- 0-24 withdrawal timeframe
- Mobile-friendly design
- Over 4,000 games from top-tier vendors
- Multiple country restrictions
- Live chat not available 24/7
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SlotsMillion Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
SlotsMillion Casino is a diverse online casino with a clean instant-play interface and a massive selection of video slots. It’s powered by multiple software platforms, including Microgaming, NetEnt, Play'n GO, Pragmatic Play, Yggdrasil Gaming, Playtech, and many others. SlotsMillion Casino is licensed by Malta Gaming Authority.
Restricted Countries and Territories
Due to legal restrictions, SlotsMillion Casino does not permit players from several countries and territories including but not limited to the United States, France, Belgium, Denmark, Russia, and the Cayman Islands. For the full list of restricted countries, please refer to the 'More casino details' tab.
Security and Fairness
Players can rest assured that their personal and financial information will be protected thanks to SSL encryption, the gold standard of online security. It works by obscuring all sensitive details, making it impossible to read or decode information like user details, credit card numbers, banking information, and other confidential data.
SlotsMillion Casino selects only games from reputable vendors. All of the slots at the casino have been audited by an independent testing firm to ensure fair play. As such, players can rest assured that the games produce random results.
- E-Wallets 0-24 hours
- Bank Transfers 0-48 hours
- Card Payments 0-24 hours
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
As its name suggests, SlotsMillion Casino features a diverse range of slots. Players can enjoy titles from various platforms, each with a variety of themes, paytables, and bonus features. Among the most popular are Book of Dead Slot, Bonanza Slot, Raging Rhino Megaways Slot, in addition to numerous others. Also, players can sort through the games per software, game type, and theme.
While SlotsMillion Casino specialises in slots, it also features table games, video pokers and other casino games.
Live Casino
At the moment of writing, SlotsMillion does not feature a live casino section.
Support
SlotsMillion Casino’s customer service team makes sure there are no long queues of players with an issue. Players can get help through a simple live chat interface, open between 09:00 and 22:00 CET every day. Alternatively, players can give the casino a call, request a callback, or email the support team and get a reply in a matter of hours. Their requests will be attended to in English, German, Swedish, Norwegian, or Finnish.
Complaints
Read the complaints other players have left for SlotsMillion Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Has a big variety of games from all providers. I only play here for the Novomatics. Website seems to work quick enough and all slots seem to work properly.
Live chat never available, lengthy delays to replies via email. Withdrawals are not processed on a weekend and take longer than the 24-48 hours stated here. More like a week or more at least. Poor customer service and confusing verification process. Poor bonus structure.
Yeah easy format design of website. many games to choose from. The main reason I play here and to be honest the only reason me is the lock feature for withdrawal is it is only casino I'm aware of in Australia which has such a thing all casino should I dump Miss or a similar thing.
Ok I'm sure you guys expect want I am going to say. I've been playing at the casino 4 years I have no problems with them they were one of my regulars as of about December is changed when all of a sudden a withdrawal took three to four week to arrive to me lol constantly getting excuses from the chat agents. sure accidents happen something about a banking system being installed through their payment provider whatever that means was the issue things will be running smoothly I was told. The next time I withdrew money it's didn't arrive quickly that used to but it was not late I was not unhappy about this. Few more withdrawals until my recent one they have been stuck in processing for no reason even sometimes it's a validated only to speak to a chat agent a couple days later to find out it is not validated there is always an excuse with these guys.
Just because all of people's complaints get resolved does not give a right to be holding onto people's money. They always blame their payment provider I'm sure you guys earn a lot of money... ? I'm sure you guys could I forward a payment provider that is a good one and pays on time and promptly and is reliable to keep your customers happy or you could keep doing what you were doing and I think you guys will not have many customers anymore. I currently I have a withdrawal which placed on the 6th of September. I just logged in and it is a 9th of September it is not even past the processing stage it says and validated still. It clearly states everywhere in their own terms that withdrawal rules are processed within 24 hours usually in your account within 2 to 5 days give or take. Even when my withdrawal slip process tear I expect them to be late I don't know when they were off at other casinos I know when I'm going to get my money. I have been putting off putting a complaint in here as I send it unnecessarily and I did not want to damage their company that I think the more people letting others know what is going on would perhaps persuade them to fix their problem. I expect they will eventually pay me that is not the in Australi in Australia it is very hard or impossible to get to speak to a chat agent as it is between 12 a.m. and 4 a.m. that they seem to be available if you email them you get a vague response within a day to 2 days I have asked them to call me I have offered to call them and pay for a phone call it is about principal I am waiting to hear from them. I'm not sure if they will call me, I have asked them to in the past and they don't. The irony, here is what reads on their "contact us" page. "If you wish us to contact you via phone, send us a message and we will call you back as soon as possible!... Thank you ask gamblers
Hi Haydenrhodes86, First of all, thanks for taking the time to write a review here. I'm glad to read that you're happy about our withdrawal lock feature. We actually have more features on their way, also aiming at offering a safer gambling experience at SlotsMillion. Regarding your negative points, I apologise on behalf of the customer support team for not finding the time to call you back when you first requested it. As you highlighted it, our support team current working hours don't necessarily match with yours, which obviously makes it harder to coincide. However, since then, our agent Aroa did manage to talk to you over the phone and together you find a solution for the SWIFT code we were missing to process your payment. So, we're glad everything could be solved right after our call :) If there is anything we can do to assist, please reach out with us, Thomas - SlotsMillion.
