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Mostbet Casino is restricted in your country, please try these instead:

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Mostbet Casino

Our Rating CasinoRank
3.8/10
CasinoRank
Player Rating 815 reviews
9.9/10
815 reviews
Complaint Response 146 complaints
2 days avg. 146 complaints
What we like
  • Home to thousands of games
  • Accepts fiat and cryptocurrencies
  • 24/7 live chat
  • Mobile download available
What we don’t like
  • Several country restrictions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Mostbet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://mostbet.com
Established
2009
Licences
Curacao Gaming Control Board
Company
Affiliate Program
Languages
English, Azerbaijani, Russian, Turkish, Hindi, Ukrainian, Kazakh, Spanish, French, Portuguese, Thai, Vietnamese, Belarusian, Czech, Polish, Romanian, Norwegian, Hungarian, Finnish, German, Arabic, Greek, Italian, Danish, Uzbek, Swedish
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports
Mobile Apps
IOS, Android

Mostbet Casino is an online casino and sportsbook where players can enjoy a portfolio of games instantly through most web and mobile platforms. 

The casino offers these games from a large list of software providers, including Nolimit City, Push Gaming, Pragmatic Play, Thunderkick, Quickspin and more. 

When players visit the casino, they can select their preferred language, and the casino is fully licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Due to online licensing laws, players from the United States, France, the United Kingdom, Spain and Italy are prohibited from creating an account. 

Mobile Gaming

The casino is available on the go, and players can use the latest smartphones and tablets to find their favourite games. Players can use a compatible mobile browser, or the casino is also downloadable on the latest iOS and Android devices. 

Security and Fairness

There are no issues with security and fairness. The casino uses SSL encryption to protect customers at all costs. This keeps personal information secure at all times. 

Games are also fair as a random number generator is used to determine the fair and random results. 

StallCation

Complaints

Read the complaints other players have left for Mostbet Casino. Learn more about complaints.

Show all complaints
Mostbet Casino - Account Frozen no videocall and verification made
Dear Askgamblers Team,

I am writing to request your assistance regarding my account at Mostbet (Account ID: 231670110). My account was frozen without prior notice on November 27, 2025, and despite following all instructions, providing all required verification documents, and agreeing to a video call, there has been no progress for more than three weeks.

Background

On November 27, I received an email informing me that my account had been “temporarily suspended for security reasons.” I was instructed to follow verification steps sent by email and via a link on their website. When I log into my account, it still displays the following message:

“Your account has been temporarily frozen for security purposes. Please contact the Support Service via any convenient method…”

Documentation Provided

Following their instructions, I submitted the following:

• Full identification documents: passport + driver’s license
• Selfie with my ID
• Screenshot of the card used for the deposit (the card has no printed numbers, as purchases are made using a digital card)
• Selfie holding the card
• Screenshot of a recent transaction from my bank’s app
• Link to my Telegram account

All of this was sent to their mal (id mostbet)
on November 27.

On December 3, I received an email stating:
“If you topped up your account through an agent, virtual wallet, or card, you must provide a screenshot of your details and a transaction receipt confirming the top-up of your gaming account.”

I then sent a screenshot of my most recent deposit showing the date and time, as well as the BANXICO(Mexico official tracking system) tracking key confirming the transaction.

Scheduled Video Call That Never Took Place

I never received the link or invitation to join the video call, and they have not contacted me again regarding this matter.

Since Then

• I contacted them again via Telegram, politely requesting a status update.
• They replied: “Please wait for notification of the decision by email.”

More than two weeks have passed since that last message. I have not been asked to provide anything further, and I have fully cooperated.

Request

I have complied with all the requirements requested by Mostbet. I am only requesting:

• That my account be reviewed fairly
• That I receive a clear update on the status of my case

I kindly ask the Askgamblers team to assist in getting this issue properly reviewed. I am willing to provide any additional evidence if needed (documents, screenshots, email history, etc., although I have not been able to attach them here).

