Blacklisted
Q ueenVegas Casino is a brand operated under the QVAff Affiliation program, a program that has been blacklisted due to the usage of unethical business practices in its relationship with affiliates, including but not limited to lack of communication and cooperation, delayed or declined payments and unprofessional behavior.
- Various withdrawal methods
- Live chat open 24/7
- Proven fair by iTech Labs
- Full range of SkillOnNet games
- No full audit certificate available for viewing
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QueenVegas Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
- E-Wallets 0-24 hours
- Bank Transfers 2-7 days
- Card Payments 2-7 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
QueenVegas Casino is a sleek online casino that offers a wide range of games. They use Cryptologic (WagerLogic) and SkillOnNet software for their virtual casino games, along with a full live dealer lounge. The casino is licensed by the jurisdiction of Malta, Denmark, Sweden and United Kingdom.
QueenVegas Casino Bonuses
QueenVegas Casino Bonuses are designed to suit a variety of players. Whether you are a newbie or a seasoned player this online casino will greet you with fabulous bonus offers. Both fans of match deposit bonuses and Free Spins can get their share of goodies at this casino.
First of all, as soon as they sign up players will receive a neat welcome package containing first deposit and second deposit bonuses. There is a 100% match bonus up to €/£/$ 100 and 25 Free Spins up for grabs on the first deposit, as well as a 50% match bonus up to €/£/$ 150 plus 50 Free Spins on the second deposit. This is more than enough to get players started at the casino.
QueenVegas Free Spins
Free Spins are a regular treat at QueenVegas Casino. From the welcome bonus, players start receiving Free Spins. On the first deposit, they get 25 Free Spins on Ninja Master Slot powered by SkillonNet. Then on the second deposit, there are 50 Free Spins more, ready to be claimed.
Afterwards, players should just keep their eyes open for more amazing offers that may come their way, for this casino just loves to reward loyalty.
Exclusive Bonuses
QueenVegas Casino has partnered up with AskGamblers and prepared two exclusive bonuses available only to our members. These exclusives are even better than the standard offers, and players can get more bonus cash just by using the secret code ASK150 on both their first and second deposit.
Games
The most popular games at QueenVegas Casino are its online slots. The casino features dozens of online video slot titles, including branded games like Flip Flap, Break n' Egg, Fun Fair Ride, and Viking Vanguard. Each game comes with its own distinct theme and paytable.
If you enjoy playing table games, QueenVegas Casino features a number of different virtual options. Play popular favorites like European blackjack, craps, punto banco, French roulette, and pai gow poker, along with several other variants. Each game uses smooth animations and variable bet sizes.
QueenVegas Casino's assortment of video poker games is good for casual players. They feature four different variants: Jacks or Better, Deuces Wild, Aces & Faces, and Joker Poker, each of which can be played 1, 3, 10, or 25 hands at a time. While this is a better than average selection, players looking for different variants will need to look elsewhere.
Live Games
Table game players can enjoy a realistic gambling experience from home. QueenVegas Casino uses advanced webcam technology to stream live blackjack, roulette, and baccarat every day. The live casino offers flexible bet sizes, interactive features, and several different dealers to ensure players have an immersive experience.
Support
QueenVegas Casino's support team does an excellent job at helping players. Their 24/7 live chat service practically guarantees that you'll get a prompt response. You can also use QueenVegas Casino's various email addresses for specific types of inquiries, including multilingual assistance. Emails are generally responded to within 24 hours.
Security and Fairness
We are pleased with the level of security at QueenVegas Casino. Players can count on advanced technology such as 128-bit SSL encryption to keep their details safe. These security measures ensure that no one can gain unauthorized access to your personal and financial data.
The SkillOnNet platform at QueenVegas Casino has passed independent audits from iTech Labs. Unfortunately, QueenVegas does not feature a link to a full certificate of fairness. Posting this audit would be beneficial to both the casino and its players.
Complaints
Read the complaints other players have left for QueenVegas Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Good choice of slots although not all are supported by my tablet, Kindle Fire which is often the case on other sites too so not a criticism. Quick sign up and they don't automatically apply bonuses unless you enter code so not stuck with wagering requirements.
The second game I tried had no option to return to home page to change game. Screen did not slide to return to lobby, nothing in game settings, back button and refresh logged me out and whenever I log back in it returns to the same game immediately with no chance to deposit, contact support or stay on home page. Clearing history, cookies and cache made no difference either. In short, no point returning as I cannot do anything except look at the same game.
Hi LilaC104 thanks a lot for your honest review.. if you could be so nice and send me an email to ahmet at qvaff.com I will make sure to have this fixed and will put something in your Account as well. Thanks again, very appreciated to let us know about this Bug. Have a nice Holiday Your QueenVegas Team
Nice interface, lots of slots to choose from and some OK bonuses on offer. This Casino uses SkillOnNet software. When you get on their website you'll see good navigation for all the important info’s for new players.
Hey Qiffei, thanks so much .. great having you here especially from such a exotic place :) Enjoy your stay and day :)
Nice interface, lots of slots to choose from and some OK bonuses on offer.
Deposit fees! I hate deposit fees, and it really puts me off depositing
HI Matta sry for this late response .. We are working to get rid of Deposit fees from 1st of January Thanks a lot for your kind words, happy you enjoyed it Cheers QueenVegas Team
Assortment of slots. Not much more to say about this casino ...
Let me just say the only reason I came to this casino is because of AskGamblers rated is super high... not sure why??? I spent a lot of money here over 2k and then some but that's the way it goes you either win or you loose .
