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Editor’s View
PlayOJO Casino is active in different markets and it’s been popular in the UK for a while. The casino offers unique promotions to players, while there is a decent number of casino games you can access.
The website has a modern look and you can easily access different lobbies and enjoy your favourite titles. Make sure to check out OJO’s specials for additional perks.
- 0-24 withdrawal timeframe
- Multiple reputable licences
- Over 8,900 games
- You need to be registered to use support
Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.
UK Visitors: 18+ | Restrictions Apply | T&Cs Apply | Please Gamble Responsibly. GambleAware
Ontario Visitors: 19+. T&C Apply. Play Responsibly.
PlayOJO Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About PlayOJO Casino
If you’re looking for online casino sites in the UK, PlayOJO is licensed and registered by the UKGC and attracts new players with unique bonus offers. Additionally, the online casino has multiple other licences, including the one from MGA and AGCO.
Depending on the country you’re coming from, there might be slight changes in bonus offers, payment options and general Terms and Conditions. To register at PlayOJO Casino, you’ll need to provide your phone number and other details, but if you already have an account on any other SkillOnNet casino, you’ll be able to use quick registration.
Being a member of PlayOJO has a lot of perks, but there are some downsides you should know about, too. With the CasinoRank of 6.7, PlayOJO is a decent casino to join, but read our expert casino review to learn more about it.
- E-Wallets 0-24 hours
- Bank Transfers 2-7 days
- Card Payments 2-7 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at PlayOJO Casino
PlayOJO Casino allows different payment options, all of which are listed in our Payments tab. Deposit and withdrawal methods may vary between different countries.
The minimum deposit is €10 or equivalent. Players will receive email confirmation of the transaction after each deposit. There is no minimum withdrawal amount, but the casino may send a check for all withdrawals below €5.00.
For wins over €5,000 or equivalent as well as jackpot, the withdrawals may take longer due to extra steps the casino takes to verify the win and ensure everything’s in order. There aren’t any fees for debit cards and online wallets, but you’ll have to pay €10 for wire transfer withdrawals up to €500.
Games at PlayOJO Casino
A wide range of games can be found at PlayOJO Casino, with progressive jackpot slots being some of the go-to for the majority of players. The slots are divided into different categories and you can use the search bar to find your favourite titles or make the most out of advanced search.
Demo isn’t available, so to access any casino games, you must become a member. Other games include online blackjack, roulette, other table games and live casino games.
The casino features OJO’s Specials that include The OJO Wheel and Prize Twister where you can test your luck as well as the Hot or Cold feature that shows which games are paying more and which aren’t popular at the moment. There are also OJO Levels, which is a kind of a loyalty program that helps you unlock additional prizes.
PlayOJO Casino’s Commitment to Responsible Gambling
PlayOJO Casino has several responsible gambling tools that help players stay in control of their spending. You can set deposit and time session limits within your account, while there’s also a reality check tool to help you keep track of your time spent online.
Additionally, players can take a self-assessment test and can take breaks or self-exclude from the casino. PlayOJO is registered with GAMSTOP, making it safe for gamblers around the UK. To access the website, you must be at least 18 years old.
Customer Support at PlayOJO Casino
PlayOJO Casino offers customer service via email and live chat. There are also FAQs on the website, which can be helpful for newcomers.
Email is open to everyone, whereas live chat is available only to registered users. The live chat works 24/7. However, you may need to wait a while before someone replies to your query.
Complaints
Read the complaints other players have left for PlayOJO Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
I been trying to withdraw my money on my account and been hit with to many pending withdrawals which I was shocked as I have no pending withdrawals so I've uploaded all my documents and still nothing.
Live chat is pointless amd emailing support is useless too as no one replies
All I want is to withdraw my cash pleaee can someone from playojo fix this for me
I enjoy you app as I win big on ot so I don't want to leave so just sort your act on
From my personal experience. Many games to entertain you for hours.
Good interface with some exclusive games. They give you nice bonus. The site is fast and sound to be secure.
No support, if you want to talk to someone, forget about it right away. For 1 week I try to speak with someone and the support are always offline, moreover to make you pay he uses several tactics not to pay you. After several deposits I finally won $3000 I made a withdrawal and 2 days later asked me for my documents for verification, 2 day later all my document was approved, then 4 days later he returned my money to my account without explanation. This casino wants me to gamble this money. I have several people in my family who have stopped playing playojo because they have a hard time getting paid.
