
NineCasino
- Live chat is open 24/7
- Mobile friendly games
- Various/diverse offer of casino games
- Different responsible gambling tools available
- There are some country restrictions
- High minimum withdrawal limit
Editor’s View
We love the sleek and straightforward design of NineCasino, alongside custom-made icons in the menu. NineCasino is user-friendly and really intuitive, and you don’t have to be a tech expert to navigate this online casino.
We noticed that in addition to tournaments hosted by the casino, you can also receive cashback, complete missions, participate in the loyalty program, and become a member of the VIP club.
General Information About NineCasino
NineCasino is an online casino fully licensed and regulated by the Government of Curacao and the Kahnawake Gaming Commission. Uno Digital Media B.V. owns and operates the casino that has been on the market since 2021.
The operator provides players with a choice of many different languages from the side menu. NineCasino is one of the casinos you can play on your smartphone because it has an app you can download directly from its website.
NineCasino offers a large selection of games players can enjoy, but we recommend checking our detailed casino review before registering. We’ll discuss different payment options you can choose from and the process for deposits or withdrawals. Also, see if the casino’s committed to responsible gambling and what you can do if you encounter issues during your gameplay.
Payment Information and Options at NineCasino
The payment options will become available when you register at the casino and visit the Cashier. What’s available depends on your country. However, the casino offers all major payment options, including credit and debit cards, Neteller, Skrill and various e-wallets. Check out the Payments tab to see all possible options you can find at the casino.
The processing time can take up to 24 hours. However, some methods may take longer before you can see the money in your account. For example, bank transfers can last up to five business days.
The minimum withdrawal goes from €50 to €120, depending on your selected option. The maximum amount you can withdraw monthly is €30,000, which is halved for weekly withdrawals. In a day, you can receive €3,000 at most. Remember that bank transfers are subject to additional charges by the intermediary banks.
Customer Support at NineCasino
There are multiple ways to contact the chat support. The support email is located at the footer of the casino, but we recommend using the live chat, which you can access from the side menu or by opening the icon in the bottom right corner.
Before you talk to an agent, the bot will offer some topics and answer questions. We selected “Other” and requested to be connected to an agent, and the bot returned to us to pick a topic again, insisting that they “have a full knowledge base and are capable of processing requests.”
After our second attempt, everything went smoothly. The agent was friendly and responsive, and they helped us get what we needed. The chat support works 24/7, and you shouldn’t experience any problems contacting the casino’s representatives no matter when you’re playing.
Games at NineCasino
NineCasino packs over 5,000 games from the world’s known providers, including Evolution, Netent, Pragmatic Play, Red Tiger and many others. Online slots are grouped into different categories, and you can find everything: instant wins, bonus buys, progressive jackpot slots, etc. You can easily find any game in the search bar if you already know what you want to do.
Live casino games emulate games in brick-and-mortar casinos; for those who love playing table games with the host, let yourself in. You’ll find many different releases, so find your virtual desk and get comfortable.
There’s no shortage of table games either, with online poker, roulette, blackjack, and baccarat. The casino’s original games are on display, and we recommend you check those out. There are also scratchcards for those who want to test their luck quickly.
NineCasino’s Commitment to Responsible Gambling
NineCasino takes responsible gambling seriously, as shown by the addition of different tools to help players keep things under control.
Firstly, the casino doesn’t allow underage players to register on its site, and it offers useful responsible gambling links to assist players. You can take a self-assessment test at any point to see if you should be worried or take the necessary precautionary steps.
As for the features, players can limit their deposits and losses. They can set daily, weekly or monthly limits. You can easily keep track of your bets in your account, making it simple to track your activities and adjust. Wagering and session limits are also available within your account.
Should you notice that you need to self-exclude, you can do so easily, but there’s also a cool-off option that isn’t as drastic and helps you take a short break from online gambling. NineCasino is packed with responsible gambling tools, all of which are listed above. This shows commitment to players and their well-being.
Final Verdict on NineCasino
At the time of writing, NineCasino has a generous welcome package prepared for players who want to register for the first time. You can claim up to €450 with 250 Free Spins but don’t forget to read the bonus terms and conditions before you decide to go for it.
Playing at NineCasino is always entertaining, with games such as Wold Gold and Fortune Tiger. You can mix things up by playing table or live casino games but don’t forget to join tournaments and compete for generous prizes.
We love NineCasino’s responsible gambling tools, as everything is easily accessible from your account. Their customer support works well, although there is an unnecessary step with the chatbot. With a valid licence and an abundance of casino games, NineCasino is a great place to be.
Recommended by experts
Player Reviews


Ninecasino has a great selection of slots and table games, and I’ve had fun with the live dealer games. The promotions are solid, but I did experience some frustration when my withdrawal was delayed. I’ll continue playing here, but I hope they can improve the payout process.

I opened an account at this casino around two months ago. I am surprised by the HUGE market of games, slots, sports events, tournaments, promotions, etc. I am planning to stay here.
I can say nothing, but I haven't spent much time here yet.
It seems this company is serious and there will be no problems with accessing this site and withdrawals should be processing without problems

Ninecasino has been great overall. I really enjoy the variety of slots and table games, and the live dealer games are a lot of fun, especially when playing blackjack or roulette. I also appreciate their generous promotions, including a great welcome bonus and ongoing deals for regular players. The site is smooth, and everything loads quickly.
one downside is that the mobile app could use some improvement. It works fine most of the time, but I’ve noticed occasional crashes, which can be frustrating when you’re in the middle of a game. I hope they can update the app to improve its stability.

