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PlayOJO Casino

Our Rating CasinoRank
6.8/10
CasinoRank
Player Rating 444 reviews
6.9/10
444 reviews
Complaint Response 454 complaints
1 day avg. 454 complaints

AskGamblers Quick Overview

Editor’s View

PlayOJO Casino is active in different markets and it’s been popular in the UK for a while. The casino offers unique promotions to players, while there is a decent number of casino games you can access.

The website has a modern look and you can easily access different lobbies and enjoy your favourite titles. Make sure to check out OJO’s specials for additional perks.

What we like
  • 0-24 withdrawal timeframe
  • Multiple reputable licences
  • Over 8,900 games
What we don’t like
  • You need to be registered to use support
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Ad Disclosure Ontario and UK

UK Visitors: 18+ | Restrictions Apply | T&Cs Apply | Please Gamble Responsibly. GambleAware

Ontario Visitors: 19+. T&C Apply. Play Responsibly.


PlayOJO Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.playojo.com
Established
2017
Licences
Malta Gaming Authority, UK Gambling Commission, Danish Gambling Authority, Swedish Gambling Authority, Alcohol and Gaming Commission of Ontario
Affiliate Program
EGO
Languages
English, Finnish, Norwegian, Swedish, Danish, French
Casino Type
Instant Play, Mobile, Live Casino
Mobile Apps
IOS, Android

General Information About PlayOJO Casino

If you’re looking for online casino sites in the UK, PlayOJO is licensed and registered by the UKGC and attracts new players with unique bonus offers. Additionally, the online casino has multiple other licences, including the one from MGA and AGCO.

Depending on the country you’re coming from, there might be slight changes in bonus offers, payment options and general Terms and Conditions. To register at PlayOJO Casino, you’ll need to provide your phone number and other details, but if you already have an account on any other SkillOnNet casino, you’ll be able to use quick registration.

Being a member of PlayOJO has a lot of perks, but there are some downsides you should know about, too. With the CasinoRank of 6.7, PlayOJO is a decent casino to join, but read our expert casino review to learn more about it.

StallCation

Complaints

Read the complaints other players have left for PlayOJO Casino. Learn more about complaints.

Show all complaints
PlayOJO Casino - Can you delay and withdrawal process
My ID on Playojo ([email protected]) Starting June 2, 2025, and ongoing until July 31, 2025. Although the casino will say I've been at it since October 26th 2024. Their system has been feeding me different stuff from the get-go that being said here my
version.
I received an email telling me here's five hundred dollars to play on we're celebrating 50 million on this platform.
So I started playing. And started having a great time I was winning and having fun. Starting June 9th I put in requests for a withdrawal found out that I had to deposit $100 for verification of approval who I was kyc I believe that's called so I did that kept playing. I have full documentation of all our conversations for me to send them I think would be quite a bit but if need be I can go back and get dates for sure. So I believe June 12th I put in for another withdrawal I was told I had to verify my wallet which was $200.
So I deposited another $200 not taking in consideration the platform fee's. So the casino only recorded a deposit of $193.26
Therefore I didn't hit the $200 requirement to verify my wallet which was my bad I didn't get it right away but I realized that.
I believe on the 12th went on and sent another deposit of $207.66.
With a total of. $505.92 in their system.
So I just complained thinking they would fix it that would it would you know catch up with the system somehow and so I kept playing and I've gotten it up to the total of $615,787.31.
I got to that some and I stopped and I haven't played since I'm still trying to get resolved and resolution to my withdrawal with them admitting that it's all on their side that there should be no excuses I just need help I would like to collect

"I am filing a formal complaint against PlayOJO App Cryptocurrency Casino regarding a significant and ongoing withdrawal issue totaling $615,787.31 USD.

My attempts to withdraw these funds began on June 5, 2025 Despite numerous communications with the casino's support, the withdrawal has not been processed. Crucially, the casino has explicitly admitted, through documented chat communications, that the fault for this delay and inability to process the withdrawal lies entirely with them.

