SpinRider Casino

I enjoyed the variety of games and ease of use of the website. I got the newbie promotion years ago when joining but there don't seem to be many for existing players.

I've been waiting nearly three weeks for a withdrawal! I've withdrawn previously with no issue but this time I've been asked for documents which I provided over two weeks ago. Live chat don't assist other than to say to be patient and the compliance and support emails never get responded to :( not a small withdrawal either so seems very obstructive.

Just a little note for the mods reading this first up, the “visit casino” button at the top of this page is broken at the moment, best get that fixed to make sure you guys earn your well deserved affiliate revenue 😉

Spin Rider isn’t the silliest name I’ve ever heard for a casino and I do love the design of the site – very slick and modern with lots of buttery smooth HTML5-based animation effects scattered around, making the site a pleasure to use in both desktop and mobile modes. I never thought I would see the day when almost two dozen different slot providers seemed something on the low side, but alas that’s the time we have now reached (lol) ! That’s not a negative in my book though, certainly not in this case anyway – Most of the heavy hitters are present and correct and I was able to find all of my favourite games on offer here including Play’n’go titles such as Legacy of Egypt despite them not being listed as a supported provider here at Askgamblers.

Live chat responded immediately to my request late at night which could mean they were either very quiet at that time, or that they are adequately staffed around the clock… hard to say which it is for sure!

I also commend the casino for releasing my withdrawal much faster than the 48 hour pending time listed here on this page too. Seems to be the way with a lot of the casinos I play at these days, maybe its about time AG did an audit of the casinos on their books to ensure this information is up to date?? Total time from requesting first withdrawal to receiving it back to my card was approximately 20 hours. Admittedly my Monzo card is very fast with things like this too, but the fact it took less than a day in total tells you for certain that SpinRider must have done their part very fast indeed.

I’ve become quite fond of the White Hat casino group in recent years, what can be interesting though is the huge spread in variation between the different terms offered with regards to their bonus offerings, withdrawal terms and other such things. For example, at 21 Prive, another casino I have reviewed this month, their bonuses are all set as wagering on the bonus amount only, whereas here at Spinrider you’ll need to wager your full deposit amount as well as the free bonus funds as well. This has a dramatic effect on match bonuses lower than 100% and is a HUGE factor when deciding whether to even bother with playing such bonuses for me. I actually suspect that White Hat could infact be something akin to a “White label” provider, with individual franchisees able to set their own terms as they please whilst gaining the positive reputation of the more generous brands also operating under this umbrella. I can’t say I support this methodology very much.

Great casino easy to navigate and mobile friendly. Will be getting used more often, nice wins and you don't get hammered by dead spins like other casinos. Kept me entertained for hours.

The casino is extremely good, the support is the best I've seen so far much thanks to Caxton and Ronaldo if I'm not mistaken 😁 so many good slots and the 200% bonus is very nice. I strongly suggest that everyone should give it a try!

Maybe just the first withdraw took a little longer but no problem 🙂
Maybe some pragmatic slots in the future? 😁
Still one of the best casinos out there!!

I have nothing bad to report about spin rider tbh. They are really on it behind the scenes with the games and level of service as well as the money in and out which is very easy. Very happy so far and I have won a few decent pots as well.

SpinRider Casino

6 years ago

Hi BRADV,
Thanks for your review!
We are very happy to read your words :)

We are glad that you are enjoying our games and services.

Thanks again!

Spin Rider Casino

My second review of Spin Rider.
They added many " Play and Go "games, so there is my last star ;-)
Pay outs are much faster than the 2 days pending.
Really good payouts and bonusses.

Only thing I would chance is; they still recall the 2 days pending but in real time the money is in 24 hours in my bank account.

SpinRider Casino

6 years ago

Hi Elly-Ann!
Thanks for this amazing second review :)

We are really happy that you are having fun with our games and we are loving all this green stars that you are sending us.


