Planet 7 Casino

I like the games Planet 7 offers, various deposit methods.

The Slots are not Tight at all. You can win money here!! Nobody can "Win" off of every single deposit they make. But my 1st withdrawal was done using No Bonus at all.

Deposited a few more times, didn't win anything and then used a Deposit Bonus, I won off of it and requested a Cashout. Got verified after sending in all documents and it went smoothly. ..

It does take a little while to get paid but they have always paid me. Really think the reason for the long wait on payouts is because it is hard to send checks or wires to players in the USA and to find a Great Processor to do just that.

And I see people on here thinking a Casino is "Fishy " cause they don't want you to tell your Bank it's a Gambling Transaction... Really ??? Folks read the Gambling laws in the United States, yes the law is not specific but the Banks have AGREED with the Goverment NOT to process "Known" Gambling Bank wires, Checks, Etc..Soo NO never tell your Bank that your check is from Gambling winnings !!!

Educate yourselves before you Deposit & Gamble in your Country of residence ... Lord and I don't even work for Planet7 .

Long payouts need correcting, and I didn't like the fact that I no longer am eligible for the Free Daily spins as a depositing player ( that was Cut off the day I requested my 2nd withdrawal) and since that 2nd withdrawal I can no longer use ANY No Rules/No Max Cash out Bonuses. I never abused them, as my 1st payout was from a deposit using NO Bonus of any kind. I made more deposits using Bonuses, then I got a Win with 1 and Cashed out.

Then Poof, no daily spins from then on. Now I can only use Bonus Codes with wagering 30 times and a Max of 10 times my Deposit to Cashout.Basically I can NEVER hit a jackpot and expect to be paid.

Manager stated: I didn't need Daily Spins or No Rules / No Max bonuses to Win anymore.Doesn't make sense to me. I do give credit where credit is deserved and "Tawni" that handles complaints on here is Top Notch. She gets things moving and things done and gets people PAID!! She deserves a huge pay raise for the stuff she puts up with on here.

This is my review, I will raise it up more stars once payout times improve and the "Bonus thing" is straighten out. For Depositing players.

I really like the layout of planet 7 casino.. and the RTG software

Friendly staff have had several withdrawals, first one was slow but since they have been taken care of in a timely manner.

I am waiting on 4 current withdrawals.. they will be taken care of soon I'mean sure only been 5 days....

Slow payouts.. .my only problem. I would recommend this casino...

Great games and support is just wonderful ! I don't know why everybody has problems with this casino I think its a all around fair and fun.

Yea payment is a little slow, but I've been getting my winnings, that's what counts right!!

Nice games, no deposit bonuses between deposits, friendly chat support

Very, very slow payout. I tested a small payout ($100) and it took 6 weeks to get it, ONLY after filing a complaint here. Then the only withdrawal method for US is by foreign check, so had to physically go to my bank branch which is 45 minutes away. Then got asked all kinds of questions about the check by the teller, and it's not clear when my bank will release the funds to me.

I don't even want to play here any more because I feel like dealing with the winnings is not worth the stress. Can't recommend to anyone in the US. Look for ones that do wire transfer withdrawals.

Some games; but avoid to play on this casino they change rules as you get any wining to not giving you this.

I register onto Planet 7 Casino; after I played my welcome bonus and reach the minimum for taking out my wining and after no response, contact chat support and they block my account and told me that I am not eligible for bonuses but NEVER let me know this; even while I was playing from my Tablet or PC not get any information about this.... PLEASE AVOID PLAYING IN THIS CASINO AT ALL!!

Its kind of hard to like something when its not doing there part (like paying there payouts). The free spin are nice, but they take all your winnings back too (more a dislike)!

Nothing but excuses about payouts, and I'm not the only person that is having this issue.. so its a 1 star tell I receive my pay put winnings. But more then likely I will not be playing on this site along with there sister sites as well... STAY CLEAR unless you want to WAIT ages for your MONEY AND GET JERKED AROUND!

They make up reasons for not paying and keep requiring you to jump through hoops trying to avoid paying. They tell me they cant send a check because of massive delays and to do a wire transfer into my bank. They will not send to intermediary bank and there are only 2 banks I found that allows direct foreign wire transfers so I had to open a checking account at one of those banks. Still waiting.

I have been patient as possible with planet 7 about my APPROVED WITHDRAWALS; one for $1900, another for $365 and another for $1455. Now I have contacted the casino via live chat and they explained to me that the issue is no longer in their department, that it's in escalations. Now I contacted escalations and payout but no one has yet to inform me of anything. I'm one that is a very patient person but when I feel like you are giving me the run around, then that's when I have a problem.

In case planet 7 casino wants to reply and explain to me why I'm not being treated like the same person I was when I played with this casino; my user name is alligator 61.....

SCAM!!!!!

I legitimately won $1,000 but they gave me every excuse that does not make sense and now my widthdraw is $600...but that was 4 months ago. I have contacted them countless times and they just will not give me my money. They find out every excuse as well to not pay me. Its usually a waiting game. They say it will be there by a certain date then when its not and you call, they start the process over again. BEWARE

Hi, I recently started using Planet 7 Casino, and have been very satisfied with pretty much everything. I personally do not understand people complaining because through live chat, it is possible to talk with representative right away. Representatives are very kind and willing to help. The games seem to be pretty fair (software games, if you don't think ), and I like the fact that they also offer live games. I recently asked for withdrawal and it has been approved. I was given a call about when and how the checks will be delivered. I think people should definitely read company policies that are easy to find in the internet before complaining.

This really is a good casino (Please see the dislike section for my rebuttals about what people complain). What people should be aware of is that normally websites like this have statistical bias, meaning that it is mostly the ones with very strong opinions who leaves reviews (and that is mostly dissatisfied customers, because satisfied customers do not spare time to write reviews).

So far, my personal experience with Planet 7 has been awesome. I do mean it. I was really scared about playing online casino in the beginning, and thus did tons of research before I did. I compared a lot of casinos, and I tried tiny bit of money in each website to see any signs of red flag. Now, I am sticking with Planet 7.

Based on my observations, it seems to me that most of the disputes uploaded here have been resolved, and Planet 7 casino seems to comment very quickly to people's disputes. If they were scam and they do not care about customers at all, they would not even bother spending time to leave comments for open disputes. This is a long review, but I just wanted to leave this because I personally felt bad about this casino, which I enjoy using, being depicted badly.

The average rating of Planet 7 is pretty high in some websites, but here there seems to be a higher concentration of bad reviews. I just wanted to balance that out by adding my opinion.

The following may be the things that people may complain about:
* This is more like my counterargument: But I do not think you will complain about the following once you know these before you play (When you are about to use a company's service please study the terms and conditions, and please do not complain about publicly notified policies).

1) Slow payment - Yes, it takes about ~5 business days until approval, ~7 business days until processing + additional shipping period. It may take up to 3 wks for you to get the money. HOWEVER, it does not mean that it will not be paid. [Also, there is a certain amount of processing fee (FedEx etc.) $20/$40 depending on the amount.

2) Slow representative response - Use live chat instead of email. Live chat is available 24/7 and it connects you with representatives in a few seconds. Email response takes some time. Based on my experience, it may take about ~3 days to get a response.

3) Withdrawal restrictions - Most casinos do have some sort of restrictions. Casino does not exist to give away free money. By getting some bonuses, one should expect to have some strings attached to it. Please read the terms and conditions of bonuses before redeeming coupon! Please do not complain about this fact, because some playthrough rules exist in every casino, and based on my experience, their requirements are not too different from other casinos.