Red Queen Casino

Nice selection of games, games working smoothly. Nice layout of the page.

Askgamblers said that Estonian players accepted. Checked Red Queen terms and conditions, no Estonia mentioned. Deposited without trouble, won some.. Made withdrawal. Took 24 hrs them to respond that Estonia is not allowed. In the meantime i deposited more. In fairness they told that my withdrawal will be processed, but i wouldnt have deposited moreif i would have known this. Estonia was under registration menu also (phone/country).

I have made an excellent experience here.
The site has a very good game selection including BTG which are my favourite. Everything is clear and easy to navigate.
They have very good support and live chat. The focus is clearly on responsible gambling and you are prompted to set limits from the beginning. The bonus is also great as you can cancel it at anytime and withdraw. Withdrawals are processed extremely fast and there is no pending time. I can recommend them as they are transparent, fair und friendly. No tricking the players here.

The live support is not 24/7. Also not a casino for high rollers as 3K max cashout per day. But for me that is not relevant.

They have a large selection of slots to choose from. Payout times are same day most of the time so no need to wait forever on your winnings. Best bonuses I have seen from an online casino with a few promos through the week. Chris and Chloe very helpful on live chat, all in all, a very good casino!

Loyalty points could go up quicker as you need to wager a lot in order to redeem points but that's it.

I only signed up to Red Queen in February, and to date have only made one deposit.

What I like about this casino is the huge selection of games on offer. I also like the fact it is a UK licensed company, which for me, is important. I did forget my password, so upon contacting them via email, they were very helpful & quick to advise on how to amend that. Also, as I always like to provide my ID documents from the very start to avoid any potential withdrawal times. Red Queen were very quick to verify me, so top marks for that. I am also impressed with the overall layout of the site and ease of use.

I plan on making Red Queen Casino one of my regular haunts in the coming months, years, and beyond. Lets hope that when I get to my first withdrawal stage, it is a fast & painless experience.

The only thing I'm not too impressed with is the live support times. Live support is only available Monday to Friday between the hours of 9am & 5pm, which can be a bit of a nuisance if you need a question/issue answered quickly......for example at the weekend or in the evening. Apart from that, all is good so far. 9 stars.

Played at numerous casinos and I have never felt the need to write a negative or positive review about them . But redqueen casino is by far the best casino I have ever played at .

The staff are funny and amusing and do not give you robotic answers.

If you have a issue they sort it there and then

Consistent bonuses

Good selection of games

1 day withdrawals

Nothing very good casino I can not think of anything

They refunded my deposit after letting me know I'm not allowed to play on their casino.

It's really weird that I can create an account and deposit money on a casino that doesn't allow people from my country in the first place. Can you just block the ability to create an account from blocked countries in the first place. Now I had to provide personal documents to get a minor deposit back. This irritated me so much, providing documents to a casino that made a mistake not showing my country is blocked in the first place.

Here is my first review for last 10 years. Register - Deposit - won - Withdraw - sent documents - 1.5 hours got sms money on my skrill account.

This is my first website where you can register and get money on same day. Recommended.

I browse some no deposit casino forum when I found an unkown casino for me. That was the Red queen casino. They offered 10 euro no deposit money to check their slots with 75 times wagering requirement. That means you have to wager to 750 euro before you can make a cash out.

I was boring so I decided take their no deposit. I started the registration and followed the steps. After I entered my personal details I had to enter my phone number. A few minutes later I get my verification sms and entered the three digit code. I opened the video slots and the free tenner was on my balance instantly. They have various game providers but the thunderkick is the best what they own. Some slot was familiar to me form other bigger casinos but I decided to play some unknown. I started the Zoom slot with 50 cent bets. This is a weird video slot, I needed a few rounds and minutes until I understand the basics. Anyway I was lucky and I won nice sums. I went up to 120 euro when I changed the slot to Babushkas. That slot was more strange to me but I made my wagering on it after a few nice wins on higher stakes.

I wanted to make a withdrawal so contacted with the support. They told me I have to send my documents and make a verification deposit before I can withdraw. I sent them my id card in high resolution scan, ub and skrill information. I made the deposit too. A day later the support e-mailed me, they told they can’t able to accept my Id I have to send a passport or a driving license. I sent my passport but after a day later they told me they cannot accept my passport too. I thought this is a joke but not, they sent back my deposit and removed my balance. I never play here that is sure.

