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Mostbet Casino

Our Rating CasinoRank
3.9/10
CasinoRank
Player Rating 815 reviews
9.9/10
815 reviews
Complaint Response 146 complaints
2 days avg. 146 complaints
What we like
  • Home to thousands of games
  • Accepts fiat and cryptocurrencies
  • 24/7 live chat
  • Mobile download available
What we don’t like
  • Several country restrictions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Mostbet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://mostbet.com
Established
2009
Licences
Curacao Gaming Control Board
Company
Affiliate Program
Languages
English, Azerbaijani, Russian, Turkish, Hindi, Ukrainian, Kazakh, Spanish, French, Portuguese, Thai, Vietnamese, Belarusian, Czech, Polish, Romanian, Norwegian, Hungarian, Finnish, German, Arabic, Greek, Italian, Danish, Uzbek, Swedish
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports
Mobile Apps
IOS, Android

Mostbet Casino is an online casino and sportsbook where players can enjoy a portfolio of games instantly through most web and mobile platforms. 

The casino offers these games from a large list of software providers, including Nolimit City, Push Gaming, Pragmatic Play, Thunderkick, Quickspin and more. 

When players visit the casino, they can select their preferred language, and the casino is fully licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Due to online licensing laws, players from the United States, France, the United Kingdom, Spain and Italy are prohibited from creating an account. 

Mobile Gaming

The casino is available on the go, and players can use the latest smartphones and tablets to find their favourite games. Players can use a compatible mobile browser, or the casino is also downloadable on the latest iOS and Android devices. 

Security and Fairness

There are no issues with security and fairness. The casino uses SSL encryption to protect customers at all costs. This keeps personal information secure at all times. 

Games are also fair as a random number generator is used to determine the fair and random results. 

StallCation

Complaints

Read the complaints other players have left for Mostbet Casino. Learn more about complaints.

Show all complaints
Mostbet Casino - Account Frozen no videocall and verification made
Dear Askgamblers Team,

I am writing to request your assistance regarding my account at Mostbet (Account ID: 231670110). My account was frozen without prior notice on November 27, 2025, and despite following all instructions, providing all required verification documents, and agreeing to a video call, there has been no progress for more than three weeks.

Background

On November 27, I received an email informing me that my account had been “temporarily suspended for security reasons.” I was instructed to follow verification steps sent by email and via a link on their website. When I log into my account, it still displays the following message:

“Your account has been temporarily frozen for security purposes. Please contact the Support Service via any convenient method…”

Documentation Provided

Following their instructions, I submitted the following:

• Full identification documents: passport + driver’s license
• Selfie with my ID
• Screenshot of the card used for the deposit (the card has no printed numbers, as purchases are made using a digital card)
• Selfie holding the card
• Screenshot of a recent transaction from my bank’s app
• Link to my Telegram account

All of this was sent to their mal (id mostbet)
on November 27.

On December 3, I received an email stating:
“If you topped up your account through an agent, virtual wallet, or card, you must provide a screenshot of your details and a transaction receipt confirming the top-up of your gaming account.”

I then sent a screenshot of my most recent deposit showing the date and time, as well as the BANXICO(Mexico official tracking system) tracking key confirming the transaction.

Scheduled Video Call That Never Took Place

I never received the link or invitation to join the video call, and they have not contacted me again regarding this matter.

Since Then

• I contacted them again via Telegram, politely requesting a status update.
• They replied: “Please wait for notification of the decision by email.”

More than two weeks have passed since that last message. I have not been asked to provide anything further, and I have fully cooperated.

Request

I have complied with all the requirements requested by Mostbet. I am only requesting:

• That my account be reviewed fairly
• That I receive a clear update on the status of my case

I kindly ask the Askgamblers team to assist in getting this issue properly reviewed. I am willing to provide any additional evidence if needed (documents, screenshots, email history, etc., although I have not been able to attach them here).

Thank you very much for your time and support.

Sincerely,

Account ID: sent to the casino
staus Resolved

Complaint Statistics

Resolved 128
Avg. Amount $ 1,596
Avg. Complaint Duration 7 days
Avg. Response Time 2 days

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Player rating
9.9/10 815 reviews

Top reviews from our players

I have been using the services of this casino for several months now and I am very pleased with the bonus program and promotions. I especially like that you can get cashback for lost funds. I was also pleasantly surprised by the quality of the support service, which is always ready to help and answer all questions. In addition, there is an excellent selection of slot machines, you can always find something new. Fast withdrawal of funds, pleasant technical support, and in general, this casino leaves the impression of a lamp friend)

Hello, Dear nikolarten! We're glad that you're happy. Also don't miss our tournaments and promotions. We always have something new to share :) See you! Best regards, Mostbet.

user avatar

The only casino I trust. I have registered on many sites, but somehow it's not the same. Sometimes you just feel that they want to deceive you. Everything is calm and quiet on Mostbet. I play, I withdraw money. I haven't noticed any blocks yet, which is very pleasing. The money comes to the same card that I use to fill in deposits, which is also very convenient. A large selection of games, a lot of bonuses, various lotteries and cashback for losing. I like it here.

