AskGamblers Quick Overview
Editor’s View
We love the sleek and straightforward design of NineCasino, alongside custom-made icons in the menu. NineCasino is user-friendly and really intuitive, and you don’t have to be a tech expert to navigate this online casino.
We noticed that in addition to tournaments hosted by the casino, you can also receive cashback, complete missions, participate in the loyalty program, and become a member of the VIP club.
- Live chat is open 24/7
- Mobile friendly games
- Various/diverse offer of casino games
- Different responsible gambling tools available
- There are some country restrictions
- High minimum withdrawal limit
Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.
NineCasino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About NineCasino
NineCasino is an online casino fully licensed and regulated by the Government of Curacao and the Kahnawake Gaming Commission. Uno Digital Media B.V. owns and operates the casino that has been on the market since 2021.
The operator provides players with a choice of many different languages from the side menu. NineCasino is one of the casinos you can play on your smartphone because it has an app you can download directly from its website.
NineCasino offers a large selection of games players can enjoy, but we recommend checking our detailed casino review before registering. We’ll discuss different payment options you can choose from and the process for deposits or withdrawals. Also, see if the casino’s committed to responsible gambling and what you can do if you encounter issues during your gameplay.
- E-Wallets 0-48 hours
- Bank Transfers 2-7 days
- Card Payments 0-48 hours
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at NineCasino
The payment options will become available when you register at the casino and visit the Cashier. What’s available depends on your country. However, the casino offers all major payment options, including credit and debit cards, Neteller, Skrill and various e-wallets. Check out the Payments tab to see all possible options you can find at the casino.
The processing time can take up to 24 hours. However, some methods may take longer before you can see the money in your account. For example, bank transfers can last up to five business days.
The minimum withdrawal goes from €50 to €120, depending on your selected option. The maximum amount you can withdraw monthly is €30,000, which is halved for weekly withdrawals. In a day, you can receive €3,000 at most. Remember that bank transfers are subject to additional charges by the intermediary banks.
Games at NineCasino
NineCasino packs over 5,000 games from the world’s known providers, including Evolution, Netent, Pragmatic Play, Red Tiger and many others. Online slots are grouped into different categories, and you can find everything: instant wins, bonus buys, progressive jackpot slots, etc. You can easily find any game in the search bar if you already know what you want to do.
Live casino games emulate games in brick-and-mortar casinos; for those who love playing table games with the host, let yourself in. You’ll find many different releases, so find your virtual desk and get comfortable.
There’s no shortage of table games either, with online poker, roulette, blackjack, and baccarat. The casino’s original games are on display, and we recommend you check those out. There are also scratchcards for those who want to test their luck quickly.
NineCasino’s Commitment to Responsible Gambling
NineCasino takes responsible gambling seriously, as shown by the addition of different tools to help players keep things under control.
Firstly, the casino doesn’t allow underage players to register on its site, and it offers useful responsible gambling links to assist players. You can take a self-assessment test at any point to see if you should be worried or take the necessary precautionary steps.
As for the features, players can limit their deposits and losses. They can set daily, weekly or monthly limits. You can easily keep track of your bets in your account, making it simple to track your activities and adjust. Wagering and session limits are also available within your account.
Should you notice that you need to self-exclude, you can do so easily, but there’s also a cool-off option that isn’t as drastic and helps you take a short break from online gambling. NineCasino is packed with responsible gambling tools, all of which are listed above. This shows commitment to players and their well-being.
Customer Support at NineCasino
There are multiple ways to contact the chat support. The support email is located at the footer of the casino, but we recommend using the live chat, which you can access from the side menu or by opening the icon in the bottom right corner.
Before you talk to an agent, the bot will offer some topics and answer questions. We selected “Other” and requested to be connected to an agent, and the bot returned to us to pick a topic again, insisting that they “have a full knowledge base and are capable of processing requests.”
After our second attempt, everything went smoothly. The agent was friendly and responsive, and they helped us get what we needed. The chat support works 24/7, and you shouldn’t experience any problems contacting the casino’s representatives no matter when you’re playing.
Complaints
Read the complaints other players have left for NineCasino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Hello! We are sorry that you feel this way about our site. We try to offer good service and are always working to improve our platform. We would like to check your situation and help you sort it out. In order to examine your case in more detail please contact us via e-mail [email protected] and put “AskGamblers” in the subject, we will be glad to help you. Best regards, NineCasino Team.
