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Editor’s View
PlayOJO Casino is active in different markets and it’s been popular in the UK for a while. The casino offers unique promotions to players, while there is a decent number of casino games you can access.
The website has a modern look and you can easily access different lobbies and enjoy your favourite titles. Make sure to check out OJO’s specials for additional perks.
- 0-24 withdrawal timeframe
- Multiple reputable licences
- Over 8,900 games
- You need to be registered to use support
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PlayOJO Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About PlayOJO Casino
If you’re looking for online casino sites in the UK, PlayOJO is licensed and registered by the UKGC and attracts new players with unique bonus offers. Additionally, the online casino has multiple other licences, including the one from MGA and AGCO.
Depending on the country you’re coming from, there might be slight changes in bonus offers, payment options and general Terms and Conditions. To register at PlayOJO Casino, you’ll need to provide your phone number and other details, but if you already have an account on any other SkillOnNet casino, you’ll be able to use quick registration.
Being a member of PlayOJO has a lot of perks, but there are some downsides you should know about, too. With the CasinoRank of 6.7, PlayOJO is a decent casino to join, but read our expert casino review to learn more about it.
- E-Wallets 0-24 hours
- Bank Transfers 2-7 days
- Card Payments 2-7 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at PlayOJO Casino
PlayOJO Casino allows different payment options, all of which are listed in our Payments tab. Deposit and withdrawal methods may vary between different countries.
The minimum deposit is €10 or equivalent. Players will receive email confirmation of the transaction after each deposit. There is no minimum withdrawal amount, but the casino may send a check for all withdrawals below €5.00.
For wins over €5,000 or equivalent as well as jackpot, the withdrawals may take longer due to extra steps the casino takes to verify the win and ensure everything’s in order. There aren’t any fees for debit cards and online wallets, but you’ll have to pay €10 for wire transfer withdrawals up to €500.
Games at PlayOJO Casino
A wide range of games can be found at PlayOJO Casino, with progressive jackpot slots being some of the go-to for the majority of players. The slots are divided into different categories and you can use the search bar to find your favourite titles or make the most out of advanced search.
Demo isn’t available, so to access any casino games, you must become a member. Other games include online blackjack, roulette, other table games and live casino games.
The casino features OJO’s Specials that include The OJO Wheel and Prize Twister where you can test your luck as well as the Hot or Cold feature that shows which games are paying more and which aren’t popular at the moment. There are also OJO Levels, which is a kind of a loyalty program that helps you unlock additional prizes.
PlayOJO Casino’s Commitment to Responsible Gambling
PlayOJO Casino has several responsible gambling tools that help players stay in control of their spending. You can set deposit and time session limits within your account, while there’s also a reality check tool to help you keep track of your time spent online.
Additionally, players can take a self-assessment test and can take breaks or self-exclude from the casino. PlayOJO is registered with GAMSTOP, making it safe for gamblers around the UK. To access the website, you must be at least 18 years old.
Customer Support at PlayOJO Casino
PlayOJO Casino offers customer service via email and live chat. There are also FAQs on the website, which can be helpful for newcomers.
Email is open to everyone, whereas live chat is available only to registered users. The live chat works 24/7. However, you may need to wait a while before someone replies to your query.
Complaints
Read the complaints other players have left for PlayOJO Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Thanks for your great feedback, we have changed the prize structure for the tournaments since your post and now more players then ever before will win something from the freeolls. There are more free spins to be won so please check out the tournaments again soon. Team PlayOJO
Good selection of slots
No wagering requirements
Can’t switch off the cancel deposit
Withdrawals take ages... most sites is within 4hours for PayPal. Been 24 hours and still not processed.
Live chat give automated response and end chat but change my email address and get through?
Thanks for your feedback..Checking your account i see you have been paid and you were not disconnected from chat nor were you blocked.I see that the conversation was finished and you were advised there is no way to remove the "cancel WD" option. I have asked the casino manager to speed up your payments in the future and I hope we see you back at PlayOJO soon Team PlayOJO
Play Ojo advertises as "a fairer casino". I can't say anything else than this is really true. All other casino's I play have bonuses, but all have high wagering requirements, so when you win some, usually you lose it all before you can withdraw anything. At Play Ojo there is no wagering requirements whatsoever, so all free spins convert into cash money. You have some other casino's who do this, Rizk or Guts, but there you you have to be happy when you get 5 spins on starburst or something like that. At Play Ojo a lot of times you get 2 spins of 20c for every Euro you deposit, so you can get some nice cash on it if you strike lucky. I read a lot of bad reviews below, but in my opinion this is one of the best casino's. Ofcourse there are casino's with faster withdrawal times, but come on, how can you yell shame shame if they payout within 12 hours? There are a lot of casino's who take 5 days to do that.
I would like to see that you could sort games on provider or something like that, but otherwise none
Thank you for your review and kind words about PlayOJO. Regarding the sorting of our games by provider we do have this feature on the Games page. If you click on Advanced Search all the Providers will open in the left side menu where you will see the large range of game providers and game Studios PlayOJO works with. And we keep adding more and more, there are now over 1000 popular games available Team PlayOJO
Good generous promotions
Nice selection of games to play
Live chat is friendly, but often cant really help out ...
My username is Mikey198501
The withdraw times are horrible ... I read that Playojo replies so many times that its super fast specially after verification ...
Well I can tell due to experience that times remain veryyyyy long !!!
Decided to test it again today ... and guess what; hours later and my small withdraw is still pending!!
