
NineCasino
- Excelentes herramientas de juego responsable
- Sitio web y chat en vivo 24/7 en español
- Abundancia de torneos, misiones y beneficios de fidelidad
- Límites de retiro máximo más bajos en comparación con la competencia
- Retiro mínimo para ciertos métodos es algo alto
Opinión del editor
Nos encanta el diseño elegante y sencillo de NineCasino, con iconos personalizados en el menú lateral. El sitio web de NineCasino es fácil de usar y muy intuitivo, y definitivamente no hace falta ser un experto en tecnología para navegar por este casino online.
Nos dimos cuenta de que, además de los torneos organizados por el casino, también puedes recibir bonos de reembolso, completar misiones, participar en el programa de fidelidad y convertirte en miembro del club VIP. Lo mejor es que puedes acceder a todo esto a través de un dispositivo móvil y continuar jugando fuera de casa.
Información general sobre NineCasino
¡Por fin se une NineCasino a nuestra lista de reseñas de casinos en línea! Nos da alegría presentarte este casino online divertido que opera desde 2021 bajo una licencia de Curazao. Además de miles de juegos emocionantes, NineCasino te ofrece muchas oportunidades de ganar premios extra, por no mencionar su excelente servicio de atención al cliente.
Puedes estar seguro de que NineCasino merece el título de uno de los más notables casinos en México, con una versión dedicada a los jugadores mexicanos. Igualmente, forma parte del grupo de casinos colombianos, ya que tiene una versión para usuarios de Colombia.
Pasamos un buen tiempo jugando en la plataforma y te brindamos una reseña de NineCasino llena de detalles sobre sus juegos, su atención al cliente y las opciones de pago disponibles. Si quieres comparar nuestra experiencia con la de los demás, puedes leer también las revisiones de jugadores de NineCasino en la parte inferior de la página.
Información de pago y métodos en NineCasino
NineCasino es un excelente ejemplo de casinos online que se adaptan bien a las necesidades de sus clientes.
Todos estamos de acuerdo de que una de las principales necesidades es la posibilidad de realizar depósitos y retiros utilizando métodos de pago rápidos y seguros, todavía mejor si los métodos disponibles son conocidos localmente y admiten monedas locales.
NineCasino cumple con este requisito, ofreciendo métodos como Oxxo, Efecty, MOVii o Bancolombia. Se aceptan también criptomonedas y monederos electrónicos, igual que tarjetas bancarias.
Para solicitar un retiro, cada jugador debe apostar al menos 3 veces el monto depositado. El monto máximo de retiro está limitado a €2,000 por día, €5,000 por semana y €15,000 por mes.
Para jugadores de México, por ejemplo, estos límites son $15,000 por día, $30,000 por semana y $100,000 por mes. Ten en cuenta que hay limitaciones de transacción para cada método de pago, así que podrás comprobar estos detalles después de haber elegido tu medio de pago preferido.
Desde el momento en que solicitaste tu retiro, el equipo de pagos de NineCasino tiene 24 horas para revisar tu petición. Una vez aprobado, tu retiro puede tardar más tiempo, dependiendo del método de pago utilizado. Las transferencias bancarias pueden tardar hasta 5 días hábiles, mientras que los pagos a través de monederos electrónicos pueden tardar varias horas hasta un día laborable.
Atención al cliente en NineCasino
Hay múltiples formas de contactar con el equipo de asistencia. El correo electrónico se encuentra en el pie de página del casino, pero te recomendamos que utilices el chat en vivo.
Antes de chatear con un agente, tendrás que elegir el idioma. Una de las opciones ofrecidas es el español. El bot te ofrecerá algunos temas y responderá a tus preguntas. Claro, si no puedes llegar a una solución interactuando con el bot, puedes seleccionar la opción "Otros" y pedir hablar con un agente.
Los agentes que nos atendieron fueron amables y receptivos y nos ayudaron a conseguir lo que necesitábamos. El chat de asistencia funciona las 24 horas del día, los 7 días de la semana, y no deberías tener ningún problema para ponerte en contacto con los representantes del casino, independientemente de cuándo estés jugando.
Juegos en NineCasino
NineCasino cuenta con un vestíbulo de juegos impresionante, al cuyo gran tamaño contribuyen 120 proveedores. Eso sí, la selección de proveedores de software puede variar según el país desde el que se accede a la plataforma.
Hay miles de máquinas tragamonedas disponibles y más de 500 juegos de casino en vivo. Además de los juegos más populares de Games Global, Pragmatic Play y ELK Studios, NineCasino ofrece también una sección de juegos originales que no encontrarás en ningún otro sitio.
Aunque las tragamonedas ocupan mucho espacio en la plataforma, tenlo por seguro que encontrarás fácilmente otros tipos de juegos debido a las categorías en el menú principal. Algunos de ellos te llevarán a las secciones de juegos de ganancia instantánea y de rasca y gana. Incluso puedes crear tu sección de favoritos, si los tienes.
La barra de búsqueda puede ser una herramienta muy útil para encontrar títulos individuales, o puedes también elegir proveedores específicos para explorar sus juegos independientemente de las demás empresas disponibles.
Compromiso de NineCasino con el Juego Responsable
NineCasino se toma muy en serio el juego responsable, como se muestra en la incorporación de diferentes herramientas para ayudar a los jugadores a mantener sus actividades de juego bajo control.
En cualquier momento se puede realizar un test de autoevaluación para saber si hay que preocuparse o tomar algunas medidas de precaución. A continuación, los jugadores pueden limitar sus depósitos y pérdidas. Pueden establecer límites diarios, semanales o mensuales. Límites de apuesta y de sesión también están disponibles en los ajustes de cuenta de cada usuario.
Si decides activar la autoexclusión, debes contactar con el equipo de asistencia, precisando si deseas autoexcluirte por un período temporario o permanente.
Veredicto final sobre NineCasino
En el momento de escribir esta reseña, NineCasino tiene preparado un generoso paquete de bienvenida para los jugadores que quieran depositar por primera vez desde México. Puedes reclamar un bono del 100% hasta $5,000, pero no olvides leer los términos y condiciones del bono antes de optar por él.
Jugar en NineCasino fue una experiencia positiva y entretenida, con juegos como Big Bass Bonanza y Sugar Rush. Puedes mezclar las cosas probando también los juegos de mesa o de casino en vivo, pero no te olvides de participar en torneos y completar misiones para obtener premios adicionales.
Tenemos que decir algo a favor de las herramientas de juego responsable de NineCasino, ya que todas las opciones son fácilmente accesibles desde el perfil del jugador. El servicio de atención al cliente funciona bien, aunque hay un paso innecesario con el chatbot.
Con una licencia válida de Curazao, plataforma en español y una abundancia de juegos de casino, NineCasino es una excelente opción para jugadores hispanohablantes.
Recomendados por expertos
Revisiones de los jugadores