Have a transaction that was canceled and I still haven't received my money. in the account. This transaction has been cancelled, I don't have the money either in the player account or in the bank account, what happened to this transaction. It's already been over 5 days and I haven't received the money. If I don't receive my money, I will file a complaint.
Hi there, We are sorry that our site did not meet your expectations. The satisfaction of our customers is very important to us and in order to examine your case in more detail please contact us via e-mail [email protected] and put “CasinoGuru” in the subject, we will be glad to help you. Best regards, NineCasino Team.
Nine Casino: The Casino That Teases And Pleases!
So, I recently had the chance to dive into Nine casino and let me tell you, it was quite the ride! From the moment I pushed in my login details, I was blown away by how much there is to do here! They've got these cool missions that let you rack up points, which you can then trade in for free spins, bonuses and even cold hard cash at their points store. Oh, and don't even get me started on their cashback offer, it is like a little safety net for your wallet!
I've been grinding away and managed to collect 105 points so far. I'm so close to hitting that 150-point mark for 15 free spins with a 40x wagering requirement. Just a bit more to go!
You know, I actually decided to give Nine Casino a shot after seeing a fellow player from "South Africa" hit it big on the slots. Figured I'd try my luck too, well, it did pay off! I remember nailing a sweet $10/100x win on Zeus vs Hades. My enemy of a slot, challenging and frustrating! Then, there was this other time I put down $7 on Starlight Princess while chatting on the forum with another member who joked they could match my bet for a Big Mac meal. Good times!
The VIP club, tournaments and loyalty program are all top-notch. They've even got these wheels you can spin for rewards after dropping just $30, or sometimes even for free! Talk about generous.
Now, don't get me wrong, Nine Casino is pretty awesome, but if I had one wish, it'd be for more no-deposit free spins. I get that they're already super generous with their offers, but who doesn't love a freebie now and then or breaks in between from depositing?
One thing that really impressed me was being able to play Pragmatic Play games, which are restricted on some other casino websites. That was a nice surprise!
Overall, I've made four $30 deposits and managed to withdraw $70.26. Sure, I'm down to $49.74 now, but the experience has been totally rich. Nine Casino has seriously raised the bar for what I expect from online casinos. It's a well-deserved 10 out of 10!
Hello! Thank you so much for the wonderful review. We are delighted to hear that you had a great experience with us. Customer satisfaction is our top priority, and feedback like yours lets us know that we're on the right track. We appreciate your support and look forward to serving you again in the future. Best regards, NineCasino Team
At first the casino quickly became my favorite place to play. Great game selection with lots of cool bonuses. A bonus wheel spin on your first deposit of the day. I didn't have any trouble getting verified. I had a few wins and their payouts were fairly quick. I even went to their site when I didn't had any money to play. I would check out my completed missions my bonus points and who was winning at the time and the recent big winner's Best Site ever
Unfortunately, it didn't last long. Over a couple months time it seemed like every time I logged in they had made changes to something. Not giving the bonuses anymore. Missions became too expensive and difficult to complete. The final change and the last time I tried to deposit at Nine I saw they had raised the minimum deposit from $15 which was reasonable to a minimum of $30 which is ridiculous to an average working guy like me. I didn't seem to be cashing out anymore either. Other than the two or three payouts I had in the first month I played there that was it for me
Hello! Thank you so much for the wonderful review, it helps us improve our service. We are delighted to hear that you had a great experience with us. Customer satisfaction is our top priority, and feedback like yours lets us know that we're on the right track. We appreciate your support and look forward to serving you again in the future. Best regards, NineCasino Team
Satisfied for months on this casino. Slots went well and there is a large selection of games. Payouts usually got on the same day to my e-wallet jeton. that was very nice. Support is always fast and good.
Payouts are now longer, wait 6 Days now. So they are breaking their own terms and conditions. 24-72 h. Support can't help, I have to wait. So at the moment I can't recommend the casino.
Hi there, We are sorry that our site did not meet your expectations. The satisfaction of our customers is very important to us and in order to examine your case in more detail please contact us via e-mail [email protected] and put “AskGamblers” in the subject, we will be glad to help you. Best regards, NineCasino Team.
Before the cashout rule changed I was happy to keep playing with the terms of play through your deposit before cashing out. I was happy with the range of games etc.