I have attached screenshots of these conversations as evidence, clearly showing PlayOJO's admission of fault and the prolonged delay. This situation has caused significant financial distress and frustration. I have followed all instructions provided by the casino's support team, yet the funds remain inaccessible.

I seek the immediate and full withdrawal of the $615,787.31 USD that is rightfully owed to me. I request AskGamblers' assistance in mediating this severe and protracted withdrawal dispute."
"I have clear and extensive screenshots of my chat conversations with PlayOJO support, demonstrating:

My attempts to withdraw funds since October 26, 2024.
The casino's explicit admission that the issue is on their end and their fault.
The ongoing delay and lack of resolution.

Desired Outcome:

"Full and immediate withdrawal of the $615,787.31
staus Rejected
$615787.31

Complaint Statistics

Resolved 424
Avg. Amount $ 3,419
Avg. Complaint Duration 5 days
Avg. Response Time 1 day

Review this casino

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Player rating
7/10 444 reviews

Top reviews from our players

Fun casino, gives wager free cash and freespins which is great, support seems nice.

Site a little slow, games a little laggy especially games from Netent. And to the point that I dislike the most with casinos and I think its very important to most players, withdrawal. I think they are stalling my withdrawal with purpose, since a had cancel a withdrawal in the past and played it away. I made a withdrawal request on early saturday, contacted support sunday morning and they confirmed everything seems fine and I should expect the money on my ewallet very soon. A few hours went, everything was not fine, I had to verify my account again. Ok,I had to upload new ID, only that, yeah. A few hours later they suddenly needed proof of adress, well, why did you not tell me earlier, but ok, I sent them without delay. Got onto chat to confirm that they received it, and all was accepted and my account fully verified, that was in the evening sunday. They told me.wait 11 hours, your withdrawal request should be approved in that time. Contacted them again today, was past 11 hours, they said very soon and they are pushing the payment team. Now in the evening monday, still nothing, and no response to my email.

Stay Away from this casino, if you think withdrawal is lightning fast, that is what they are promoting when you make a request. They are right about one thing, they are lightning fast in taking your money.

Hi itachi82 , thanks for your review and feedback, looking at your account now i see your withdrawal was already processed earlier today. i also see you canceled your withdrawal on the 21st and then requested a new one on the 22nd which starts the process from the beginning again and that's when we asked for ID. The request for proof of address had nothing to do with your withdrawal and didn't affect its processing , We review documents sent previously all the time and it was noticed yours was out of date.so we requested a new one , that's all. We don't delay payments on purpose and we do try to process all withdrawals within 11 working hours Anyway congratulations on your win and i am glad you have received your cash out PlayOJO Crew

user avatar

Great selection of games
Generally good returns
Responsive and nimble website

Poor support -- slow responses
Slow withdrawals + unnecessary steps to prevent them
Comparatively poor bonuses when placed side by side with other sites (Virgin offer a 10% cashback to vips)

Thanks for your review and feedback. Please remember we have no wagering on anything ever and there is OJO+ where we give you moneyback on every bet win or lose. So our bonus offers reflect this as most players prefer no wagering to getting high bonus offers which take ages to wager and come with difficult terms and conditions to be wary of regarding your comments on Support and your withdrawal , I checked your account and see you didn't upload your documents for verifiacation of your account. Under our license we have to verify who you are and then we can pay your winnings. I also see you have been on chat with our Support today as well so hopefully things will go much faster now Thanks The PlayOJO Crew

user avatar

PlayOjo has plenty of games, amazing promotions. There is not wagering on bonuses what is great, the site is quick, so easy to navigate. I would recomend to everybody, as they have games for everyone.

This is a really fair place to enjoy yourself.

