AskGamblers Quick Overview
Editor’s View
We love the sleek and straightforward design of NineCasino, alongside custom-made icons in the menu. NineCasino is user-friendly and really intuitive, and you don’t have to be a tech expert to navigate this online casino.
We noticed that in addition to tournaments hosted by the casino, you can also receive cashback, complete missions, participate in the loyalty program, and become a member of the VIP club.
- Live chat is open 24/7
- Mobile friendly games
- Various/diverse offer of casino games
- Different responsible gambling tools available
- There are some country restrictions
- High minimum withdrawal limit
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NineCasino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About NineCasino
NineCasino is an online casino fully licensed and regulated by the Government of Curacao and the Kahnawake Gaming Commission. Uno Digital Media B.V. owns and operates the casino that has been on the market since 2021.
The operator provides players with a choice of many different languages from the side menu. NineCasino is one of the casinos you can play on your smartphone because it has an app you can download directly from its website.
NineCasino offers a large selection of games players can enjoy, but we recommend checking our detailed casino review before registering. We’ll discuss different payment options you can choose from and the process for deposits or withdrawals. Also, see if the casino’s committed to responsible gambling and what you can do if you encounter issues during your gameplay.
- E-Wallets 0-48 hours
- Bank Transfers 2-7 days
- Card Payments 0-48 hours
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at NineCasino
The payment options will become available when you register at the casino and visit the Cashier. What’s available depends on your country. However, the casino offers all major payment options, including credit and debit cards, Neteller, Skrill and various e-wallets. Check out the Payments tab to see all possible options you can find at the casino.
The processing time can take up to 24 hours. However, some methods may take longer before you can see the money in your account. For example, bank transfers can last up to five business days.
The minimum withdrawal goes from €50 to €120, depending on your selected option. The maximum amount you can withdraw monthly is €30,000, which is halved for weekly withdrawals. In a day, you can receive €3,000 at most. Remember that bank transfers are subject to additional charges by the intermediary banks.
Games at NineCasino
NineCasino packs over 5,000 games from the world’s known providers, including Evolution, Netent, Pragmatic Play, Red Tiger and many others. Online slots are grouped into different categories, and you can find everything: instant wins, bonus buys, progressive jackpot slots, etc. You can easily find any game in the search bar if you already know what you want to do.
Live casino games emulate games in brick-and-mortar casinos; for those who love playing table games with the host, let yourself in. You’ll find many different releases, so find your virtual desk and get comfortable.
There’s no shortage of table games either, with online poker, roulette, blackjack, and baccarat. The casino’s original games are on display, and we recommend you check those out. There are also scratchcards for those who want to test their luck quickly.
NineCasino’s Commitment to Responsible Gambling
NineCasino takes responsible gambling seriously, as shown by the addition of different tools to help players keep things under control.
Firstly, the casino doesn’t allow underage players to register on its site, and it offers useful responsible gambling links to assist players. You can take a self-assessment test at any point to see if you should be worried or take the necessary precautionary steps.
As for the features, players can limit their deposits and losses. They can set daily, weekly or monthly limits. You can easily keep track of your bets in your account, making it simple to track your activities and adjust. Wagering and session limits are also available within your account.
Should you notice that you need to self-exclude, you can do so easily, but there’s also a cool-off option that isn’t as drastic and helps you take a short break from online gambling. NineCasino is packed with responsible gambling tools, all of which are listed above. This shows commitment to players and their well-being.
Customer Support at NineCasino
There are multiple ways to contact the chat support. The support email is located at the footer of the casino, but we recommend using the live chat, which you can access from the side menu or by opening the icon in the bottom right corner.
Before you talk to an agent, the bot will offer some topics and answer questions. We selected “Other” and requested to be connected to an agent, and the bot returned to us to pick a topic again, insisting that they “have a full knowledge base and are capable of processing requests.”
After our second attempt, everything went smoothly. The agent was friendly and responsive, and they helped us get what we needed. The chat support works 24/7, and you shouldn’t experience any problems contacting the casino’s representatives no matter when you’re playing.
Complaints
Read the complaints other players have left for NineCasino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Hello! Thanks for sharing your feedback.We appreciate your kind comments. We’re glad you feel satisfied with our service overall ,but we are sorry to hear that you’re having difficulties with the deposits Your satisfaction is important to us, Lovenia, and we will do our best to improve our payment system. Best regards, NineCasino Team.
Fantastic casino, Thousands of games, easy site to navigate. I like the way they organize the game selections! Super fast withdrawals, easy verification process ( I was verified within minutes of submitting documentation) . Documents were the standard that all casinos require plus a face scan.
No real complaints, there was a couple games I couldn’t play because I’m from Canada. But there’s SO many games to choose from! So far, it’s been a very positive experience. Play thru requirements are pretty much on par with other sites.
Hello! Thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back. Until then, we’re here if you need anything. Best regards, NineCasino Team.
