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Page 11 – Player Reviews for Trada Casino

Trada Casino

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Player Rating 297 reviews
7.4/10
297 reviews
Complaint Response 19 complaints
2 days avg. 19 complaints

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Player Rating
7.5/10 ● 297 reviews

Top Reviews From Our Players

I heard about Trada Casino here at AskGamblers site. This was about few months ago, but I didn't registered at their casino because they offered games only from Microgaming and PariPlay software. A few weeks ago I saw on their website that they added NetEnt games and after this move which they done, I was more interested to open account.

After I created account I tried to deposit, but I had some problems with my Skrill account. Later I found some free no deposit bonus code for free spins at their casino, but when I tried to use it, the code doesn't worked. I contacted live chat support about that, the support agent was with me in a few seconds and he explained to me all about this, why the code doesn't work etc.

Later support agent remind me about welcome bonus which I could claim. I decided to deposit next day here. I made deposit of 25€ and received the same amount of bonus + 50 free spins on Immortal Romance. I played with this money for a few hours but later at the end I lost it.

I think this casino is great, they have nice support agents who can help you. I am happy because they added NetEnt games into their casino. Sure I played some games from Microgaming too. I like casinos which offer both of these software's. I had no withdrawal here unfortunately, but I believe they are fast with this. They also have new logo design, I like it too.

I think I'll deposit here again. The second deposit bonus is also great, 75% match deposit. I trust this place, here at AskGamblers they have certificate of trust. I don't have any bad words to say, I will play here again and I hope I'll managed to cash out some winnings.
I'll rate them high, I think they deserve it.

Joined yesterday and played through the night on slots. Had a great time. Won £1000. No trouble withdrawing. Sent in documents and was processed super fast.
Live help friendly and helpful. Will definitely be a regular at this casino having been a customer at many others.
I love Microgaming so delighted with those choices. Ten out of ten I give it :-)

I came across Trada on here and I was tempted by there games and bonuses so I gave it a try and I have to say it's amazing! I got a great bonus and had amazing wins which I have never had before. Plus there support staff are amazingly helpful and friendly and answered all my questions well. I would most definitely recommend them to everybody I know.

We'll done Trada :)

Hi ljbs89, What a great review! Thank you so much for taking the time to write it and letting us know what you thought. Feedback is the only way we can improve and we value it more than you know :) Kind Regards, Rachel @ TradaCasino.

user avatar

I was pleased to see this casino with a “Trusted” badge here at AskGamblers as it was one of the first casinos I played at on-line and I feel they don’t get nearly enough praise and publicity for a top quality website and customer service. It’s all changed a hell of a lot since back in those days when I first began playing there now, in fact it's almost unrecognizable from when it first launched now. Personally I was a little sad to see the old table games go, especially the blackjack which was really quite unique and I found it to be very fair and I had a lot of luck playing it, but its all been replaced with Microgaming / Quickfire stuff now – perhaps slightly higher quality and more polished, but its just the same as everybody else has got too.

They do have some stuff that is unique still though by way of the “Pariplay” games, which I’ve not really seen anywhere else that I can think of. Many of these are currently in the “fixed odds slots” section, which is a little confusing to me, as I pretty much thought all on-line slot games were fixed odds games… Here in the UK we have machines called “FOBTS” (Fixed Odds Betting Terminals” in shops on the high street in every city and town, and these basically allow you to play roulette, blackjack and slot machine games like you would find in a casino only with lower maximum payouts, and to me these games don’t seem any different to the on-line versions – maybe I’m missing something though? I do recommend giving some of the Pariplay games a try regardless anyway, “Poker Spins” is quite good fun and has a 10,000x stake jackpot on the paytable too!