The problem isn't the RTP even though it seems to be quite low in my book. The fact is I sent my documents over two weeks ago so one can only assume that your acct is verified... NOT. Finally won something worthy to withdrawal and guess what its Friday two weeks after uploading my documents and I can't get my winnings till Tuesday or Wednesday what a joke.
Overall experience: harsh
Never playing here again: check
Recommended: NOT!
Hy Crystal first i would like to thank you taking the time writing a review and apologize I just now reply to you. I have seen your Post before and I have told Payment and Compliance to approve your documents and do the cashout, they have told me this has been done this morning. I do admit we haven't given you the support you deserved and I need to apologize for that .. but let me explain few things. One of the Problems for having the delay was that you have numerouse times cancelled the withdrawl and so we couldn't approve it ... for this i have asked to manual flush your Withdrawl so you are not able to cancel it again. Regarding Docs, we would do always check twice once you send them ( and if before the cashout request ) again once you request a cashout, to make sure you have not changed the deposit option. That's just a short insight what happened behind the curtain. Also I would like to congratulate to your win and I hope you can give us another chance. Have a nice day QueenVegas Team
I came to this website by a streamer who was advertising this website and the first look that it was a good casino with much slots from different providers and clean elegant design.
They also offer much different kind of deposit options that makes it even better for a casino. I tried out to beat the wager with a bonus deposit, but could not beat it. :(
- Support is a joke, all telling different kind of stories and even one of them called me indirectly addicted.
- Verification takes a very long time, sending out the same information every time, no e-mail respond.
- Using a deposit method where it says 0.0% fee but at the end it charges 4.50/5.00 EUR extra for the transaction costs.
My overall experience on this casino is 0 and I would not recommend this casino.
Hi Bosnian033 I'm really sorry that you did not enjoyed your time at our Casino. But let me clarify few things here : You did not make the min. deposit of €20 and you have been given a Bonus manually as a good gesture from the Support .. which you might forgot to mention here :) You mentioned that you have been charged a fee, after they asked you where you see that you went silent and Chat has been closed due to inactivity .. you have than again contact us about the fees and Support told you explicit that there are not fees and that you need to contact the payment provider for this Regarding your KYC check, you have just send Neteller details and nothing more at this point and you have been asked to send more docs .. a very normal procedure which everyone needs to do. Afaik you have done this now and it needs to be reviewed .. this may take a bit longer and it just happened yesterday at 20:30 .. so its a bit fast to complain from my point of view. Besides the case to send docs over and over, you have send your docs without the edges visible, this is something support can not accept and its not just us. Overall, I'm really sorry that we could not live up to your expectations and I wish you all the best Cheers Queenvegas Team
An exceptional casino, fun, great games, amazing customer service, I feel so happy to give them my custom
Slightly small withdrawal limits but being looked into
Hi Rafa, congrats to your win and I'm really happy you enjoyed your time. Cheers Queenvegas Team
Queenvegas-rep sorted my earlier bonusproblem superfast! Excellent work!
Earlier post:
Didn't get a chance to try yet cause I first faced a bonus problem on my first deposit.
I registered to Queenvegas through AskGamblers. I then used bonuscode ASK150 when I deposited 100€. I only got 100€ bonus and there was suppose to be 150€ bonus for that deposit. There is mentioned on their banner here that max bonus value is 150€. Their agent on live chat denied that 150€ is max bonus and didn't credit that missing 50€ for me? If Queenvegas-representative reads this, can you help me to sort this out?
Hi Jipee, the Bonus is 150% up to €100 .. . so the support is right about that. But send me your username on ahmet @ qvaff.com and i will check what can be done. Thanks for letting me know Jiipee :)
Overall I think it's a good casino to play, but for a casino classified as exceptional by AskGamblers I was a little disappointed (since I will explain the negative points). Good support, very fast withdraw (mine took 3 hours to get my Neteller). Finally I can say that the RTP looks good, at least it was until my cashout :), then the balance that was left go quickly.
Negatives: some games are not available (for example, when asked to support the microgaming games, was answered that they had not yet been released), two layouts - one very nice before login, another a little dated after login to the casino (I sent an email with printsc of both, I was told that the casino layout was being improved).
Wager bonus is 30x but if you play NetEnt just count 0.75 (eg wager 1000 just count 750) so you have to wager not 30x the bonus but more, just slots from one provider count 1.0.
fee of 3.5 % for deposit, do not agree and finally whit the ASKGAMBLERS code-ASK150 - I only receive the 150% on deposit, support say free spins not available for this code.
Good luck to all.
Hi Jmore66 first of all thanks a lot that you took the time to write a review and point out the good stuff but even more the negative stuff. Which is very helpful for us. We will try to remove Microgaming Logo for now till it has been added .. it shld take few weeks but you never know. Regarding the layers you are right the internal page is somehow not updated now, it should been done this week and I will push it tomorrow that it will be also ready by this wek or latest next week .. this goes actually also for mobile. The 30x Bonus and 75% for all slots besides GVG Slots its soemthing I can not change for the time beeing. But I will look into it, to maybe make it more visiable for everyone before signing up. Deposit Fees is also which atm can not be changed but I'm working on it that it will be added to the Players Account at the end every Month .. I hope that this is somehow possible. If not we will distribute the money back to the Players through a Promotion or anything else. Regarding Bonuscode ASK150, you should have gotten your Freespins .. and i will tomorrow morning make clear that everyone gets them who has used this code .. also you. Please let me take this chance to also put a small extra in your Account - I hope that this username here is your player username, otherwise pls send me your username. Thanks again, it is very appreciated from my side. Have a nice day Cheers Queenvegas.com
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Liked the games and the bonus through askgamblers.
Did not get my second bonus, just 50% and no freespins. Live chat had a long story and offered 25 freespins which I did not accept.
Game screen is a little small.