I think this casino is very well structured. Everything has been listed in a clear and simplified manner. In addition, this casino has a very diverse series of games. Even live casino is possible. I can only recommend this!!!
Hello! Thanks for the awesome review, Kube! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers! Best regards, NineCasino Team.
Games are good, bonuses and rewards are great. Customer service is quick. Good amount of games from several providers I enjoy. Was one of my favorites to play until their horrible verification policies
I am beyond frustrated with their verification process. Never have I been asked to provide as many documents as Nine Casino. This day and age with everything done electronically, it is almost impossible to provide a paper copy of a government document. I finally provide one but then am told that all four corners are not visible which is a blank part of a letter. Then they ask for proof of deposit which I provided, but now they want it with my name, bank, date, transaction id, and more. Most banks do not even provide that information for one simple transaction especially a email transfer. This has been almost two days of documents submitted that continue to be rejected. Never have I ever experienced this playing anywhere else
Hello! Thank you for reaching out to us regarding this matter. We are very sorry to hear that you had trouble with verification. I want to assure you that we are a licensed online casino and follow strict regulations to ensure fairness to all of our customers. At NineCasino, we ensure the highest level of security and safety for all of our customers, and this means we have very strict and stringent rules and regulations that must be followed to ensure that the site is a safe environment for everyone. While following these rules and regulations, we may require certain documents to be verified, and it is very important that these processes are upheld to the highest of standards. We appreciate that these processes can seem very complex, please be assured that they are in place for all of our customer’s security and we want to help you complete this process correctly. If you have any questions regarding this, you can contact our customer support team who will be more than happy to help! We hope this gives you more clarity in regards to this matter and we thank you for reaching out to us again! Kind regards, NineCasino!
Great selection of games, awesome site layout - runs extremely smooth on mobile. Play on slots feels balanced. Excellent customer service.
Interac deposit & withdrawal.
Excellent customer support.
Fast KYC process.
Hello, dear! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to work with the customers like you. Have a wonderful day! Best regards, NineCasino Team.
I am a new player at Nine Casino, and I can say that having fast and low limits withdrawals are wonderful for me. I took the welcome bonus and I am looking forward on new bonuses.
For the app I like it so far, but I had a hard time connecting my account I kept having an error that my account did not existed when it did. At the end of the day it worked out but I was about to give up trying to connect.
Hello, dear! Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We are glad that you have managed to resolve an issue with the mobile app, if the error will appear again, please contact us via LiveChat and we will resolve this issue asap. Come back and see us soon. Cheers! Best regards, NineCasino Team.
A very good casino. I like it both externally and in practice. :) The lobby is implemented very conveniently, there are filters for suppliers, games, search by name, in general, everything is done very, very conveniently.
The only thing I encountered yesterday was the problem of a long withdrawal of funds. Usually the withdrawal of funds is quite fast, but yesterday I waited for about 3 hours, it's a very long time. The rest-I like everything. :)
Good afternoon, dear! Thank you so much for your kind words, Olga. We really appreciate you taking the time out to share your experience with us .We count ourselves lucky for customers like you. We look forward to working with you again in the future! Best regards, NineCasino Team.
Pretty nice casino. Cute both in terms of design and in terms of interface. There are a lot of games, the choice is simply huge. There are also a lot of bonuses. There is nothing to complain about, I play with pleasure. :)
Hello! Thanks for the awesome review, dear! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers! Best regards, NineCasino Team.
In general, the casino is good. There are a lot of various providers and slots. There are bonuses, but there are not as many of them as we would like. The payoff is good, you can win a lot if you're lucky. It seemed that the withdrawal of funds sometimes takes quite a long time. I really like the design. There are pros and cons, just like everywhere else. But in general, I can recommend it.
Hello! We are so grateful for your review. Thanks for sharing your rating with us and the community. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers! Best regards, NineCasino Team.
In my opinion, this is one of the few casinos where you can really play without problems. The site is great, there are no errors, long downloads or anything like that. Everything works quickly and beautifully. Payouts are also fast. Well, there are quite a lot of bonuses. Now I play only here.
Hello, dear! Thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back. Best regards, NineCasino Team.
NineCasino News
Read all news about NineCasino, check for updates and stay tuned for exclusive bonuses.
