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Pinnacle Casino

7.6
CasinoRank Good
7
Player rating 1 review
Complaint response 3 days avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Home to leading providers
  • Multiple payment options
  • Accepts Cryptocurrencies
  • 24/7 live chat
  • Mobile friendly games
What we don’t like
  • Cannot list games by provider
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English, French, Chinese, Czech, Finnish, German, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish

Established

1998

Licences

Curacao, Alcohol and Gaming Commission of Ontario

Affiliate Program

Casino Type

Crypto Casino, Instant Play, Live Casino, Mobile, Sports

Deposit Methods

AstroPay Card, Bank Wire Transfer, Bitcoin, Boleto, CashtoCode, Payz, iDebit, instaDebit, Interac, JCB, Litecoin, Local Bank Transfer, MuchBetter, Neosurf, Neteller, oxxo, Pay4Fun, Paysafecard, Pix, Skrill, Tether, Visa, MasterCard, WebMoney

Currencies

Brazilian reals, Canadian dollars, Colombian pesos, Euros, Hong Kong dollars, Indian rupees, Japanese yen, South Korean won, Malaysian ringgits, Mexican pesos, New Zealand dollars, Peruvian nuevos soles, British pounds sterling, New Taiwan dollars, Thai baht, US dollars, Norwegian kroner, Chinese yuan, Polish zlotys, Russian rubles

Withdrawal Methods

AstroPay Card, Bank Wire Transfer, Boleto, CashtoCode, Discover, Payz, UnionPay, iDebit, instaDebit, Instant Bank Transfer, Interac, JCB, Litecoin, Local Bank Transfer, MuchBetter, Neosurf, Neteller, oxxo, Pay4Fun, Paysafe Card, Pix, Skrill, Tether, Visa, MasterCard, WebMoney

Withdrawal Times

EWallets: 0-1 hours
Bank Transfers: 1-10 days
Cheques: Not offered
Card Payments: 0-1 hours
Pending Time: 24-72 hours

Withdrawal Limit

Not Stated

Software

Booongo Gaming, 1x2Games, Booming Games, Endorphina, Gamevy, Games Global, Genii, Golden Hero Games, Habanero, iSoftBet, Multislot, NetEnt, Playson, Pragmatic Play, Play'n GO, Red Rake Gaming, Relax Gaming, Spinomenal, Tom Horn Gaming, Yggdrasil Gaming, Evolution Gaming, Ezugi, BetGames

RTP

Publicly audited

Live Chat

Contact

Support Email: [email protected]
Support (Ontario) Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

Pinnacle Casino is an online casino home to thousands of games for players around the world. Players can choose from various software providers, including big brands like Play’n GO, Microgaming and more. 

When players visit the casino, they can pick which language they want to play in from a list of different ones, and the casino is available on the web and mobile platforms. 

The casino is also fully licensed and regulated by the Government of Curacao and Alcohol and Gaming Commission of Ontario. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. We will provide a list of these restrictions under more casino details. 

Virtual Games

Players can open the casino lobby to find slots, table games and more. There are over 2000+ video slots available, so players have lots of options. To make it easier to browse, players can sort games into alphabetical order (or reverse alphabetical), and if they know the name of the game, they can also use the search function to find them quicker. 

Slots here include Book of Dead, Bonanza, Starburst, Book del Sol, and Zombie Carnival

Players can also enjoy a variety of table games like the latest variations of Blackjack, Roulette and Poker. 

There are also video poker games for players who enjoy 5-card draw. Players must create their best five-card hand to win the prize according to the paytable. 

Live Casino

Most of the games in their live casino are interactive, so players can join the human croupiers for an exciting game, just like in land-based casinos. There are games of Live Baccarat, Live Blackjack and more. Table limits vary from room to room, and players can also check out a range of Live Game Shows from Evolution Gaming. 

Mobile Gaming

Pinnacle Casino is also available for gamers on the go. Players can log in through their mobile devices, including the latest smartphones and tablets. The casino is fully mobile compatible, so players will have access to the games available on the web platform. 

Support

Anyone who needs help and assistance can contact the casino's customer support team. There is a live chat facility available, open 24 hours a day, 7 days a week. 

Players can use this to speak to a customer service agent. However, players can also email the casino if they require additional assistance, open 24/7. There’s also an online contact form on their site, should players wish to contact them via this way. 

Security and Fairness

When it comes to security and fairness, we did not find any concerns. The casino uses SSL encryption provided by GoDaddy and displays a Verified Security Seal for peace of mind. Players' personal information will be encrypted before being transmitted over the servers. 

The casino also uses a random number to determine the random results of their games. They are also monitored regularly to ensure fair play and the casino displays its eCOGRA Seal for added peace of mind.

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Player Reviews

7
1 review
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Player rating
lowiecollignon
September 6, 2022
7

I did have an enjoyable time here, has a great set of games home to leading providers and transactions here are also decent plus payment methods are quite nice they do have most of what I have available. the site is also mobile friendly and has a 24/7 live chat which is okay. They're responsive enough.

They do need atleast to have a list of what their game providers are which could be helpful, and they should keep balance since they are a sports betting site they do need to shed some focus with their casino aspect. Plus additional fees on some of the payment methods is a no no for me.

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Pinnacle Casino Complaints

  • resolved

    1 of 1

  • avg response

    3 days

  • avg complaint life

    2 days

  • avg amount

    736 USD