Best,
SpinRider Casino

Best casino I have come across. (Played at a lot)..welcome bonus is the the most generous I've seen too... First deposit I made I ended up cashing out 18k... Mind you it did take me over 10hours to get through the wagering (went into bonus money).. Customer service is also excellent!! Especially beti and and kitty..

The 48 hours cash out pending. Although they put it down to 24hours when they made me a VIP..
Would like to see some play and go and novomatic games.

SpinRider Casino

7 years ago

Hi NOTORIOUS123,
Thanks for your review!

We take the satisfaction of our customers very seriously and are delighted that you have had a great experience.

Have a good weekend :)

Best,
SpinRider Casino

Awsome casino. Nice first deposit bonus.
Great selection of games all run smoothly. Very friendly helpdesk. I beleive this casino should be ranking higher.
Good winnings(not only durning wagering ur bonus) and a acceptable bonus wagering.
I really recommend this casino!

Not much maybe the 48 hours pending. Thats the only thing, but they don't delay after the 48 hours and payout fast so.... and maybe add some Play&Go games and they get 10 stars ;-)

SpinRider Casino

7 years ago

Hi ELLY-ANN,
Thanks for your amazing words and all your green stars!!! We work hard as a casino and we really appreciate that you had a good experience and that you took time to give us this great review.

Have a great week ELLY-ANN!

Best,
SpinRider Casino

The layout/bonus and £4000 winning was paid into my account within 3 days!

The only thing wrong is that twice I had to ask for my log in details as the password wouldn't work. after being advised to go onto google Chrome and try, I was locked out. I was then told that I had to wait 24 hours to be able to change my password and log in.

SpinRider Casino

7 years ago

Hi LETMEBEOKXX,
thanks for your review!

We are happy that you are enjoying our casino and that you gave us nearly 10 green stars! You made our Monday better :)

Regarding the issue you had with your browser, we can tell you we do optimize for all browsers, but Chrome is our top one and Safari might give you some issues. We are glad you finally got this sorted.

Have a great week!

Best

SpinRider Casino

Very good site, most the slots I play is here. Nice layout, games loads fast no crashing. I can fault withdraw was in my bank within 3 days

Nothing bad to report keep up the good work great support

SpinRider Casino

7 years ago

Thanks for the amazing review DAVID C.!
We are glad that you are having fun at SpinRider 😊

Have a great day!
Best,
SpinRider Casino

+ Very good site. Sent docs in before I made deposit and got told good to go in less than 12 hours. Love this site, all ways getting deposit bonuses of between 25% and 80% and have beat wagering a fair few times.

Only thing I dont like is withdrawal s not looked at for 2 days.

SpinRider Casino

7 years ago

Hi BENQ99,
Thanks for your review… We really appreciate your 10 amazing green stars!

Have a great week and enjoy the sun if you can 😊

Thanks,
SpinRider Casino

Everything.Great customer service, great games. Only playing about 5 hours and won a mid range 5 figure amount on first time on this casino on raging rhino. Verification was easy and despite what others have said withdrawal was really fast excellent. Would highly recommend. Seeing withdrawal also fast, no issues. Thanks for everything.
Kelly H

Nothing. Apart from it was only a five figure win I am unable to retire 😀😀😀😀

SpinRider Casino

7 years ago

Hi LOSER1,
Thanks for your review! You evaluate us with 10 stars...Wow…Thanks! 😊

We really appreciate your comments and we’ll be sending them to the relevant departments.

Thanks again LOSER1. Have a good week!
SpinRider Casino

Nice first deposit bonus, I won a nice amount of money after wagering.

Terribly slow withdrawal times!!! First you have to send documents to veirify Your account, and as they said, it takes 48 hours to accept that. After that you still have to wait 24 hours for Your withdrawal to be accepted and then 1-4 days to get Your money. Terrible!! This thing let me Do a promise for myself Not to play here anymore. Usually it TaKes less than 24 hours to get Your winnings, even after sending documents.