The only negatives I will mention regarding Trada are the unacceptable in my opinion withdrawal pending period of 48 hours – this is a long time especially for those of us who get tempted by the reverse withdrawal option, and secondly the unusual lack of 24 hour support, as live chat is available only between the hours of 9AM to 11PM – very strange these days, particularly for a casino licensed in one of the best jurisdictions (in this case, Isle of Man). These issues aside though, a top casino and well worth a try, especially if you like to take a chance at a match bonus as there is a 100% on offer with reasonable terms.

Hi RaverBabe! Thank you for your detailed reviews of TradaCasino, it's really important for us to hear player feedback as this helps us to improve our products :) In relation to the 48 hour pending period, this is not the case. We have never enforced a pending period, in fact we pride ourselves on super-fast payouts, so if you experienced any delays please do contact me directly at support(at)tradacasino.com and we can have a chat. Kind regards and thanks again for the review, Nikki @ TradaCasino.

user avatar

This was an exceptionally good experience.
I have been gambling for many years and tried out many casinos. There are a few casinos that have really made an impression and Trada casino is now one of those.

When I signed up, I didn't see where I could write the free bonus code, possibly I missed it, but chat support credited my account with the free spins within seconds.
The first contact with support is essential. Trada casino support made me feel welcome even though I had never deposited a penny and that is one of the trademarks of a good casino. They did not at the first contact try to promote certain bonuses in order to make you deposit, which is also a trademark of a good casino.
Responsiveness is another key quality that was also apparent from the first contact.
(thanks rep Liam!)

Many casinos don't fully appreciate and realise the importance and important role of the casino support representatives. Those casinos may have other qualities but if they fail in the personal contact the player will probably move on, or not be the loyal players that casinos wish for.
Not being familiar at all with this casino I checked the site for more information and I could easily find every piece of information that I wanted, all clear and transparent.
It is more than obvious that this casino stand on a solid ground of values where player safety, fairness and integrity is at the forefront.

Licensed Isle of Man, Certified by iTechLab and eCogra, extensive information about responsible gaming and gambling problems, acreditations and certifications from the most prominent and trustworthy casino advocates and affiliates. I don't see what more you can wish for.
Even though my experience with Trada casino is still somewhat limited, they have laid a solid foundation of trust and high expectations and I will gladly return.

(My review may differ from others in writing style, since I'm a very experienced player and a communication/pr professional. However, even if it partly may appear like an official review, it reflects nothing but my personal experiences and opinions. It's simply the way I write)

Hi Slotster! This is by far the most in-depth review we have ever received. Thank you so much for your words, we all had to high-five in the office when we read it! I am truly delighted that you enjoyed your experience with us. You have managed to sum up our entire ethos in one review which is 'Fun, Fast & Fair', we believe in treating players fairly while providing a trustworthy, responsive and enjoyable place to play and it is fantastic to read that our customers can see that. We look forward to welcoming you back very soon, and please make sure to drop into live chat and say hello while you're there :) Kind Regards, Nikki @ TradaCasino.

user avatar

Today I'm going to review Trada Casino. Read about them in a Microgaming forum, and despite not being a big fan of Microgaming, decided to try them out due to good feedback by other users.

OK slot selection, no Netent. Primarily Microgaming.
They have welcome bonuses up to third deposit, but I cancelled them, so can't really say anything about them... They have other promotions, but nothing too shocking.
Won 200€ in the Dark Knight, they didn't even ask me to verify my account and I had my money in less than two hours.

Overall, it's a good casino with some minor things to improve, such as design. The service is wonderful, and that's the best thing they've got going for them. The fact that the game selection isn't that wide is compensated by the great service.

I don't enjoy the design, it feels like an early 00s casino. Promotions aren't that great either (just your typical welcome bonus and a few others, nothing surprising). Pretty narrow game selection.

