AskGamblers Quick Overview
Editor’s View
We love the sleek and straightforward design of NineCasino, alongside custom-made icons in the menu. NineCasino is user-friendly and really intuitive, and you don’t have to be a tech expert to navigate this online casino.
We noticed that in addition to tournaments hosted by the casino, you can also receive cashback, complete missions, participate in the loyalty program, and become a member of the VIP club.
- Live chat is open 24/7
- Mobile friendly games
- Various/diverse offer of casino games
- Different responsible gambling tools available
- There are some country restrictions
- High minimum withdrawal limit
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NineCasino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About NineCasino
NineCasino is an online casino fully licensed and regulated by the Government of Curacao and the Kahnawake Gaming Commission. Uno Digital Media B.V. owns and operates the casino that has been on the market since 2021.
The operator provides players with a choice of many different languages from the side menu. NineCasino is one of the casinos you can play on your smartphone because it has an app you can download directly from its website.
NineCasino offers a large selection of games players can enjoy, but we recommend checking our detailed casino review before registering. We’ll discuss different payment options you can choose from and the process for deposits or withdrawals. Also, see if the casino’s committed to responsible gambling and what you can do if you encounter issues during your gameplay.
- E-Wallets 0-48 hours
- Bank Transfers 2-7 days
- Card Payments 0-48 hours
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at NineCasino
The payment options will become available when you register at the casino and visit the Cashier. What’s available depends on your country. However, the casino offers all major payment options, including credit and debit cards, Neteller, Skrill and various e-wallets. Check out the Payments tab to see all possible options you can find at the casino.
The processing time can take up to 24 hours. However, some methods may take longer before you can see the money in your account. For example, bank transfers can last up to five business days.
The minimum withdrawal goes from €50 to €120, depending on your selected option. The maximum amount you can withdraw monthly is €30,000, which is halved for weekly withdrawals. In a day, you can receive €3,000 at most. Remember that bank transfers are subject to additional charges by the intermediary banks.
Games at NineCasino
NineCasino packs over 5,000 games from the world’s known providers, including Evolution, Netent, Pragmatic Play, Red Tiger and many others. Online slots are grouped into different categories, and you can find everything: instant wins, bonus buys, progressive jackpot slots, etc. You can easily find any game in the search bar if you already know what you want to do.
Live casino games emulate games in brick-and-mortar casinos; for those who love playing table games with the host, let yourself in. You’ll find many different releases, so find your virtual desk and get comfortable.
There’s no shortage of table games either, with online poker, roulette, blackjack, and baccarat. The casino’s original games are on display, and we recommend you check those out. There are also scratchcards for those who want to test their luck quickly.
NineCasino’s Commitment to Responsible Gambling
NineCasino takes responsible gambling seriously, as shown by the addition of different tools to help players keep things under control.
Firstly, the casino doesn’t allow underage players to register on its site, and it offers useful responsible gambling links to assist players. You can take a self-assessment test at any point to see if you should be worried or take the necessary precautionary steps.
As for the features, players can limit their deposits and losses. They can set daily, weekly or monthly limits. You can easily keep track of your bets in your account, making it simple to track your activities and adjust. Wagering and session limits are also available within your account.
Should you notice that you need to self-exclude, you can do so easily, but there’s also a cool-off option that isn’t as drastic and helps you take a short break from online gambling. NineCasino is packed with responsible gambling tools, all of which are listed above. This shows commitment to players and their well-being.
Customer Support at NineCasino
There are multiple ways to contact the chat support. The support email is located at the footer of the casino, but we recommend using the live chat, which you can access from the side menu or by opening the icon in the bottom right corner.
Before you talk to an agent, the bot will offer some topics and answer questions. We selected “Other” and requested to be connected to an agent, and the bot returned to us to pick a topic again, insisting that they “have a full knowledge base and are capable of processing requests.”
After our second attempt, everything went smoothly. The agent was friendly and responsive, and they helped us get what we needed. The chat support works 24/7, and you shouldn’t experience any problems contacting the casino’s representatives no matter when you’re playing.
