QueenVegas Casino

I like the collection of games that they have. They are very generous when it concerns the bonus offer. I like the designs of the games. Also, the customer service agents are good and the email responses as well.

My only issue is the wagering system. Always have to wager.

Till February 2018 everything was ok. Withdraw in less than 30 minutes when I asked my manager.
Nice slots from not so common providers.
Variety of bonusess every day for deposits from 20 - 200 euros.
Nice support which finaly resolve my frustration from pending withdraw.

Withdraw withdraw and again withdraw. My last withdraw request 16:29 29.5. 2018 on 5 000 Europending more than 20 hours. Nobody can tell me exact time when will be processed. Only replies like were doing our best or as soon as possible makes me angry.

For me it was casino in my own top 5 but actual withdraw pending time is something what I cant accept. If I got money I ll update info here with final withdraw time.

Finaly I got my money after more than 24 hours but before this I´ve been contacted by phone with explenation and with excuse. This again move Queens in my top 5 casinos.

Good selection of games and generous bonus offers.

I have had some issues on receiving my deposited money (they will charge me, but I wont receive anything). This has happened twice on the first time I battled around 3-5 hours in order to receive my deposited money. I did not receive any compensation for this, they only gave my deposited amount.
Today this same issue happened for me, but this time I decided just to let them have my 20 euros. I am not going to "battle" 3-5 hours in order to receive my deposited money.

If you are going to play here please prepare yourself, because Queenvegas might not credit your deposited money.

I have not had a chance to like anything about there site

I signed up to there site and deposited £30 and would receive a 100% match, that went through ok I could see on my account that I had £30 cash and £30 bonus but every time I tried to click on a game a message pops up saying contact support, this I don’t mind doing but it gets very frustrating when there live chat is not maned, I have left countless messages but to no avail, that’s been twenty four hours now and still no reply.
I think I will have to put this one down to experience and except I have been conned out of £30,
I do think ask gamblers should look into these types of sites as they are advertising on there behalf

I didn't like anything to be honest about this casino.

I signed up via ASKGAMBLERS* Matched deposit and 25 freespins I deposited £50 and didnt receive matched deposit. I got in contact which was very hard to do as only email was available as livechat didnt seem to be available so not a good site in my opinion and I never did get the bonus as they said I never used link which I did via this site. I also noticed my account kept locking not allowing me in.

Good Selection of games. Customer Sevice good. Email response ok

False Advertising with withdrawal times and NO mannual flushing. Have to wait 11 hours or more even if you ask for manual flushing. All withdrawal methods transaction pending for more than 11 hours No Debit or Credit Card withdrawal to South Africa. Need to withdraw with ewallet that cost the player an arm and a leg.

Good range of games. I like the variety. Is laggy sometimes and you can't exit some of them which can cause problems with starting a new one. But defiantly lots of choice.

Doesn't answer emails. live chat NEVER works. Been trying to sort my withdrawal out but have been getting no response. System to upload ID doesn't accept the smallest of phone photos. I have emailed over my ID untold amount of times and never heard anything back. I am starting to feel like this is a scam? .

Also been emailing for weeks about the bonus not working and hearing nothing back.

I am surprised something that is reviewed so highly on here is so badly run?

Good variety of game. Site design looks decent. A few bonus offers.

I thought I would try this casino as they were certified by Ask Gamblers with a 10 star review. My experience on my second deposit was not very good. I was trapped playing Fish Party pretty much the whole time. When I exited from the game but hitting the "x" on the top right (the only way to exit a game)

Not a bad range of games. Pity they are full of constant glitches.

There is next to no support on the site, compounded by no phone number. I went to cancel a withdrawal so that I could continue playing without having to deposit ore money. I cancelled the withdrawal but couldn't play. The site told me that unless I uploaded identification documents they would stop me playing on the site. I attempted to upload the documents, but was told that the documents were either too large a file size or the incorrect format. I checked the file size of the documents and they were less than a fraction of the maximum file size being asked for. They were also all in the correct format. I have joined lots of sites where I have been able to withdraw money straight away with no hassle.

The games have constant glitches which interrupt the flow of play right in the middle of a game. I do feel as though this site is not to be trusted.

Wide variety of games. Enjoyed live table games too.

No communication/support. I sent in KYC documents a couple of days ago and haven’t heard anything at all. I appreciate these take time but seeing other negative reviews here is unsettling. I also can’t see a live chat support feature anywhere? I’ve sent 3 emails and have yet to recieve a genuine response.