Hi SlotKing! We really appreciate your feedback. You will be glad to hear that very soon we are going live with an upgraded design to give the site a more modern look and feel (we agree with the early 00s comment!) In addition, we will be launching NetEnt games in the coming days which we are really excited about so I hope that helps to improve your experience. Regarding promotions, I will take your comment on board and widen the net in terms of what we offer. If you have any preferred types of promotions don't be afraid to post them here and we will review in our next promotions meeting. Thanks again, Nikki @ TradaCasino.

user avatar

Excellent Casino, I signup a few months ago and made 25€ deposits here and there over 5 months I made 9 or 10 deposits, yesterday I won some euros and get 150€ withdrawal in less than a hour, later I deposit more 25€ and start to hit some good prices... but the cherry on the cake was the Major Jackpot win on Mega Moolah!!! I won 10,000€+ and ask to withdraw my full balance (almost 11K). Today morning I have a congratulations e-mail and all money paid!!!

Congratulations again Pedro! We hope you're still enjoying your winnings, looking forward to seeing you at TradaCasino again very soon :) Nikki @ TradaCasino.

user avatar

Came across this casino through AskGamblers. Excellent software and helpful staff available live for most of the day in UK. Has a nice win, £1000 from £300 deposit and sensibly (this is a rare thing) decided to withdraw. Immediately got the dreaded documents email which I responded to immediately and then sat back to wait (expected the worse). Withing 5 minutes docs were accepted, 10 minutes later my payment was processed. This is of course the most important part of any casino review, ie when will I get my winnings. After a few poor experiences, this casino is a breath of fresh air, fast payments alone make this a standout casino for me.

Although they use the excellent Microgamming software, there are many games, particular in the video poker genre that they could add and perhaps a few more slots-but this is a minor quibble.

Hi Steve! What lovely comments, thank you so much for your kind words. You will be glad to hear that we are launching NetEnt games very soon so keep an eye on your emails! Looking forward to seeing you at TradaCasino again very soon, Nikki x

user avatar

Trada casino is a very friendly casino that I play from time to time. It has Microgaming and PariPlay slots so I can play my some of my favorites games like Thunderstruck 2 and Alaskan fishing.

My first experience with Trada casino is very good. I registered an account through an offer I had found for ten free spins in Jurassic Park slot. I used the free spins and won 6 euro and then I played Avalon 2. There I was really lucky since I had a big win in my first spin which gave me 90 euro. My hot streak continued in Alaskan Fishing and I managed to boost my balance to 150 having many bonuses rounds and free spins.

Then I moved to Thunderstruck 2 which is still my favorite game from Microgaming and reached my balance over 200. I tried to find how much wager I had to make and I asked the friendly support they have, but unfortunately they told me that I had to deposit at least 10 in order to begin the wagering of the win that I had from the free spins and that I could only withdraw $100.

So I made the minimum deposit and continued my wagering with Thunderstruck 2. When I finished the wagering requirements I had still a big balance which reached almost 300 euro. Since I could not withdraw the whole amount I continued with the same game in order to unlock all the bonus features, which after many hours of spinning the reels I did. Then I started playing Immortal Romance in order to do the same thing but I got tired and decided to withdraw.

I did not had any problem with the withdraw and I got my winnings in my Neteller account. Since then I have made many deposits and some withdraws from Trada casino and I did not had any issues with my transactions so it is a casino I trust. They could make faster withdraws though because sometimes I have to wait two days to receive my winnings through Neteller which is really slow.

Hi Stars_Cream! I am so sorry for my late reply, I was just scrolling through our reviews and saw that I didn't respond, how rude of me! I'm glad you had a good experience at TradaCasino, and thank you for taking the time to write this review. Pop in and say hello on live chat if you haven't visited recently :) Thanks, Rachel @ TradaCasino.

user avatar

Well, its an online casino that I know I will never have to deal with getting my money or any technical issue. The support is super friendly. The withdrawals via e wallets are done in the same day. So I really don't know why they are ranked with only 7.5. I think they can hit the 8 rank number if the put any other famous software provider. They offer now Microgaming slots. Which is decent and very famous. All new games included. Very satisfied. Oh and if players want free spins or very good bonuses. This is the spot. ;)

I would like one more famous software provider. I know they will. Maybe its too soon for now. This casino someday will reach the top 10.

