Blacklisted
Q ueenVegas Casino is a brand operated under the QVAff Affiliation program, a program that has been blacklisted due to the usage of unethical business practices in its relationship with affiliates, including but not limited to lack of communication and cooperation, delayed or declined payments and unprofessional behavior.
- Various withdrawal methods
- Live chat open 24/7
- Proven fair by iTech Labs
- Full range of SkillOnNet games
- No full audit certificate available for viewing
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QueenVegas Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
- E-Wallets 0-24 hours
- Bank Transfers 2-7 days
- Card Payments 2-7 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
QueenVegas Casino is a sleek online casino that offers a wide range of games. They use Cryptologic (WagerLogic) and SkillOnNet software for their virtual casino games, along with a full live dealer lounge. The casino is licensed by the jurisdiction of Malta, Denmark, Sweden and United Kingdom.
QueenVegas Casino Bonuses
QueenVegas Casino Bonuses are designed to suit a variety of players. Whether you are a newbie or a seasoned player this online casino will greet you with fabulous bonus offers. Both fans of match deposit bonuses and Free Spins can get their share of goodies at this casino.
First of all, as soon as they sign up players will receive a neat welcome package containing first deposit and second deposit bonuses. There is a 100% match bonus up to €/£/$ 100 and 25 Free Spins up for grabs on the first deposit, as well as a 50% match bonus up to €/£/$ 150 plus 50 Free Spins on the second deposit. This is more than enough to get players started at the casino.
QueenVegas Free Spins
Free Spins are a regular treat at QueenVegas Casino. From the welcome bonus, players start receiving Free Spins. On the first deposit, they get 25 Free Spins on Ninja Master Slot powered by SkillonNet. Then on the second deposit, there are 50 Free Spins more, ready to be claimed.
Afterwards, players should just keep their eyes open for more amazing offers that may come their way, for this casino just loves to reward loyalty.
Exclusive Bonuses
QueenVegas Casino has partnered up with AskGamblers and prepared two exclusive bonuses available only to our members. These exclusives are even better than the standard offers, and players can get more bonus cash just by using the secret code ASK150 on both their first and second deposit.
Games
The most popular games at QueenVegas Casino are its online slots. The casino features dozens of online video slot titles, including branded games like Flip Flap, Break n' Egg, Fun Fair Ride, and Viking Vanguard. Each game comes with its own distinct theme and paytable.
If you enjoy playing table games, QueenVegas Casino features a number of different virtual options. Play popular favorites like European blackjack, craps, punto banco, French roulette, and pai gow poker, along with several other variants. Each game uses smooth animations and variable bet sizes.
QueenVegas Casino's assortment of video poker games is good for casual players. They feature four different variants: Jacks or Better, Deuces Wild, Aces & Faces, and Joker Poker, each of which can be played 1, 3, 10, or 25 hands at a time. While this is a better than average selection, players looking for different variants will need to look elsewhere.
Live Games
Table game players can enjoy a realistic gambling experience from home. QueenVegas Casino uses advanced webcam technology to stream live blackjack, roulette, and baccarat every day. The live casino offers flexible bet sizes, interactive features, and several different dealers to ensure players have an immersive experience.
Support
QueenVegas Casino's support team does an excellent job at helping players. Their 24/7 live chat service practically guarantees that you'll get a prompt response. You can also use QueenVegas Casino's various email addresses for specific types of inquiries, including multilingual assistance. Emails are generally responded to within 24 hours.
Security and Fairness
We are pleased with the level of security at QueenVegas Casino. Players can count on advanced technology such as 128-bit SSL encryption to keep their details safe. These security measures ensure that no one can gain unauthorized access to your personal and financial data.
The SkillOnNet platform at QueenVegas Casino has passed independent audits from iTech Labs. Unfortunately, QueenVegas does not feature a link to a full certificate of fairness. Posting this audit would be beneficial to both the casino and its players.
Complaints
Read the complaints other players have left for QueenVegas Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Good game selection
Nothing else positive in this casino
Support always unavailable
Fake promotions through fake streaming peoples
Too much restrictions on the bonus wagering
No answers to the emails
Keep away from this casino
+ Good Games
+ Friendly Design
+ MGA Licence
+ Partner with big other sites
- No Support / Live Chat is Offline everyday 24h
- Can´t play on Slots with Real Money / Account blocked?
