Red Queen Casino
- Licensed for players in the UK and around the world
- Impressive array of slots, table games, and specialties
- Completely instant-play
- Live chat, UK phone, and email support during working hours
- Secured with SSL encryption
- Proven fair to UK Gambling Commission standards
- Unavailable to players in Nigeria and several other countries
- Limited selection of video pokers
- No support staff available outside of 9am-5pm, Mon-Fri (GMT)
- Customer Support
- Responsible Gambling
- Australian Capital Territory
- New South Wales
- Northern Territory
- South Australia
- Western Australia
- British Columbia
- New Brunswick
- Newfoundland and Labrador
- Northwest Territories
- Nova Scotia
- Prince Edward Island
- Hong Kong
- North Korea
- Puerto Rico
- South Korea
- U.S. Minor Outlying Islands
- U.S. Miscellaneous Pacific Islands
- American Samoa
- District of Columbia
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Northern Mariana Islands
- Rhode Island
- South Carolina
- South Dakota
- U.S. Virgin Islands
- West Virginia
Bank Transfers: 3-5 days
Cheques: 7-14 days
Card Payments: 2-5 days
Pending Time: 24-48 hours
Deposit Limit Tool
Wager Limit Tool
Loss Limit Tool
Time/Session Limit Tool
Cool Off/Time-Out Tool
Reality Check Tool
Self-Exclusion Register Participation
Red Queen Casino is a whimsical UK-based online casino with a distinctive cartoon theme and modern instant-play interface. Players can “go down the rabbit hole” and discover big wins with an impressive variety of slots, table games, and other casino specialties from well-known software providers including 1x2gaming, NYX, Thunderkick, Elk, High 5 Games, Lightening Box Games, Saber Interactive, Incredible Technologies, and Cryptologic. Red Queen Casino is licensed by the UK Gambling Commission.
Although Red Queen Casino is based in the UK, players from around the world are welcome to sign up and play. Only players from the United States and Nigeria are restricted.
Red Queen Casino features a wide range of the colourful video slots. Each one has its own unique theme, features, and captivating game play, so players have plenty to choose from. Among the most popular titles are Celebrity Jungle slot, Treasure of the Pyramids slot, Sunny Scoops slot and Flash slot.
The assortment of table games at Red Queen Casino is impressive. Although traditional games are available like traditional Blackjack, Baccarat, Sic Bo, and European Roulette, the focus is on both fairly new games and modern twists on the old. Some examples include Chinese Roulette, Sharp Shooter, Blackjack Player’s Choice, and TXS Hold’em, among others.
The video poker library at Red Queen Casino is limited to three variants: Tens or Better, Jacks or Better, and All-American Poker. Those looking for something completely out of the ordinary can go to the “Arcade” section to find over 20 games like Grand Prix Gold, KenoLab, Darts 180, and Reality Shootout.
Perhaps the most interesting part of the Red Queen Casino game catalog is the “Sports Casino”. This section of the site is like a virtual sportsbook where players can bet on all sorts of sporting events, including Rugby, Soccer, and Euros 2016.
Customer service is reliable at Red Queen Casino. Players can get instant assistance with a convenient live chat function, UK phone number, or directly through email. The only downside is that representatives are not available outside of working hours (9am to 5pm GMT, Monday through Friday).
Security and Fairness
The entire Red Queen Casino website is protected with state-of-the-art SSL encryption, courtesy of GeoTrust, Inc. This technology ensures that sensitive details like credit card information, bank account data, and passwords are not visible to anyone who may be snooping around on the web.
As per the requirements of the UK Gambling Commission, Red Queen Casino’s games are all routinely audited for fairness. This ensures that every player has a fair chance to win.
Recommended by experts
I have made an excellent experience here.
The site has a very good game selection including BTG which are my favourite. Everything is clear and easy to navigate.
They have very good support and live chat. The focus is clearly on responsible gambling and you are prompted to set limits from the beginning. The bonus is also great as you can cancel it at anytime and withdraw. Withdrawals are processed extremely fast and there is no pending time. I can recommend them as they are transparent, fair und friendly. No tricking the players here.
The live support is not 24/7. Also not a casino for high rollers as 3K max cashout per day. But for me that is not relevant.
They have a large selection of slots to choose from. Payout times are same day most of the time so no need to wait forever on your winnings. Best bonuses I have seen from an online casino with a few promos through the week. Chris and Chloe very helpful on live chat, all in all, a very good casino!
Loyalty points could go up quicker as you need to wager a lot in order to redeem points but that's it.
I only signed up to Red Queen in February, and to date have only made one deposit.
What I like about this casino is the huge selection of games on offer. I also like the fact it is a UK licensed company, which for me, is important. I did forget my password, so upon contacting them via email, they were very helpful & quick to advise on how to amend that. Also, as I always like to provide my ID documents from the very start to avoid any potential withdrawal times. Red Queen were very quick to verify me, so top marks for that. I am also impressed with the overall layout of the site and ease of use.
I plan on making Red Queen Casino one of my regular haunts in the coming months, years, and beyond. Lets hope that when I get to my first withdrawal stage, it is a fast & painless experience.
The only thing I'm not too impressed with is the live support times. Live support is only available Monday to Friday between the hours of 9am & 5pm, which can be a bit of a nuisance if you need a question/issue answered quickly......for example at the weekend or in the evening. Apart from that, all is good so far. 9 stars.