SpinRider Casino

7 years ago

Hi DAIKKARI,
Thanks for taking the time to send us your comments.

Regarding our verification process, we must obey the relevant regulations and once a customer requests their first withdrawal, we have several days to request their ID, check that everything is ok and release the withdrawal. This process is not only to protect us but also to protect you, our customer. Once this process is done, the following withdrawals are much faster.

Our Live Chat team is active and happy to help 24/7. Next time that you feel you need some extra support, feel free to get in touch with them and they will assist you straight away.

Have a good a week.

SpinRider Casino

Heavy site. Takes longer to load than any other on by connection and this can affect gameplay. That said, the site looks very good indeed with excellent graphics and very stylish looking. Great selection of games and very good bonuses which do actually pay out!

SpinRider Casino

7 years ago

Hi MIKEKITCHEN! Thanks for your review and your green stars… We really appreciate them 😊

We have passed your comments to the designers and I can tell you that they will be happy to read your feedback on the excellent quality of our graphics.

Regarding the issue you had with loading the page, we can tell you that sometimes a website loads slowly because your network connection to the server is slow or intermittent. Just try changing the server next time.

Have a good week!
SpinRider Casino

Okay, so this is a new casino site. I heard one of my friends talking about it and I thought why not. There’s such a wide variety of games on it for a new casino, and they pay outs aren’t so bad. I recommend.

I was so angry the one night because I had a issue with the site, and realised that customer services aren’t available 24/7!!!!

SpinRider Casino

7 years ago

Thanks for your review ALICESMITH!
We are happy that you are enjoying the platform!

Regarding your comment on our Customer Service, please contact us via our Live Chat button. You can find it on the right side of the screen, marked in blue.

Our Live Chat team is active and happy to help 24/7. We don’t really understand how you tried to contact us, so if you still need us please get in touch with us and will assist you further with any matter you might have… We are always here to help 😊

Have a good week ALICESMITH!
SpinRider Casino

Stable platform, which I have used to run NetEnt slots without problems. Withdrawal worked fine.

You may all have seen Spin Rider's aggressive marketing for new customers with "generous" bonuses?

I normally do not hunt for bonuses, because I do not want to put restrictions on my potential winnings, but when trying Spin Rider I opted in for their sign-up bonus offers, because it seemed like a fair deal with 35xbonus in wagering and max bet of reasonable size. In my second deposit I got a 40% bonus added to my 500 SEK deposit, and also some free spins. I played with total of around 725 SEK after free spins. In my understanding, I then had to wager 35x225 SEK.

I was lucky and got some wins at Gonzo and TwinSpin, and actually mangaged this wagering. However, when checking in at my account I could see that I only wagered a fraction of what was needed. It turned out I had to wager 35x(deposit+bonus), ie 35x725, which is over 25000 SEK, for a 225 SEK bonus! That is over 100x!

Anyway, I continued, and had a lucky day. In the end I finished this ridiculous wagering and ended with an amount of just below 5000 SEK, which I requested for withdrawal.

After a few days I got an email from Accounts Department, saying that my account was now in BAN (they wrote only this word in capitals) for new bonuses. I was welcome to continue play, but would not get any bonuses. That was valid for all casinos in their network. I did not really understand why, so I asked them what was the reason. They did not respond to my question.

It is worth commenting that I got my withdrawal. I did nothing wrong. I just happened to release a bonus of around 225 SEK, and then I became an unwanted customer. I have no history of hunting bonuses, I have played a lot and it has happened only a few times in all years.

I have now requested my accounts with Spin Rider, Fruitycasa and Diamond7Casino to be closed.

SpinRider Casino

7 years ago

Hi COKR,
Thanks again for your review! We are glad that you like the platform and that you are happy with your withdrawal!

We have read all your comments on your experience playing with us and we’ve passed them to the relevant team.
As you know we have a great Live Chat team that is happy to help 24/7. Please feel free to contact them again if you need further assistance.