Hi Kayenne! I am not sure if you have dropped by TradaCasino lately but I'm happy to report that we recently added NetEnt games to our portfolio :) Thanks so much for taking the time to write this review, we appreciate all our feedback and as always, if there are more improvements we can make please feel free to contact me here or on live chat, Thanks, Rachel @ TradaCasino.

user avatar

Nothing, just adding the fact that they say they offer 24 hour live support.

Trada Casino does not offer 24 hours live support, yet they state that they do.
Trada Casino is available in both English and German, offers 24/7 live support, this is from the casinos add on here. It's a lie, I couldn't get any live support about not getting my welcome bonus, I had to leave a message.

Hi Lessleey, I am really sorry that you had a bad experience with Trada Casino. You are absolutely right, we only operate Live Chat from 9AM - 11PM (UK) 7 days a week, not 24/7. I appreciate the fact that you brought this miscommunication to our attention, and I will immediately take steps to change the 24/7 description in our profile. In addition, as you didn't receive your welcome bonus when you deposited I would be happy to offer you another chance to claim 100% up to £100 on your next deposit, just catch us on Live Chat and mention AskGamblers. In order to claim the bonus on your first deposit you must enter Trada100, so I think this is why it wasn't automatically credited to your account (as no bonus code was entered). I hope this helps and if there is anything else you need please contact me on [email protected], Kind Regards, Rachel, Trada Casino.

user avatar

Trada Casino is a very nice casino that I stumbled upon recently on AskGamblers list while I was browsing for some new Microgaming powered casinos. Besides Microgaming this casino is also powered by PariPlay. So after seeing some very nice and positive reviews and the overall rank of this casino I have decided to give it a shot. So I loaded their website which looked really good and then I immediately made an account here. After that I was checking out their bonuses which are really nice, you can get 100% welcome bonus on your first deposit and on the next deposits you can get 25% cash back with no wagering requirements.

So after making an account which was a piece of cake I head towards making a deposit via Neteller of 35$ without taking any bonuses. After that without further hesitation I head towards slots where I decided to play Big Bad Wolf which is a game that I haven't played for quite a while but I really think it is fun and amusing. I started off with a bet of 0.25$ which didn't last much since in the first 15 minutes I managed to get some nice almost 100x wins thanks to wilds and a free spin feature. So I raised my bet to 0.50$ and I continued playing hoping that my luck will stick around and it did since in the next 1 hour I managed to raise my balance to 115$. So now I thought should I raise my bet to 1.25$ or not. My decision ended up in raising the bet and hoping for some big wins but unfortunately it was quite the opposite since it ate more than half of my balance in just 10 minutes. So I was forced to lower my bet but still my luck didn't come back and in the end I lost all my balance.

Overall a very nice, safe and trustworthy casino that I enjoyed playing in. I like their support very much due to their kindness and speed although the only thing that would bother me is that they have a time period when they are available and it is from 9am-11pm. Despite this I would gladly recommend this casino ! 9/10

Hi Ahmo, Thank you so much for your in-depth review, we really appreciate our player feedback. I am happy to report that we recently added NetEnt games which we are really excited about (my favourite is Dead or Alive... still waiting for that wildline!) so I hope you will come back and visit us soon. In relation to live chat hours, I'm working on this. I don't want to expand to 24 hours until I am 100% sure we can maintain the friendly, up-beat and quality support you enjoy, it is what is most important to us so watch this space. I will update you when this is upgraded. Thanks again, Rachel @ TradaCasino.

user avatar

I joined Trada casino earlier this month, when I saw many great screenshots from fellow members from this particular casino. Trada casino was mentioned many times this month in a couple of threads and only with good things so it worked as a great PR and I really wanted to become a player there. Besides they are provided Microgaming and Parlplay softwares, and I adore Microgaming.

