PlayOJO Casino

Hey, I like Ojo ~! I like your game library, regular specials and gifts and most especially the fact that the bonuses have no wagering requirements! This feature alone is the real deal and it fits my budget! All price won from your bonuses and promotions are instantly mine and withdrawable ^^ Thank you~

What is stopping me from giving Ojo a perfect score is because the languages are not that many to select. I'm Korean but you only have I think 5 - 6 languages now. I look forward to this new feature~ my English is quite well but I need help.

Been on ojo for about a year now, I’ve had some pretty huge wins on here. I’m in the A lister club so I get quick withdrawals. They sent me a bottle of wine a few months ago which was nice.

Cash back on every bet and no wagering is very good. A lister percent are amazing. I can easily say I’ve had an amazing experience and support is exceptional.

Huge thanks to Andreas and the rest of the A lister support team. Every week they throw in 50-100 mega spins especially if I didn’t win that week it’s a nice gesture. They give me lots of per a and I’ve won like I said huge amounts. All in all no negatives!

Main thing I don’t like is the 1 withdrawal at a time rule. I won $900 one day got my withdrawal a few hours later however it’s still showing pending in my ojo account. I’ve gone on and won $2400 but because it’s still showing as pending I can’t withdraw until it doesn’t that’s frustrating.

I liked the games, incentives, some games pay well. Just need to decide if it's enough to continue to play on their site. I get that they're there to make money, not give it away. The first withdrawal I made, they didn't send the password to deposit (via Interac). I eventually found the right company to get that cleared up. The last withdrawal was supposedly cancelled by me at the same time I made other deposits. You can see more about that in the negative comments. There's just a certain level of accountability that just doesn't seem to be there with this Casino.

They like to pretend they're honest. I made a withdrawal. They claim I cancelled it. I asked for a printout of my balance showing the amount going back into my account. It was never sent, although they did send 3 separate listings. My Deposits, My Withdrawals and my Game Activity. But nothing that showed the $ being returned to my account. Lesson learned. I MAY play there again but will have much stricter rules for myself.

- Awesome mobile site
- Fast withdrawals once you are a VIP.
- Big selection of games
- Good selection of providers
- Ofcourse, love how everything from the ojoplus, free spins and deposit bonuses are all WAGER FREE.
- The chat is super friendly and I've gotten a lot of spin bonuses and wager free cash bonuses.
- Easy and fast verification especially from an Indian First Nation in canada.
- Good assortment of withdrawal choices.
- Good assortment of deposit choices.

Since everything is wager free I'm assuming they have to get it back somewhere.

- Games run on low RTPs
- I've been playing with OJO for several years now. And now after being on a good run I'm asked for Source of Funds.
- I've sent everything from my bank statements, pictures of my paychecks and pay stubs, my bank statement shows I'm playing with funds I've won in OJO and different casinos. After 2 weeks I still haven't received a response from an rep.
- I get booted out or the games are laggy at times. Especially on the mobile site.

All in all though, to their credit in the past years this is the only things I've found to be cons about this casino.

Lots of great games and of course the wager free bonus!! I see lots of negative reviews. I had my biggest ever hit on playojo I got my account verified and got my withdrawal not a problem!!
All very straightforward!

Perhaps a little slow when getting logged in!! I would say I don't seem to receive many deposit incentives.
I would maybe get a tx message rarely and occasionally a email with offers!! Other than that no quarrels!!

I like the variety of games. I wrote before a good review from this casino. And it was always very good.
The good thing is there are almost no hidden rules about bonuses. all bonuses paid in cash. that's sounds fair to every casino player.

Ojo is stepping backward. The chat is very very slow. Slower than before. When u are finally speaking to an agent you always hear this one: sorry for the delay I'm right with you. In the early days, u can always ask for some free spins. sometimes you get some sometimes you don't. Fair enough. In the last months, u get nearly nothing. Some of the chat agents are also rude. Playojo is getting down for me. Also, the fees for depositing by a Paysafecard or some other payment methods are high. Like 5%. Please do something with my critics. I think u can be in lead again.

The website has a nice interface. Variety of games. Perks to being a member is cool. Jackpot daily and hourly drops are fun to play as well as the raffle draw.

I haven't yet received my withdraw. It's been over a week. Chat are never open (maybe spoke to someone twice) even though I'm aware of the time zone difference (I'm in Canada) I make sure to chat during working hours but nothing. I submitted all my documents and all has been approved.

