Page 2 – Player Reviews for Sloty Casino

This is by far the worst casino I have dealt with. Most of the deposits took days to go into account most times. There are better sites than this one that's for sure!

Just signed up 2 days ago, sign up went smooth made my first deposit directly and no problems with that, did not take any bonus offers, feels good if I win and be able to withdraw the winnings without any bonuses hanging on :) games are good, many to choose from.
Then I won some cash and that is really nice.

Because I did not have any bonus on my deposits I was free to withdraw my winnings directly...but I saw that all my docs I had uploaded for verification didn't had been reviewed and my account was "red" NOT VERIFIED... and if its not verified it means no withdraws until its done....phuuu this is the horror i think...to wait sooooo long for this to be verified, as a new player all this should be a fast process..so you can start to deposit ...play...win...withdraw... no flow... so still waiting, soon 3 days I uploaded docs so maybe it will be green soon and then I hope the actual payout goes a lot faster then this verification process, deposit was made with ecopayz so it should be a instant withdraw...will update this review after that and maybe my rating will be skyhigh if all is good : )hoping for the best, also I emailed support and attached my verif docs from my e-mail and in my account section for uploading documents I uploaded there to...but no answer back to my mail about anything yet.... I play at many different casinos but it never takes this long...well I just hate waiting...I olayed and I wanna b payed.... c u soon.

The website looks good and they have some good bonus offerings.

Unfortunately the games are a bit glitchy on mobile and do not seem to play as well as some other sites. Support did not respond to several emails, live chat is not 24 hours and I was misinformed on live chat which delayed my withdrawal. Withdrawals are not handled quick enough for me and the customer service (or lack of) is very poor.

It is a lie that Chat support is around the clock. They only open chat from 8am to 1am GMT.
Their customer service is pathetic.
Emailing for support or complaints takes longer than expected.
I deposited using e-transfer through my bank and they did not credit my account. I am still waiting for their response and yet my issue has not been solved hence they accepted my money.
I have not seen a casino that does not offer 24 hour support.
I wonder if people get their withdrawals at all.
Poor Customer service! Very!
I would not recommend this casino.

Good choice of games on the site very easy to find the game in search Bar just waiting on my withdraw on the account to be cleared

Pending times seen to be long had two games that was unavailable to play at the time but this mite be down to the providers

Games are good, sometimes glitchy but overall good selection.

Games crash often on mobile, waiting to be verified, provided all documents with every single detail on screen including my name, transaction number, their email which accepted the e transfer ect and they came back with the URL for where I logged into my online banking wasn’t showing, like what heck. Stalling at its finest. I also do not like that you can withdraw with withdrawal, money grab. I am a VIP at multiple casinos, online and not and unless they fix this quickly and process my withdrawal I’ll have to take my business elsewhere unless they can prove they are on point like others.

The support was helpful it took a bit of time to get payment but finally was sorted so they have gone back up again in my estimation so thumbs up for support ! 👍🏼

Would have liked to have been kept a bit more informed by email on what was happening

Good choice of games and a very easy to navigate site

Extremely poor customer service. Remarkably unskilled staff who provide different answers each time. Avoid.

Liked games had few good wins and support was quick to reply on live chat

Took 3 days to get verified. Not good but still ok, but now am still waiting for my withdrawal to be processed. Been on live chat a couple times asking why it’s still not been dealt with and it’s still available to cancel after three days so that’s why rating not as high, so I’m still keeping fingers crossed be dealt with soon !!

I liked the choice of games, user interface, speed, welcome bonus, and wagering requirements. I would have recommended this casino based on that....until it came time to get verified

In all of my years gambling online, this Casino is by far THE WORST when it comes to account verification. They promise on their site that the (process typically takes 24 hours but it could take 72 based on volume). My first attempt was declined, I uploaded the additional documents they requested within 5 minutes of receiving the request and explained that the bill I sent in as proof of address was an annual bill, not monthly. They didn't like that so I submitted an updated Bank statement just a month old and another bill from a month ago for my license. They didn't like that, so I uploaded by iDebit credentials and proof of deposit on Nov 24. They now have in their possession my license, property tax bill, drivers license bill, bank statement and iDebit account info ALL WITH MY ADDRESS on it and still they won't verify me. Probably because I actually met wagering and have some money to take out, they are hoping I get so frustrated I just keep gambling and lose my winnings. I see from other comments here that I am not the only one who has had to deal with this customer service. I will keep you posted on the status of this but based on my THIRD conversation with customer service today,I am not hopeful. They all said the same thing..."we can't do anything....you'll get an email....hope you get approved...sorry for the delay I know you are frustrated".

