Hello Askgamblers, my name is Jiban Sarkar. I have a complaint against Ruby Royal Casino which did not release my withdrawal request 165 euro where 10 days required times for withdraw has been passed. After taking very long time for verification process where they took also phone verification,I had finally requested 1st withdraw request on 2nd October 2014. If I count till today that's mean 12 days has been passed. Yes,I had contacted with support but got no successful answer! So, I am feeling insecure about this matter. I saw numerous complaint into this site against this casino also. Could I get any help from you to receive my withdrawal 165 euro please? Thank you.
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