Complaints
Read the complaints other players have left for NineCasino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Dear Player, Thank you for your input and the time to share this with us! We appreciate that you have enjoyed our withdrawal processing times and the side tasks we offer- such as missions, or the wheels we have. We are also pleased to see you think the wagering amounts are manageable. While we understand that switching up the payment method can break a routine and maybe make it a bit difficult, we would like to note that our support is here 24/7 and would be more than ready to help with that- perhaps suggest another payment methods or maybe see if anything else can be done. We are quite versatile and will consider suggestions and your thoughts. Best regards, NineCasino Team
Be careful, don't deposit any money there. Ninecasino is a site that does not pay money, and after two months of verification, it suddenly decides to delete the account for no reason.I sent them everything, bank statements, crypto wallet photos, transaction confirmations, confirmation that the phone number belongs to me, and they still blocked my account along with the money in the account. SCAM
Long verification, account closure for no reason. Money theft - I do not recommend playing money there.I have photos and videos where I showing and writing that the account has been verified in order to ask for some additional verification again in two hours and not to pay the money. At the end, they closed my account and stole the money. scam site
Dear Player, We’re sorry to hear that you’ve come away with a negative impression of the casino, and we would like to provide some clarification regarding your comments. Please rest assured that our team is always here to assist and support you whenever needed. Kindly note that we operate in full accordance with our Terms and Conditions, which include mandatory verification procedures. These steps are standard practice across the industry and are in place to ensure the security and integrity of our platform. Occasionally, verification may take longer—especially in cases where the documents provided are incomplete, cropped, or do not meet the required criteria. We encourage you to review our full KYC (Know Your Customer) policy for more details. We kindly ask for your cooperation and understanding, as adhering to these procedures helps us resolve cases efficiently and in compliance with regulations. Best regards, NineCasino Team
The casino is cheating players and not paying out winnings. The license is not active. Apparently it has expired. The support pretends that they don't understand anything about this.
Dear players,
Be careful. The casino does not have an active license and does not pay out winnings! The support service ignores and does not know anything.
I wrote to curacao-egaming.com and they replied with the following:
"Unfortunately, the website you have referenced is not managed by an operator under CEG Accreditation ADR"
Hello, We're sorry to hear that this was your experience and that it did not align with your expectations. Please be assured that we adhere strictly to our established rules and remain committed to upholding them at all times. Best Regards, NineCasino Team.
What I do like about the casino is it will pay you within 24 hours of your withdraw. Also it's a great VIP program with lots to offer. Over all the game play is great, it can use an up date of newer games but over all a a decent casino. I'm currently a gold status member and like the games.
What I really don't like is the terrible support is what ruins all the good parts, because I have had nothing but problems with the support staff, also the missions and gold wheele spins that I have not been getting when I completed them is just getting ridiculous! And the support always makes me wait or just makes an excuse on lots of thing. I understand all rules and I stick to the the wagering requirements and all the rules and guide lines for a reason. I have even taken screen shots of all the missions that said they were completed 100% and never received the coins, or free spins, and for the last week now the gold wheele spin for the first deposit every 24 hours. And since January 6th iv haven't received anything from completing over 25 missions and I haven't received any incentives, also I was blocked from even contacting support! So I had to write up an email and send it. Now I'm just waiting for the reply. So I'm hoping for some good news. It's very sad it's come down to this because I have put a lot of money back into this casino and I mean over 6 figures with all the big wins I have made. And I have been a very loyal customer of there and this is just getting to much. I just hope the casino complaints line actually gets this issue solved and fies the support staff because that's what makes my review kinda personal because I really did enjoy the casino. If need be I can supply transcripts and screen shots of how the support staff doesn't even pay attention to things you tell them. So I hope this changes in the future and they fix this issue. this review can be changed if the issues are dealt with fairly and support changes.
Hello! We are sorry that you feel this way about our site. We try to offer good service and are always working to improve our platform. We would like to check your situation and help you sort it out. In order to examine your case in more detail please contact us via e-mail [email protected] and put “AskGamblers” in the subject, we will be glad to help you. Best regards, NineCasino Team.
Ninecasino has a great selection of slots and table games, and I’ve had fun with the live dealer games. The promotions are solid, but I did experience some frustration when my withdrawal was delayed. I’ll continue playing here, but I hope they can improve the payout process.
Hello! Thank you so much for the wonderful review. We are delighted to hear that you had a great experience with us. Customer satisfaction is our top priority, and feedback like yours lets us know that we're on the right track. We appreciate your support and look forward to serving you again in the future. Best regards, NineCasino Team
I opened an account at this casino around two months ago. I am surprised by the HUGE market of games, slots, sports events, tournaments, promotions, etc. I am planning to stay here.
I can say nothing, but I haven't spent much time here yet.
