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The ClubHouse Casino

7.5
CasinoRank Good
6.9
Player rating 34 reviews
Complaint response 4 days avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Access to top providers
  • Live chat is open 24/7
  • Muti-lingual customer support
  • Mobile friendly games
  • Multiple payment options
What we don’t like
  • Several country restrictions
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English, German

Established

2021

Licences

Curacao Gaming Control Board

Affiliate Program

Casino Type

Instant Play, Live Casino, Mobile, Crypto Casino

Deposit Methods

Visa, MasterCard, Maestro, Rapid Transfer, Paysafecard, Skrill, Bitcoin, Bitcoin Cash, Litecoin, Dogecoin, CoinsPaid, Tether, Neosurf, Sofort, Payz, Neteller, SticPay, Interac, UPI, Google Pay, Paytm, Flexepin, MuchBetter, MiFinity, Siru Mobile, AstroPay Card, Piastrix, iDebit

Currencies

Euros, Australian dollars, Canadian dollars, New Zealand dollars, US dollars, Indian rupees, Norwegian kroner, Russian rubles, Polish zlotys, Japanese yen, Kazakhstani tenges, Bitcoin, Bitcoin Cash, Litecoin, Dogecoin, Tether, Ethereum, Ukrainian hryvnias

Withdrawal Methods

Visa, MasterCard, Neteller, Bank Wire Transfer, Skrill, Rapid Transfer, Paysafe Card, Neosurf, MiFinity, SticPay, Bitcoin, Bitcoin Cash, Litecoin, Dogecoin, Ethereum, Tether, CoinsPaid, Interac, Payz, MuchBetter, AstroPay Card, Piastrix, iDebit

Withdrawal Times

EWallets: 0-1 hours
Bank Transfers: 5-9 days
Cheques: Not offered
Card Payments: 3-5 days
Pending Time: 0-1 hours

Withdrawal Limit

EUR/USD 7,500 per week, EUR/USD 15,000 per month

Software

BGaming, Quickfire, 4ThePlayer, Betsoft, Red Tiger Gaming, Play'n GO, Playtech, Pragmatic Play, iSoftBet, Reflex Gaming, Ezugi, NetEnt, Evolution Gaming, Just For The Win, Lightning Box, 2 By 2 Gaming, 1x2Games, Yggdrasil Gaming, Big Time Gaming

RTP

Not publicly audited

Live Chat

Contact

Support Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

The ClubHouse Casino is an online casino where players can access a library of top casino games that cater to every kind of gamer. This casino offers these games from some of the biggest names in the industry which include Play’n GO, Pragmatic Play, NetEnt, Quickfire, Playtech, and iSoftBet. The site is supported across most devices and it is fully licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include Spain, Belgium, Netherlands, Israel, Gibraltar, Jersey, and Greece. This list could also include more restrictions so please see ‘more casino details’ for the full list of restricted countries and territories.

Virtual Games

Thanks to many top gaming companies players will have lots of different video slots to choose from and the gaming lobby is user-friendly. The search engine can find games by their name or provider and each game has already been labelled by its provider. Games range in theme, feature, and paylines to suit all kinds of players. Some of the casinos’ recommended games include the Book of Dead Slot, Buffalo Blitz Slot, The Dog House Megaways Slot, Sweet Bonanza Slot, and Wolf Gold Slot

Players who enjoy table games too will have lots more to choose from! There are Blackjack variants, Roulette variants, Poker variants, and more! Each provider has its own set of rules for their tables so there is plenty of variety and entertainment. Players can try their luck against the dealer and put their strategies to the test. 

There are some video poker games too which means players have all the games they ever need here! There are games like Aces and Faces and Jacks or Better. Players can easily switch between these games for a seamless experience. 

Live Casino

Players will also be impressed with their live casino as it is home to a large number of games that are hosted by real-life croupiers. This means players will have the opportunity to interact with them and can also be joined by other real players. Most of these games will be open around the clock and table limits can start very low but can get very high so players can choose ones that suit their budgets best. 

