AskGamblers Quick Overview
Editor’s View
PlayOJO Casino is active in different markets and it’s been popular in the UK for a while. The casino offers unique promotions to players, while there is a decent number of casino games you can access.
The website has a modern look and you can easily access different lobbies and enjoy your favourite titles. Make sure to check out OJO’s specials for additional perks.
- 0-24 withdrawal timeframe
- Multiple reputable licences
- Over 8,900 games
- You need to be registered to use support
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PlayOJO Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About PlayOJO Casino
If you’re looking for online casino sites in the UK, PlayOJO is licensed and registered by the UKGC and attracts new players with unique bonus offers. Additionally, the online casino has multiple other licences, including the one from MGA and AGCO.
Depending on the country you’re coming from, there might be slight changes in bonus offers, payment options and general Terms and Conditions. To register at PlayOJO Casino, you’ll need to provide your phone number and other details, but if you already have an account on any other SkillOnNet casino, you’ll be able to use quick registration.
Being a member of PlayOJO has a lot of perks, but there are some downsides you should know about, too. With the CasinoRank of 6.7, PlayOJO is a decent casino to join, but read our expert casino review to learn more about it.
- E-Wallets 0-24 hours
- Bank Transfers 2-7 days
- Card Payments 2-7 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at PlayOJO Casino
PlayOJO Casino allows different payment options, all of which are listed in our Payments tab. Deposit and withdrawal methods may vary between different countries.
The minimum deposit is €10 or equivalent. Players will receive email confirmation of the transaction after each deposit. There is no minimum withdrawal amount, but the casino may send a check for all withdrawals below €5.00.
For wins over €5,000 or equivalent as well as jackpot, the withdrawals may take longer due to extra steps the casino takes to verify the win and ensure everything’s in order. There aren’t any fees for debit cards and online wallets, but you’ll have to pay €10 for wire transfer withdrawals up to €500.
Games at PlayOJO Casino
A wide range of games can be found at PlayOJO Casino, with progressive jackpot slots being some of the go-to for the majority of players. The slots are divided into different categories and you can use the search bar to find your favourite titles or make the most out of advanced search.
Demo isn’t available, so to access any casino games, you must become a member. Other games include online blackjack, roulette, other table games and live casino games.
The casino features OJO’s Specials that include The OJO Wheel and Prize Twister where you can test your luck as well as the Hot or Cold feature that shows which games are paying more and which aren’t popular at the moment. There are also OJO Levels, which is a kind of a loyalty program that helps you unlock additional prizes.
PlayOJO Casino’s Commitment to Responsible Gambling
PlayOJO Casino has several responsible gambling tools that help players stay in control of their spending. You can set deposit and time session limits within your account, while there’s also a reality check tool to help you keep track of your time spent online.
Additionally, players can take a self-assessment test and can take breaks or self-exclude from the casino. PlayOJO is registered with GAMSTOP, making it safe for gamblers around the UK. To access the website, you must be at least 18 years old.
Customer Support at PlayOJO Casino
PlayOJO Casino offers customer service via email and live chat. There are also FAQs on the website, which can be helpful for newcomers.
Email is open to everyone, whereas live chat is available only to registered users. The live chat works 24/7. However, you may need to wait a while before someone replies to your query.
Complaints
Read the complaints other players have left for PlayOJO Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Thanks for your review and feedback and apologies for any delays you faced in Support responding . I have arranged for one of the OJO Crew to call you to discuss any concerns you still have The PlayOJO Crew
Allow fraud on this site. My computer was hacked and someone set up an account in my name and had fun with my bank account.
Play ojo is not interested at all. Refuses to look into matter
Does not ensure accounts are verified.
Scammers
What is there to like? Nothing. Willingly allows fraudsters.
Thanks for your feedback. On a full investigation there was nothing that pointed to your account being hacked and your details passed all our extensive checks. We take absolutely no responsibility for any third party accessing a players Account or creating one using the correct Username and password and we shall not be liable for any losses incurred by them as a result of such an event. Any access to their Account with the correct Username and password will be considered by us as valid. if you think you were hacked you should follow up a claim with your bank or e-wallet provider The PlayOJO Crew
I do love PlayOJO, it's honest and very easy. One of the best things is that they have merkur games which are my favorites. Also that I get money while I play that I can trasforme to real wager free money - two thumps up for this casino!