First I contacted their live support to ask about restrictions and bonus options. Support was really great- helpful, professional and not short on words. I was told I could play there for sure and the support offered 100% match up with 10 free spins, 50% match and told me that after my first deposit my next deposits would earn me 25% cashback with no wagering. That sounded really nice.

For my first try at their casino I decided to play with my cash only. After sign up I deposited 40€ and went to try Microgamings' new game Golden Princess. I have to say I was just amazed by this game and thins like that happen rarely. I placed 0.25€ bets and the first few spins all paid me 10x bet winnings and then I received 10 free spins. The great thing is that scatters have different sizes and on free spins they can give up to 10x bet winnings and that happened to me too. Although spins paid me only 5€, it seemed like the game was in a good mood, so I increased bets to 0.50€ per spin and played 100 spins. I was wrong, the game started to pay really badly, and I lost 30€ without any feature.

With around 20€ left I decided to try the Cool Wolf game because I've seen some really nice winning screenshots from it. I placed 0.50€ bets and started 100 spins. This game is just great, I fell in love with it! Not only the design is really cool, but a couple of times I won 10€ on a regular spin and at the end of autoplay I won 20 free spins that paid 25€. I then increased bets to 1€. Soon enough I got another free spins round of 15 spins, but they surprised me with a really low payout of 3x bet. Later I decreased bets back to minimum but it didn't change the fact I was got out of balance.

I had a really amazing time at Trada casino, trying 2 games I have never tried. The support was great, the game selection was amazing, flash worked fast and except the fact that I haven't tried their withdrawals, I think they are a wonderful casino and I recommend them!

Hi Blondie! Thank you so much for your valued feedback. We are working hard here at Trada to constantly improve the customer experience & all feedback we receive is invaluable. As always, if there is anything you need pop over to live chat and we would be happy to help. We'll make sure to make Golden Princess our game of the week very soon! Rachel, Trada Casino.

user avatar
Inactive user
9/10

Recently I came across this new for me Microgaming powered casino. It is a true refreshment to have a new Microgaming casino and there are a few reasons why I am writing this. Trada casino was established back in 2010, and I think it takes some time for any product to stand out from the competition. It’s the same case with a new Microgamimng casino which has a reputable look.

In Trada casino they made a few good business decisions in my opinion. They are licensed by UKGC, they give monthly audit of the RTP by eCogra which is the most trusted certification.
You don’t have to worry about download mode, Microgaming slots are available in instant mode which is the only mode available in this casino. For now it seems they are focused on video slots, for poker players there is no live poker but they do offer video poker.

In Trada casino there is no live casino but they have some attractive cashback bonuses. I appreciate that their bonus offers have a wager only on the bonus money and you can take a bonus for as low as 10 dollars which is the minimum deposit in this casino.The bonus wager varies from 35x bonus to 40x bonus which is also good. I got 10 free spins for Immortal Romance and I didn’t have luck to get anything from them. I wanted to make a deposit yesterday, it was almost midnight, I had some luck on the tournaments I played on and I wanted to play for some real money. I hesitated between Mobilbet and Trada Casino but live chat wasn’t available and I was disappointed. In Trada you can get cashback on every deposit you make.

They don’t have a pile of promotions like in some casinos and you wont get lost trying to find what you’re looking for, everything is very clear here. Trada casino will be my new choice because I am tired of playing in the same Microgaming casinos over and over again.

Live chat support is available from 9 am to 11 pm UK time so keep that in mind if you want to make a deposit because this is a casino worthy of your time.

Live Support available 9 a.m. to 11 p.m. UK time, no Live Casino.

Hi Awena, I just wanted to thank you for your detailed feedback on Trada Casino. I completely understand your frustration at our current hours for live chat, but rest assured we are working to increase our availability and as soon as we implement it we will contact our players and let them know we have made the change. I have also taken on board your comments regarding Live Casino and I'll investigate whether this is something we can add in the near future. Looking forward to welcoming you at Trada Casino again soon, and don't forget to say hi on live chat! Kind Regards, Rachel, Trada Casino.

user avatar

A few days ago while I was listing through the promotion offers from the online casinos I found a message that Trada Casino has credited my account with 10 free spins on Immortal Romance as a gift for Valentine. I have to say I didn’t remember having an account there so I decided to check the offer.