Ontario players and all players from the world must read my honest review before you gamble with your hard worked money.
Games, live casino available.
Website looks perfect.
Nothing much to say but read what I don’t like about this casino.
3-4 weeks verification times.
7-8 days withdrawal pending time.
Bad bonus system like 0.01 spin all the time In quantity of 10 spin worth 0.10 lol what a terrible bonus.
Slot has many glitches.
Ok selection of games. Has ok deals kickers. Live casino is good mix of games. Haven't withdrawn but hopefully one day. Hoping they are quick but who knows reading reviews.
The worst customer support of any site I have ever been on. Do playojo look at reviews? Because if you did you would clue in a see the same complaints... solution?
It'd called hire more people and actual have support. Don't come back with some bs peak hours crap.
I have tried at all hours and sane same same. Your hurting your own reputation.
minus 10 stars for customer service
Well the Games are good and a very good selection.
I really Like the layout of the website it’s very inviting and I always Seem to get good payouts on this site.
Withdrawal times is just ridiculous.
No help from customer service.
I’ve waited days and days just to get someone to eventually process my withdrawal even thought my account is fully verified.
Good selection of games.app is easy to use. Have had no issues with being disconnected or booted off a game. Search function makes it easier to find what you want.
Support is really slow for responding.
Withdrawals take a really long time we’ll over the up to 12 working hours they state. Currently been waiting 4 days for a withdrawal that they say there is nothing they can do and I’ll receive an email once processed.
The game selection is great compared to a lot of others. The hot/cold feature is pretty good too. Win rates are fair. App is surprisingly reliable and stable.
Customer service is non existent. The 24/7 chat is useless because it’s just a bot, no actual person to help you. They NEVER respond to emails either.
Pitiful withdrawal times. You’ll have to fight tooth and nail to get your money. The claim about processing within 24 hrs is nonsense. Could be a week, could be never unless you fight for it.
Document verification process might need several tries.
When the games work they are good to play with a wide selection to choose from.
The layout of the site is very easy to use and the menus are well laid out.
Where to begin....
You can only make one withdrawal at a time so need to wait until one is processed before submitting another.
Withdrawal times are the worst I've experienced, I'm currently on day 4 waiting on a £700 withdrawal being processed.
Customer service is non-existent, they rely on a bot in their "live chat" not so you can't actually speak to a person and from experience, emails go unanswered for days or weeks.
Would give this casino zero if I could. The worst. Steer well clear.
I used to like how this casino would payout within a couple days. The website is a little glitchy, but the game selection is amazing. Bonus funds have no wagering requirements and I love this feature.
The customer support is atrocious. I made a huge win of $20,000 and have been attempting to withdraw my funds. I’m limited to withdrawing only $5000, yet the withdrawal page states the max withdrawal is $9999.99. The first withdrawal of $5000 took 5 days to be processed despite being verified. A 3rd party review is understandable, but given that my funds were the result of one big win, the remaining withdrawals should be quick and easy. I’ve got 3 more withdraws to make and it’s been 60 hours since my 2nd withdrawal of $5000 and it’s still pending. My emails are ignored and I’m made to feel like a pariah. I’m so angry. I was hoping to have my funds by Xmas and be able to go on a much needed vacation. But at this rate, it could be weeks. Thank you Playojo for doing a great job at ruining my Christmas.
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I have uploaded multiple documents including ID, PROOF OF ADDRESS, BANK CARD, BANK STATEMENT and I am still unable to withdrawal any winnings. I have received 3 emails from support all telling me to upload documents, which I have done. I have logged into my banking through their verification process successfully, and Wyzia has verified my accounts. Although, when I go to withdrawal via ecashout ( the only option available even though I deposit via Interac Etransfer) it tells me my bank account does not belong to me! I noticed my MIDDLE name is on my account showing behind my last name, and I have asked for it to be removed and it has not been.
When using the chat feauture on the site or app, all I recieve is a message saying it may be over 6 hours to get a reply, but I have NEVER received a real person reply from the chat.