The only thing that I don't like is that they don't have novomatic games. Also that you can't save bonuses on the site. Sometimes I have problems with games, I try to click it down but I can't... not a big problem though :)
Thank you for your review and kind feedback . i have passed your comments to the casino manager who is always happy to get suggestions about games to add.. I don't have your username so cannot check why you cant sometime click on games but overall its great to see you are enjoying playing at PlayOJO . The PlayOJO Crew
Good selection of games and the staff are all lovely. Also fast payouts when I withdraw.
Takes days for someone to respond to an email. Also I dislike the fact that when I first joined I used to have good rewards all the time. The higher the level I have got I've noticed not so many rewards. Maybe get one reward every few months. I had much more rewards at level 1.
Thanks for your review and feedback. Apologies if you didn't get a quick response, we always try to respond to all our players as quickly as possible. We have exciting and generous rewards that only get better as you advance through the OJO levels. I will arrange one of our PlayOJO Crew to get in touch with you to see how we can improve things for you The PlayOJO Crew
When first registering on this site everything seemed good. Lots of bonus spins ect. with no wagering requirements. Have made a few withdrawals which went fine with no problems.
However, After reaching level 20 I noticed my non winning spins increasing ten fold. For example at the earlier levels I'd get a winning spin every 5th spin on average even if it was lower than your stake but now that I'm over level 20 I can play 20 spins and only get 1 winning spin which usually is lower than your stake. I find that bonuses or free spins rarley ever come in now. I've also had issues with games like screen going black during spin and when I leave a game because I haven't had a win for a while the site asks me to sign back in. Got to wonder if I was actually connected to their servers. I've contacted their support team a few times about the issues but no one ever replied to me. In my opinion if your going to use this site stop playing before you reach level 20. Like I said, everything was good until I got level 20.
thanks for your review and feedback . I can assure you we do not manipulate any of the games and you have the same chances of winning ( or losing ) no matter what your VIP level is. About not getting enough bonuses or free spins anymore , i have sent your comments to the casino manager for review The PlayOJO Crew
I think it is a Good casino.
No wagering requirements.
Do win money unlike some other sites.
Lots of games and live chat are helpful.
My VIP status was taken away from me for no reason and they had no answer as to why.
Withdrawals should be processed straight away and not be able to cancel.
OJO wheels come once in a blue moon once levels get higher.
Thanks for your review and feedback. iI you send me your PlayOJO username I can investigate and get back to you The PlayOJO Crew
This my 2nd review, the 1st being about a year ago, so having given the site a good run in, here's an update.
The range / variety of slots is good.
I like that you can search not only by name, but also game provider & other criteria.
I like the fact there are no play through / wagering requirements criteria on bonuses / rewards.
The layout is easy to use & navigate.
The deposit / withdrawal methods are most than enough to suit most.
As I said above, this my 2nd review, the 1st being about a year ago, so having given the site a good run in, here's an update.
Withdrawal processes are often slow & exceed the time promised, especially at weekends, where in all honesty is you make a withdrawal on a Friday or Saturday don't expect it to be in your account until the Monday, which in all honest if you use a method such as Paypal is ridiculous, as other online casinos ( No names mentioned ) process these within a couple of hours max, & in most cases within 5 to 10 minutes.
Customer service is fair at best, to be honest some are really good & try genuinely to help, but others seem to read from a script.
I have had to contact them many times, usually over late payments, but more recently over bonuses / kickers not being credited.
They don't seem to have staff online 24/7 which they should have in all honesty as the site operates 24/7 to allow you to add deposits, so if that is the case then staff should be available at all times.
The "Kickers"/ bonuses are ok & I know I said above no wagering requirements, but most are geared up to "Reel Spinoff Tournaments" which I never use, & are at best hard to win when a player does use.
They do offer free spin bonuses of upto 175 odd spins, for usually £75. - to - £100 deposits, but again they are always valued at the lowest 10p per spin amount & on average, doing a study & keeping tags pay about 50% of the stake, so if you get a high amount of say 175 free spins for a £75 deposit, in effect you get £17.50 worth of free spins paying out £8.75 on average overall, so no really that good.
Then there is the "Wheel Spin" & moving up "Levels" which Ojo promote highly, but in reality it's not good, when you join you get a spin on the wheel nearly every level you move up & then every other level, but once I passed level 20 - on level 29 now, I have had not a single free wheel spin, & when I questioned customer services about this & asked them for an accurate list of what levels you did get a wheel spin for they could not answer.