- No Help after writing E-Mail
- Promotion with fake Streamer and fake Money
The selection of games. There a lot games to choose from and the games are good. The support team however.
Support not live. I had to wait 4 days to get an answer, send multiple messages regarding pay out.
I have been a little hasty to say negative things about this site. Customer support are VERY helpful. Layout of the site is great and so many games to play with excellent bonuses.
The only thing I dislike is that the online chat isn't always available but do appreciate that they deal with a high volume of support at one time.
Quick withdrawals through PayPal.
Great selection of games.
Often little deposit deals to take on a daily/weekly basis.
Support is nowhere near what is advertised. It's a big nono for anywhere I play at.
They are running the lower RTP % on the play n go games.
Website layout could do with being updated to be more user friendly.
Queenvegas has a large amount of slot providers. Second reason to play there was 150% bonus on 1st deposit provided by one of their affiliates (twitch streamer).
Much more to dislike than to like.
1) The casino claims to have 24/7 support: not even close. Online chat was offline since Friday, and only on Monday I was able to reach them.
I've sent them 3-4 mails before in the range of 4 days (Thursday night to Monday) requesting general info about their service - and got no reply.
2) The 150% bonus I got was supposed to have 30x wager ONLY on bonus amount. In reality it was 30x for deposit+bonus (or 60x). You may be confused by their system of calculating wagering process, since it's "redemption points" and not a human-understandable terms.
3) The overall site layout and functionality was quite odd and uncomfortable; this is a matter of personal preference though.
4) Somehow any Netent slot wasn't even trying to load. Could be smth with my browser though, however I tried to logout/refresh - nothing helped.
The games. Good variety and not much lagging. Unfortunately the only reason I was drawn to this place.
Every aspect of withdrawals and customer service. Took me 23 days to get my withdrawal, lots of nonsense emails going back and forth. Rude customer service reps. Just an awful place to deal with.
Hi Torontochic As explained to you in your complain ! It's not our fault that your credit card is not able to take payments! And we can only send you once per bank transfer when the money arrived back and that a bank transfer can take up to 5 business days it's very normal. You have been very rude and even when trying to help you .. you didn't show any respect given that this could have been avoided from your side in the first place by letting us know that your card will not work.
I think QueenVegas is my favourite online gambling site.
- They have my favourite game providers: Merkur, Bally, Microgaming, Gamomat, Big Time Gaming, WMS and Blue Print.
- They also process my withdrawals really quickly normally it is like 1-2 days and it is processed
- Their site runs smoothly and they have really good filters to search games / game providers
- Daily promotions are awesome
- Customer Service, fast replies and I never need to queue for hours
- Also for some reason I have made so many withdrawals from QueenVegas, so I guess that they like me as well haha
- The only thing I do not like is that their wagering requirements are pretty high, but because they offer so good daily promotions I do not really mind
Pretty big range of games, which is great.
Withdrawal is fast if your account is verified before requesting a withdrawal.
Very generous daily offers.
Supports PayPal.
They have fees on some of their deposit methods, mostly e-wallets, which is unfortunate in 2018.
Their bonus system is a little confusing at first, because they don't exactly show what's left to wager, but some kind of points. When playing with a bonus, carefully read the bonus terms, because the maximum you can place per bet is 10% of your received bonus.
It's seems very hard to reach the support. I have yet to see the Live Chat online. When it's not online, you can write them an e-mail, to which they'll reply. In my case, the reply was very lackluster and I couldn't send an answer, I got an error message from my email provider: "The recipient server did not accept our requests to connect". I sent my documents via e-mail, but they only verified them when I uploaded them via their website. Unfortunately I had to go the AskGamblers complaints way to receive an answer. If they manage to improve their support, I'd happily give a better rating.
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Screenshot
Good selection games indeed. Other than that, nothing else.
The live support ever not available. I frustrated for the issue remove the active bonus to get continue with the games. Sadly, there is no way to forfeit the active bonus by myself and need to contact support. I was waiting for 2days for the email reply regarding my request but no one can help .. the live chat definitely not available ever .. This is really a joke if I still carry on with such casino... Stay away.