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Editor’s View
PlayOJO Casino is active in different markets and it’s been popular in the UK for a while. The casino offers unique promotions to players, while there is a decent number of casino games you can access.
The website has a modern look and you can easily access different lobbies and enjoy your favourite titles. Make sure to check out OJO’s specials for additional perks.
- 0-24 withdrawal timeframe
- Multiple reputable licences
- Over 8,900 games
- You need to be registered to use support
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UK Visitors: 18+ | Restrictions Apply | T&Cs Apply | Please Gamble Responsibly. GambleAware
Ontario Visitors: 19+. T&C Apply. Play Responsibly.
PlayOJO Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About PlayOJO Casino
If you’re looking for online casino sites in the UK, PlayOJO is licensed and registered by the UKGC and attracts new players with unique bonus offers. Additionally, the online casino has multiple other licences, including the one from MGA and AGCO.
Depending on the country you’re coming from, there might be slight changes in bonus offers, payment options and general Terms and Conditions. To register at PlayOJO Casino, you’ll need to provide your phone number and other details, but if you already have an account on any other SkillOnNet casino, you’ll be able to use quick registration.
Being a member of PlayOJO has a lot of perks, but there are some downsides you should know about, too. With the CasinoRank of 6.7, PlayOJO is a decent casino to join, but read our expert casino review to learn more about it.
- E-Wallets 0-24 hours
- Bank Transfers 2-7 days
- Card Payments 2-7 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at PlayOJO Casino
PlayOJO Casino allows different payment options, all of which are listed in our Payments tab. Deposit and withdrawal methods may vary between different countries.
The minimum deposit is €10 or equivalent. Players will receive email confirmation of the transaction after each deposit. There is no minimum withdrawal amount, but the casino may send a check for all withdrawals below €5.00.
For wins over €5,000 or equivalent as well as jackpot, the withdrawals may take longer due to extra steps the casino takes to verify the win and ensure everything’s in order. There aren’t any fees for debit cards and online wallets, but you’ll have to pay €10 for wire transfer withdrawals up to €500.
Games at PlayOJO Casino
A wide range of games can be found at PlayOJO Casino, with progressive jackpot slots being some of the go-to for the majority of players. The slots are divided into different categories and you can use the search bar to find your favourite titles or make the most out of advanced search.
Demo isn’t available, so to access any casino games, you must become a member. Other games include online blackjack, roulette, other table games and live casino games.
The casino features OJO’s Specials that include The OJO Wheel and Prize Twister where you can test your luck as well as the Hot or Cold feature that shows which games are paying more and which aren’t popular at the moment. There are also OJO Levels, which is a kind of a loyalty program that helps you unlock additional prizes.
PlayOJO Casino’s Commitment to Responsible Gambling
PlayOJO Casino has several responsible gambling tools that help players stay in control of their spending. You can set deposit and time session limits within your account, while there’s also a reality check tool to help you keep track of your time spent online.
Additionally, players can take a self-assessment test and can take breaks or self-exclude from the casino. PlayOJO is registered with GAMSTOP, making it safe for gamblers around the UK. To access the website, you must be at least 18 years old.
Customer Support at PlayOJO Casino
PlayOJO Casino offers customer service via email and live chat. There are also FAQs on the website, which can be helpful for newcomers.
Email is open to everyone, whereas live chat is available only to registered users. The live chat works 24/7. However, you may need to wait a while before someone replies to your query.
Complaints
Read the complaints other players have left for PlayOJO Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Thanks for taking time to review PlayOJO. i checked your account and see that your withdrawal was paid over 30 mins ago. Apologies for the delay this time team PlayOJO
-Appealling marketing
-Friendly environnement
-Kickers & bonus
-Loyalty wheels
-No wagering requierements on cashback
All sort of way to get cashback
-No live chat, about 24 hours for a reply
-Layout to search a game is not easy to navigate also 'Game' 'kicker' 'ojo special' 'Level status' take a 1/5 of your screen and you cannot reduce it !
-Choice of slots for Canadian is fairly basic, no Red Dog ,BTG,Thunderkick
-Near the bottom of rtp slots ive seen...but you got a lot of way to get cashback!
I'm not sure their cashback sheme would work...probably at a high rate in volume !
nope
Thanks for your Review and Feedback. Hope you stick around and play, we have new games being added every week Team PlayOJO
Fairly decent live casino. Most of the good BTG slots (didn't see any Novomatics). No wagering on the bonuses, Although T&C's mention that they are hot on bonus abuse though, so they prob will want you to wager any bonus winnings through at least once, which seems fair to me. Fairly easy to upload verification docs.
Overall, I may play here again as there is just enough to like about it. I would like to see some Novos & definitely need to see better automatic casinos games, their computer roulette graphics are soo poor.
Took quite a while to get verified, slightly over 24 hours from initial upload and took slightly over 33 hours to have withdrawal processed. This is not exceptionally bad for the industry, but it isn't gold standard. When in 3 or 4 live chats their response was always 'its with the payment team', I mean what is the point of live chat if you can't actually provide any assistance beyond stock answers.