This is my first ever review and I'm writing it to personally shout out the support. Chantel deserves a lot of kudos for being such an amazing agent.

I had an account here which I forgot so I made a new account. I didn't know I had an old account so I registered again and my new account was soon closed down for duplication after depositing £100. Chantel could see that my duplicate account was made in error because the e-mails are case sensitive. She kindly transferred my money over and I went on to withdraw £2750 (currently pending).

Such a friendly service is hard to come by and I will certainly be playing more here thanks to Chantel. Other casinos would have just confiscated my money and accused me of cheating.

I was a bit confused on the bonus max bet, but I spoke to Chantel a second time and she told me there was no maximum so I enjoyed some stress-free playing where I normally am concerned about violating the terms.

Thanks!

Nothing so far! Hope the withdraw goes smooth (I sent 1 piece of ID so not sure how long the process takes)

Whilst browsing in Askgamblers looking for a new casino to try out, I came across this Red Queen Casino with a pretty good offer of a 10 GBP no-deposit free chip. Upon checking up further on the casino's details, I saw that this Red Queen Casino is regulated by the UKGC, and I immediately felt a barrier forming up for me. Why? Because I have had a few new casinos not accepting my documents for their KYC procedure. My documents could not meet the stipulated requirements of the UKGC, and I had no other documents to submit either. In all of such cases, I had either closed my new accounts permanently, or just left them dormant until they get closed by themselves due to long periods of inactivity.

Nonetheless, I went ahead to get myself registered at the casino. When I keyed in my usual email address, an error message appeared, indicating that the email address had already been used, must be at another sister casino I guess, so I keyed in my alternative email address instead. That got through. After completing the registration form, I tried to validate my email via the casino's provided link, but somehow, it just didn't go through. When I checked back at the casino's website, I could do login, but I knew that my email had not been validated as yet. So I then clicked for another validation link to be sent, but that email never got into my mailbox, for one reason or another. I don't really know why.

Today, I tried to sign into Red Queen Casino, after a long period of inactivity, but an error message popped up, requesting me to validate my email first before I could use my account. Sheesh! Why didn't this message appear on that registration day itself? I would have gotten everything done there and then itself, which I did try, before that message appeared, but my email never got validated anyway. Now, after such a long break, I have great reluctance to do it. Why? From my previous experiences, when something doesn't work out right the first time around, then there usually would be something else that would hinder me, or that things would not go well for me at that casino. Being suspicious or not, I then decided that I would stick to my instincts and not try to get my email validated again. I see this all as a blessings in disguise for me. One missed casino isn't going to make any difference to me in any way. Well, I will just leave my account as it is until it gets closed by itself.

Firstly, there is a great variety of games that will please all gamers. The customer service received (from Chantel and Christopher) are first class. I have not come across another casino yet with staff as friendly as at Red Queen casino. The withdrawal times say 3-5 days but the maximum time it has taken for my withdrawals was just 2 working days! No lengthy verification process either and generally speaking a very good RTP payout. An honest casino that is there to entertain and even thought their chat hours are only 9-5 Monday to Friday it is all about the quality of service you get and here it is 100%. Yes, other casinos are there until 11pm but I have spoken to some who have not got a clue what is going on. These guys here are switched on! Well done to Red Queen!!!!!

I would write something in here if there was something that I dislike but there is not anything!! Ok, a couple of times, games have crashed, but doesn't everyones computer or phone crash or freeze from time to time? If it does, then get on with it and get over it, it's life. Just enjoy yourself!! People who moan about little things like that need to live in the real world and be realistic!

It's unfortunate that you had a bad experience antmusic. I was lucky enough to win a decent amount of money from one of the deposit match bonuses. I've always found Live Chat available at 09:00 as soon as they open and they always answer quickly and do their very best to help. On the rare occasion it's been unavailable, I've just waited a short while and then they've been back. You can also contact the casino by phone and email.

Nothing; still love playing at Red Queen - actually; awesome free spin promotions lately so another plus!

A few decent games nothing more. Cant comment on live support because it was closed...at 9.15pm.