Played at numerous casinos and I have never felt the need to write a negative or positive review about them . But redqueen casino is by far the best casino I have ever played at .
The staff are funny and amusing and do not give you robotic answers.
If you have a issue they sort it there and then
Good selection of games
1 day withdrawals
Nothing very good casino I can not think of anything
They refunded my deposit after letting me know I'm not allowed to play on their casino.
It's really weird that I can create an account and deposit money on a casino that doesn't allow people from my country in the first place. Can you just block the ability to create an account from blocked countries in the first place. Now I had to provide personal documents to get a minor deposit back. This irritated me so much, providing documents to a casino that made a mistake not showing my country is blocked in the first place.
Here is my first review for last 10 years. Register - Deposit - won - Withdraw - sent documents - 1.5 hours got sms money on my skrill account.
This is my first website where you can register and get money on same day. Recommended.
I browse some no deposit casino forum when I found an unkown casino for me. That was the Red queen casino. They offered 10 euro no deposit money to check their slots with 75 times wagering requirement. That means you have to wager to 750 euro before you can make a cash out.
I was boring so I decided take their no deposit. I started the registration and followed the steps. After I entered my personal details I had to enter my phone number. A few minutes later I get my verification sms and entered the three digit code. I opened the video slots and the free tenner was on my balance instantly. They have various game providers but the thunderkick is the best what they own. Some slot was familiar to me form other bigger casinos but I decided to play some unknown. I started the Zoom slot with 50 cent bets. This is a weird video slot, I needed a few rounds and minutes until I understand the basics. Anyway I was lucky and I won nice sums. I went up to 120 euro when I changed the slot to Babushkas. That slot was more strange to me but I made my wagering on it after a few nice wins on higher stakes.
I wanted to make a withdrawal so contacted with the support. They told me I have to send my documents and make a verification deposit before I can withdraw. I sent them my id card in high resolution scan, ub and skrill information. I made the deposit too. A day later the support e-mailed me, they told they can’t able to accept my Id I have to send a passport or a driving license. I sent my passport but after a day later they told me they cannot accept my passport too. I thought this is a joke but not, they sent back my deposit and removed my balance. I never play here that is sure.
This is my first ever review and I'm writing it to personally shout out the support. Chantel deserves a lot of kudos for being such an amazing agent.
I had an account here which I forgot so I made a new account. I didn't know I had an old account so I registered again and my new account was soon closed down for duplication after depositing £100. Chantel could see that my duplicate account was made in error because the e-mails are case sensitive. She kindly transferred my money over and I went on to withdraw £2750 (currently pending).
Such a friendly service is hard to come by and I will certainly be playing more here thanks to Chantel. Other casinos would have just confiscated my money and accused me of cheating.
I was a bit confused on the bonus max bet, but I spoke to Chantel a second time and she told me there was no maximum so I enjoyed some stress-free playing where I normally am concerned about violating the terms.
Nothing so far! Hope the withdraw goes smooth (I sent 1 piece of ID so not sure how long the process takes)
Whilst browsing in Askgamblers looking for a new casino to try out, I came across this Red Queen Casino with a pretty good offer of a 10 GBP no-deposit free chip. Upon checking up further on the casino's details, I saw that this Red Queen Casino is regulated by the UKGC, and I immediately felt a barrier forming up for me. Why? Because I have had a few new casinos not accepting my documents for their KYC procedure. My documents could not meet the stipulated requirements of the UKGC, and I had no other documents to submit either. In all of such cases, I had either closed my new accounts permanently, or just left them dormant until they get closed by themselves due to long periods of inactivity.
Nonetheless, I went ahead to get myself registered at the casino. When I keyed in my usual email address, an error message appeared, indicating that the email address had already been used, must be at another sister casino I guess, so I keyed in my alternative email address instead. That got through. After completing the registration form, I tried to validate my email via the casino's provided link, but somehow, it just didn't go through. When I checked back at the casino's website, I could do login, but I knew that my email had not been validated as yet. So I then clicked for another validation link to be sent, but that email never got into my mailbox, for one reason or another. I don't really know why.
Today, I tried to sign into Red Queen Casino, after a long period of inactivity, but an error message popped up, requesting me to validate my email first before I could use my account. Sheesh! Why didn't this message appear on that registration day itself? I would have gotten everything done there and then itself, which I did try, before that message appeared, but my email never got validated anyway. Now, after such a long break, I have great reluctance to do it. Why? From my previous experiences, when something doesn't work out right the first time around, then there usually would be something else that would hinder me, or that things would not go well for me at that casino. Being suspicious or not, I then decided that I would stick to my instincts and not try to get my email validated again. I see this all as a blessings in disguise for me. One missed casino isn't going to make any difference to me in any way. Well, I will just leave my account as it is until it gets closed by itself.
3 of 3
avg complaint life
Nice selection of games, games working smoothly. Nice layout of the page.
Askgamblers said that Estonian players accepted. Checked Red Queen terms and conditions, no Estonia mentioned. Deposited without trouble, won some.. Made withdrawal. Took 24 hrs them to respond that Estonia is not allowed. In the meantime i deposited more. In fairness they told that my withdrawal will be processed, but i wouldnt have deposited moreif i would have known this. Estonia was under registration menu also (phone/country).