Mobile Gaming

Players who like to take their favourite games on the go can with The ClubHouse mobile casino. This is compatible with most mobile devices that run a compatible mobile browser. This means players do not need an app either! Players can easily pick up where they left off and the games available are just like the web version. 

Support

Anyone who needs help and assistance can contact the casino's customer support team. Their live chat facility is the fastest way to get help and multilingual support agents are available. This facility is open 24 hours a day, 7 days a week but players can also email the casino if they need further assistance.

Security and Fairness

Any data that is sent to and from the casino will always be encrypted. This is thanks to encryption methods and firewalls. It means that sensitive information will always be transferred and stored securely. They also use a random number generator to determine their game results so that players always get fair play. 

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Player Reviews

6.9
34 reviews
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Player rating
Kiwi5
9 months ago
9

The casino in general is pretty good and it has a very nice range of games but the best thing about this place is the personal account manager. Mine is called Freddie and he is very responsive and friendly.

Maybe there could be more bonuses, but I would say that about any casino.
I would like to also have a lower minimum deposit for when payday hasn't yet arrived!

Kosto
11 months ago
1

Please do not play in this casino. I'm platinum VIP member on their site so i have a lot of experience. They took 60k from me in one month. My vip manager told me that my average rtp was 75% during this month! I played every day and there was not one chance to win something back. The weekly bonuses are also really bad and there are much better options to play who don't scam you. If you don't want to loose everything, stay away from the clubhouse. They also canceled my withdrawals with no reason so i played more and lost everything. I'm pretty sure the good reviews are bought!

Akmark
1 year ago
1

I made a few deposits and was overcharged. I brought up the issue and my concerns were ignored and dismissed without any kind of acknowledgment of it happening. Claiming it was a third party problem when clearly on the statements it wasn’t. Bad form for someone you trust with your personal details.

Cwill
2 years ago
1

Here we go. I deposited 50€ on the site with a 100% bonus. So I played slots for 100€. My bet size was in the 1€ mark when I hit the score of a lifetime 2500x on hacksaw gaming. I couldn't believe it, once in the main menu and seeing 2 bonuses on my screen I unknowingly pressed cancel bonus and my bankroll instantly disappeared I quickly tried to undo this but to no avail. The money had disappeared. 2500€ just vanished from my account! I contacted them through the only available means which is live chat, the woman there stated because I cancelled the bonus and didn't wager the remaining amount I had to which was 1800€ because of the bonus my winnings were void. I stated I couldn't wager the money because you stole it. Bearing in mind if I had wagered all that and no won a penny I would have still had 700€. Not one place on their site says if you cancel a bonus every winning you have will go into their pocket. Its a disgrace that a customer has a hit like that and they steal it from them. Talking to them came to no avail. This thread is just the start, I'm in contact with gaming commissions, irelands authorities, social media, MPs, everyone to get this message across that this company is to be avoided.

luckydk
2 years ago
8

I have played at The Clubhouse Casino a couple of times, and so far I can say that it has been a pleasure and I absolutely think that it is a great casino.
They have a huge selection of all my favorite game providers and at the same time, they very often offer some really good bonus offers. I can in every way, definitely recommend The Clubhouse Casino to all players.

05102006
2 years ago
7

Registered for a long time in this casino, a nice first deposit bonus. There are many deposit methods, it is possible to use Skrill and cryptocurrency for deposits. Reliable game provider. Often send promotions with good bonuses.

Of the minuses of this casino, I will note a slightly gloomy, black and not original design of the site. I still don't like a small number of game providers, such as EGT, ELK, amatic, thunderkick, avatarUX, gamomat and others.

Message
thndrz
2 years ago
10

Fast payouts. No problems with verification. Live chat, fast reply and always friendly. Many different games and providers.

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snopsim
2 years ago
10

Clubhouse Casino has a lot of different games and providers. I like the welcome bonus and the difference in deposit methods. The support is also always friendly, helpful and good available. Overall a very good casino to play.

I can’t find anything that I dislike about the clubhouse casino because there are many good points to play here. Maybe some more bonus offered would make me happy but overall I am satisfied.

Message
Jenjen81
2 years ago
9

Very good casino. Many options for games. Live support very nice and helps you the best then can. Bonuses are great and the deposit/withdrawal is quick.