I followed the link logged in the casino with my usual mail and password and yes true enough I had an account here. I entered the bonus code and 10 free spins were added to my account. I didn’t have any high hopes because 10 free spins on Immortal Romance usually pay very little. I wasn’t wrong. From the 10 free spins I got only 1.25 euros. I looked around the games and didn’t have some big choice so I decided to try Avalon. I had a balance for only 6 spins on the game on a minimum 0.20 bet so you can imagine my surprise when on the fourth spin I got the 3 scatters and the bonus round. This was the best thing that could happen. After the bonus round ended my balance was 14 euros. I decided to continue to play and after about 30 spins I got another bonus round. Now my balance was a solid 38 euros. This was much better than I expected. I decided to contact live chat support and ask about the bonus terms. The operator was online instantly and he explained that I needed to make a deposit first and the wager would start only then. I was disappointed from this because I have come across bonuses like this in many new Microgaming casinos. But the good part here was that the wager was only on my free spins winnings not the total balance I had. This meant that I had a really small wager to meet. The max cashout from the bonus was 100 euros and the minimum deposit was only 10.

I decided to try and make a solid balance of over 100 euros first make a deposit and then meet the wager. I started playing Thunderstruck II but he showed no mercy and ate my balance to 0 in about an hour of play. I liked this casino and will definitely come back to make a deposit and try to make a withdrawal.

Thank you hajnrih! I'm glad you had a good experience at Trada Casino and we look forward to welcoming you back very soon! Kind Regards, Rachel, Trada Casino.

user avatar

Trada Casino,another casino with Microgaming slot games. I found this casino on some other forum as a new Microgaming Casino, giving 10 free spins, just as for Christmas time with free spins on Santa Wild Ride slot.

I sign up really quickly and what i loved about this Microgaming casino, that you don't have to download it so you can play their slots so everything is on their site, so no need to download it, although I saw they have download version also. So I finished my sign up process, verified my account, went to my account insert the bonus code what I got and I got those 10 free spins.

Whenever I play Microgaming slots, specially given as a free spins I don't remember to have more hen few euros from that free spins. When I opened the game, the free spins were waiting me and right after the second spins I triggered the free spins feature. Well from those free spins and together with the res 8 free spins I got around 13 euros, which wasn't bad at all.

So I am big, huge fan of Immortal Romance slot, although I had only 2 times nice wins from this game, I still like it a lot and play it all the time, specially the winnings from the free spins, I always give a try to this slot. So like many times I lost the money very quick and that was it, till the day after, I got another code with 10 free spins on the same slot. This time I won around 30 euros, playing again Immortal Romance and of course lost it all. So far so good in this casino, but I am planing to visit them and try my luck with my money, till then hope they will offer some bigger welcome bonus.

Good Luck!

Hi Katemak, Thank you very much for your feedback. We are currently working on a revamp of our first deposit bonus and as you are a registered customer already you will be the first to know when it launches. I hope that you come back to Trada Casino very soon. If you need anything or have any questions, feel free to catch us on live chat. Kind Regards, Rachel, Trada Casino.

user avatar

No USA

Unfortunately you are correct Aloniatta, we can't accept USA players. Thank you for the comment, Rachel @ TradaCasino.

user avatar

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Resolved 1 out of 1
Deposit Methods
+1
Licences
Curacao
TuffPuff Casino
TuffPuff Casino
7/10 • 0
Welcome Bonus 100% up to €150 + 50 Free Spins, 1st Deposit
Withdrawal Processing Time
1-5 days
Withdrawal Limit
EUR 500 per transaction
Complaints
None
Deposit Methods
+14
Licences
Curacao