Have a good week,
SpinRider Casino

+Aesthetically pleasing layout of the website.
+Friendly and patient support.
+Wide selection of slots, some unique slots that I haven't played before.

Overall impressions are positive. I received my 200% bonus instantly but have yet to withdraw my winnings but will update to 9 stars when I have received.

-Long waiting time for Verification.
-Can be a little laggy when loading or searching for a specific slot.

SpinRider Casino

7 years ago

Hi SKILLIANZ,
Thanks for the review. We really appreciate your 7 green stars. We’ll pass your comments to the relevant teams😊

Regarding the verification process, we need to say that your first withdraw will always take a bit longer. Due to our UK license, we must obey the relevant regulations and once a customer requests their first withdraw, we have several days to request their ID, check that everything is ok and release the withdrawal. Once this process is done, the following withdrawals are much faster.

On another hand, if you feel that sometimes the loading is a bit laggy, please try using another server since this is normally the reason for this happening.

Thanks
SpinRider Casino

Good selection of slots from good providers
Polite support

Spin Rider have many odd, weird and bad terms and conditions for their players. Read them very carefully and understand what you are doing before you make a deposit.They will do anything to dont pay out big wins. Suddenly slower support, ask for the same verification documents over and over(mine that are perfectly fine at all other casinoes, have been asked, and re-asked for three times in a week.) I won 4500 euro on a 20 euro deposit. I have not seen anything to the money I won, except the money i deposited, because they were so "nice" to give them back after I "breached a clause". The clause was to make a first deposit with Skrill. When i started complaining they said the stupid rule was made by management. My conclusion is that they are polite, but dont care anything about their players or that I am miserable from their treatment of me.

SpinRider Casino

5 years ago

Hi LARSINHO14,
Thanks for your review.
We are happy to read that you enjoy our wide selection of games.

As a fully regulated casino, we follow all the pertinent protocols and we will not refuse to pay out a customer that has won and hasn’t broken any rule of our detailed Terms and Conditions. Every player that signs to our casino need to approve our Terms and Conditions before being allowed to play any game. Please do not hesitate to contact our dedicated support team to obtain further details about your specific case.

We hope this helps.


Best,
The SpinRider Team

I used this casino for the first time last night, I typically spend/play with around £10,000.00 on a monthly basis. I had been looking for new sites and games to play. I took advantage of their 200% offer bonus, deposit of £25.00 increased to £75.00. Over the course of a few hours won over £1,500.00 after meeting their wagering requirements x 35, I then decided to cash out at £1,200.00. I was playing some new games that I have not played before and had a really good win streak.

The Website layout was good, the design was fresh with a good variety of what alternative games, that I actually really enjoyed playing. No lagging in game play, special features seemed to trigger frequently .

What I don't know at this stage is what their payment process is, my payment in able to be reversed for 48 hours, then gets processed. I will update on that process once I am paid.

If this site stacks up the way they advertise, and I am paid within their stating time frames with little to no fuss, then they will have gained a new high roller player. At this stage i would highly recommend this site for anyone looking for a fresh feel, new games, and winning potential

I don't like the Withdraws going in to a pending state for 48 hours, but this is the same for most sites. Can't comment as yet on payment processes, but will add any negative comments if I have any during this process.

SpinRider Casino

7 years ago

Hi MADDOX2003,
Thanks for giving us 10 astonishing green stars! We are glad you are enjoying the site 😊

Regarding your first withdraw, due to our UK license, we must obey the relevant regulations and once a customer requests their first withdraw, we have several days to request their ID, check that everything is ok and release the withdrawal. Once this process is done, the following withdrawals are much faster.

We have forward your review to the relevant department but feel free to get in touch with us again via our Live Chat if you need additional guidance. We are active and happy to help 24/7.

Thanks
SpinRider Casino

Good selection of games, verification and withdrawl all complete within 48 hrs.
E mail response time fast and excellent live chat service.

