AskGamblers Quick Overview
Editor’s View
PlayOJO Casino is active in different markets and it’s been popular in the UK for a while. The casino offers unique promotions to players, while there is a decent number of casino games you can access.
The website has a modern look and you can easily access different lobbies and enjoy your favourite titles. Make sure to check out OJO’s specials for additional perks.
- 0-24 withdrawal timeframe
- Multiple reputable licences
- Over 8,900 games
- You need to be registered to use support
Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.
UK Visitors: 18+ | Restrictions Apply | T&Cs Apply | Please Gamble Responsibly. GambleAware
Ontario Visitors: 19+. T&C Apply. Play Responsibly.
PlayOJO Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About PlayOJO Casino
If you’re looking for online casino sites in the UK, PlayOJO is licensed and registered by the UKGC and attracts new players with unique bonus offers. Additionally, the online casino has multiple other licences, including the one from MGA and AGCO.
Depending on the country you’re coming from, there might be slight changes in bonus offers, payment options and general Terms and Conditions. To register at PlayOJO Casino, you’ll need to provide your phone number and other details, but if you already have an account on any other SkillOnNet casino, you’ll be able to use quick registration.
Being a member of PlayOJO has a lot of perks, but there are some downsides you should know about, too. With the CasinoRank of 6.7, PlayOJO is a decent casino to join, but read our expert casino review to learn more about it.
- E-Wallets 0-24 hours
- Bank Transfers 2-7 days
- Card Payments 2-7 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at PlayOJO Casino
PlayOJO Casino allows different payment options, all of which are listed in our Payments tab. Deposit and withdrawal methods may vary between different countries.
The minimum deposit is €10 or equivalent. Players will receive email confirmation of the transaction after each deposit. There is no minimum withdrawal amount, but the casino may send a check for all withdrawals below €5.00.
For wins over €5,000 or equivalent as well as jackpot, the withdrawals may take longer due to extra steps the casino takes to verify the win and ensure everything’s in order. There aren’t any fees for debit cards and online wallets, but you’ll have to pay €10 for wire transfer withdrawals up to €500.
Games at PlayOJO Casino
A wide range of games can be found at PlayOJO Casino, with progressive jackpot slots being some of the go-to for the majority of players. The slots are divided into different categories and you can use the search bar to find your favourite titles or make the most out of advanced search.
Demo isn’t available, so to access any casino games, you must become a member. Other games include online blackjack, roulette, other table games and live casino games.
The casino features OJO’s Specials that include The OJO Wheel and Prize Twister where you can test your luck as well as the Hot or Cold feature that shows which games are paying more and which aren’t popular at the moment. There are also OJO Levels, which is a kind of a loyalty program that helps you unlock additional prizes.
PlayOJO Casino’s Commitment to Responsible Gambling
PlayOJO Casino has several responsible gambling tools that help players stay in control of their spending. You can set deposit and time session limits within your account, while there’s also a reality check tool to help you keep track of your time spent online.
Additionally, players can take a self-assessment test and can take breaks or self-exclude from the casino. PlayOJO is registered with GAMSTOP, making it safe for gamblers around the UK. To access the website, you must be at least 18 years old.
Customer Support at PlayOJO Casino
PlayOJO Casino offers customer service via email and live chat. There are also FAQs on the website, which can be helpful for newcomers.
Email is open to everyone, whereas live chat is available only to registered users. The live chat works 24/7. However, you may need to wait a while before someone replies to your query.
Complaints
Read the complaints other players have left for PlayOJO Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Hi without your PlayOJO username its impossible for us to investigate your claims The OJO Crew
Everything :)
Being an A Lister is pretty sweet.
Fast withdrawals.
Awesome kickers and amazing VIP Managers to take care of you and spoil you when deserved it.
I've been a regular player (Or celebrity as they call me lol) on OJO for years... they are definitely my #1 casino.
Honestly nothing. No negative things to say other than the live chat support isn't what it used to be. It's also got some issues at the moment but I know they are working on addressing it.
thanks for your review and positive comments good to see you enjoy playing at PlayOJO
Nothing - see below. I wanted to play but they wont let me even though I have verified. I am beyond upset with their customer support. You can’t get hold of anyone and they never respond to emails.
I am infuriated. I deposited and then they said they needed to verify before I can play with that money. Fine. Sent in the documents they asked and I got an email to say they’d been verified.
Then I try and play and it still says I can’t play and to contact customer support. Except there isn’t any customer support! They don’t respond to emails, and it’s just a bot for on the chat that keeps going around in circles with no help. I ask to speak to someone and it says sorry we use a bot - the ONE time they transferred my message to the support team, they still never got back to me!
I am so beyond annoyed that my money is sitting there and I can’t get it back out. I am about to take this further. DO NOT play at this casino.
Hi its very unlikely we don't allow you to play unless there is an issue that you are not reporting in your post if you PM us your username here we can investigate further The OJO Crew
I like playing on the slots and slingo games I often deposit weekly small bits here and there for fun. Easy to log in and navigate around. I like the kickers and offers for free spins and stuff. Keeps me coming back.
I dislike the withdrawl process. 11 hours is not a true representation. Withdraw 11am I expect 10pm my money to have been processed but sadly not still waiting. Whats more frustrating is lack of customer service emails dont get answered. Live chat is none exsistant ... finally got an answer on facebook to be told all is well no documents needed withdrawl will be with me by tonight. However its 11.40pm and still player pending og which I have just researched and acrually means documents required. I log back in and see you need my card details photo etc all good and well if facebook agent had told me that. So now I await documents to be verified then withdrawel to be processed. Everythings just so long, it' s annoying as I like Play ojo !!!