Fast withdraw / up to 1 hour amount 1 -5000 eur, or 1 day, today they send me 17000 immediately, yesterday I win with Dead or Alive II and today I have money already / , nice win, very many games and providers, very nice and friendly support.
Surprised fast withdrawal on debit card on Sunday, because it is Sunday, never seen before. Probably banks start working faster,who know!!! Anyway thanks.
Very poor customer service. I have been trying to contact through emails Over the previous 24 hours and have had zero response,!
I made my first deposit and can’t claim any free spins other than the 20 given on deposit. Supposed to be a further 80.
I have tried to validate my phone many times after I accidentally registered my number incorrectly and can’t do this either!
I’m COMPLETELY UNIMPRESSED with this casino
Hi FABDECKIE, I am very sorry for this disappointing first experience you have had. We have hired 4 new agents in the team since you left this review in July, so you should no longer experience such waiting time in the future. I looked at your account and saw that one of our agents answered you the next day, explaining you the next steps to verify your phone number and how our welcome bonus 100 spins pack works. Sadly, we did not hear back from you. Feel free to get back to us anytime so we can proceed with verifying your phone number. Kind regards, Thomas - SlotsMillion team
Hello all, since I’m playing at slotsmillion I’ve realized that is the best site until now to play on,
I don’t know in the future but at the moment I will just gamble on their site. I have also a favorite game which I’m playing on and has good winnings. in case of winnings the payout sometimes takes 3-4 hours and the money are in your account in the same day of withdrawal if are done with trustly. At the moment I will give them infinite stars⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ because they deserve it. I’ve played on other sites as well but for me at the moment Slotsmillion is the best. I just wanted to share my experience with you players to experience yourselves as well. And one more thing I have account with them for long time I’m not at the beginning, and they’ve gained my respect. Good winnings and quick withdrawals!!! Take care all!!
At the moment is nothing as dislike i just play and enjoy the time spent on their site. I’m not saying that maybe in the future i cannot be disappointed because we never know but at the moment is alright. Thanks
I like the selection of games that they offer, very nice layout. Also I enjoy most of the game providers they have on there site. When you CAN talk to support they are kind.
If you are from Canada you get a lot of issues with delayed payments, also a lot of excuses why. Support is only on sometimes also they take an hour to respond, they don't offer a call back request.
The design of the site is as simple and bright as I like. Important information about the institution is available on separate pages listed in the convenient menu. I am glad that there is a list of manufacturers whose products are used in casinos, good for them. In general, the institution looks good and produces a very good impression. I will play here, and then we`ll see. But still I advise them to browse their site, make convenient navigation, then all will be swell. Automatic machines are clear. The drawings are beautiful, the quality of the graphics at a good level. I didn`t have a break, except for one occasion, when Wi-Fi wasn't working. Losing a bet at that time is was hurt.
This casino I play not so often. The Bonus Program is not bad. It gives extra cash within a year. The casino is fully multilingual, which allows you to understand its aspects without any problems. Another great thing is the presence of popular payment systems of our country. The slots are presented by leading developers, so, don`t worry for its honesty. Of course, I didn’t win big sums, but a couple of hundred were withdrawn, applications were processed quickly during the day and money came out to my wallet. The technical support responds quickly to any problem.
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- Fast withdrawals considering the average brands available to Canadian players like me.
- Helpful and nice customer support.
- Best variety of slots I have found.
- I wish they had live games but that's the only missing aspect that "bothers" me. Apart from that, it's a very good casino, I can only recommend it!