Thanks for your feedback and its good to see you got your payment. The first withdrawal does take a bit longer then normal but after that we aim to pay within 11 business hours. Regarding live chat, our Support operators don't do payments so its understandable they don't have the latest updates on the status of a withdrawal. Its always best to send an email so they can forward it to the Payments department and get a reply to forward on to you Anyway congratulations on your win and we wish you luck for the future Team PlayOJO
No wagering and no maximum wins for free spins which is great. Easy site to use.
The customer service for verification of documents is taking too long. I received an email to upload my docs which I did and even got the confirmation email. After a few days, there was no response. I contacted them and said my passport wasn't uploaded despite getting an auto-confirmation. I re-uploaded it and was told it would be passed on to their verification dept. Another few days later, still nothing! I had to contact them again and said it will be forwarded to the relevant dept which I said I thought it's been? I was told yes, but it will be forwarded again to speed it up. Today, still nothing! The free spins email offers I got and my kicker win have already expired and my account is still not verified. Of all the sites, this is the only one that is taking forever. Some can verify within 24-48 hours. This one is gonna reach 2 weeks soon and no action.
Thanks for your review and feedback. I need your PlayOJO username so that I can check what happened , could you please post it for me here or send me a message and I will get back to you really quickly Thanks
Big variety of games, live games also seem to work properly, cool layout.
Withdrawal is quite unclear if its your first time cashing out.
Thanks for your review and comments. Cashing out for the first time can take a little longer but once its done things get a lot quicker. I see that you made withdrawal request in the early hours of the morning but you have now been paid Nice win ! team PlayOJO
Got Bonanza (BTG)
Good options for deposits,
Never made a withdraw
Games like Bonanza lags like hell taking forever to start, and i tried it couple of times in their casino
Website is not that good overlooked'
Getting freespins in a game called Ninja something that lags up the entire website of the casino making you get back into the freespins only to get freezed again
Not good promos
Hi thanks for your feedback Could you please send me your PlayOJO username so that we can investigate further. Or you can contact the playOJO Support crew and tell them the issues you had. I am sure they will be happy to help the PlayOJO Team
A great selection of games and fun promotions. Having no wagering requirements makes it so much better because you can just enjoy your game play without worrying about hitting targets. Alot more sites should do this. Great job ojo
The verification process and customer service leaves alot to be desired, they really need to step this up. Customer service is hard to get hold of and aren't very friendly and don't seem to know what there doing. I sent my documents to be certified back in January and I have been messed about with different stories ever since, I'v been on chat numerous times to get this sorted and keep getting different stories, I contacted them yet again yesterday about this and I was told yes I am verified and yet today I get a email saying my documents failed. I took a screen shot of the conversation to prove that I had been told my account was verified but now its not. It's really unprofessional, of course they need to certify players but it's been well over a month and still no avail. I'v asked for my account to be closed numerous times but ojo ask you to give them another chance and offer you a few free spins, that's all well and good but that doesn't fix the underlying problem. I really hope they step up and fix there customer service and verification process as I feel they could really be a leading site because they stand out with slot tournaments and no wagering but sadly they will start to lose custom if they carry on allowing bad customer service and months wait to get verified. Good luck ojo I hope you can make the changes and become the best.
Thanks for your feedback and taking the time to write a review. Regarding the negative experience with verification and payment, i see you did get paid very soon after your review but i do understand how frustrating it can get. But now that you are verified and you have been paid it should get a lot faster someone from Customer Support will contact you and see if everything was settled up correctly Apologies for the delays you faced and hope to see you back playing one day Team PlayOJO
Withdrawals speedy. Customer service very polite and helped as much as he humanly could.
Games failing when you are about to receive free spins or bonus features on slots. Complaint emails sends standard but unhelpful. Who is going to keep depositing knowing the reals are going to fail. Did this twice in one night. Have to log off to resume game. Bonus play gone. Not credit for these losses. Will not be depositing any more money. If the cannot resolve this major flaw on the site. New paying customers are not going to stay. .......
The games that is about it. Good selection of games just like many other casinos.
Terrible customer service. They advertise 11 hour withdrawal s which has never happened in any of my withdrawal's. Tried to call by phone ... no answer. I'm still waiting for my latest withdrawal 25 hours so far and counting. Customer service department just useless.
Thank you for your feedback. Could you please send me your PlayOJO username so we can investigate further Thanks
ALL!!!
- friendly support
- no wagering on any freespin winnings!
- cashback on any bet!
- WMS(Scientific) games available for german players!
One of my three favorite casinos
- TOURNAMENTS ONLY
if you make a deposit you´re available to play 3x daily freerolls for the next three days, but to win in these freerolls you have to finish in the top three of ranking and after spending a lot of time and nerves i can write that you need the same luck like a lottowinning player.
Thanks for your great feedback, we have changed the prize structure for the tournaments since your post and now more players then ever before will win something from the freeolls. There are more free spins to be won so please check out the tournaments again soon. Team PlayOJO
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I love this casino because its fun and have good terms and such! They have good games and u get cash back for every spin and they give good customers some bonuses every now and then !
I have taken out money several times and its been from 11 hours to 24 usually but now it has been over 36h and still no money so that only the first withdrawal takes more then 11 hours but the rest don't. It is not accurate!