Verification is a bit slow but the casino is one of the best ones out there can go wrong with joining this casino. One of favorite casinos I play on a regular

Flo381
2 years ago
9

A lot of providers, games, fast registration, and deposit. Super live chat. They help you with any problem. I like the Casino.
The casino is operating with a Curacao Gaming License. The site loads instantly and you can sign-up in under 30 seconds. After the signing up process is completed you just need to verify your email and fill in your profile which barely takes time and you are brought forward this wonderful casino experience that is all yours.

Not vpn friendly. No paysafe card deposit avalible. The verification process was a bit slow but for there in the end and I think more bonuses should be available without deposits as a reward for loyal customers.

Toze783
2 years ago
10

What I like most about this casino are several reasons, huge bonuses, fast withdrawals and many game providers, it's a good casino to have a good time entertaining.

Regarding the negative aspects, I don't have great reasons, the only problem is the games from the netent provider don't work in my country, otherwise everything works wonderfully. With many bonuses.

Message
ragner69
2 years ago
9

Very good casino where you can play, verify account and withdrawal within 2 hours, deposited and with bonus played and won something, everything worked out great. Support is helpful and responds very quickly.
I can only recommend this casino

Too few payment methods for my country, no paysafcard und Bitcoin could not pay in either because it shows me errors every time, so I could only pay in and out with a jeton. Other than that I can’t find anything negative about this casino. and I can unreservedly recommend it.

Shruum
2 years ago
9

The game selection is enormous! Many providers and, above all, many exclusive slots that are not (anymore) available in other casinos.
Support can be reached quickly and answers all questions competently.
Lots of bonus codes and a loyalty program
Deposit with crypto

I haven't been able to find anything negative yet, hopefully it will continue to work as well, then there will be full stars.
My browser said goodbye a few times. But the problem could also be with me.
Otherwise great!

SHANE226
2 years ago
10

Best casino out there.
Fast withdrawals literally the next day. Customer service is brilliant and really helpful.
Best games you can play and really fast speeds too. Couldn't recommend it highly enough.

No complaints as I said Best casino out there.

Message
gerry1561
2 years ago
8

I have found that they are much more personal than some online casinos. I had a problem with my bonuses but was sorted out very quickly even got cash put into my account from the VIP manager. great site with great service

When playing the slots the amount of the win appears in your account balance even before the spins have stopped, so i put a piece of paper over mt account balance so i can enjoy the game

Hechti87
2 years ago
8

Lots of gaming options, quick deposit and withdrawals and customer service is one of the best and quickest all answers were promptly dealt with.
Overall happy with the site.

I am a huge fan of Dama NV casinos and I really want to try this casino but the design of the site is incomplete. The site does not have a provider filter. You cannot change currency as there is no wallet option. You cannot claim bonuses or no deposit bonuses because the casino forgot to add promo code bar/ tab. I hope casino representative reads this and fixes the issues.

The ClubHouse Casino
2 years ago

Hello HECHTI87,

Thank you for your review. With regards to the comment about the design of our site being incomplete, please let me answer here and dismiss all of your suggestions.

1. We do have a provider filter, which is clearly located above the casino game tiles on each page.

2. There is a wallet option which is also clearly located as the first option in the My Account section.

3. There is also a Bonus Code entry point on the deposit section for every single deposit method.

Kind Regards,

The Clubhouse Casino Team

064edogg
2 years ago
7

The verification process was a bit slow but for there in the end and I think more bonuses should be available without deposits as a reward for loyal customers. Lots of gaming options, quick deposit and withdrawals, and customer service is one of the best and quickest all answers were promptly dealt with.
Overall happy with the site.

cazzcarroll
2 years ago
8

Lots of gaming options, quick deposit and withdrawals and customer service is one of the best and quickest all answers were promptly dealt with.
Overall happy with the site.

The verification process was a bit slow but for there in the end and I think more bonuses should be available without deposits as a reward for loyal customers.

Message
Rokota77
2 years ago
2

I was playing Clubhouse casino for 2 years and I was happy with it and choice of games and withdrawal speed and I never had any complaint until recently.

