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SlotVibe Casino

Our Rating CasinoRank
6.5/10
CasinoRank
Player Rating 138 reviews
8.8/10
138 reviews
Complaint Response 11 complaints
2 days avg. 11 complaints
What we like
  • Home to more than 40 gaming providers
  • Withdrawals within 24 hours
  • No payment fees
What we don’t like
  • Many restricted games when playing with a bonus
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


SlotVibe Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.slotvibe.com
Established
2021
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, Russian, Norwegian, Spanish, Japanese, Portuguese, Finnish, German
Casino Type
Instant Play, Mobile, Crypto Casino, Live Casino

General Information about SlotVibe Casino

SlotVibe Casino is one of the best casino websites at AskGamblers because it is rated so highly by our players and us. The casino is also certified with the AskGamblers Certificate of Trust, proving them to be transparent and customer orientated. 

As you can see from the real casino reviews, there are hundreds of positive reviews, which is a great start. Feel free to leave your SlotVibe player review once you’ve checked it out. You can also check out our forum to see if we have discussed the casino there or to ask any questions to actual players like yourself.

Our SlotVibe Casino Review will delve deeper into the casino so you can get the facts before you play.

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Complaints

Read the complaints other players have left for SlotVibe Casino. Learn more about complaints.

Show all complaints
SlotVibe Casino - Not paying 6000Eur winning account closed
On 22.08.2024 I won aprox 6000 eur. I made withdrawal via LTC for 300 Eur as I made deposit from my LTC wallet. Withdrawal got rejected and I reached out to them in Live chat. (Attachment nr 1.,2.,3.) Where I was informed that I need to upload my documents -ID, proof of adress, selfie with ID in hand , SS of payment method. I uploaded all of requested documents and all got approved.
23.08.2024 I made withdrawal again 1000 eur . Withdrawal was still pending and I recieved email from Support :''Please upload a selfie with your ID document and a sheet of paper with the text “Hello Casino Name, current date”. Please note, that the sheet of paper should be lined or chequered (we don't accept monotonous paper).
Note that all information must be clearly visible. Your hand holding these documents should also be visible.'' (See attachment nr.4.)
I also provided with this photo and it also got approved. (Green checkmark ).
26.08 I recieved another email from Support :''For additional verification, please, upload a selfie with your ID document (the elbow should be visible) in front of your house, which is stated in your profile.
Make sure that details in the ID document and the house number are clearly visible.

Should you have any questions or doubts, please do not hesitate to contact us via email or via live-chat." (See attachment nr 5.)

Withdrawal still pending.
On 28.08.2024 I uploaded requested photos in front of my house while withdrawal still is pending.
On 29.08.2024 I recieved email saying : "We have to inform you, that your account has been closed per administration decision, and we will refund your deposit amount. But in order to do so, we would like you to send us a crypto wallet address and the currency of this wallet for a refund as a reply to this email.'' (See attachment nr 6.)
I wrote in Live chat to get some explanation of why my account is closed and winnings will not be released, and I did not get an answer of why that decision is made only Support agent copy/paste this same sentence that I need to send my wallet adress to get my deposit back. But I dont agree to that,because I have sent all the asked documents and what to have my winnings. ( See attachments nr 7.,8.,9.,10,11,12,13.)
As my account was closed I dont have access to my profile to make SS that all documents was approved.
staus Resolved
€6000
SlotVibe Casino - Deposit not credit

Hi. I would like to submit the following complaint to slotvibe casino. I made several deposits at 09.07.24, everything was good until I decided to deposit 4000 nok. The amount left my bank but was never credited to my gaming account. I contacted live chat, they asked for proof of payment and I provided screenshot. They said they will check about it. The first thing they said is that the transaction failed and the money would return to my bank account within 5 days. If this will not happen they will investigate. It didn't happen. I contacted support again and they responded that they would check it. 14 has passed and I get no answer. It's still under investigation. My patience is over. I can't wait for more than 14 days for my deposit to return to my bank. I kindly ask you to help me with this. I provide a screenshot of the transaction. (because the screenshots I am trying to upload here its not accepted by the system I will forward everything about the communication between me and the casino support in your email so you can see the screenshot. I kindly please you not to reject again my complaint because this time you will have everything you need. This is what one of your colleagues told me is the correct way after I contacted with your support, slotvibe casino is holding my deposit for 15 days now and the support doesn't respond anymore. The live chat responds in automessages only. Here I can upload only the transactions from my bank.

staus Resolved
kr4000
SlotVibe Casino - Delayed payment of 1101 EUR
Complaint regarding Slotvibe casino.

