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Vegasoo Casino is a brand operated under the Genesis Affiliate program, a program that has been blacklisted due to the usage of unethical business practices in its relationship with affiliates, including but not limited to lack of communication and cooperation, delayed or declined payments and unprofessional behavior.
- Home to industry-leading names
- Multiple payment options
- Live chat is available 24/7
- Mobile friendly games
- Several country restrictions
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Vegasoo Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
Vegasoo Casino is an online casino where players can explore a vast selection of games like video slots, tables, and live dealer rooms. Players can enjoy these games from multiple software platforms which include big industry names like NetEnt, Microgaming, Pragmatic Play, Yggdrasil Gaming, Big Time Gaming, and Wazdan. The site can be reached across most web and mobile platforms and is available in several languages. Vegasoo is also fully licensed and regulated by the Government of Curacao.
Restricted Countries and Territories
Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include the United States of America and its territories, France and its territories, Spain, Germany, Denmark, Hungary, Czech Republic, Iran, Israel, Portugal, Romania, Turkey, Ukraine, and Belgium. The full list can also be found in the casinos’ terms and conditions.
Mobile Gaming
Players can find Vegasoo Casino on their mobile devices like smartphones and tablets and all they need is a compatible mobile browser. Once they have logged into their account they can use the icon in the top left-hand corner, represented by three lines to access the casinos’ menu and deposit and withdraw just like the web version. Players can enjoy a massive selection of games and can easily switch between devices with one single account.
Security and Fairness
When it comes to security there are no issues as the casino uses encryption methods and firewalls to protect any kind of personal information and financial transactions. They also monitor their games for fairness with the use of a random number generator.
- E-Wallets 0-1 hours
- Bank Transfers 3-7 days
- Card Payments 1-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
Players can open the casino lobby to find a huge variety of video slots to choose from which vary in theme, feature, paylines, and volatility. Players can easily select their favourite providers so they can narrow down the search or if they have a game in mind they can find it using the search bar instead. Some of the titles available here include the Reactoonz 2 Slot, Moon Princess Slot, Gemix Slot, and Book of Dead Slot.
There are lots of tables too so players will have plenty of variety. Tables include variants of Blackjack, Roulette, and Poker which allows players to bet against the dealer and put their skills to the test. Some tables are also themed for entertainment value.
Video poker games can also be found here as well as some scratch card games for anyone wanting to try something different.
Live Casino
In the live casino, there are more games, only these are hosted by human croupiers and are played in a live studio. This creates a safe online environment to play games that replicate a land-based casino. There are tables like Live Blackjack, Live Lightning Roulette, and Live Deal or No Deal.
- 00356 27780287
Support
Anyone who needs help and assistance can chat to the casinos’ customer service team who are available through their live chat facility. This is open around the clock 24 hours a day, 7 days a week. However, players can also email the casino at any time.
Complaints
Read the complaints other players have left for Vegasoo Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Hi DELIRIOUSDORIS, We are sorry to hear that you have experienced issues with our Casino. We understand that the verification process can be frustrating for our customers, but we are obliged to carry out necessary verification checks on our players at any stage. This is also stated in the terms and conditions, which you are asked to accept upon registration. We do our best to try and get the document verified for our customers as soon as possible, however certain occasion there might be a slight delay, especially if documents need to be re-sent or if additional documents are requested. Should you have any questions, please do not hesitate to contact us, we would be more than happy to assist. Regards, Vegasoo Casino Team
I like these series with this casino and their sister sites( genesis and more) I feel like I have a fair chance of winning. They take about 48 hours to review my documents and I have my money. In the last weeks I've won life changing money so ill rate this 10/10
Hi CASINOKING, Thank you so much for taking the time to review us. We are glad to see that your experience with us has been a great one. Please feel free to contact us should you require any assistance; we will be more than happy to help! In the meantime, we wish you the best of luck for your future within our casino, and we hope to see you playing with us again! Regards, Vegasoo Casino Team
Vegassoo was recently added by Genesis Global limited with a great offer of 100% and 50 free spins on Twin Spin I believe. They have a decent amount of games, with little restrictions, mostly Red Tiger games. Their welcome offer of minimum deposits coupled with good wagering is enough to keep them afloat.
I remember a while back there was an issue with this group relating to their UK license etc. I simply love the website design- Black and Gold is a good combination and it's very straight and clear on the home page, unlike some others with a very busy front page.
I signed up here and registered, and immediately knew I wanted to claim my first deposit bonus, and that is mainly because I can do directly bank transfer EFT deposits. So after I signed up I decided to deposit 5 minutes later and claimed my welcome offer.
The minimum deposit for their bonuses is 150 zar minimum or should I rather say $10/euros. E-wallets are excluded from claiming the welcome offer, and that includes a cool 100% plus 50 free spins on Twin Spin was it multiple games, cannot remember was during Covid and you can imagine keeping up with life, in general, was big, so cannot remember much from then.
Bonuses were added instantly and the free spins were also in the game. The wagering of the bonus was x40 the bonus amount, however, a max cashout of 30 000 zar is applied as the max cashout, so are the spins capped at 100 euro per batch of spins.
Live chat can take a while to answer your questions, but they do address them, I remember last time it took up to 3 minutes for an agent to be available.
I had a blast with my deposit but busted as usual. Not sure how quickly they pay, but I mean 48 hours does not sound very long, as long as It comes.
So if e-wallets can claim welcome pack, withdrawals in less than 24 hours and max cashout removed on bonuses, I'll constantly deposit here.
Hi FIEKIE247, Thank you for taking the time to review us. We are happy to see that you have had a nice experience with us 😊! Our team is always striving to provide the best gaming experience to our customers, and are always trying our best to assist our players in a professional and polite way. Please do not hesitate to contact us should you require any assistance; we will be more than happy to help. We wish you the best of luck with your future with our casino, and we hope to see you playing with us again. Regards, Vegasoo Casino Team
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This site has all the standard games and I was able to have a big win once. They pay out quick which is nice too and have help available if required. Not much else positive.
I finally had a big win. They were happy to keep taking my money without questions but as soon as I won big on Lucky Clucks they suddenly wanted to re validate my already validated account. They made it so difficult and it took weeks. I provided every single thing but they even started to ask the same questions over. By the time it was validated I'd slowly played the money and of course didn't win and haven't done so since. Be wary that once you win a decent amount it suddenly becomes a problem... but not prior whilst they are taking your money!!!!