Withdrawal is hard and slow, this is the third time I requested withdrawal, I received an email at 19;20 yesterday saying my withdrawal will be on my Paypal account in a flash. The time is 12:30 next day and my £150 withdrawal is still pending.

I saw them advertising on TV, this is not what they promising.

Thank you for your kind review and feedback about PlayOJO Can you please send me your username so i can check why your pending withdrawal hasn't been sent yet thanks PlayOJO Crew

user avatar

Love Ojo casino. All staff are very friendly and helpful.
Great selection of games. you can also win quite a bit on as lift as 50p a spin. Also there's no wagering which is a bonus. Also fast payout.

The only thing I can say I dislike is the fact for being on level 48 (vip) I don't have much rewards. When I do the value is 10p which isn't much.

Thanks for your review and great feedback Yes it does take longer to receive rewards when you reach the higher levels but at the same time their value increases respectively and worth waiting for I asked Support to add some Free spins to your account The PlayOJO Crew

user avatar

Very good selection of games
(BTG + NetEnt).
Min deposit of 10e is possible.
OjoPlus gives back money on each bet, put its mostly spare change.

Games are very laggy, especially NetEnt and games they give freespins on, BTG randomly crashes and cant play it for awhile.
Chat super slow, giving useless information (had offer 2 freespins for each 1e deposited on any game i want and when i came next day to claim it, i was denied), saying to claim kickers all the time which are not available anyway. Sometimes the chat takes up to 60 minutes without anything being solved.
No response to emails.
No 24/7 support.
Didnt make any withdrawals so dont know about that, been extremely unlucky here.

Thanks for taking time to write a review. Regarding the lag you mention, you need to Contact Support by email and give them details about the slots and the specific game sessions where you had issues so our Technical department can investigate The Kickers update everyday and you need to claim the ones you want by clicking on the offer on that day from the Kicker section. if you miss the offer one day it may not come around again. thanks for the feedback, its very important to us and we take all of it on board The PlayOJO Crew

user avatar

I use a few casinos but what can I say Playojo has got better and better give great kicker promotions and the withdrawals are quick and hassle free. Keep it up, what a great site.

Only negative is I am currently above level 30 and you are supposed to get extra benefits and bonuses but I haven't seen anything extra than what I normally get when at level 1.

Thanks for your review and great feedback Regarding your question on the levels , not every playOJO level offers a reward and while certain OJO Levels grant extra kickers and free spins, the rewards available are generally based on the activity in a player's account. But for example, comparing the prize value of a level 1 wheel to level 30 the latter is 9 times higher. If you could send me your username I can have our customer support look for something extra for you" PlayOJO Crew

user avatar

Site works nice, and copywriting is simply awesome. Support team does their job well. I even got lucky here and withdrawal took 2 days. Absolutely nice place to play.

I like to navigate between games by selecting provider, unfortunately couldn't find this function. The rest is cool!

Thanks for your review and nice comments about PlayOJO, we love hearing this kind of feedback! Regarding the game provider search, if you go to the left hand side menu and click on games and then game providers a full list of all the providers and game studios we have will drop down for your convenience. The list is pretty extensive because we have a lot of games, but it will definitely make it easier for you to choose your favorite games Good luck and thanks for playing at PlayOJO The PlayOJO Crew

user avatar

They have a decent variety of slots and table games.

When you request a withdrawal, they don’t bother emailing you to say that you need to send in verification documents, they just leave your withdrawal sitting there in hopes that you’ll reverse it. I sent in my verification documents and it took them over 72 hours to bother verifying them, which is completely ridiculous. But based off of other reviews, I’m obviously not the only one.

Thanks for your feedback. I see in your account you uploaded your documents on Saturday 19th and the docs were approved on Tuesday 22nd. But you kept cancelling your withdrawal so when you make a withdrawal request again the whole process starts from scratch again. anyway sincere apologies for the delays you faces, the first withdrawal along with verification of Documents can take longer then normal but after that we do try to pay within 11 business hours team PlayOJO

user avatar

Good and friendly support. I like that all the free spins and bonuses are without wagering. Nice layout and good selection of games.