My recommendation is to avoid this casino if you have any hopes of getting the money you won. I want to say right now, in case they delete my account, I have $180 CDN that I am waiting to cash out and now there is date stamped proof of that.

Nice looking and working online casino with great games. The look of the casino is also good

The withdrawals are pain in the butt with this casino. It feels like they deliberately stall you in hopes of getting you to decline the withdrawal and gamble your winnings away. This is a shame for otherwise good casino.

Good selection of games and choices, but that is the only positive on this site.

Well what can I say this site is an utter joke, it took ages to get verified I eventually did, withdraw twice and got the money no probelm, had a big win on Friday and my withdrawal is still pending, as apparently they are carrying out a routine check on my account. When you call up and ask no one can tell you how long it will take and if you will get your money even know they have paid me out twice before. The support agents are the most unhelpful people ever, they refuse to put you through to a manager, and I still have no idea when I’m going to receive my money. I’m absolutely fuming and have contacted the gambling ombudsman over this, as they withholding my winnings, avoid this site at all cost, they so rogue it’s unreal.

Games are fun and there is loads to choose from. Also, customer service is open 24 7 which is great

I have made 2 withdrawals in the past and both were paid the next day with no issues. When I tried to withdraw my winnings today, all of a sudden I have had to upload lots of documents and I am being told now I may have to wait 5 days for my withdrawal to be processed. This is outrageous as most online casinos can verify and pay the same day!

Big game selection and easy layout. Good bonuses and wagering is not that bad.

Withdraw time is very important to me while choosing a casino, and 48 hours is over my limit. I'm used to 0-4 hours and I don't really get why it would take such long time. That's the only thing that will stop me from playing at sloty more than once in a while.

When you get freespins on netent, you can only wager on netent games. That is not really a problem, BUT, you can't see how much wagering is left. Freespins winnings doesn't seem to count as a bonus, and until wagering is done you can't see the money you have unless you open a game.

Nothing bar the gaming platform and the staff were nice.

Everything these guys are rogues will do anything like they did to me and block my account for winning for a routine security check which went for 5days. They then stalled all processes of payment steps and made my life hell. Avoid this CASINO as they don't like u winning and they don't like to pay.

Great choice of games and friendly live chat staff. Site is easy to navigate and very well laid out.

Time taking to verify my documents and therefore to withdraw my winnings. I use three other sites all of which have been fast. Was hoping to make Sloty my main site but at this rate of processing I would hesitate.

Originally noticed this casino because of the amazing welcome offer with 300 free spins, unfortunately after a check of the TOS and the games I realized I wouldn't be able to receive the games as a Canadian so I moved on.

This weekend I received an email for a 200% bonus and since I had wanted to check out the Casino and they had my preferred payment source, I made a minimum $10 deposit and gave it a try.

The site looks nice, has all the games I enjoy and the bonuses are attractive enough to encourage future play.

I was verified in under 48 hours, which for the weekend is perfectly reasonable in my eyes.. of course I didn't win on this round of play so I wasn't eagerly awaiting a withdrawal.

All said and done, while there is nothing that screams at me to stay and become a regular player, I'll probably try them again.

No NDB offer on registration.

Not getting those sweet sweet 300 spins..

Excellent choice of games! All my favourites. Love Alaskan fishing!

I am waiting for my documents to be verified so my withdrawal can be sent to my bank account. I hope it doesn’t take too long. Leo Vegas approve and action winnings very quickly, would be great if this site would do the same. I also hate the fact you can reverse your winnings, but I hate this about a lot of sites. I guess this is how they make their money. Also, the games crashed quite a bit during play which was quite frustrating.

Good selection of games and payout, but issues to play big time gaming trough my mobile the page crash all the time.

Took too long to verify account and get the withdrawal. The website says within 24 hours but live chat advisor Carl told to me take always 48 hours, plus I asked to block the possibility to reverse my withdrawals, but it can't be done by them it seems strange. I work in casino and I know is strategy to make the gamblers lose they winnings I don't particularly like this. As I use been VIP customer on William hill where you can take the money almost instantly and verification process almost instantly too.