Where do I start: gave me a deposit which I didn't want one...why do they do that. I hate bonuses with their ridiculous wagering requirements. They know the odds are in their favor. I deposited £50 and they gave me £75 which I didnt want, so id have to wager £1500 before I could withdraw. Hence I hate bonuses. Tried live support, it was closed...at 9.15pm. Said opening times 5-9, but does not specify am or pm so can only presume am. Sent email asking bonus to be removed...nothing. So wasted my £50 plus bonus on slots because I tried live casino but kept saying my balance was £0. Even on the slots, at £4 a spin I got in a feature...and won £11. Do I recommend this site, absolutely not and trust me, I've been a member of all the top popular online casinos.

Been playing at Red Queen Casino for close to 2 years now; it just keeps getting better and better. Still regularly adding new games, still awesome promotions/bonuses (I've noticed even more regularly now) and the slot games all run super smoothly. Player experience is greatly enhanced; just so enjoyable to play and as always, very fast withdrawals. There's nothing I can think of that they could do better, definite 10/10! :)

Nothing! I honestly can't think of any negatives :)

Not my first time in an online casino, but have not settled here as my go to. Variety of games and quality of service separate ie for me.

The online chat function is unreal, got to speak to a bloke who completely understood what I was after and sorted it straight away.

Variety and quality of spinners and I like he format of the table games. Don't know what else you'd want from an online casino.

I have spent a lot of time using online casinos and RedQueen is by far the best.

There is a great variety of games, both slots and table games, all of which are user friendly, fun and reliable.

The customer service is superb. I have spoken with staff from RedQueen, who have always been fast and efficient in dealing with any issues that I have.

Bonuses are frequent and I am treated like a VIP every time I visit.

Deposits and withdrawals are fast and secure, the banking aspect of RedQueen is first class.

This is a fluid, well built website, capable of catering for small and big fish. A joy to use, I would recommend it to anyone.

Red Queen Casino

7 years ago

From all of us here at Red Queen Casino we would like to thank you for taking the time to give feedback on the site and for the great review. We are glad you have enjoyed your experience with us and we will continue to keep all our services to a high a standard and treat our players with this high standard also.

Everything about this casino is perfect almost, customer service are lovely. There are a huge amount of slots and they can handle the big spenders. I play £1.50 -£2.00 slots and got generous returns, I have made many deposits and overall I would say this is my favourite casino online. No long ID process. I made my 1st withdrawal on Visa card Friday and was on my card by Monday. Most withdrawals were 48hours or two working days.

Withdrawals maybe could be little faster but it's a small criticism.

Good selection of slots from various brands, however there was no netent slots which I like.
Slots seem to pay well there is also a free £10 when you join on top of welcome bonus.
Withdrawing was a smooth process in my bank within 2 days. I would recomend this casino.
Very suprised this casino only has a 7.2 rating I've seen poor casinos on here with a better rating

Red Queen Casino

7 years ago

Thank you for taking the time to review our site on behalf of us here at Red Queen Casino. We are very glad to see you enjoyed playing on our site and that the process for you was as smooth as can be. We hope to further our range of slots in the future and can incorporate more brands into our site. Again, thank you for your feedback.

Red Queen Casino is an online casino with modern design. Withdrawal is fast and easy.

It provides Table games as Baccarat, Blackjack, European Roulette, Double Zero Roulette, Roulette Master, SideBet Blackjack.

It also provides Virtual sport like racing, cycling, horses and etc.

There are many funny slots over here – I have played Foxin Wins Games and won.

Live dealer is represented over here - Live Baccarat, Live Blackjack, Live Roulette

There is Arcade -Darts 180.

Some kind of lotto is represented here

Bingo Loto is not here. Also there is no dice. Keno is not here

Red Queen Casino

7 years ago

We would just like to thank you on behalf of our team for your review. We pride ourselves on providing a wide range of games to vary to every player’s taste as much as we can. Since your review we have added Keno games and hope to continuously expand our variety of games in the future.

They have all virtual soccer game
Lovely website design
All games are workin on smartphones

After I won 100 euros they blocked my account and then they closed it the reason was they dont accept customer from Ireland!!!! Then why u let us to open account from Ireland and put Irish addressees in ur system which u allowed.

