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Closed: New Customers Only. 18+. T&Cs Apply. Wagering Requirements Apply

Sapphire Rooms

0
CasinoRank
6.5
Player rating 2 reviews
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
Players from your country are not accepted
Average complaint response time: 4 days
What we like
  • Available on iOS and Android devices
  • Live chat available from 09:00 to 00:00 CET
  • Tested and proven fair by NMi
What we don’t like
  • Various country restrictions
  • Live chat not open 24/7
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Website

http://www.sapphirerooms.com

Languages

English

Established

2014

Company

Grace Media Limited

Licences

Gibraltar Regulatory Authority, UK Gambling Commission

Affiliate Program

Nektan Affiliates

Allowed Countries

    • Baden-Württemberg
    • Bayern
    • Berlin
    • Brandenburg
    • Bremen
    • Hamburg
    • Hessen
    • Mecklenburg-Vorpommern
    • Niedersachsen
    • Nordrhein-Westfalen
    • Rheinland-Pfalz
    • Saarland
    • Sachsen
    • Sachsen-Anhalt
    • Schleswig-Holstein
    • Thüringen
  • Ireland
  • New Zealand
  • Norway
  • Serbia
  • United Kingdom

Casino Type

Mobile, Instant Play

Deposit Methods

Maestro, MasterCard, Neteller, Paysafe Card, Solo, Ukash, Visa, Skrill, Skrill 1-Tap, Boku

Currencies

British pounds sterling

Withdrawal Methods

Maestro, MasterCard, Neteller, Paysafe Card, Solo, Ukash, Visa, Skrill, Skrill 1-Tap, Boku

Withdrawal Times

EWallets: 24 hours
Bank Transfers: Not offered
Cheques: Not offered
Card Payments: 3-5 days
Pending Time: 24-72 hours

Withdrawal Limit

GBP 2,000/ EUR 2,000 per day, GBP 10,000/ EUR 5,000 per month

Software

Games Global, NetEnt, Nyx Interactive, NextGen Gaming, Realistic Games, Aristocrat, Nektan, Lightning Box

RTP

Publicly audited

Live Chat

Contact

Support Telephone: 020 3713 5110
Support Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

Sapphire Rooms Casino is an online casino, UK-based casino designed to entertain players on the go. It features the full line of mobile games from Nektan Gaming, as well as games from leading softare providers including NetEnt, NextGen Gaming, and NYX. The casino supports many mobile devices like the iPad, iPhone, and most Android devices. Sapphire Rooms is licensed by the government of Gibraltar.

Permitted Countries and Territories

Sapphire Rooms is only available to players who live in the United Kingdom. Players in any other country will not be able to connect to the casino.

Games

Sapphire Rooms features a growing selection of modern five-reel bonus video slots for players to choose from. These include colorful titles from top-notch software providers such as NetEnt, Nektan, NextGen Gaming, and NYX. Some of the most popular games are Heroic: Eye of the Dragon slot, Cave Raiders HD slot, Fiesta slot, Starburst slot, Gonzo's Quest slot, Miss Midas slot, Foxin' Wins Again slot, and many more. 

Players can also try their luck with Blackjack and Roulette. All of the games use high-quality graphics that take advantage of the latest display technology on mobile devices.

No other table games, video pokers, or specialty games are currently offered at this time.

Mobile Gaming

As an exclusively mobile casino, Sapphire Rooms does a good job at making sure that playing is intuitive and easy. Players just have to go to the Sapphire Rooms website on their iPhone, iPad, or Android device. A simple touch interface makes signing up and playing as easy as possible.

Support

Sapphire Rooms has a dedicated team of support staff on-duty 24/7, to provide assistance and answer questions. Players can call them at any time using the number on the website, or by sending them an email. Live chat is also available from 09:00 to 00:00 CET.

Security and Fairness

Sapphire Rooms understands the vulnerabilities associated with mobile gaming, which is why they have implemented tight security protocols to ensure player safety. All communications are safeguarded with SSL encryption, and financial transactions are further protected through a gateway processor approved by the Gibraltar Gambling Commission.

As part of its strict licensing procedures, the UK Gambling Commission requires routine proof of fairness. That’s why Sapphire Rooms has its games regularly audited by NMi, a leading independent statistics firm.

Player Reviews

6.5
2 reviews
Sort by
Date
Relevance
Player rating
mostvotedplayer
April 14, 2018
10

Regular bonuses, free spins, fast payouts, great support.

No Play 'N' go slots but apart from that site is very good.

Message
playfairnow
April 1, 2017
3

A lot of games available, and a lot of bonuses too.

You can only keep 4 times your bonus. So watch out! A lot of advertisement, but please be aware. Very unfriendly customer service.

Message
0
CasinoRank
6.5
Player rating 2 reviews
0
CasinoRank
6.5
Player rating

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  • resolved

    1 of 1

  • avg response

    4 days

  • avg complaint life

    8 days

  • avg amount

    395 USD

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