Super sad that these timeframe are so horrific long :(
Thanks for your feedback. Your comments are a bit harsh on our withdrawal times don't you think ? I checked your account and you were paid last night some 4-5 hours after you requested the withdrawal. We don't work 24 hours a day and you got the payment on the weekend within 11 hours as we advertise . Anyway well done on the win and hope to see you back soon Team PlayOJO
The bonus’ can be interesting from time to time and they have a few good games.
Customer Service and Verification process are equally useless as one another.
They hesitate on paying out creating a long winded verification process.
Customer Services won’t ever give a straight answer to your question.
A shame as they could be good but getting your money back out is a problem.
Thanks for your review . Under our casino License we have to get specific documents from you in order to verify who you are. Now that you have sent the correct ones we have made you payment. From now on any winning will be processed really quickly. Hop to see you back at PlayOJO soon
I have left a previous review for this site when I first opened my account because to be honest I do actually like most aspects of it. Great selection of games, no wagering, money back as you play and quite lucky for me. I also liked the fact that the site is easy to navigate, support usually available and it has an impressive selection of payment methods including paypal which is my preferred choice. Thumbs up!
Now on to the bad bit. The withdrawal process is slow. I deposit by paypal and when you withdraw you get an email saying it will be with you 'in a flash', it isnt! Most other casinos payout quite quite quickly when you use electronic wallets in my experience, But this site is so slow and customer service seem to have no idea whats what simply stating its being worked on, yawn. Still waiting on a withdrawal now to paypal and its been almost a 24 hours. An otherwise good site let down by the withdrawal process.
Thanks for your kind words. Regarding your withdrawal , can you please send me your playojo username so that we can investigate for you ? we do usually pay very quickly but i would have to check your account to advise further
Withdraw is a joke!
I had account with ojo for few months. I have used PayPal and debit card to deposit. After few months and spending fair bit of money I've managed to win some of it back. I have tried to payout to PayPal as in terms and condition says it is fastest was and because I have used PayPal previously I would be in a flash. After few attempts to speaking to crew all answer I had that team is working on it now and I'll get it asap. Eventually next day they processed my payment but not to PayPal but to debit card! What a joke I choose paypal to had my losses back fast but they decided I have to wait even longer. Avoid this casino. There are plenty other that pay out fast without problems like ojo
Thanks for taking the time to provide feedback . Under the Licenses we have we are obliged to return any withdrawals to the initial method used to deposit. Credit cards take first priority. Once the amount deposited has been returned another withdrawal ,method can be used. Team PlayOJO
Takes forever to get your account verified. The website advertises about quick payments but doesn't provide quick payments. You only need to verify your account once but when that one time takes forever by the "payment" - team it kinda makes you not wanna use the casino again since there's plenty of other casinos with way quicker withdrawals and customer service. Would not recommend this casino.
thanks for your feedback, i have messaged you for your username so i can check why there was a delay with your verification. i am surprised a bit because our verification is very quick unless there was an issue with one or some of your documents. Thanks PlayOJO Team
I like few slots in this Casino specialy white Rabbit, Bonanza and vampire
First a very slow online casino when you open you need to wait quite sometimes to finish the loading.
Personally when I start playing in this casino (year plus ago) and after going thru the verification needed and complete it it was fine when I request for a withdrawal unlike few days ago they really stress me out with decline after decline and ask me to go thru verification again and from one department to another one for a few hundred bucks amount to withdrawal. Well I decide to cancel the withdrawal and just waste it better from wasting my time on this casino.
Customers services is useless specially the emails one, as live chat Olga is very Rude try to make you steam more if your already steaming.
Loukas is just fine but if you are lucky you will get Alexia a very friendly person and she know how to absorb the situation and make you OK.
I really wish I stick to my few other casino never had a problem with and treated as a Vip.
( I will never play again in this casino and sure I will tell all my friends to avoid playing in it)
Thank you for your feedback joekruz. We are glad to read that you like our games and had a good run on some. It would seem that the main issue with your experience was the verification process and the necessity to ensure that the documents provided were in good standing. We would like to apologize for any inconvenience that this may have caused you and take this opportunity to clarify our verification process in the light of player account integrity and in accordance with our regulators. I would draw your attention to the fact that we are obliged to go through a specific verification process in our system to ensure that every member’s personal details are/have not been misused. As such, when we are unable complete this process or a possible discrepancy occurs, to ensure we are speaking to the actual account holder, we sometimes require additional information so that the account is verified and the member can enjoy his/her time in our casino. I can genuinely understand that this process may be slightly tedious at times however we can assure you that once this process has been completed, you will be able to enjoy your favorite games and your winnings. Once again, I can assure you it is only carried through for your safety and account integrity and if you can provide us your username we will have the casino manager review your case. Team PlayOJO
Everything. I have been playing online for many years and have closed many accounts down. I have won my biggest wins on this website and not just one. Love the free bonuses and kickers. Great support over the phone and online. Very fast withdrawal times via PayPal.
Sometimes the games are slow. Otherwise I have only good stuff to say about OJO.
Thanks for you great comments and feedback and really pleased you enjoyed playing at PlayOJO we sent you a message for more information about which games were slow for you so if you could answer that we would appreciate it Team PlayOJO
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ALL!!!
- friendly support
- no wagering on any freespin winnings!
- cashback on any bet!
- WMS(Scientific) games available for german players!
One of my three favorite casinos
- TOURNAMENTS ONLY
if you make a deposit you´re available to play 3x daily freerolls for the next three days, but to win in these freerolls you have to finish in the top three of ranking and after spending a lot of time and nerves i can write that you need the same luck like a lottowinning player.