Imagine winning nearly €4 million from a wager as small as €0.20! Surely, a life-changing event! Most of us can only dream of winning such an astounding amount of money but this became a reality for a loyal NineCasino player from Brazil.WOWPot Wows With a €3.7 Million Win!Last week, on 15 January, a NineCasino player going by the username ***carvalho10 logged onto the popular online casino site from Brazil to pass the time. And it was in the early morning hours that the magic happened.After just a few spins on the relatively recent Wolf Blaze WOWPot! Megaways produced by Fortune Factory Studios, this immensely fortunate Brazilian player scored the unimaginable: a €3,760,840.37 win from an impressive x20,008,157.44 multiplier.There is only one truth in the casino world, and that is once you press the button, anything can happen, said the Head of NineCasino, commenting on the win."***carvalho10 nabbed a x20,0008,157 multiplier, but the question is, who will be next to beat this high score at NineCasino? Our Jackpots are still full to the brim, and with 6000+ games, there is something for everyone, as well as for anyone hoping to be the next big winner," the casino manager added.We'd say that 'WOW' is a fitting word here. The video slot Wolf Blaze WOWPot! Megaways, launched in April 2023, is more than a mega jackpot slot. It's a WOWPot, a four-tiered progressive jackpot originally developed by Microgaming.We congratulate the lucky player and wish ***carvalho10 many more epic wins at NineCasino!Try WOWPot Slots at NineCasinoNineCasino offers a total of seven Wowpots, such as the Book of Atem WOWPot, and the Sherlock & Moriarty WOWPot. Players will also be glad to find Pragmatic Play jackpot games among the 6000+ games already at NineCasino, such as The Dog House Megaways, Joker's Jewels, and Gates of Olympus. Together with regular tournaments, promotions and various gamification features, players are in for a thrilling time.As for the new players? NineCasino has created a brilliant welcome package across three deposits, complete with a generous amount of Free Spins. Apart from being available in 12 languages, offering 24/7 customer support and accepting multiple payment methods, NineCasino is among the safest casino platforms on our website.Good luck!
Casino Christmas promotions can be really big, but you will rarely see a campaign this huge! NineCasino just pulled all the stops and is entering New Year in style, giving away not one, not two, but three automobiles in their three-week Grand Theft Сoupe tournament!The three-part tourney kicked off today and will run until 7 January, so let's quickly see how you can qualify for these magnificent prizes.1, 2, 3: Grand Theft CoupeNineCasino is holding a three-week Grand Theft Сoupe tournament for slot players between 18 December 2023 and 7 January 2024 with a different model coupe car as the main prize each week:Week 1: 18-24 December - Audi A5 CoupeWeek 2: 25-31 December - BMW 4 CoupeWeek 3: 1-7 January - Mercedes E CoupeNineCasino has made participation rather simple, and we'll take you through the process every step of the way.How to Take PartPlaying online slots will qualify you for the tournament, as these are the only eligible games. Once you start spinning, your position on the leaderboard will be decided by the points you accumulate:Earn 1 tournament point for every €1 you wagerThe player who scores most points wins a brand-new Coupe at the end of the cycleIt's easy, right? Just do what you like most: play your favourite online slots from the casino's library and start earning points.Visit NineCasinoThis tournament may be the Christmas miracle you're hoping for, so head over to NineCasino and have yourself a jolly good time!Good luck!
NineCasino is pulling out all the stops in its upcoming phenomenal Tesla Tournament & Raffle, which will be held throughout the month of November.How to Take PartTo join the fun and be in for one of the numerous prizes, you must place bets of a minimum of €0.10 on eligible slot games. Each bet will bring you 1 tournament point, while 100 points will get you 1 raffle ticket for the prize draw.You can collect an unlimited number of tickets, which will increase your chances of winning one of the top five prizes in the raffle.Tesla, iPhone 15, PlayStation 5, and €50k in Cash PrizesWe already told you about the Tesla Model 3, which is the main prize, but NineCasino has also set aside two other valuable prizes: the iPhone 15 and a PlayStation 5 console!In total, five main prizes will be distributed via a random draw in the following manner:1st prize: Tesla Model 32nd - 3rd prize: iPhone 154th - 5th prize: PlayStation 5Then comes the €50,000 prize pool with cash prizes for 1000 participants! Players with the most points will battle it out for the 1000 cash prizes, ranging from €5000 to €10!Each cash prize comes with a 1x wagering requirement attached that must be met before cashing out any winnings.Of course, before wagering, you should consult the Terms and Conditions to get acquainted with all the rules.Good luck!
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I like Nine casino first because they have a large selection of games that load quickly. The first deposit bonus which gives 250 spins from which I got each din for 50 spins really amused me and I was satisfied. What I liked the most is that the chat is always active and there will always be someone to take care of the chat if I have a problem. They also have missions that when completed give very good cash rewards, free spins and bonus points that are used in the casino market.It's a pity that if you make for example 2-3 minimum deposits in a day and if you ask in the chat if you can get a bonus for the deposits from your today's playing day, they will tell you that you need to re-deposit at least 20 euros to get 10 free spins .I wonder why they don't consider deposits already made for the day. It drives me away from them.
At first they were fast with the transfers to Skrill in about 10 minutes they were making a transfer to my account, but after a while they started delaying payments for hours. I asked why, and the answer is the same, that they have too many requests. I don't know why, when I registered and withdrew money on skrill there was no problem and it was fast, but after a month everything became slow.I've also noticed a big change in the win rates in slots, it's not winning like before, I can even say that I don't have the thrill I had at the beginning at nine casino, hope this changes.