I played at the casino on 29.3.2024, when I tried to withdraw my account it was locked and access to the account was denied. When I try to log in, all I get is the message "Account disabled".
I had € 1101.31 in winnings in my account at the time of closure.

I have contacted the casino via support ticket, as well as live chat, and on 29.3 I was told by customer service that my winnings will be paid and was asked for payment details for payment.

I sent my payment details a week ago and I still haven't received my money. The casino has told me that my payment in full has been approved and sent to the finance department for payment. Several days ago I was told via live chat that it could take another day to withdraw, but nothing has happened.

The support ticket email has not responded to my last two messages inquiring when I will receive my money. I can't get an exact answer from livechat either. Getting my money back has proved to be a hassle, and I think waiting a week is enough to make a complaint.

I played with cryptocurrency, and requested a withdrawal with the same cryptocurrency, which transfers instantly without delay. I also assumed that when I played with cryptocurrency, deposits and withdrawals would be fast as the casino's website promises 0-1 hours.

As a result, I have been denied access to the account, the promise of payment has so far been meaningless with no reply to my support ticket. I think a week is enough waiting for a payment method that is immediate. A week in the payment queue also sounds like a long time to my ear and never been in situation like that with other casinos.
staus Resolved
€1101.31
SlotVibe Casino - Delayed withdrawals totaling €20,000

It's been 36 hours since I requested a withdrawal after all documents were approved. My withdrawal is still pending and every time I go to chat to ask about it they give you this indicates that there is absolutely nothing they can do they cannot follow up they cannot help they just ask you to wait. That's the process I went through to verify my account after I requested the withdrawal. I uploaded all general documents and my account was verified. Many hours later my deposit was rejected and I had to ask myself why they asked me for a selfie with ID. It was uploaded and approved

Another many hour later my withdrawal was rejected again. I had to check that myself why and i then was asked to upload another bank statement showing how I purchased my neosurf. I uploaded it and was approved.

Many hours later my withdrawal was rejected AGAIN. I went to chat and found out they needed another statement showing the IBAN which I requested the withdrawal for. Ps: all the above took almost 2 days. They did not ask me for all the above documents at once they asked me all above 1 by 1 in a span of 2 days for an obvious payment delay. They also do not email you what requirements they need. You just need to keep an eye on rejected withdrawals and run after chat to find out the reasons they win many hours by doing that. Finally, after 2 days of waiting, I got myself verified.

Now I have been waiting for another 36 hours and my withdrawal is still pending!!!!!!!!!!! They say fast withdrawals! Where is fast withdrawal where are that fast withdrawals ??? I have 20.000 euro to withdraw with their 7500 euro per week max withdrawal I probably need 2 months to get my money out. They obviously hoping I would play and lost the money.

Chat is not helpful at all they just show you it's impossible for them to help in any way and I just have to keep waiting. This is not dama nv style of withdrawals. This casino doesn't deserve to be a part of dama nv group. I can share photos and screenshots I don't see a place to attach my screenshots

staus Resolved
€17000

Complaint Statistics

Resolved 11
Avg. Amount $ 3,563
Avg. Complaint Duration 6 days
Avg. Response Time 2 days

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Player rating
8.8/10 138 reviews

Top reviews from our players

This is honestly the best casino to play. The player support is perfect. They have a massive selection of games to play. Very simple deposit and withdrawal system.

There is nothing i dislike about this casino. If you have any problem with this casino the player support is always ready to sort out any issue. They are 24/7 so it's very convenient.

