- Home to leading software providers
- Multiple payment options
- Live chat is available
- Mobile friendly design
- They hold a UKGC license
- Limited live chat hours 06:00 - 23:00 GMT
- Customer Support
- Responsible Gambling
Bank Transfers: 5-7 days
Cheques: Not offered
Card Payments: 2-6 days
Pending Time: 48-96 hours
Deposit Limit Tool
Wager Limit Tool
Loss Limit Tool
Time/Session Limit Tool
Cool Off/Time-Out Tool
Reality Check Tool
Self-Exclusion Register Participation
PlayLuck Casino is an online casino where members can enjoy games from a multitude of software providers and will be able to explore a world full of thrills and challenges. Players will be able to enjoy these games from the likes of NetEnt, Microgaming, Play’n GO, Betsoft, Playson and Evolution Gaming. The site supports multiple languages and can be reached instantly through a web browser. Members can also play these games through a mobile device. PlayLuck Casino is licensed and regulated by the Malta Gaming Authority, the UK Gambling Commission and the Alderney Gambling Control Commission.
Restricted Countries and Territories
Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include the United States of America. This list could also include more restrictions so please see ‘more casino details’ for the full list of restricted countries and territories.
Players will be able to enjoy lots of video slots here and they’re home to games from leading experts like Play’n GO, NetEnt and Betsoft. The casino adds the newest games as they launch and even though filters are limited players can find their favorite games easily by using the search function. There are games here that suit the most advanced player to the new beginner and include titles like the Book of Dead Slot, Twin Spin Slot, Starburst Slot, Lady of Fortune Slot and Eye of Horus Slot.
The casino is also home to a number of traditional games such as blackjack and roulette. There are also some other card games like Baccarat.
Players can also try their luck in the live dealer lounge and meet skilled, real life dealers to add to the excitement. Rooms are open around the clock and include variations of Live Blackjack, Live Roulette and Live Baccarat. The dealers will take care of the entertainment, all the players have to do is place their bets.
Members can also have fun with PlayLuck on the go thanks to the mobile version of their site. This can be enjoyed anywhere, anytime and on virtually any device that runs software like iOS and Android. The mobile version can be played through almost any mobile browser, no app needed.
Anyone who needs help and assistance can contact the casino's customer support team. One of the quickest and easiest ways to get help is by using their live chat facility which is open 7 days a week between the hours of 06:00 GMT to 23:00 GMT. Other ways to get assistance include over the telephone and through email.
Security and Fairness
Safety at this casino is not an issue. Whilst sensitive data is in transit the casino utilizes the latest 128-bit Secure Socket Layer (SSL) encryption technology to ensure that sensitive data is transferred securely over the internet to our secure server. This is also protected by firewalls.
When it comes to fairness, with the exception of sports betting and live casino games, in order to ensure the integrity of their games, a Random Number Generator (RNG) is always used to determine the random outcome of such games
Recommended by experts
Inability to search slots is also a nice experience,
Support answers mainly that I got a feeling I talk with bots.
I waited for weeks to solve my issue but no email after 2 weeks but may negative chat experiences.
you cant choose slots well, no favorite section, no provider choosing.
Support chat sometimes answers like a bot and does not read well.
After 2 weeks of chat support my issue was closed with the words "management closed you for Bonuses".
I don't know why but that's the decision they made.
They scammed me for my money.
Very Interesting casino and keeps me playing. Been a member since ages now. Never had any issue with the site nor its games. Pretty secure from what I can see so far, no issue with withdrawals.
PlayLuck Casino Complaints
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