Raging Bull Casino

I like it when I call a casino that can actually help. However I'm not picky, I'd be ok if they'd just would answer a call, or return an email. Unfortunately Raging Bull Casino does not find it as important as I do.

This has been by far the cliche "worst casino experience ever!". These guys allowed me to deposit a load of money, yet I make my first pay out request for $1,900 on the 22nd of February & I can't get anyone to respond. I've tried numerous times via phone, email, & live chat,(which is a joke they just ask if they can help you & then can't or just don,t) .

I'm normally a patient guy, but I've been given the "document request" run around at a couple online casinos. So my first action after submitting documentations to go over everything I was to send in with a representative & verify I had sent everything they would need, & that I had sent it to the correct department. So when I sent my documents in on the 19th & 20th (before my actual payout date) & get no response by Raging Bull Casino, that was when I began to worry.

I can not even begin to tell you guys how upset this has made me. I spent sooooo much money & enjoyed the games they had. Then to finally cash out & it be a decent amount I was so excited. Then to be completely ignored & see my payout request sit there untouched just makes my stomach churn.

The only option I saw when cashing out was via bank wire. However they take bitcoin. I don't understand why they didn't offer that up at the time of my cash out. To be honest with you guys I am beginning to feel this is not just a isolated problem. I think the business is shutting down & they are just taking in the the most they can before they disappear. If I am wrong & we work this out through AskGamblers, I will apologies for my assumption, but what other rational is there for a casino to ignore their patrons & not get payout requests moving/finalized?

I truly hate to have to warn people about Raging Bull Casino in a review about not honoring payouts & not answering phone calls & E-mails. However I can do it with a good conscience, if I can keep 1 person from making my same mistake I did gaming at Raging Bull Casino.

Thank you so much AskGamblers for the unbiased platform you give us. I just wish I had looked for you guys before I got into this & read the multiple negative reviews about Raging Bull Casino.

-Richard

Nothing to say good about them, their customer service does not basically exists, impossible to get an answer from them.

They are absolute scam don't play with this people they have declined my withdraw 4 times without explanation, they don't answer to email, phone calls nothing!!! I assume they v just stolen my 470 dollars then, tried to contact them for a month and a half and nobody has given me an answer yet on why this is happening.

There's absolutely nothing to like about this casino. Do not play here, they are definitely the worst and most unprofessional outlet I have ever come across.I am actually going to reach out to Real Time Gaming (the software they have licensed to make the casino function) and let them know what an outright scam this place is.

Casinos have the ability to pay out as quickly as they collect.Think about it... why should they be able to bill and debit your cards in split seconds, but when you win you are talking about 10 "business days" of waiting?!?! Perhaps some security is needed to ensure proper payout, but a huge part of their business is holding on to as much money for as along as possible.It's called their "float". The longer they have more money... your money, they are happy. They come up with a bunch of different reasons why they cannot pay quicker but in the end it's all BS.

If you want to know how to get your deposits back please reach out to me, I can help.
*******Do not play at raging bull or any of their affiliates!!!!!!!!!!!!************

I liked the look of site and games and most of the agents seemed nice and helpful even if they were misinformed or giving me false information.

Where do I begin? This was the worst experience. I was so hopeful when I played through bonus and won enough to request a withdrawal. I spoke to a rep and did everything they asked me to. While I was gathering documents printing and filling out the form my husband won and received payout from ignition like a breeze so I was expecting the same experience...

Nope! After asking to deposit I did and received confirmation email. I played and won $300 so I cancelled my request and asked to withdrawal with new winnings. This I'm assuming was my mistake. My account was blocked from withdrawal and I spent a week in the phone requesting help in rectifying apologizing and telling them my deposit still hadn't been taken from my bank. After a week if the "finance dept will get back to you" I was told my deposit never went through my winnings were void but if I deposit again I'll get my original $100 payout from bonus winnings. I did this checked that it was received and played it... I leave them alone to rectify my account only to receive an email that I was denied. Every agent I asked including a supervisor told me I would get my original winnings. I feel scammed and robbed of my time and energy giving them what they asked for just to be continuously lied to and then denied my winnings. Pretty disgusted and disappointed.

