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Closed: This casino and all other brands within the RevenueJet group are blacklisted due to the massive amount of complaints submitted against them as well as the usage of various stalling tactics to delay and decline payments including but not limited to bogus security checks lasting for months.

Ruby Royal Casino

0
CasinoRank
7
Player rating 3 reviews
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
Players from your country are not accepted
Average complaint response time: 5 days
What we like
  • Generous Promotions
  • 24/7 Support
  • Multiple languages support on software
  • Live chat 24/7
What we don’t like
  • Progressives have a reputation for rising slowly
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Website

http://www.rubyroyal.com

Languages

English, French

Established

2000

Company

R&C Processing Services Corp. Casinos

Licences

Curacao

Affiliate Program

RevenueJet

Restricted Countries

  • Afghanistan
  • Asia
    • Australian Capital Territory
    • New South Wales
    • Northern Territory
    • Queensland
    • South Australia
    • Tasmania
    • Victoria
    • Western Australia
    • Alberta
    • British Columbia
    • Manitoba
    • New Brunswick
    • Newfoundland and Labrador
    • Northwest Territories
    • Nova Scotia
    • Nunavut
    • Ontario
    • Prince Edward Island
    • Quebec
    • Saskatchewan
    • Yukon
  • Cayman Islands
  • China
  • Cuba
  • Curaçao
  • Estonia
  • Hong Kong
  • Iran
  • Italy
  • Netherlands
  • North Korea
  • Puerto Rico
  • Romania
  • Russia
  • Slovakia
  • South Korea
  • Spain
  • Sweden
  • Switzerland
  • Syria
  • Turkey
  • United Kingdom
    • Alabama
    • Alaska
    • American Samoa
    • Arizona
    • Arkansas
    • California
    • Colorado
    • Connecticut
    • Delaware
    • District of Columbia
    • Florida
    • Georgia(US)
    • Guam
    • Hawaii
    • Idaho
    • Illinois
    • Indiana
    • Iowa
    • Kansas
    • Kentucky
    • Louisiana
    • Maine
    • Maryland
    • Massachusetts
    • Michigan
    • Minnesota
    • Mississippi
    • Missouri
    • Montana
    • Nebraska
    • Nevada
    • New Hampshire
    • New Jersey
    • New Mexico
    • New York
    • North Carolina
    • North Dakota
    • Northern Mariana Islands
    • Ohio
    • Oklahoma
    • Oregon
    • Pennsylvania
    • Rhode Island
    • South Carolina
    • South Dakota
    • Tennessee
    • Texas
    • U.S. Virgin Islands
    • Utah
    • Vermont
    • Virginia
    • Washington
    • West Virginia
    • Wisconsin
    • Wyoming

Casino Type

Download, Instant Play

Deposit Methods

ClickandBuy, EcoPayz, MasterCard, Neteller, Use My Wallet, UseMyBank, QuickTender, Visa, iDEAL, Skrill

Currencies

Australian dollars, Euros, British pounds sterling, South African Rand, US dollars

Withdrawal Methods

ClickandBuy, ECO Card, Neteller, Skrill

Withdrawal Times

EWallets: 3-5 days
Bank Transfers: 5-10 days
Cheques:
Card Payments:
Pending Time: 0-24 hours

Withdrawal Limit

Software

Rival

RTP

Live Chat

Contact

Customer Support Email: [email protected]
Finance Email: [email protected]
International Telephone: +5999-433-8818
International Fax Telephone: +44 800 471 5068
SA Phones Telephone: 011-461-33872

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

Ruby Royal Casino is as classy in look and feel as the name alludes to. Players that game here really will feel like royalty with the experience that they're offered. By using Rival Gaming Software, they also offer some of the best games that can be found online along with great promotions and customer support that never lets players down since people are available around the clock.

Customer Support

Ruby Royal Casino has all of the options that players could need. To better accommodate international players, for starters, the website is available in multiple languages. For those players who need to be connected directly with a representative of the casino for help, whether they're struggling with technological aspects of the casino like downloading, depositing or registering an account, or if they simply want additional information. Email support is offered as well as live chat. The chat is available right off the website so players don't need an account in order to get the help that they require. This can also be a great way for players to inquire about bonuses and promotions that they're interested in, and get a better understanding of the terms and conditions before they decide whether or not they'd like to join.

Software

Rival Gaming software is what's used by Ruby Royal Casino, and players can try it through the download or instant play versions. The latter offers almost the complete game variety that's available on the downloadable software, so those who use a Mac operating system or aren't able to download because they're using a shared computer are still able to see everything that Ruby Royal Casino has to offer. Since this casino caters to a big international market, the software is available to players in download or use in French or English giving them more options.

Rival Gaming is safe and secure; it uses a highly-regarded online random number generated to ensure that all gaming results are fair to players.

Games

There are over 100 games available from the downloadable version of Ruby Royal Casino and more than 80 on the instant play version. It's not the largest quantity of games that have ever appeared at an online casino, but it's clear that they're choosing some of the best quality ones so players have a memorable experience when they play.

Of course, as a Rival Gaming Casino, they offer the iSlot games which are popular video slots that combine bonus rounds with video game style gameplay. Additional categories of games are progressive slots, video slots, classic slots, video poker and table games. There really is something for everyone within this game variety!

Player Reviews

7
3 reviews
Sort by
Date
Relevance
Player rating
Imvikas911
August 31, 2014
7

Ruby royal casino is also a part of the rival gaming team. And they have the best site out of all the rival casinos i have played on and i have noticed that on almost all the casinos form rival there have also been complaints about not giving payments and all. And this makes me curious because this is a very big group.

They were giving away 888 free bets for 30 minutes first time players and anything won over this amount would be considered our but only till 100 credits. And what i do not like about these offers is the security deposit that we have to do to get the money we have won. SO i registered on this casino and claimed the promotion from the cashier and this is good thing that casinos from rival do not trouble while we are trying to claim the promotions.

I opened video slots because lately i have been liking them and winning on them too. Played best of luck slot for some time but did not get what i had expected and in the end i was in a loss of about 20 bets. Do not like the click on launch thing every time you want to play a game. And i launched casino battle after the best of luck slots. but it was disabled as per the terms and conditions of the bonus. Then i opened scary rich. It is a 5 reel and 20 lines slot. hit the half bald guy with the joker and got 2$ for that.

Then hit the knife thing with weird guy and this one got me 2.40$. Then i out it on auto spin with maximum bet of 10$ and set for 50 spins. But slowly was losing money only and realized that no mater how big the bonus is the house is always going to win . we can try whatever we want to. Meeting the wager and all is almost impossible.

Message
cocopop3011
December 23, 2012
0
Message
esilinev
August 6, 2012
0
Message
0
CasinoRank
7
Player rating 3 reviews
0
CasinoRank
7
Player rating

Casino video review

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