Be careful, don't deposit any money there. Ninecasino is a site that does not pay money, and after two months of verification, it suddenly decides to delete the account for no reason.I sent them everything, bank statements, crypto wallet photos, transaction confirmations, confirmation that the phone number belongs to me, and they still blocked my account along with the money in the account. SCAM
Long verification, account closure for no reason. Money theft - I do not recommend playing money there.I have photos and videos where I showing and writing that the account has been verified in order to ask for some additional verification again in two hours and not to pay the money. At the end, they closed my account and stole the money. scam site

The casino is cheating players and not paying out winnings. The license is not active. Apparently it has expired. The support pretends that they don't understand anything about this.
Dear players,
Be careful. The casino does not have an active license and does not pay out winnings! The support service ignores and does not know anything.
I wrote to curacao-egaming.com and they replied with the following:
"Unfortunately, the website you have referenced is not managed by an operator under CEG Accreditation ADR"

What I do like about the casino is it will pay you within 24 hours of your withdraw. Also it's a great VIP program with lots to offer. Over all the game play is great, it can use an up date of newer games but over all a a decent casino. I'm currently a gold status member and like the games.
What I really don't like is the terrible support is what ruins all the good parts, because I have had nothing but problems with the support staff, also the missions and gold wheele spins that I have not been getting when I completed them is just getting ridiculous! And the support always makes me wait or just makes an excuse on lots of thing. I understand all rules and I stick to the the wagering requirements and all the rules and guide lines for a reason. I have even taken screen shots of all the missions that said they were completed 100% and never received the coins, or free spins, and for the last week now the gold wheele spin for the first deposit every 24 hours. And since January 6th iv haven't received anything from completing over 25 missions and I haven't received any incentives, also I was blocked from even contacting support! So I had to write up an email and send it. Now I'm just waiting for the reply. So I'm hoping for some good news. It's very sad it's come down to this because I have put a lot of money back into this casino and I mean over 6 figures with all the big wins I have made. And I have been a very loyal customer of there and this is just getting to much. I just hope the casino complaints line actually gets this issue solved and fies the support staff because that's what makes my review kinda personal because I really did enjoy the casino. If need be I can supply transcripts and screen shots of how the support staff doesn't even pay attention to things you tell them. So I hope this changes in the future and they fix this issue. this review can be changed if the issues are dealt with fairly and support changes.