Thank you Chris, we do pride ourselves in providing the best possible deposit/withdrawal system, game selection and 24/7 support coverage therefore your kind words gives us joy!

user avatar

There's no way word that can describe how great SlotVibe is.
The customer service, the gaming, deposits, withdrawals, variety of slots. Its all there and it's all great!
Definitely my favorite place to play.

I have no dislikes about the casino, only positive VIBES.
I personally don't love the website layout. But it all ties in nicely! And goes really well the with name.

Hi J, thbak you so much for the amazing feedback, it really makes us happy and motivate us to keep improving and doing better... and we will look into improving our website layout even further.

user avatar

I love everything about this site always fun and feature full.

Always something new to play.
And to add Luca P. is the best at customer service and very helpful.
10 out of 10 service

Thank you very much the loyalty and support Ibzo, it is because of this sort of feedback that motivates us at SlotVibe to keep providing our client a fantastic gaming experience.

user avatar

I can't say a bad word about SlotVibe.
Games are good, winnings are steady, and my favorite pro is the fantastic customer service they provide.
My vip manager Luca, responds to me asap and is quick to fix or helps me with any problems or enquiries I have.
It is definitely my favorite site!

Thank you Emma, this is exactly the type of feedback which fuels us to keep growing and improving out valuable customer experience , plus knowing that SlotVibe is your favourite site literally humbles us! Many thanks!

user avatar

Wow, what can I say? I have made three deposits now and I have won on all three (definitely a first!). I almost feel bad! Not only that I have been extremely lucky BUT their withdrawals are the quickest I’ve ever ever experienced. I use bank transfer and I received it within 24 hrs! Unheard of even with the top casinos I play at. I LOVE the theme and LOVE the colour of the interface (deep plum colour) much more appealing than the usual black (for me - a girly girl 💅🏻😂). They also have a high limit on bet amount whilst wagering (not the annoying $1.50 max as a lot do for welcome bonuses). Thank you so much for the extra very attractive bonus offers you sent me on top of the welcome bonus pack! You’re my new favourite.

Nothing I dislike really... just a larger selection of providers would be great as not that many to choose from. Apart from that - you’re my new favourite!

I do not know why such a low rating (5.14), in my opinion this casino fully deserves equal 10 stars.
I sincerely hope that the rating will increase, because it was lowered by people who do not know how to play and lose. I say so that none of these people described any problem but downgraded the rating for this casino.

The site is fast, nothing stuttering, a large selection of games from reputable providers, great bonuses with which you can enjoy a long time and win a lot at the same time.
Bonuses have clear and fair rules, live chat responds quickly and is always patient and helpful.

Most importantly - After the win, the money appeared in my electronic wallet after 5 minutes. Perfect.

I sincerely recommend this casino to everyone and dear players do not look at the low rating, it is understated unfairly, casinos from Dama.N.V. is a guarantee of honesty and fun - I RECOMMEND it again.

I don't know what to write here, I can't fault anything for this casino, everything is fine.

I have described everything above, I guarantee that you can play there without any problems and if you win, the casino will pay you your winnings within a few minutes, I wish all casinos treat players like SlotVibe.

Slotvibe casino is one of the latest casinos I joined. I came across an advertisement somewhere online and I quite liked their name, so I was curious to check them out. I immediately noticed that they are a part of the Dama NV group, which I've never had any problems with. Also, I liked the fact that they have so many game providers, including NetEnt, Relax Gaming, and many others, so I knew I'd have plenty of games to choose from. I had also found out that they offer 20 free spins for new players, so without hesitation, I signed up.

The sign-up was fast and right after logging in, I had a message of 20 free spins. The free spins were on a Bgaming slot with 15 paylines. I won over 3 eur which of course isn't much, so I spent them on the Mysterious Egypt slot from pragmatic Play. I did like their game selection and also the fact that as a new player you can get great bonuses. 

So I made a 30 eur deposit and got a 100% bonus and free spins on top, which are split as 30 spins per day. I think it's a great welcome offer, especially since the bonus wagering is just 40 times. I started off by playing Twin Spin for a balance boost, and I quite quickly managed to get over 100 eur balance. Then I switched to Iron Bank, which is a quite volatile slot. I managed to get a few bonus features and at some point, my balance reached 200 eur. For the rest of my session, I played a few Nolimit City games hoping for big wins, including Deadwood and El Paso. I had a fun time, multiple bonus features but none of the games were giving big wins and at some point, my balance reached 0. I also played my free spins for the next few days and while I didn't get any major wins, I definitely enjoyed the additional part of the welcome bonus.