It seems this company is serious and there will be no problems with accessing this site and withdrawals should be processing without problems
Hello! Thank you so much for the wonderful review. We are delighted to hear that you had a great experience with us. Customer satisfaction is our top priority, and feedback like yours lets us know that we're on the right track. We appreciate your support and look forward to serving you again in the future. Best regards, NineCasino Team
Ninecasino has been great overall. I really enjoy the variety of slots and table games, and the live dealer games are a lot of fun, especially when playing blackjack or roulette. I also appreciate their generous promotions, including a great welcome bonus and ongoing deals for regular players. The site is smooth, and everything loads quickly.
one downside is that the mobile app could use some improvement. It works fine most of the time, but I’ve noticed occasional crashes, which can be frustrating when you’re in the middle of a game. I hope they can update the app to improve its stability.
Hello! Thank you so much for the wonderful review. We are delighted to hear that you had a great experience with us. Customer satisfaction is our top priority, and feedback like yours lets us know that we're on the right track. We appreciate your support and look forward to serving you again in the future. Best regards, NineCasino Team
The positives at ninecasino casino are the relatively good offers in major tournaments, such as last week's European Cup. Of course, these offers also have their negatives, since the deposit must be wagered 3 times.
On 26/11 I made a deposit of €200 and also got a freebet for the European cups. After I bet the amount required by the terms (3x200:600) the next day, having a balance of €840 in the account, I requested a withdrawal of €326, which was processed promptly. The next day, on 27/11, I requested a second withdrawal of €50, but it was rejected by the company with a non-existent excuse. That is, to make a turnover of €1200, while this condition had been met and this did not even arise from the amount of the initial deposit of €200. After my strong protests, the company acknowledged that this condition had indeed been met, but there was a technical problem. Since then and until today the problem...is under control, but no progress, nor does it allow me to take over..
Hello! We are sorry that you feel this way about our site. We try to offer good service and are always working to improve our platform. We would like to check your situation and help you sort it out. In order to examine your case in more detail please contact us via e-mail [email protected] and put “AskGamblers” in the subject, we will be glad to help you. Best regards, NineCasino Team.
I played a lot at this casino and I think it is the best casino, but I was incredibly disappointed when my last two withdrawals were canceled and the money disappeared from the player's account. Currently, the situation is that the casino took my money without even informing me about it.
You have to be very careful with this casino because they can suddenly cancel your payment, take your money and no one will even inform you about it. Its not a normal situation.
Hello! We are sorry that you feel this way about our site. We try to offer good service and are always working to improve our platform. We would like to check your situation and help you sort it out. In order to examine your case in more detail please contact us via e-mail [email protected] and put “AskGamblers” in the subject, we will be glad to help you. Best regards, NineCasino Team.
Started playing here recently and I'm really liking this casino. Has all the major providers and games. The layout takes a while to navigate but it's quite impressive once you get familiar with it. There are plenty of deposit options and bonuses. I prefer to play without bonuses so I can't give info on these. I had a bit of luck and was able to withdraw. Verification was quick and easy and I had funds in my Skrill account within 24hrs so I was very impressed. Plenty scope to move along the VIP statuses with rewards asking the way. Overall a good casino and one which I will be staying with for a while.
Very little to dislike. I play mostly on mobile but the games don't go to fullscreen which is disappointing a I can't enjoy the games on fullscreen but this is a small complaint and hopefully it'll be rectified in time.
Hello! Thank you so much for the wonderful review. We are delighted to hear that you had a great experience with us. Customer satisfaction is our top priority, and feedback like yours lets us know that we're on the right track. We appreciate your support and look forward to serving you again in the future. Best regards, NineCasino Team
NineCasino News
Read all news about NineCasino, check for updates and stay tuned for exclusive bonuses.
