Trada Casino

Popular games & by trusted software providers, and only accessible in my country with VPN. RTP is decent but not exceptional unlike other casinos I have tried in the past month. Trada casino needs lots of work with their design because my god it is so offputting and not advisable for senior players if you prefer simplicity.

Terrible website layout and the withdrawal process and period is even worse, will hold your request longer than they promised despite spamming their live agents for followups, you need to also give them pics of your licence id to ensure security upon inquiry, so be ready for that when you are asking about details like your withdrawal request before your money finally gets transferred to your e-wallet. Not advisable and definitely unreliable, website also crashes despite cache clearing because of the VPN.

I Used to put a lot of money on old version of Trada. I wish I hadn't, now...

Furious at false advertising. After depositing and playing for my 'VIP' bonuses and free spins ect which I did not receive. After querying the situation I was informed that the managers had "decided to disable bonuses from my account." When I asked why I was offered no explanation. Scam

The only thing I like about this casino now is that I closed my account and won't be fooled this crowd again. There is not much to like about a casino that offers you bonuses, caps winnings and refuses your bonus if you have pending withdrawal, there is nothing to like about their live chat either, complain to them and you will find your chat session suddenly ends

Where to begin? I have been a member of this casino for 2 years but closed my account this week. In October or November I got an email from trada saying they were launching a brand new design to their site but this wasn't true, they were sold and now under new ownership and management. They use to process withdrawals within hours and money in your account same day, this no longer happens and they have a 48 hour process period and hope you reverse your withdrawal so they dont have to pay out. The old trada had daily bonuses to avail of, new site no daily bonus. The old trada had no limit on what you could win from bonus funds, now if they offer you a bonus winnings are capped at £100 so if you win big and meet the wagering requirements if you have a balance above £1000 , 900 is wiped out and you get 100, players should beware of any casino that caps your winnings. Please also note when playing with bonus funds you should read their bonus policy as to the limit you can spend per spin as they have it very low. They are also very sneaky, nowhere in their bonus policy does it tell you that if you have a pending withdrawal you are not entitled to any bonus , here is what they do, the old trada had daily bonuses, the new one seems to offer you bonuses by email when you have a pending withdrawal, I made the mistake of depositing £10 to get 25 free spins whilst I had a pending withdrawal, the spins not credited so I contacted live chat where they told me no bonus spins because I had pending withdrawal, I asked could they credit the spins after withdrawal processed no was the answer rudely I asked where is it written in bonus policy no bonus when withdrawal being processed and the agent ended the chat. I thought I was cut off chat so got a new agent and again cut off, 4 times 4 supposed different chat agents all cut me off when I complained. I'm not paranoid either, there is a review of trada on trust pilot and a guy recently said same thing that he was deliberately cut off chat when he complained, in other words they hope you give up trying to use chat . I gave them another chance and told them I would close account if they didn't credit the 25 spins and they would lose a customer of 2 years but that didn't bother them. This casino would rather lose a customer then credit you with free spins . What makes matters worse is this was my first withdrawal to make under their new ownership, so they also wanted the card details before processing withdrawal even though I had verified my card and bank details with the old owners, the new owners also wanted it which delayed the withdrawal process, I withdrew on a Wednesday, it should have been processed by Friday I made the £10 deposit on the Monday for the free spins but the withdrawal was still pending because of their issues not mine. I think askgamblers should remove trada from their site as most of the details and good reviews refer to the old crowd not the new owners. This is not a casino that is interested in you, they want your cash and not to quick to payout. They lost a good customer for 25 spins. I will also be Infirming the gambling commission and licence authorities about their recent behaviours. Be warned folks!!!

Before they completely changed the end of November they were easily a 10 star casino and I had been only playing there for about the last past year. Their support was helpful, their deposit methods were ok and I had made several withdrawals without any issues. When I joined them I made sure to do the document verification before doing anything to avoid future issues and never had any.

I dislike the change to the casino at the end of November. They have removed games that as far as i know were unique to that casino. They also removed my entire history as a player there so I have no level of loyalty. I also noticed that the cashback bonus was gone so I did the live chat and they were beyond unhelpful. Sadly I will never play there again.

It s really hard to like something comparable to the original Trada Casino. The deposit process is faster. The logo and global aspect is maybe better than before.

They decide suddenly to not honour the cashback promotion. This means I lost around 200$ wager free money that I normally use to play on Monday is I had a bad week before.

The new operator has flush all the best policies that made this casino become one of the best on the web, With their new 48 hours waiting time before to start the process your withdraw, they can now can be compare to the worst on this point.

The new platform is not better than the old one. I try to find some game but never succeed (Maybe there are available. I was just not able to find them). They now have a ridiculous document verification policies. So even if you have several thousand in withdraw in the last year and most like more deposit.

I have just been told by Sofia on the chat that the e wallet process is now 3 days...

I am not telling they become the worse casino, Ask Gambler should make review their Ask Gamblers Certificate of Trust. I am nor sure they diverse this prestigious honour.

Been using trada a long time and classed it as 1 of the best, Now is a different story, no trustly for uk players and 3 days up to now waiting for Just £80 withdraw and still waiting. Lost another long time user!

If there is anything positive to write I would write it here but I have nothing positive to say about this casino. Nothing but terrible customer service and questionable behavior.

Made a 70$ CAD via e-transfer and it took 24 hours before it was shows as declined. Now they opened a case that can take up to 3 business days? Why? My etransfer was declined, money out of my account and now I have to send in documents to get my money back? Unacceptable
Stay away from this casino.....nothing but trouble

Perhaps I like some of the games but I have to honestly stop there as I cannot name anything else if there's nothing else that I like!

Lots of things but mainly the rude chat/support He was insensitive and told me I had not made enough deposits to earn a single loyalty point. I asked all up how many deposits I had made and when he said 7 I was outraged. I have no time for unclassy sites like this, if chat/support is weak then I don't believe that casino can ever really be among the best!

The best onlinecasino ever,had such a great time playing there.
Great games selection.
Best and personal customer service of any by a mile.
When I got the email from them that they are moving over to Aspire thought it was a joke but no.
Why destroy something that good.
Nevertheless said my goodbyes and closed the account.

Aspire Global,what can you say.
My own opinion is that they are on the border on being rogue.
Nothing good about that platform.
Askgamblers need to check the status of this new trada and maybe not so strongly recommend them because it's not the same casino anymore.

Used to be my favourite, now I won't touch it! Got rid of all my favourite games. Can't search by provider anymore, very common layout now, also alot slower. No longer have quickspin or Tom horn and don't accept boku! Also now added a stupidly high wagering to there free spins!