Overall I had a really nice time at Slotvibe casino, they have a good game selection and I also believe that their welcome bonus package is quite generous. I didn't run into any issues with claiming the bonus, deposit, or any games so I didn't reach out to customer support. Based on my experience thus far, I think I'll be coming back and recommend trying them.

I signed up at Slots vibe a couple of weeks ago and the website seems like a cartoonish setup with Muerto pictures from Grim Muerto and another slot from Endorphina. Seems like a Mexican theme of the dead kinda website, not 100% sure, but Grim Muerto seems to be the number 1 point to be made.

Registration was easy, took me like 30 seconds to sign up and I verified my email address. To my surprise, I saw 20 spins on Aztec Magic was added for me, but make no mistake, I won like less than 0.50 cents, yes a lot of dead spins. I was not impressed, my mind wondered about lowered RTP, fake games, etc. Just kidding, I know they are legit, as they are operated by Dama N.V casino and we all can agree this casino group can be trusted. They have a license by the government of Curacao, which is one of the good ones, although people prefer Malta or UKGC licenses.

After I finish playing my bonus money, which is busted, by the way, I doubt there was a chance I could complete the wagering. Spins on Aztec Magic is better than your typical book of the dead slot. I browsed their promotions and see they have a good welcome package. Match bonuses with free spins, however, this splitting up free spins over a few days are the worst. I still want to know why can't they just give me 100 free spins all at once? Don’t tell me so I can have playtime every day, I don’t want that. Very Frustrating.

The wager is set x40 the bonus and free spins winnings which are the standard. I also notice the first deposit bonus require a 20 euro deposit, where the 2nd and 3rd deposit bonus require only a 15 euro deposit which is great for low rollers.

I did not deal with live chat much as I have not had any issues here, and I believe for Dama. N.V Payment would be a breeze although they mention on their payment section withdrawals to all methods are instant – What does that mean? I press withdrawal and it's processed within seconds or do you mean 1 hour? As that is not instant.

SlotVibe Casino News

Read all news about SlotVibe Casino, check for updates and stay tuned for exclusive bonuses.

SlotVibe Casino Obtains Certificate of Trust
Industry SlotVibe Casino Obtains Certificate of Trust

Obtaining an AskGamblers Certificate of Trust is no easy process, but, from time to time, a suitable online casino manages to surpass all of the obstacles and confirm its quality.SlotVibe Casino is the most recent casino to complete all of our testings and earn the coveted Certificate of Trust!Welcome to the Family, SlotVibe!We've been keeping an eye on SlotVibe Casino for some time now, and we’re happy to welcome it to our certified family.The casino’s proven it has all the qualities needed for our badge of trust: they are transparent, safe, responsive, and customer-focused, which are the most important traits in a casino.A Certificate of Trust badge is one of AskGamblers’ unique features, and - just like all of our other operations - casino Certificate of Trust selection is taken very seriously within our team.We meticulously choose our casinos to ensure that we're only recommending those that, per our testings, you can rely on. SlotVibe Casino has met all of the criteria for our Certificate of Trust, which confirms this is a casino you can trust, for sure. Resolved Complaints, Happy PlayersSlotVibe Casino's clean complaints history on AskGamblers featuring only two filed and resolved cases shows this is a casino that listens, cares, and acts in a timely manner! SlotVibe Casino has met all of the criteria for our Certificate of Trust, which confirms this is a casino you can trust!The casino has a CasinoRank score of 8.55, which shows its worth even more. Additionally, the casino runs fair, secure, and honest operations and is licensed by a reputable licensing authority for your peace of mind.In addition, the SlotVibe’s got a sweet selection of casino bonuses that get regularly updated to make the players’ gameplay fun, exciting, and interesting.Go to SlotVibe Casino, look around, play around, and see if this online gambling platform is the right fit for you. Enjoy!

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