Absolutely heartbreaking treatment. I had understood you have to play through your deposited money, so you put in £100 you have to gamble £100 before you can cash out and have played with these terms before a few times. Turns out it has now changed to 3x your deposit. So how you are supposed to gamble 3x what you put in is just crazy and you are so unlikely to actually win anything. I hadn't realized this until I was £400 in and then finally breaking even just to be told I still had to gamble £750 before I could withdraw. I see this as criminal and I do not see how this can be legal. The terms have changed since I last played and even the person in the chat started off by saying you have to play through your deposit at least once only to change what they were saying later in the conversation to you have to play through your deposit x 3.
Hi there! Thank you for taking the time to leave your feedback. We are sorry that our site did not meet your expectations. All rules are described on our site in the terms and conditions section, the rules can be updated if necessary. Now the wager for deposits is 3 times, according to our rules written in paragraph 7.6 of the terms and conditions. Best regards, NineCasino Team.
So I am not one to typically write reviews but I feel this casino deserves a great review. The bonuses offered daily are great, free spins, daily wheel, cash back daily. This is awesome especially on the days that aren't so lucky. Call it luck but this is one of the only places that I find I have more wins to balance out the losses. No long-term losing streaks which is great. The assortment of games is awesome. This has now become my favourite place to play. Anytime I have had a concern, live support is always available to help and resolve any issues that I am experiencing.
Interac cash outs could be a bit faster, sometimes having to wait longer but it does eventually get approved and deposited. Sometimes the site glitches out and bonus spin doesnt work but other than that, no complaints
Hello! Thanks for sharing your feedback.We appreciate your kind comments. We’re glad you feel satisfied with our service overall ,but we are sorry to hear that you’re having difficulties with deposits. Your satisfaction is important to us, Samkiki, and we will do our best to improve a current bonus system. Best regards, NineCasino Team.
Beautiful, simple, convenient. The loyalty system does not look as expensive as on many other platforms, and I think you can reach a high rank in it in less than six months.
I was incredibly surprised when I went to the balance replenishment page and did not find a way to replenish with cryptocurrency. I don't know if this is a limitation of the site or my country, but at the moment it is one of the most convenient ways for almost any player!
Hello! Sorry to hear about this situation. We kindly ask you to contact customer support to learn more about deposit options for your region Hope everything will be solved soon and we will see you in our casino again ;) Best Regards, NineCasino Team
The casino has very good promotions and challenges. These challenges make this casino better than other average casinos.
I had prize that was paid without any problems and quickly.
The customer service is also fast, helpful and friendly. In my opinion, this is a very good casino, I did not regret signing up.
I've been playing at the casino for a few months now, but I haven't experienced anything negative yet. There is no objection to the amount of games either, there are plenty of service providers and almost without exception the new slots arrive immediately.
Hello! Thanks for sharing your feedback.We appreciate your kind comments. We’re glad you feel satisfied with our service overall ,but we are sorry to hear that you’re having difficulties with the deposits Your satisfaction is important to us, krisz982 , and we will do our best to improve our payment system. Best regards, NineCasino Team.
Large collection of slots and a easy way to navigate between providers. Very fast verification and payout after verification. They altso have a 50% bonus every weekend and chance wheel every day.
When i started playing at the casino i got tons of different freespins. The freewheel can be activated once a day and if u use it a set amount of days you get a special wheel. This worked the first 2 times then it just stopped on day 9 out of 10 for over a month. Now the freechance wheel is gone aswell. It was fun untill it stopped working.
Hello! Thanks for sharing your feedback.We appreciate your kind comments. We’re glad you feel satisfied with our service overall ,but we are sorry to hear that you’re having difficulties with the bonuses. Your satisfaction is important to us, Lamm, and we will do our best to improve a current bonus system. Best regards, NineCasino Team.
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Site has a good selection of games, and easy to navigate. Support tries to do their best when assisting. Good design and layout in general. Easy to deposit
Won some money, and verified three payment methods in attempt to withdraw but they could not approve it to crypto and my bank is revolut. Revolut is shown as mismatch country as it is based in another country. They could not approve my withdrawal and as someone with a gambling problem I decided to close my account to have them send over the money.
They are now refusing to send me my winnings and withholding my funds.
I would avoid this casino at all cost, they had no problem trying to push through my withdrawals when I was keeping my account open, but once I decided to close my account they refuse to pay my funds. Over 2000 Euro in my account and they don't even reply on my emails.