Not much to dislike really. Not made a withdrawal yet, so not sure how fast they are with them.

Thanks for your review and comments. Hope you get to test the withdrawal speed soon PlayOJO

user avatar

Nice layout and good selection of games.

I played last Saturday 19th May with total deposits of €1100 and made a withdrawal for €650 at around 01:00/01:30 - I wasn't requested but I forwarded documents to verify my account in and around 09:00 Sunday morning - namely my Passport, Driving License, Three Utility Bills and the Front and Back image of the card I used to deposit.

Also the card was verified by the casino through an online verification code sent from my bank to my phone.

As of this morning my account is still not verified and my deposit is still pending.
I have three other casino accounts and they managed to verify my account in some cases within 30mins with less documents and at the extreme 6 hours so I cannot figure out how this is taking so long - very disappointing.

It is listed on there site they hope to have withdrawals processed within 11 hours but will have all withdrawals processed within 24hrs - This has passed in my case - 31hrs and counting for the withdrawal and around 24hrs for my verification. A bit of a joke really.

Have tried chat online but with no success apart from stock answers which really are no help. So I will wait and see what happens today and take it from there I suppose and I will add a reply once I have a conclusion to this

Very slow verification and withdrawal - See above comments for a more detailed experience

Thanks for your review and feedback. i checked your account and see you made the withdrawal at 20/5/2018 00:50:47 and was processed yesterday at 21/5/2018 16:19:15 to your credit card. Your money should be with you soon We do aim to payout in 11 business hours but the first withdrawal can take a bit longer because of the document verification. It should get a lot quicker from now on. Team playOJO

user avatar

PlayOJO Casino News

Read all news about PlayOJO Casino, check for updates and stay tuned for exclusive bonuses.

PlayOJO Live Casino Show Started on UK Television
Industry PlayOJO Live Casino Show Started on UK Television

PlayOJO Casino launched its exclusive live Roulette show on Channel 5 in the UK on 8 August, giving the audience an opportunity to participate in the live stream of the exclusive live roulette table game.A Different Concept of Live Casino TVPlayOJO, the SkillOnNet flagship casino brand, worked with All Response Media agency and Channel 5 to bring the show live. French TV production company FruitSalad was also involved in the project.Channel 5 TV viewers have a chance to take part in the live stream of PlayOJO’s Live Roulette table action between 1 and 3 AM, and the winners are featured on the screen during the show. PlayOJO’s live Roulette table is powered by Pragmatic Live, Pragmatic Play’s live casino branch.The late-night show is hosted by Kellie Gnauk, who played the role of Valkyrie in the Bat Out Of Hell: the Musical, and David Butler, the TV host for the French football team and Ligue 1 reigning champion, Paris Saint-Germain (PSG).Enhancing the Live Casino ExperienceIntroducing the new live casino TV show came after PlayOJO launched its ‘It’s Alive’ integrated marketing campaign to promote the live casino content.Andrew Steddy, Head of Global Product Marketing at PlayOJO, commented on the company’s efforts to promote live casino content: A core objective this year was to raise the profile of live gameshow and casino games on PlayOJO and be the first choice for players looking for an online live casino experience.“Early signs are extremely encouraging for both the game and the show. It’s another great project from the PlayOJO team, and I’d like to thank FruitSalad and Pragmatic Play for creating the show and the live game, and All Response Media and Channel 5 for their work putting the opportunity and deal together,” Steddy added.PlayOJO Casino already offers gameshows such as Monopoly Live, Crazy Time and Mega Wheel to its audience and provides various live table games to its casino players.