I would have given 10 stars if withdrawl pendingtime was within 24 hours, think 48hrs left in pending too long.

SpinRider Casino

7 years ago

Hi CUBESX,
Thanks for giving us nearly 10 stars!
We are here to provide our users with the best experience possible! We have checked your review and we have passed your comments to the relevant team.

Thanks again for this positive feedback.

Have a good weekend.
SpinRider Casino

Good selection of games, just as another review said (missing PlaynGo only)

Made a 70 euro deposit and the wagering was killing me but lucky hits in bonanza my favourite game and Immortal Romance made it possible to wager it all through. 35X is alright but took me a while.

Just made a withdrawal and sent in documents, so lets see how fast all this things go, will decide wheter or not ill comeback for more bullets.

Livechat is a + to, fast and good answers in my language.

My documents were approved in less then a couple of hours, withdrawal accepted within couple of hours, made a bank transfer on Friday afternoon and got them now to my bank.

Missing Trustly withdrawal option which could be awesome for Swedish players.

SpinRider Casino

7 years ago

Hi DAENYBOI,
Thanks for giving us 9 green stars! What a good way to start the month 😊

We are really happy to hear that you are enjoying the site! We take very seriously our user’s observations since we are always working hard to provide the best experience for our players.

We have passed your comments to the relevant departments and I can tell you that the live chat team will be happy to read your feedback.

Thanks again and have a good weekend DAENYBOI.

SpinRider Casino

New casino for me. Made a deposit of 100 euro and got 200 euro bonus. So a total of 300 to play with.
I gut lucky and won 976x on a 2 euro bet on "Ghost slider". So after wagering around with same bet size I made a withdraw och 2000 euro. I made the withdraw on a Saturday, got information on the Sunday that they needed documents so sent it in right away.
On Wednesday (after asking support if there was something more they needed) I had the money in my account so that was a positive surprise. 24/7 support is worth much. They have a lot of providers so it´s hard getting bored.

The wagering was a bit much i would say. At one point I thought I would leave without any winnings. If the wagering were more favorable it would have been 10/10. Missing Play'n GO which is my favorite provider.

SpinRider Casino

7 years ago

Hi NILSSON2K,
Thanks for your review, and for your 8 amazing green stars!
We will pass your comments to our live chat team 😊

Have a good week
SpinRider Casino

A clean site, easy to use and has a good variety of games. The T&C are pretty good, 35x bonus amount.

You get 50 freespins on your first deposit (this is not for good will, but to make it more difficult for you as a player to withdraw some money at the end). These freespins "can't be removed" and will than count on to the wagering. So if you were to win as little as €10, you have to wager another €350 + the original 35x your bonus before you could withdrawal. This is a strategy White Hat gaming has used on all of their sites, so I guess it pays off... for them!

SpinRider Casino

7 years ago

Thanks for your review! Regarding the “Free Spins”, you don’t need to use them. Unfortunately, we are not able to see your profile from here, so please re-check this with our Live Chat team, they are happy to help and they are active 24/7.

Thanks
SpinRider Casino

Good selection of games. Visually good site and technicals on the account side are okay. I put 5k to withdrawal 1 day ago, still processing. Won a little bit more but there is a weekly limit so I just sinked it back in.

KYC took 34 hours. Withdrawal processing is slow (2days). The terms and conditions are poorly formatted for readability. Bonus terms are not the best but decent.

SpinRider Casino

7 years ago

Hi FLAKKI
Thanks for your review! We really appreciate reading our user’s feedback since we are always working hard to provide the best customer experience for our players.

Regarding your first withdraw, due to our UK license, we must obey the relevant regulations and once a customer requests their first withdraw, we have several days to request their ID, check that everything is ok and release the withdrawal. Once this process is done, the following withdrawals are much faster 😊

We have also passed your comments in relation to the format of our T & Cs, to the relevant department.

Thanks again for your words and your 6 green stars! 😊

SpinRider Casino