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PlayLuck Casino - Delaying withdrawals, not communicating with me

RESOLVED

Complaint Info

Disputed casino

PlayLuck Casino

Amount

£ 391

Baconbrains06 United Kingdom
Posted on November 2, 2020

Hello, i signed up with playluck casino which is a sister site to other betting sites i have used with Aspire Gaming and have never had any problems with withdrawals, only this time i deposited, played a bit and have have several withdrawals still pending, total amounting to £391. I have sent several emails via their website to which i have had no replies from and there live chat is not working at all. At the moment i can't get a answer or any information on this matter. Could you please help on this matter.

Baconbrains06 United Kingdom
Posted on November 3, 2020

Just an update I found a contact number, called and after that finally got some updates on the situation. A little bit annyoying it took me to contact them but I have the paypout so can you close this complaint thank you.

AskGamblers
Posted on November 3, 2020

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

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