They did not even send me an email to explain why they have closed my account I got mad they don't even send email what a rubbish ( I got the info via their live chat).

I had two withdraw they r saying they have processed them but after 3 days did not get it.

Great casino and lots of enjoyable games, turned £30 deposit into £800 with the first deposit bonus and was paid to my debit card within 48hours.

No games froze and lots to choose from, also asked for no verification like most casinos asking for passports and utility bills, also no reversing withdrawals which is good as we all know this is just an easy way of the casinos getting your winnings back, great site and thanks Mrs p cheetham.

Nothing to dislike about the casino, I would reccomend to anybody of the most trustworthy site I've ever played

Red Queen Casino

8 years ago

ROCHDALE50 -

First of all, from everyone in the Red Queen Kingdom we wish you a very Happy New Year!

Congratulations on your immediate success & big win! We hope you continue to enjoy your involvement with the site long into 2017 & beyond!

If you ever require anything please do not hesitate to get in contact :)

Warmest Regards,

RQ

Great slots and many to choose from. Fun all around experience. I would recommend to friends. - Elaine.

My connection was fine. However any game I choose to play would crash. Which was far to often. hopefully you will look into the issues and address them.

Red Queen Casino

8 years ago

Merry Christmas TEAHUGGER!

It's extremely pleasing to know that you would advocate us to friends, your praise is warmly received by everyone at the casino.

Red Queen offers slots with some of the most open-handed RTP's in the online sphere!

In regards to your connection, occasionally at times of high activity on the site at peak times during the day, the casino can sometimes experience some drop out. We always advise players to re-load the game & it should clear any error. We do our best to constantly monitor this & expand the casinos power behind the scenes to prevent this from happening.

Over the festive period, The Red Queen is notoriously generous with goodwill bonuses & REAL spins (wager free) giveaways - so don't be a stranger, feel free to say Hi to a member of the team on Live Chat & receive a random Christmas Stocking prize!

RQ - X

Very good deposit and free bonuses, very generous, lots of slot to choose.

Red Queen Casino

8 years ago

Hi BILL1978 -

It's great to hear you made full use of our Welcome Package that we offer all new players to the site!

Our generosity is something we often like to refer back to, any free bonus is a sign of the pool of goodwill that we have on offer to our loyal players within the Red Queen Kingdom!

The Slots offering has seen an increase of 290% since last year, which we will be looking to continue to grow well into 2017!

Have a great week :)

RQ - X

Great selection of slots (they have all ELK slots that I like). I like the navigation simplicity too. Bonus is manageable, but takes time.

Games crashing time to time and have to restart. Wish they had NetEnt live roulette, not the one they currently running.

Red Queen Casino

8 years ago

DONNY_KERRABATSOS -

Hello, thank you for your constructive feedback, I have passed on a note about the game lag you encountered to the technical team.

If you enjoy ELK content, the good news then is that we have just launched another ELK slot release on the site yesterday, "Taco Brothers Saving Christmas" ideal for the Christmas festivities! If you were a fan of the original I would definitely check out this latest twist on the slot favourite perfect for this time of year :)

In regards to bonuses at Red Queen, we are always happy to direct our regular active players to come on over to pay our Live Chat team a visit, who are always happy to discuss goodwill discretionary bonus allowances for those active!

Our Live Roulette choice is based on the premise of trying to offer our players something not as easily found elsewhere at other casinos, in order to help grow our online USP!

Have a great week, hopefully we will cross paths later on during your stay in our Kingdom!

RQ - X

Great site loads of really interesting slots, seem to get a good run for my money on both deposits I made, I did take the bonus as was not to high wagering.

Deposited 10 got up to 240 and made a withdrawal of 200. Spoke to live help today and they said my withdrawal has been sent did not have to send id, so really happy with this site will deposit and play here again.

Only negative was a couple of slots I was playing closed down had to reopen.

Red Queen Casino

8 years ago

Good Morning SLOTTIME111 -

Thanks for the feedback, which is vital for us here at Red Queen Casino, as feedback drives continuous improvement, so this is really good you have taken the time to review the site :)

Look out for more interesting slots being released every single week well into 2017. We are glad your initial experience of the site has been a positive one & we look forward to the challenge of sustaining that first impression!

Congratulations on your win, have a great week!

RQ - X