SkillOnNet Reinforces Live Casino Offering With Ezugi Partnership
Industry SkillOnNet Reinforces Live Casino Offering With Ezugi Partnership

Award-winning operator and platform provider SkillOnNet expands its market-leading Ezugi Live dealer games portfolio to provide players with well-known casino brands, such as PlayOJO.Promising Collaboration Ezugi has collaborated with SkillOnNet to expand the market-leading games library of this award-winning operator and platform, which powers some of the greatest online casino brands in the world.As a result of the agreement, customers of reputable online casinos like PlayOJO Casino, Slingo Casino, Spin Genie Casino, Metal Casino, Genting Casino, and others may now take advantage of the realistic and engaging experience offered by Ezugi's Live table game collection.Players can now enjoy well-known games, including Cricket War, Andar Bahar, and Speed Roulette. The tables are set up in classy studios, and the games are conducted by knowledgeable dealers who know how to elevate the player experience.In the following months, Ezugi's games will be gradually introduced to SkillOnNet brands with an initial focus on the UK market and all Malta jurisdictions.In the following months, Ezugi's games will be gradually introduced to SkillOnNet brands with an initial focus on the UK market and all Malta jurisdictions.Unique Experiences With this agreement, SkillOnNet will now access more than 3,000 titles from tier one providers, including NetEnt, Big Time Gaming, and more, including slots, jackpot slots, table games, Slingo, bingo, instant win scratch cards, and live dealer games.Live casino is immensely popular with players across the SkillOnNet network, so we are always striving to add additional high-quality games to our offering to ensure that we continue to provide the greatest experience, said Jani Kontturi, Head of Games at SkillOnNet.Ezugi is a true innovator in the live casino industry, and its game library provides a unique experience. Titles like Cricket War help our businesses stand out from the competition, and promotions like these make PlayOJO and EU Casino the top destination for gamers in Europe.Business Development Director at Ezugi Pang Goh stated, Having our suite of Live dealer titles added to SkillOnNet's gaming catalogue is a significant occasion for us. SkillOnNet is a leading iGaming operator and platform in Europe and beyond.Each of our games has been created to give exciting and enjoyable experiences from the first game round to the last. We anticipate that gamers at SkillOnNet's casino network will find them quite popular.

Nolimit City Games Make It to SkillOnNet Portfolio
Industry Nolimit City Games Make It to SkillOnNet Portfolio

SkillOnNet has announced a partnership with Nolimit City, which will see the casino supplier added to the SkillOnNet online portfolio.All Things PartnershipNolimit City's full selection of casino games, including Mental slot, San Quentin xWays slot, and Tombstone R.I.P., will be available to players at online casinos such as PlayOJO, Slots Magic Casino, and others. With this cooperation, SkillOnNet now has over 3,500 games in its repertoire, ranging from online slots to live dealer games.Nolimit City has a strong and dedicated player following thanks to the remarkable mechanisms the team has designed and integrated into its slots, in particular xWays and xNudge, which deliver unprecedented thrills and excitement, said Jani Kontturi, Head of Games at SkillOnNet.Nolimit City, he continued, will be a great addition to our increasing collection of the best online casino content on the market.Reaching New Consumer BasesBecause SkillOnNet has access to significant markets across multiple European and South American nations, the arrangement will allow NoLimit City games to be supplied to new consumer bases.We are delighted to see our games made available to players on the entire SkillOnNet Network for the first time, said Malcolm Mizzi, CCO & M.D. at Nolimit City. SkillOnNet powers a network of online casino brands in markets across Europe, and we are delighted to see our games made available to players on the entire SkillOnNet Network for the first time, concluded Mizzi.In early June 2022, SkillOnNet introduced its initial services in Ontario. The service now offers three of its most popular titles to Canadian players after gaining the Alcohol and Gaming Commission of Ontario's approval.

