I've won €44.000 euro with Roulette on Spinrider.
I've asked for a withdrawal but they state that they can only process €5000 a week. I've had a look at their terms but the only clause I can find is the following in their T&C:
If you win €100,000 or more, we reserve the right to divide the payout into ten instalments, paid as 10 per cent every month for 10 months until the full amount is paid out. You will not get any interest on outstanding amounts and you shall not treat us as a financial institution.
Next to that the take the withdrawal date and time as a benchmark with the week, they take 1 or 2 days to process a withdrawal so in the worst case it takes not a week but 9 days.
Could you advise on the procedure to take?