrawal of €325 in under the same time frame.
Videoslots is a great casino especially for people who play with raw money because even if you lose you end up getting XP points which allow you to compete in tournaments where you can win cash prizes.

I honestly have nothing bad to say about the casino but I wish the casino had a pretty bigger bonus package and I wish the casino also gave weekly reload bonuses.

Has basically every game you could want.
For the most part easy to navigate also.
The number one reason I play here and perhaps the only reason is they have instant withdrawals.

So much.

Firstly, they must have the worst tech team of any casino around. Every time there is an issue with the site which by the way is insanely often the site is taken offline for hours before it's fixed.

Secondly since I started playing here 9 months ago I have deposited nearly 11 thousand euro and made withdrawals of only 3 thousand and yet still the only bonus I have ever had has been the welcome bonus when I joined.

They have these silly battle days for depositors weekly where you can win some spins which they say is how they reward players but here's how they work: you have to sit for 4 hours registering every ten minutes and playing freerolls where you compete against 39 other people with first place getting six 10c spins... It's comparable to a billionaire making poor people dance for them and throwing pennies.
Also multiple times now these battles (which again are the only "reward") have been cancelled due to technical issues and just not rescheduled or anything put in it's place which is just crazy when people have to deposit to gain entry.

Onto the support... I mean WOW. I have played at so many online casino's and I honestly can't even compare it to any. You quite honestly would not know you were talking to videoslots support if not for the banner with the logo. They don't seem to have communication with the site. I'm having trouble even explaining it, it truly has to be seen to be believed. They will never give an answer to any question that is site related or account specific, rather they'll say "we'll pass it on and get back to you".
They kind of act as if they are not representing videoslots, I have 2 screenshot from two separate days of the support agents actually saying they disagree with the sites stance on something and would do differently if it was them. Just a completely horrible representation altogether.

While quick withdrawals may make it seem worth it, if you're looking for a new site to play at and using ask gamblers like myself please keep this review in mind

Videoslots Casino has some good strengths which are cool to see. I hope that there are some high withdrawal limits that we can talk about more which is cool to see. You also have some good live chats that we can talk about more because this is really cool to feel.
On the mobile platform, you can have fun with this because this casino is really good with that kind of mobile.
Live Casino is cool because there are some games that we can have fun with since there are some games that are even more fun on this platform.

On the negative side, you have limited withdrawal methods that we can see.
Hopefully, the payments team can improve on these because there are some people who have struggled with this.
I think that the verification process is longer too which should not be talked about more.
Some players have posted reviews as well that deal with this and they also find it a hassle. Hopefully, it can work for the better because people love to have to play quick games.

However, it is promising that the people behind the Videoslots Casino is ready to fix the issues they see.

Now I'm actively playing slots, testing different ones.
The graphics are very attractive here, it doesn't hang.
I'm happy with everything.
I haven't tried everything yet, but I'm already putting a high rating on it.

Videoslots you’re an awesome site with fantastic 24/7 customer service agents on the live chat/support team. Fast withdrawals when it goes smoothly!
Loads of slots to choose from and it’s my favourite site to play on and have been a long time member.

However, payments team not so good. I have been waiting for my withdrawal to be located for a week with no response from them after it was sent to my old debit card. Please resolve this urgently as the winnings are desperately needed for Christmas presents for my children!

Please Videoslots, we need a happy Christmas!

Lot of slots many provider, chat 24 hours, battle slots. Sometimes slots can pay good mobile site and website full version. Good quality of games.

Few days or weeks of the verification process. Multiple requests same documents. Verification pain in... Actually only casino where I have problem with verification.