Great selection of games, no software issues experienced in over a few weeks of play.

Verification system seems slow, took 2 days to tell me they needed an extra document. I'll see if I have to wait long for it to go through now that all is sent. Withdraw also pending for 3 days now and fully reversible.

If you are a netent lover, this is the place. Used my bonus, played it round and waiting for reviewing my documents and withdrawal. If it goes well, I will sure be back soon playing! Good mobile playing. All very clear.

Hope review and withdrawal doesn’t take too long. I’m used to all of it been done in 1/2 days so let’s see.

- Selection of games are ok, I miss yggdrasil on the list which has some of my favourites.
- Deposited 75£ and got 100% bonus and ended up winning around 800£, which is nice, not the hardest wager to clear.

- Delayed withdrawal process, if you're gonna survive as a casino today you can't have 48+ hours to answer an email, I guess this will be a one and done deal for me.
- Live chat not available for half of the day.

Will be updating when cashout/verification is complete.

Usually payments, withdraws etc. work very well. I got vip status pretty easily and nearly every day free spins etc. It is easy contact live support when they are online.

I withdraw 150 euro last saturday and that money disappeared in the air. I cant see it anywhere in withdraws or in my balance either. I have deposited thousands to this casino and now solving this 150 euro matter seems to be so difficult. First customer service said that they can see my 150 withdraw and I dont need to worry at the same day. Then they said, that this matter will be resolved today 4pm, but when I was talking with live support after 4pm, they didnt have any real news about this matter. This kind of a thing shouldnt take this long.

Liked this one had all my favourite games, unlike other players I like that the 300 spins are spread out its ten days of 30 spins, that's more than most, requested my first withdrawal early this morning and it was approved by 3.30 this afternoon, wagering requirement is low and quick to complete, by far one of my favourite casinos so far, was surprised who their sister sites were as both are not great.

Nothing to dislike so far was concerned about sister sites being bad but sloty have impressed

Great casino easy sign up process made my first withdrawal on the 31st December and it was in my bank today with 2 days 1 being a bank holiday so overly happy, great selection of games including live casino my favourite.

Verification was about 36 hours which is very reasonable and can’t fault this casino I highly recommend it .

Nothing the casino hasn’t got a single fault A*

Highly recommend

The selection of games is superb. I use my mobile so some games won't load up but the ones that do are my favourites. Like Starburst and Roulette. The graphics are very good too. The bonus (if taken) is generous and a standard 40x wagering requirement. I didn't take it up but still won.

I'm waiting for the verification process to be completed which was my fault as I didn't take a decent enough photo of my bank statement.

I understand the need for the verification process but it does slow the payment withdrawal process down. Will leave a full review when my withdrawal is processed as it probably doesn't help I've requested it over the Xmas period!

Super fast payment to my bank account 3 were paid early on Tuesday morning and the other on early Wednesday after approvals were processed on Monday and Tuesday. Sloty is one that I will continue to use and a credit to the gaming industry

Nothing bad to say as it meets all my requirements

I won over 4k with welcome bonus. I made withdraws 12/07/2017, documents have been approved 16/12/2016 after sending these couple of times. Withdraws are still pending. I will inform when I get my payouts.

+ Good amount of slots
+ Site is clear to use and works well
+ Bonus
+ Customer service

Would be 10 star if these works better.

- Document verification process
- Withdrawal process

Yes Sloty casino is an excellent casino for games and customer service. I made 4 withdrawals Friday/Saturday and got an email Monday lunch time to say 3 of the 4 withdrawals have already been processed. Wow that is quick and the verification process was done in super fast time. I can't thank this site enough for he entertainment value and support. Chat are always on hand and I'm emailed throughout any withdrawal process. Just to let you know I only joined this site a week ago.

No dislikes to be honest one of the finest casinos I've had the pleasure to deal with. I'm a UK member too.

Wide variety of games and great casino. I made my first deposit on 11/12/2017 and have made 4 cash outs over the past 2 days. Verification docs sent and were approved within 48 hours, so once they were approved made the withdrawals. Customer service were helpful and email me to update on what is happening.

Nothing yet to report but not sure how long it will take for the withdrawals to be approved and then for the money to reach my account, but will keep you posted.