ORYX Expands UK Presence via SkillOnNet Deal
Industry ORYX Expands UK Presence via SkillOnNet Deal

ORYX Gaming continues to grow its footprint in the United Kingdom in 2022, announcing that it had struck a deal to go live on multiple casino brands operated by SkillOnNet in the country.The partnership with SkillOnNet is the latest in a series of agreements that have seen Bragg Gaming-owned ORYX rapidly establishing a presence in the UK market upon obtaining its supplier licence from the Gambling Commission in November 2021.Establishing a Strong UK PresenceFollowing a successful integration, games developed in-house by ORYX and exclusive content from GAMOMAT and Peter & Sons will be available to players at various casino brands powered by SkillOnNet, including but not limited to PlayOJO Casino and Play Million Casino.ORYX is looking to strengthen its presence in the UK further in 2022 with the SkillOnNet deal being the first in the series of many more to come.ORYX intends to expand in the United Kingdom further in 2022, considering that market's growth potential. According to H2 Gambling Capital, in 2021, the total addressable market (TAM) for the UK's online casino sector stood at approximately £4.1 billion.ORYX's parent company Bragg expects its TAM to increase six-fold in 2022 to over £13.25 billion, with the UK market accounting for under one third.Hitting the Ground RunningCommenting on the deal, Chris Looney, Chief Commercial Officer at Bragg, said ORYX has "hit the ground running in the UK", and it is "thrilled to have partnered with a number of leading operators so swiftly after receiving our UK licence."This agreement with SkillOnNet for the distribution of our content across their many brands is testimony to the player appeal of our content in the UK which we expect will allow us to continuously grow our share," Looney noted.Meanwhile, Head of Games at SkillOnNet, Jani Kontturi, shared his enthusiasm by saying that the operator is "always looking for exciting new content to add to our offering."ORYX brings a diverse mix of unique and entertaining games that we are confident will resonate with our players in the UK," Kontturi pointed out.

Pragmatic Play’s Wolf Gold Scratchcard Pays Out A Record Breaking £1 Million
Big Win Pragmatic Play’s Wolf Gold Scratchcard Pays Out A Record Breaking £1 Million

All too often we hear about players becoming instant millionaires thanks to online slots but this time it’s a different game. Pragmatic Play’s signature scratch game - Wolf Gold has just paid out a staggering £1 million. The online casino in question is PlayOJO Casino which is one of SkillOnNet’s most popular brands. A Record Breaking £1 MillionIt has been a triumphant win for both casino and players as they got to crown their very first UK winner of 2020. The punter, a lady from Blackpool in England also happens to be an NHS employee! The woman won a record breaking £1 million back on June the 1st and now places in the hall of fame as one of the biggest wins that has come from a Pragmatic Play scratchcard game. A player from the UK wins a record breaking £1 million from Pragmatic Play’s signature scratchcard game - Wolf Gold.It also marks a significant milestone for PlayOJO Casino too! Wolf Gold Scratchcard is an industry favourite for both video slots and scratch card players alike. Celebrating in BlackpoolThe UK has had it tough with the recent Covid-19 pandemic so we cannot think of a more deserving player, than an NHS employee! We certainly agree that celebrations are in order. And, as Pragmatic Play continues to remain a power player in this industry we are sure there are going to be plenty more of these to come. This CCO of Pragmatic Play, Melissa Summerfield was so impressed by the incredible win she said “We are happy beyond words knowing that one of our scratchcards generated such a notable win with an operator we have a wonderful partnership with.”Michael Golembo who is the sales and marketing director of SkillOnNet also added “Seeing our players win life-changing amounts is satisfying and rewarding… We are looking forward to announcing similar wins in the future, especially with new products from Pragmatic Play.”Enjoy Pragmatic PlayThe providers are now home to over 100+ online slots and games and you’ll find them at some of your favorite casino joints. Their games are available in multi-currency and multi-language format and in all regulated markets. They launch three new games every month and their Wolf Gold scratchcard game features a 3x3 grid format where you are required to match 3 symbols to win. Be sure to give it a shot, the next millionaire could be just around the corner.

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