Just opened up an account the other day- the interface is nice! Customer service was good too. I deposited 3 or 4 times... one time I used a bonus code. Last time I deposited I won 600+ played it down to 300 and cashed out.... I went right into a customer service chat and Alex let me know I would have the money in my account in 5-10 working days. In online casino talk I think this means two weeks... hopefully I am surprised and it's there before thanksgiving- goodness knows the take the money in real time, wonder why it can't the other way at the same speed.

I don't like that there is not a quicker way to cash out. Perhaps someone can enlighten me from the casino?

Hello

We must know how to restore to Caesar what belongs to Caesar.

I had complications during my first gaming experience with Ragin Bull because I have a deposit that never ended up in the casino casino and the winnings I had made with this deposit were canceled .

I was very scared not to be paid because the only time I had problems with an online casino was with a casino RTG unrecognizable.

But Raging Bull does not belong to this category, I want to restore this image because I am pleasantly surprised by the support and the rapidity with which these complications were clarified.

So thank you especially to Joel, manager on Raging Bull who accompanied me and supported the financial department, and thank you to the financial department which did not leave me too long in waiting.

You convinced me of your seriousness.

Thank you

I have a deposit that has been approved by their system and by my bank but which never ended up in the casino.

The reasons for this incident remain unknown.

CARE!!!!!Accepting any bonus on deposit you are accepting that you can not withdraw more than $2,400 even after playthrough... Won a total of over $18,000 and informed can only withdraw $2,400 of that even though all play through has been completed... Only way to withdraw again is to lose the $18,000 first... Very disappointing and makes the bonuses unusable.. Real shame as the actual games are very nice.

I can't say nothing bad about the actual site, I enjoyed the games.

The fact I wagered the free bonus and withdrew, I had to send tons of id in and they want me to deposit 30 to my account in order to withdraw. The whole reason of using free bonus was so I didn't have to deposit yet, which if I did that will prob have a wagering on and I'll end up spending my own cash, its been around 4days now and still not resolved, no payment, nothing.. I've never had so much mess on to withdraw. Seems to me they don't like to pay out. No free number to ring from uk either :( and live help are no help at all.

Hi Astaroth,

Thanks for your comments. Just briefly again. There was a valid reason for not responding to the complaints in a timeous manner. We were not receiving the email notifications of the complaints, thus we were not aware of them. AG knows us well and we are generally quick to respond and resolve. There have been cases where the complaints have been resolved but not marked as completed by the original complainant. As for your concerns pertaining to weekly withdrawal limits. These limits increase per VIP tier and are not necessarily implemented by us the casino, but mostly by our processors.

We have been in the gaming business for a very long time and I can assure you that we are well liked in the industry by both players and guys like AG. At the end of the day, it's up to you whether you wish to game with us or not, but I can assure you that we are above board and do our very best to look after our players. Just on the topic of delay withdrawals again, 99% of the times there is a valid reason for a delay in payment. As it is, we are one of the only RTG brands that are known for fast payments (quickest).

It's nice hearing from you and I hope that I might be able to twist your arm to give us a shot!

Best Regards
Jason

none at all.... Thanks :o) In fact, something has changed on my profile. I the past I could respond without having to add negative info. AG please can you look into this?

There are two positive points I like the Name and the Curacao Licence (Not 100 percent liking it but ill give a half thumbs up).

Ok by looking at the current complaints in progress which are unresolved, the capped maximum per week on withdrawals, no E-Wallet WIthdrawals this indicates to me that they don't like to pay in a hurry, umm never heard of these guys got a invite somehow they know my email god knows how and yeah my gut feeling is stay away from this one guys.