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Hello! Thank you for the feedback! We will try to look into bet sizes for Pragmatic Play :) Best Regards, NineCasino Team
Game selection a lot of games to choose from, great gaming selection, fast deposits, a few payment methods, live chat is always available if needed, but they don't help out much.
I made 100s of deposits in which all were accepted. When it came time to cash out my very first win they have made it extremely difficult.
I have sent all documents to be verified and they reversed my win back into my account hoping I would spend it I'm sure. I'm not impressed with their level of customer service. I was a loyal player there and once I receive my win will never return to play there again.
Hello! Sorry to hear about this situation. If we found your account right, you didn't complete the verification. Our support team asked you to send separate photos of card and ID, and it should be photos, not scans or screenshots. You can check your email box and find a letter from our support team with a detailed description. As soon as you will complete the verification you will be able to make a withdrawal. Hope everything will be solved soon and we will see you in our casino again ;) Best Regards, NineCasino Team
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Nice website layout. Slot selection is good as well. Gameplay is bug and lagfree. Bonus offers are fair as well. Verification and withdrawal within one day which is above average. Nice casino to play at.
I do not have any big negative points to mention so far. Minor stuff: the selectable bet sizes for pragmatic slots are non-standard and bother me. That's it.