The positives at ninecasino casino are the relatively good offers in major tournaments, such as last week's European Cup. Of course, these offers also have their negatives, since the deposit must be wagered 3 times.
On 26/11 I made a deposit of €200 and also got a freebet for the European cups. After I bet the amount required by the terms (3x200:600) the next day, having a balance of €840 in the account, I requested a withdrawal of €326, which was processed promptly. The next day, on 27/11, I requested a second withdrawal of €50, but it was rejected by the company with a non-existent excuse. That is, to make a turnover of €1200, while this condition had been met and this did not even arise from the amount of the initial deposit of €200. After my strong protests, the company acknowledged that this condition had indeed been met, but there was a technical problem. Since then and until today the problem...is under control, but no progress, nor does it allow me to take over..

I played a lot at this casino and I think it is the best casino, but I was incredibly disappointed when my last two withdrawals were canceled and the money disappeared from the player's account. Currently, the situation is that the casino took my money without even informing me about it.
You have to be very careful with this casino because they can suddenly cancel your payment, take your money and no one will even inform you about it. Its not a normal situation.

Started playing here recently and I'm really liking this casino. Has all the major providers and games. The layout takes a while to navigate but it's quite impressive once you get familiar with it. There are plenty of deposit options and bonuses. I prefer to play without bonuses so I can't give info on these. I had a bit of luck and was able to withdraw. Verification was quick and easy and I had funds in my Skrill account within 24hrs so I was very impressed. Plenty scope to move along the VIP statuses with rewards asking the way. Overall a good casino and one which I will be staying with for a while.
Very little to dislike. I play mostly on mobile but the games don't go to fullscreen which is disappointing a I can't enjoy the games on fullscreen but this is a small complaint and hopefully it'll be rectified in time.

Site has a good selection of games, and easy to navigate. Support tries to do their best when assisting. Good design and layout in general. Easy to deposit
Won some money, and verified three payment methods in attempt to withdraw but they could not approve it to crypto and my bank is revolut. Revolut is shown as mismatch country as it is based in another country. They could not approve my withdrawal and as someone with a gambling problem I decided to close my account to have them send over the money.
They are now refusing to send me my winnings and withholding my funds.
I would avoid this casino at all cost, they had no problem trying to push through my withdrawals when I was keeping my account open, but once I decided to close my account they refuse to pay my funds. Over 2000 Euro in my account and they don't even reply on my emails.

Have a transaction that was canceled and I still haven't received my money. in the account. This transaction has been cancelled, I don't have the money either in the player account or in the bank account, what happened to this transaction. It's already been over 5 days and I haven't received the money. If I don't receive my money, I will file a complaint.

Nine Casino: The Casino That Teases And Pleases!
So, I recently had the chance to dive into Nine casino and let me tell you, it was quite the ride! From the moment I pushed in my login details, I was blown away by how much there is to do here! They've got these cool missions that let you rack up points, which you can then trade in for free spins, bonuses and even cold hard cash at their points store. Oh, and don't even get me started on their cashback offer, it is like a little safety net for your wallet!
I've been grinding away and managed to collect 105 points so far. I'm so close to hitting that 150-point mark for 15 free spins with a 40x wagering requirement. Just a bit more to go!
You know, I actually decided to give Nine Casino a shot after seeing a fellow player from "South Africa" hit it big on the slots. Figured I'd try my luck too, well, it did pay off! I remember nailing a sweet $10/100x win on Zeus vs Hades. My enemy of a slot, challenging and frustrating! Then, there was this other time I put down $7 on Starlight Princess while chatting on the forum with another member who joked they could match my bet for a Big Mac meal. Good times!
The VIP club, tournaments and loyalty program are all top-notch. They've even got these wheels you can spin for rewards after dropping just $30, or sometimes even for free! Talk about generous.
Now, don't get me wrong, Nine Casino is pretty awesome, but if I had one wish, it'd be for more no-deposit free spins. I get that they're already super generous with their offers, but who doesn't love a freebie now and then or breaks in between from depositing?
One thing that really impressed me was being able to play Pragmatic Play games, which are restricted on some other casino websites. That was a nice surprise!
Overall, I've made four $30 deposits and managed to withdraw $70.26. Sure, I'm down to $49.74 now, but the experience has been totally rich. Nine Casino has seriously raised the bar for what I expect from online casinos. It's a well-deserved 10 out of 10!
What I do like about the casino is it will pay you within 24 hours of your withdraw. Also it's a great VIP program with lots to offer. Over all the game play is great, it can use an up date of newer games but over all a a decent casino. I'm currently a gold status member and like the games.
What I really don't like is the terrible support is what ruins all the good parts, because I have had nothing but problems with the support staff, also the missions and gold wheele spins that I have not been getting when I completed them is just getting ridiculous! And the support always makes me wait or just makes an excuse on lots of thing. I understand all rules and I stick to the the wagering requirements and all the rules and guide lines for a reason. I have even taken screen shots of all the missions that said they were completed 100% and never received the coins, or free spins, and for the last week now the gold wheele spin for the first deposit every 24 hours. And since January 6th iv haven't received anything from completing over 25 missions and I haven't received any incentives, also I was blocked from even contacting support! So I had to write up an email and send it. Now I'm just waiting for the reply. So I'm hoping for some good news. It's very sad it's come down to this because I have put a lot of money back into this casino and I mean over 6 figures with all the big wins I have made. And I have been a very loyal customer of there and this is just getting to much. I just hope the casino complaints line actually gets this issue solved and fies the support staff because that's what makes my review kinda personal because I really did enjoy the casino. If need be I can supply transcripts and screen shots of how the support staff doesn't even pay attention to things you tell them. So I hope this changes in the future and they fix this issue. this review can be changed if the issues are dealt with fairly and support changes.