Imagine winning nearly €4 million from a wager as small as €0.20! Surely, a life-changing event! Most of us can only dream of winning such an astounding amount of money but this became a reality for a loyal NineCasino player from Brazil.WOWPot Wows With a €3.7 Million Win!Last week, on 15 January, a NineCasino player going by the username ***carvalho10 logged onto the popular online casino site from Brazil to pass the time. And it was in the early morning hours that the magic happened.After just a few spins on the relatively recent Wolf Blaze WOWPot! Megaways produced by Fortune Factory Studios, this immensely fortunate Brazilian player scored the unimaginable: a €3,760,840.37 win from an impressive x20,008,157.44 multiplier.There is only one truth in the casino world, and that is once you press the button, anything can happen, said the Head of NineCasino, commenting on the win."***carvalho10 nabbed a x20,0008,157 multiplier, but the question is, who will be next to beat this high score at NineCasino? Our Jackpots are still full to the brim, and with 6000+ games, there is something for everyone, as well as for anyone hoping to be the next big winner," the casino manager added.We'd say that 'WOW' is a fitting word here. The video slot Wolf Blaze WOWPot! Megaways, launched in April 2023, is more than a mega jackpot slot. It's a WOWPot, a four-tiered progressive jackpot originally developed by Microgaming.We congratulate the lucky player and wish ***carvalho10 many more epic wins at NineCasino!Try WOWPot Slots at NineCasinoNineCasino offers a total of seven Wowpots, such as the Book of Atem WOWPot, and the Sherlock & Moriarty WOWPot. Players will also be glad to find Pragmatic Play jackpot games among the 6000+ games already at NineCasino, such as The Dog House Megaways, Joker's Jewels, and Gates of Olympus. Together with regular tournaments, promotions and various gamification features, players are in for a thrilling time.As for the new players? NineCasino has created a brilliant welcome package across three deposits, complete with a generous amount of Free Spins. Apart from being available in 12 languages, offering 24/7 customer support and accepting multiple payment methods, NineCasino is among the safest casino platforms on our website.Good luck!
Casino Christmas promotions can be really big, but you will rarely see a campaign this huge! NineCasino just pulled all the stops and is entering New Year in style, giving away not one, not two, but three automobiles in their three-week Grand Theft Сoupe tournament!The three-part tourney kicked off today and will run until 7 January, so let's quickly see how you can qualify for these magnificent prizes.1, 2, 3: Grand Theft CoupeNineCasino is holding a three-week Grand Theft Сoupe tournament for slot players between 18 December 2023 and 7 January 2024 with a different model coupe car as the main prize each week:Week 1: 18-24 December - Audi A5 CoupeWeek 2: 25-31 December - BMW 4 CoupeWeek 3: 1-7 January - Mercedes E CoupeNineCasino has made participation rather simple, and we'll take you through the process every step of the way.How to Take PartPlaying online slots will qualify you for the tournament, as these are the only eligible games. Once you start spinning, your position on the leaderboard will be decided by the points you accumulate:Earn 1 tournament point for every €1 you wagerThe player who scores most points wins a brand-new Coupe at the end of the cycleIt's easy, right? Just do what you like most: play your favourite online slots from the casino's library and start earning points.Visit NineCasinoThis tournament may be the Christmas miracle you're hoping for, so head over to NineCasino and have yourself a jolly good time!Good luck!
NineCasino is pulling out all the stops in its upcoming phenomenal Tesla Tournament & Raffle, which will be held throughout the month of November.How to Take PartTo join the fun and be in for one of the numerous prizes, you must place bets of a minimum of €0.10 on eligible slot games. Each bet will bring you 1 tournament point, while 100 points will get you 1 raffle ticket for the prize draw.You can collect an unlimited number of tickets, which will increase your chances of winning one of the top five prizes in the raffle.Tesla, iPhone 15, PlayStation 5, and €50k in Cash PrizesWe already told you about the Tesla Model 3, which is the main prize, but NineCasino has also set aside two other valuable prizes: the iPhone 15 and a PlayStation 5 console!In total, five main prizes will be distributed via a random draw in the following manner:1st prize: Tesla Model 32nd - 3rd prize: iPhone 154th - 5th prize: PlayStation 5Then comes the €50,000 prize pool with cash prizes for 1000 participants! Players with the most points will battle it out for the 1000 cash prizes, ranging from €5000 to €10!Each cash prize comes with a 1x wagering requirement attached that must be met before cashing out any winnings.Of course, before wagering, you should consult the Terms and Conditions to get acquainted with all the rules.Good luck!
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Withdrawals are quick, plenty of slot choice, most missions are affordable to achieve. The wheel spins are a good concept and sometimes you can get a lucky win. Wager amounts are pretty low as well compared to other sites.
First issue I’ve had since joining and the said issue is withdrawing. Bank transfer option has always been a choice and the only method I use but this has now mysteriously disappeared. Skrill and Netella options are accepted but then cancelled by the payment system so as it stands, I have money in my account I want to withdraw but can’t.