Hello, Dear darlingdmitry! We'd like to thank you for your kind words. Hopefully we will keep you happy with our work in the future :) See you soon at Mostbet! Yours, Mostbet.

user avatar

Not a bad office. There are always a lot of bonuses for beginners, although there are always some promotions for guests. The referral program also works, and the percentage from it drips quite well. Those who have friends who also hang out on betting are lucky. Although you can make good money yourself, if you are at least a little friendly with your head. There are a lot of slots here, if you play carefully, you can easily increase your deposit. I like that you can make withdrawals in different ways. Withdraw money quickly.

Hello, Dear jaskvoropay! Thank you for taking your time to provide feedback. We're glad that you're pleased :) We'll be waiting for you on our website. Yours, Mostbet.

user avatar

Nothing is more captivating than bonuses. And here they are very sweet. And not only for registration. They periodically fall for all sorts of activities on social networks. It's still nice and definitely won't be superfluous. Now I only withdraw a good amount from this site per week due to poker and mini-games. There is a huge variety, good slots, but I don't really play them, because I don't really understand providers. There have never been any problems. Everything is always fast and accurate. No one cheats or bans. The money usually arrives on the same day.

Hello, Dear monamiparis! Thank you for choosing Mostbet. We really like to please both new players and regular players with bonuses. Check out the ""Promotions"" section on the website or in the mobile app. Cool offers and bonuses appear there all the time. We like to give gifts unexpectedly. The more you play, the higher the chance to get a pleasant surprise. Stay with us! Best regards, Mostbet.

user avatar

There have really been a lot more fun games in this kazik lately than before. The payoff is really different for everyone, on some mini-games I repeatedly made passes, on others I did not try, but no)).The main thing here is to stop in time. When I win a lot, I immediately request a withdrawal and I don't play anymore that day. It's good that the output is fast. I made myself such a rule. Now I raise 100-200 USDT per month, if I'm lucky. I like the casino, honestly, it doesn't cheat.

Hello, Dear KutayTunceri! Thank you for your feedback. We are very pleased that you are satisfied with our service. We are glad that you play and win with us! Sincerely yours, Mostbet.

user avatar

It's a very good office, for a whole year of regular slot games, the guys have never let me down. Everything is always stable and clear. Conclusions are quick, there are a lot of games, sometimes even my eyes run away, I want to try everything. Of course, luck doesn't always smile at me, but in fact it's stupid to expect anything else. There were no problems with linking the card, so everything is good, you can use it.

Hello, Dear GarryPot! Thank you for your feedback. We really appreciate it. We look forward to seeing you on our website! Yours, Mostbet.

user avatar

A good casino with a good return. There are grounds for appreciation. For me, the main three parameters are the speed of payments, the number of slot machines and the respectful attitude of technical support. All this is present in this casino. Famous games in which scarab temple, Egypt fire, Fortune three, Book of Truth. These games have reliable providers and in my opinion they have a great chance to win.

Hello, Dear hulusnamit! We'd like to thank you for your kind words. Hopefully we will keep you happy with our work in the future :) See you soon at Mostbet! Yours, Mostbet.

user avatar

One of the best casinos I've played in. There are a lot of slots from my childhood)) It's just nostalgia - it's so nice to plunge into this old world sometimes. They are constantly adding something new - slot machines, providers, mini-games. After passing the verification, I have never communicated with technical support, I think this is a good indicator of the honesty of the casino. They do not cheat with payments, everything comes on time, the transfer is almost instant.

Hello, Dear banosbananas! Thank you for your review. We really appreciate your trust, and your feedback helps us to become better and please our customers even more! We wish you successful bets! Have a nice day! Your Mostbet.

user avatar

I've been playing slot machines and roulette here for almost a year. I really like the casino interface, I like the bonuses available. There are really a lot of games, so I agree with the previous authors - there are plenty to choose from. The most important thing is to stop in time) I had no problems with the conclusions, there was a problem with verification - it took a very long time, but in the end everything is fine and I continue to play here.

Hello, Dear masterscasino777! Thank you for your opinion about our service. Your feedback helps us to develop and become better, so that you have only positive emotions from using the service. We wish you successful bets! Have a nice day! Your Mostbet.

user avatar

Not a trivial application, an excellent bonus system is a first impression. Over time, it only gets better to play at this casino. Slots with good returns, there is cashback. I won here, of course, as I lost many times, but I have no doubts about the honesty of this company. They pay regularly, I use cryptocurrency.

Hello, Dear mouster! We're glad that you're happy. Also don't miss our tournaments and promotions. We always have something new to share :) See you! Best regards, Mostbet.

user avatar

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