Plus there are also 3 wheels, one with guaranteed winning spins ( Usually hits 5 ) but goes up to I think 15 maybe 20, but the other 2 wheels, have losing skull & crossbones on them along with higher spins that can be awarded, but not guaranteed to hit & again when you do get the spins on the wheel it's usually at the lowest amount, but occasionally 50p &in a year of playing I have never had any amount above that & the spins are on fixed games of Ojo's choice & not on what games(s) I want to play them on, which is the most annoying thing of all, as if I am playing say Rainbow Riches I don't want free spins on a game I would never normally & probably never would choose to play on.
So come on Ojo, you are doing some good things, but you could do more, look at the other reviews on here & other sites & most relate to withdrawal times, you really need to up your game with that issue.
Offer better kickers with free spins on slots of a players choice & get rid of or decrease them on tournaments & reel spin offs, & get the act together with the wheel spins, you should be offering players a spin off the wheel for every level progressed & not as in my case now 9 levels without one, that's very poor.
Thank you for your review and detailed feedback. We are constantly trying to improve and we have definitely taken on board all of your suggestions The PlayOJO Crew
Good casino many slots to play.
Good with no bonus or wagering so u cant get in a trap if u bet to much with bonus money etc.
Fast withdrawls both mine before 24h. If ur dokuments are correct.
Good livesupport some waiting but its okay for me max 5mins.
Could have lightning roulette
some more slots from Fragmatic and amatic.
If a document is not accepted should tell in an email to you what to re do.
Support email takes forever to answer so I just used live chat after and it worked good.
- Good Games
- Modern and fresh design
- Good bonus offers
- Holding back the money as long as they can. This happend to me also at AHTI Games (both are the same)
- Explaining the situation with lots of winnings from other players.
- Can't withdrawal higher than 5,000 Euro. Chat says 10k each day
- As a VIP your withdrawal should be done within 11 hours. This happend NOT a single time for me. You have to wait ages
- Chat says also that withdrawals over the weekend will be processed. I have never ever get a withdrawal over the weekend. This happend several times to me. Also at AHTI Games.
- Chat always says they will handle it with high priority. Its so frustrating and disappointing when you win some money and they do everything to hold the money back
- Very bad website programming
- I stuck 2 times in the Game "Fish Party" and I couldnt get out of the game. Always "resuming Fish Party" and I was thrown back in the game. Had to contact the chat so they kill my session. They told me that I have to click on the X to quit the game. What do they think I have done?
Thank you for your review and feedback. There is no way we deliberately delay payments but for me to investigate further I need your PlayOJO username.Pleas send it to us here or by private message and I will get back to you soon. the PlayOJO Crew
A lot of fun and popular games.
You Will not get your money without a LOT of e-mailing (but they do not respond) and you cant get in contact by their catastrophal chat. So I think that this casino is a bluff, and I would NOT recommend anyone to deposit a coin there.
Thanks for your review and feedback i have checked your account and I see you cancelled all your withdrawals and the last one you requested was paid this morning of course we have to get all the right documentation and it needs to be verified under our License , but now that's done any future withdrawals will be a lot quicker the PlayOJO Crew
Explore our expert casino reviews
Check out our selection of top online casinos and learn more about each in their review.
Lots of games a good selection..
Easy to navigate...
First thing is joining the site.
When I joined I read what they offered. What I read was join our site and get 1 free spin for every 1 pound you deposit..
Now the way I took that was you will receive a one pound spin for every one pound you deposit.. Not so the value is 10p for every 1pound you deposit.. Be wary off this..
Next is roulette this is the only game I have played so the only one I can review.. European roulette pro.. When you stake a bet and hit spin the ball constantly starts to fall between 11 and 30.. Now that may be OK but if you have bet on 11 you gotta hope it will do a complete spin when the ball has started to land.. It could land 3 numbers up from 11 or it could land 20 numbers up.. There's no anticipation that it may land in the section you have bet on.. I found myself betting and hitting fast/quick spin because you have no idea where it's gonna land.. I would be in no rush to play it again..
Next is there support..
OMG your days waiting on a response and if you are lucky to get one you have to wait another 3 days for a update..
All in all if there support was better and there joining bonus was better it would be not so bad!!!