Sugar Casino Complaints - Withdrawal & Other Problems

Sugar Casino - Closed account and frozen winnings, no updates after weeks of waiting

Hello. Dear askgambler team I really need your help. I have tried to solve this on my own but this ain't going nowhere. I made an personal account ...

Sugar Casino - Unable to request Skrill withdrawal

I would like to start of that my first experience at sugar casino whas really positve . I have made a deposit had a nice win of 1500 and withdrawl the ...

Sugar Casino - Cash Balance disappeared

Okay, I have waited 3 weeks before filing my complaint. I thought 3 weeks should be enough for the "technical" department to solve the issue. In a ...

Sugar Casino - Refund was agreed on but payout is still pending

Hi,had accounts on both sugar casino and locowin.Before April 20st, I`ve set Daily Deposit limits on both sugar casino and Locowin with 10 Eur. ...

Sugar Casino - Winnings refused to be paid

Hi Can you help out please? We deposited funds with sugar casino, met all wagering requirements, won $370 USD and put forward our request to make a ...

Sugar Casino - Permanent closure request ignored due to technical issues at casino

Dear SugarCasino & AskGamblers,Today I am writing this complaint in regards to your casino. I will try to be as specific as possible and not to leave ...

Sugar Casino - Not willing to pay winnings from second welcome bonus

I made a deposit of 300 euros using my bank account at the end of November and won about 4400 euros. I was very happy about it. I uploaded the ...

Sugar Casino - Never received my win and account closed

On September 26th, they verified my account and processed my withdrawal back to my card. 987$ of winnings. It's been 7 days since I received the ...

Sugar Casino - Unfairly Banned My Account & Seized My winnings

Sugar Casino was contacted via email, where they accused me of having breached the Bonus Terms & Conditions. As a result, they closed my account and ...

Sugar Casino - Unfairly Closed My Account & Seized My Winnings

SugarCasino sent me an message where they accuse that I have breached their Bonus Terms & Conditions, and thus they have shut down my account and ...

Sugar Casino - Declined payment and no further info

The first withdrawal I did 4th of December. It was declined. The explanation was that there was not enough documents. I sent everything and got an ...

Sugar Casino - Stalling payment, support not very helpful

Did my 2nd deposit there(25€) 3 weeks ago, wagered my bonus and wanted to withdrawal my money (ca135€). I was told the bonus is non cashable in ...

Sugar Casino -Unfair and unjustified confiscation of funds

Won, roughly, 17.000 SEK on Sugar Casino and I have full filled all requirements for the bonus and my account is correctly veryfied. Now they refuse ...

Sugar Casino - Wrongfully accusing me about double accounts and declined my winnings

They don't answer my questions and they accuse me of having double accounts in my household wich i do not. They are not showing me any proof of why ...

Sugar Casino - Won 45000SEK and suddenly it appeared I breached their terms?!

I won today 45000SEK and after 60 min they removed my winnings telling me there are more then 1 ip registered with this account. I started my ...

Sugar Casino - Trying to steal my winnings!

I played on sugar casino 2016-05-02 and won 16050 SEK today i wake up and got an email about my withdrawl that it was rejected.. i login on the site ...

Sugar Casino - Blocked account with no reason stated, casino refused deposit refund

Casino refused to pay the deposit without explanation of reasons and to block the account at the casino. First I asked for the payment of 250 euros, ...

Sugar Casino - Missing funds £64,000

On the 10th of December I successfully won £64,000 with this casino. At 18.00 on the 10th, I withdrew £60,000 in £5,000 instalments via wire ...

Sugar Casino - Stalling payment for a whole month, unable to get in touch with support at all!

I found this casino at askgambler web , i sign up on Sep 25-15 and receive a 1st deposit offer and request a withdraw of 1000 eur, up to now i had ...

Sugar Casino - Stalling my small withdrawal for over 10 days now

Hi, I have a withdrawal in place at sugar casino, I had an email (attached) on the 23rd of October. This was confirming approval of the withdrawal/ ...

Sugar Casino - More than 2 weeks since approved cash out and still no payment!

I have been waiting for more than 2 weeks for a payment that was delayed due to a problem with their visa processing machine - I only found this out ...