They have this odd way of doing things when it comes to withdrawing. You can only withdraw the same method you make a deposit. So initially I deposited with my debit Mastercard. I couldn't withdraw to that because in order to do so, you would need my banking details. Which I tried to explain this to the chat agent, who seemed not to care to understand. I was trying to tell the agent that in Canada in order to wire funds you need banking info. PlayOjO doesn't have an option to enter banking details (fair enough I understand you are in Europe so it's probably different but at least the agent should have clarified or asked for my banking which they did not. Instead the agent said wait for the email when it has been processed. (sounded like I was talking to a bot) And in the end it was obviously not processed and the money was returned to my ojo account. Shady move to get players to play their winnings. Well not me.

So I read somewhere in another thread that if you deposit another method, you can withdraw that same way so I was thinking heck, I'll do interac for $10 and see how that works. Well I requested my withdraw and NOTHING until now. Then randomly I got an email asking for my banking details. But still nothing.

I just want what I won. I was never going to come on here to complain but y'all really make it difficult.. sad to say that some of the reviews are true (especially regarding withdrawals.. Why do you guys make it so hard to withdraw??)

Technical glitch caused what should have been a free spin to not work correctly and instead cost £2. Over 1.5 HOURS in live chat and still couldn't get that back depsite their own T&Cs saying they refund wagers when there's some kind of error. Offered more nonsense free spins instead - that's not a refund, it's something that only benefits PlayOJO. If i get overcharged for carrots and the shop fight me on refunding the difference and then give me an apple instead absolutely nobody would consider that reasonable.

Said I would close my account later in the evening when I was done and had withdrawn my money and verified I would take the free spins (since they obviously weren't going to honour their own T&C and give my money back). I was a brand new customer, even, so this is a HELL of a customer retention system. Yeah sure, be miserly over 2 quid for 90 mins, that'll make people like you.

As soon as I left the chat, having had the spins applied, the manager blocked my account so I couldn't use them anyway. It took another 2 hours in live chat trying regain access but they refused to do so without a phone call and "24 hour wait" which is apparently required by legislation. I've read the legislation, front to back, twice. It is not.

Official line has now changed from "we limited it because you didn't confirm whether you wanted us to or not" (a lie) to "staff have to limit accounts immediately if you say you want to close it yourself at a later time" (another lie - there would be no point offering and applying free spins after a customer says they're leaving if that's the case?)

More than 24h later, I still do not have full usage of my account. The free spins expired (how convenient) and haven't been re-added. The £2 which they eventually - after 5 hours in total - agreed to refund has not been credited.

I have asked repeatedly for the legislation which mandates them to limit accounts if people think the word "close" near them but the silence is deafening.

Contacted the UK gaming commission for clarification on whether this is true, and they have come back to me and verified that casinos only have an obligation to impose a 24h grace period where a customer is returning from self-exclusion.

Since I'm clearly never getting the "free" "spins" I was so conveniently blocked from using, and equally clearly not getting my £2 back OR any additional compensation for talking to their reps for FIVE HOURS to resolve a 5 minute problem (they somehow aren't embarrassed by this fact), I'm trying to remove my money from PlayOJO and they are declining withdrawals on the basis that they don't like my passport. How fascinating that no other company has a problem with my identification.

They have a lot of games, that the only thing I would like to say I liked from this casino.

I was reading the reviews here before I post my opinion, and I have to say I agree with a big percent of the negative reviews.
Specially the amount of spam email and the language to get your money no matter what.
Today they called me on the phone 3 times. The free spins are another classic scam, the joke of the day 50 free spins on book of dead, but hear me, each spin cost 20 cents? What are they expect me to win with that? Other games like Games of legacy of dead, book of dead and mostly of those book games rarely give you a big win. Its like winning power-ball, and believe me I have played A Lot those games in multiple different casinos in different times and amount of money, just to try my luck and the result is the same. tried with a friend that plays like I and the result was the same. Total invested around 500$ to prove that those games algorithms are not meant for you to big win, they are only to tease you with the effects and the average wins -no more than 300$-.
Now My advise is if you are looking for play and win big , Playojo is not the best choice I promise you will loose all your money. Now is you want to have fun and not spend more than 50$ , then you can have a good time there with the diverse games they have.

Hi, my nick on site is *****. Would love to tell u about my experience here.
Live chat is friendly and helpful. Many different deposit methods. Alot of games l mean alot!
Easy to navigate on the interface is really good. Love how they got the daily red tiger jackpots.
Easy verification method. Withdraw should be fast (mine still pending after like 14 hours but thats normal for some casinos.)

The less better things is missing of push gaming slots and nolimit slots. U got it all except those providers. Rtp on play n go is 94.xx % even if it dont really effect players in total it might scare people away.
I cant acces the login with bankid using mobile so have to play on pc. The sites just loading in mobile version after u tried verified with bankid.
A bit slower accepting withdraws then the biggest casinos. I am used to instant acceptings. You should also be able to withdraw using swish. Its a great choice for swedish players.
All in all i rate the casino 9/10 u would got the 10 star if withdraws were instant and if it worked for me on iphone :)