After 2 years of playing I just got mail that I don’t have right for bonuses anymore. And they have loyalty program and I passed from bronze to silver status and I got mail from them that I’m entitled to 100 e as reward for going to silver status. But when I log in there was no any reward and when asked why, they just voiced that I don’t have right for bonuses or loyalty program rewards and that is final decision. I asked multiple time for explanation but I received nothing.
I am very very disappointed by this and after 2 years I’m leaving clubhouse casino and I would recommend everyone else the same.
After 2 years my loyalty was rewarded by nothing and I feel scammed.

tiyas
2 years ago
1

Nothing!!! Never get finish to verify, because they support and management have so many reason to not pay wining player, read more 👇

Don't ever play here!!! Don't ever do deposit here, they will not pay player win. They avoid paying my win, with so many required document to verify account, although document have approved they will canceled my cashout and required again other selfie to verify. The total selfie I have submit more than 3 selfie and they still required again other selfie. They make reason to not pay. Crazy support, crazy casino. Till now they still required selfie again although my upload selfie have approved. They still canceled my cashout and email again to upload other selfie. This crazy "selfie" casino. This is just reason of them to not pay my cashout. Scam casino!!!

The ClubHouse Casino
2 years ago

Dear Tiyas,

The reason you were asked for multiple documents and selfies was because you were suspected of fraudulent behaviour. On examination of the selfies you provided it was clear that you had provided forged documents. This is why your original deposit was returned to you and winnings were confiscated.

Kind Regards,

The Clubhouse Casino Team

Mr.McCormick
3 years ago
10

I tried this site out because it had a decent welcome offer, was part of the Dama group which I've enjoyed before and I liked the logo. It has been a good experience overall.
I mostly play the live dealer games from Evolution which they offer but I have played quite a lot of slots with the Clubhouse too because of the kind of bonuses they give (I guess some bonuses for table games would be good too). They base themselves on a private members club which I thought was a gimmick at first but the messaging I've received has been really nice and they seem to take a very customer centric approach to things, including the KYC process. It's an annoying fact of playing online these days that you have to provide a lot of information if you want to be sure of a withdrawal. Because I've had trouble before I like to make sure I am verified early on and I found the process really smooth and it has meant that any withdrawals I have made since have been really quick.

goat_grinder
3 years ago
2

I am a huge fan of Dama NV casinos and I really want to try this casino but the design of the site is incomplete. The site does not have a provider filter. You cannot change currency as there is no wallet option. You cannot claim bonuses or no deposit bonuses because the casino forgot to add promo code bar/ tab. I hope casino representative reads this and fixes the issues.

The ClubHouse Casino
3 years ago

Hello Goat_Grinder,

We actually have all of the features you mention. Please take a closer look.

Kind Regards,

The Clubhouse Casino Team

Casinolover717
3 years ago
1

There are many reviews with a lifetime amount of 1 review only which shows how good this online operator is. These 10 stars reviews show how trustworthy this operator is.

Responsible Gaming tools do not work. It is impossible to set up [save] a deposit limit - video has been recorded.
Each deposit has to be wagered 3 times, so even if you are missing 0.20 EUR they will cancel the withdrawal.
They do not payout via credit card, setup like amateurs.

Message
Casino4lifex
3 years ago
10

They claim to provide a personal VIP manager for all players and I can't dispute that as I received a personal email after only a few hours of playing with low stakes. The service I have had so far (only 2 weeks) has been the best I can remember at any casino.

There are no dislikes for me up until this point. As mentioned, only 2 weeks in, so there is still time for the casino to annoy me but nothing to note yet.

LadetteLady
3 years ago
10

I have found that they are much more personal than some Curacao and Dama casinos. I deposited a couple of hundred euros and got an email from the VIP manager and then when I had a problem withdrawing I just emailed them and they helped sort it for me so quickly with an explanation I needed to upload my ID. Withdrawal was in my account fast as well.

I needed to upload my ID but I suppose this is fairly standard now with the checks I am seeing at every casino. Had this at most in the last few months.

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