Hi Thanks for your review the withdrawal process is 11 working hours, we don't process payments 24 hrs so keep this in mind if you win at 1 am in the morning. As soon as the payments department opens the next morning the process begins Regarding live chat, it gets really busy especially at peak times so if you cant get through you can now leave a ''chat''message which one of our Agents will answer as soon as they are free Apologies for any delays we try our best to get back to everyone as quickly as we can The OJO Crew
I really like ojo casino it’s a friendly site I’ve withdrawn with no problem until today still waiting for a processing email but hoping the reason is they are answering hundreds of emails waiting before me… But will update on site when I receive winning. But overall I don’t understand all the horrible reviews, ojo is one of the best in my opinion. Keep up the good work ojo.
B
Thanks for your review and great comments we will pass it to our colleagues who always get a huge kick hearing from happy and positive customers the OJO Crew
Stay away from this casino at all costs, my experience with the customer support lack there of is horrendous, they claim to have live chat but its just a bot, they haven't responded to any messages after 48 plus hours, and haven't sent any emails regarding my documents which at any other casino get verified in minutes, its going on three days and silence, the 5 stars they have all makes sense now.
Everything, i will never gamble here again and i suggest everyone to do the same and avoid, lots of games dont work and the horrible service needs alot of work, just like the other reviews state the same problems. Its one casino you should avoid. I never take part in any bonus and always provide my documents before i play, so the issues are all on the casino.
Hi Sorry to see your frustrations with our casino but I must correct you on your major point. We do have live chat 24/7 and we answer hundreds of chats daily but it does get really busy at peak times in different countries . And for these busy times we have added a new feature where you can leave a message so one of the operators can answer you when they are free. if you PM us your username we can investigate and get back to you with any info you requested The OJO Crew
Withdrawal as much as you want without limitations. What's not to like about Play OJO? This is a casino made for people to get the most bang for their buck. No wagering requirements. Keep everything you win on bonuses. Money back on every single bet with ojo plus, exclusive slots tailored to their website, and an absolutely impressive line up of prizes that you can earn through prize twisters or the OJO wheel free spins games. If that isn't enough, which it should be, you can sign in to your ojo account and play the masked singer for a chance to win free prizes. What's the catch? There isn't one. Even when I don't have any money to play with I end up winning free spins or free cash on the masked singer without wagering anything! That's crazy. Nobody else in the game even does this. The kickers are what really makes this casino special also. You can expect to be rewarded on every deposit you make. I redeemed a 100 free spin kicker for a 10 dollar deposit and Ojo lets me actually keep the bonus money from those 100 spins? I love you Play OJO! You wont find a better place to play. I am giving Play OJO a 10/10 because this is the coolest online casino I have ever seen. The OJO crew verified my account in less than 24 hours which is much faster than their competitors. This is how it is done boys. I will be playing at your casino a lot more often now that I am aware of all the cool deals you can get here.
It could be a little scary not knowing the processing time for your withdrawals. As it is said sometimes OJO will hold it longer. Aside from that and requiring a little patience for customer service this place is the best.
Hi Thanks for your review and kind words You have really nailed what PlayOJO is about and we hope you have lots fun and success playing with us in the future ! The OJO Crew
They have a wide variety of slots and other games to play. I like the search function on the site as its very responsive. The bright colors of the website are a perfect balance between sleek and modern.
I have never really had any issues with withdrawals.
Where is the customer support?
I deposited £50 with the kicker 50 free spins. I wagered the 50 and still haven't received the free spins. Also I have contacted their support through live chat twice and email and STILL HAVEN'T received a response which has led to this review.
Guys you need to bring back your live chat support or at least responsive customer service reps.
You guys have a rating of 5 and that should honestly concern you guys giving the competition out there.
Can you add the 50 free spins please?
Hi thanks for the review If you still haven't received the free spins please reply or PM us with your username and we will check for you The OJO Crew
A lot of games and nice website. Offer frequently bonus offers and free spins are without wagering. I also like the tournament that they offer and some freeroll tournaments.
Terrible customer service. Live chat don´t work and they don´t respond to all e-mails. Had a problem activating free spins that got after making a deposit. Initial respond from them was try different browser and empty history etc.
This did not help and they don´t respond.
Awesome games and lay out good promotions always reward system. Is a very good set up but, not much good to say about their (not so live) chat it’s insane.
TERRIBLE CUSTOMER SERVICE send a message on Saturday about a kicker that wasn’t granted to me (free spins plus spin surprise the following day) and Still NO REPLY whenever you open a chat it says response time “a few hours”.
You better count on a few days.
Hi thanks for your positive feedback Regarding your comments of our Support, on checking your account I see we replied to you 2 days ago on 6th December unfortunately for the offer you are referring to , the min deposit for the offer was 25 but you deposited 20 so didn't trigger the reward We did offer to give you some free spins for your last deposit but you never replied. The offer still stands so if you want the free spins please contact Support to let them know the OJO Crew
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Decent selection of games IF you can get them to work. Other than that there’s absolutely nothing positive about them. Listen to the other reviews before joining.
Customer service is useless & you’re either greeted by a bot, kicked out or not responded to! 36 hours I’ve been waiting for my withdrawal to be processed which is over their stated 11 hours! Absolutely atrocious customer service