Ninecasino has a great selection of slots and table games, and I’ve had fun with the live dealer games. The promotions are solid, but I did experience some frustration when my withdrawal was delayed. I’ll continue playing here, but I hope they can improve the payout process.

I opened an account at this casino around two months ago. I am surprised by the HUGE market of games, slots, sports events, tournaments, promotions, etc. I am planning to stay here.
I can say nothing, but I haven't spent much time here yet.
It seems this company is serious and there will be no problems with accessing this site and withdrawals should be processing without problems

Ninecasino has been great overall. I really enjoy the variety of slots and table games, and the live dealer games are a lot of fun, especially when playing blackjack or roulette. I also appreciate their generous promotions, including a great welcome bonus and ongoing deals for regular players. The site is smooth, and everything loads quickly.
one downside is that the mobile app could use some improvement. It works fine most of the time, but I’ve noticed occasional crashes, which can be frustrating when you’re in the middle of a game. I hope they can update the app to improve its stability.

The positives at ninecasino casino are the relatively good offers in major tournaments, such as last week's European Cup. Of course, these offers also have their negatives, since the deposit must be wagered 3 times.
On 26/11 I made a deposit of €200 and also got a freebet for the European cups. After I bet the amount required by the terms (3x200:600) the next day, having a balance of €840 in the account, I requested a withdrawal of €326, which was processed promptly. The next day, on 27/11, I requested a second withdrawal of €50, but it was rejected by the company with a non-existent excuse. That is, to make a turnover of €1200, while this condition had been met and this did not even arise from the amount of the initial deposit of €200. After my strong protests, the company acknowledged that this condition had indeed been met, but there was a technical problem. Since then and until today the problem...is under control, but no progress, nor does it allow me to take over..

I played a lot at this casino and I think it is the best casino, but I was incredibly disappointed when my last two withdrawals were canceled and the money disappeared from the player's account. Currently, the situation is that the casino took my money without even informing me about it.
You have to be very careful with this casino because they can suddenly cancel your payment, take your money and no one will even inform you about it. Its not a normal situation.

Started playing here recently and I'm really liking this casino. Has all the major providers and games. The layout takes a while to navigate but it's quite impressive once you get familiar with it. There are plenty of deposit options and bonuses. I prefer to play without bonuses so I can't give info on these. I had a bit of luck and was able to withdraw. Verification was quick and easy and I had funds in my Skrill account within 24hrs so I was very impressed. Plenty scope to move along the VIP statuses with rewards asking the way. Overall a good casino and one which I will be staying with for a while.
Very little to dislike. I play mostly on mobile but the games don't go to fullscreen which is disappointing a I can't enjoy the games on fullscreen but this is a small complaint and hopefully it'll be rectified in time.

Site has a good selection of games, and easy to navigate. Support tries to do their best when assisting. Good design and layout in general. Easy to deposit
Won some money, and verified three payment methods in attempt to withdraw but they could not approve it to crypto and my bank is revolut. Revolut is shown as mismatch country as it is based in another country. They could not approve my withdrawal and as someone with a gambling problem I decided to close my account to have them send over the money.
They are now refusing to send me my winnings and withholding my funds.
I would avoid this casino at all cost, they had no problem trying to push through my withdrawals when I was keeping my account open, but once I decided to close my account they refuse to pay my funds. Over 2000 Euro in my account and they don't even reply on my emails.

Have a transaction that was canceled and I still haven't received my money. in the account. This transaction has been cancelled, I don't have the money either in the player account or in the bank account, what happened to this transaction. It's already been over 5 days and I haven't received the money. If I don't receive my money, I will file a complaint.
Withdrawals are quick, plenty of slot choice, most missions are affordable to achieve. The wheel spins are a good concept and sometimes you can get a lucky win. Wager amounts are pretty low as well compared to other sites.
First issue I’ve had since joining and the said issue is withdrawing. Bank transfer option has always been a choice and the only method I use but this has now mysteriously disappeared. Skrill and Netella options are accepted but then cancelled by the payment system so as it stands, I have money in my account I want to withdraw but can’t.