Thank you very much for your time and support.

Sincerely,

Account ID: sent to the casino
staus Resolved

Complaint Statistics

Resolved 128
Avg. Amount $ 1,596
Avg. Complaint Duration 7 days
Avg. Response Time 2 days

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Player rating
9.9/10 815 reviews

Top reviews from our players

I like to play at the casino, but I want to be sure that I will get not only vivid impressions, but also my winnings. That's why I choose this Mostbet casino, because they offer me not only a vibrant, but also a safe gaming experience. For 1.5 years there has not been a single payment slip, so I come back here all the time. I would like to mention a very convenient application - slots do not freeze, everything works without problems. The company gives a lot of bonuses - I try to participate in promotions and contests. Thanks for the cool emotions

Hello, Dear Giceve! Thank you for your review. We are very pleased to have you as a long-time customer. We thank you for your trust and wish that luck will be on your side! Your Mostbet.

user avatar

Now I'm sorry for the time spent on other online casinos and, of course, the money)) From the first time I started playing Mostbet, I noticed the bright and simple design. Unlike other online casinos, there are no confusing navigation or overloaded sections where you can get lost. Everything is smooth and simple, but at the same time powerful and advanced. There is a huge selection of slot machines, there are interesting varieties of roulette. After I have passed verification, I have never contacted technical support - is this not an indicator? The money is paid out quickly.

Hello, Dear Char91! Thank you for your feedback. We are very pleased that you are satisfied with our service. We are glad that you play and win with us! Sincerely yours, Mostbet.

user avatar

Mostbet online Casino is my favorite site in this category today. It seems to me that this is because the design of the site is beautiful, easy to use, and plus I never feel that it somehow overloads me or bores me. In addition, the site has a fairly high popularity among users, and this already says a lot. The site seems to have been specially created in order to give you maximum pleasure, and all other processes are also built perfectly. Fast deposit and withdrawal of funds, good work of technical support, constant bonuses, free spins make this site one of my favorites.

Hello, Dear Hiorart! We'd like to thank you for your kind words. Hopefully we will keep you happy with our work in the future :) See you soon at Mostbet! Yours, Mostbet.

user avatar

I like that online roulette is not very expensive here, it's just a thrill. You can safely place bets and not be afraid of big losses, although I have never had such situations in principle. Slot machines are pleasing, there is an opportunity to choose according to the mood, and have a good time. At the same time, earn some money for another gadget)) Well, it's more in the order of the idea, I haven't been playing for so long and haven't won that much yet. Although I have already tried to withdraw winnings, and I did not find any problems with this. The deadlines are not the same, somehow during the day it turned out, somehow I had to wait almost a day.

Hello, Dear Gress45! Thank you for your review. We really appreciate your trust, and your feedback helps us to become better and please our customers even more! We wish you successful bets! Have a nice day! Your Mostbet.

user avatar

Mostbet Casino is considered one of the most reliable in the Internet environment, because it does not allow betting to be abused, due to which I recommend it to all players. I am for fair play, because I am satisfied with the strict rules of cooperation, as well as a set of services. I use the application to access the services, which I note is very convenient, since the interface automatically adjusts to a small screen and even allows you to view online broadcasts of matches. They constantly pour in a huge amount of free spins and bonuses, offer participation in tournaments, as well as a very profitable referral program.

Hello, Dear Narudd! Thank you for your review! We are very pleased that you choose and recommend Mostbet. We really put a lot of effort to make our users happy. We wish you successful bets! Sincerely yours, Mostbet.

user avatar

Great casino! I am glad that, on the advice of a friend, I finally found a good one! I have tried playing online casinos many times, I like to spin slot machines, but I usually feel like cheating. It's very nice that the game is crystal clear, the first time I withdrew the winnings, I thought it was a scam, but everything went easily and the money is on my card. If you have any questions, the support service responds quickly even via chat - it's very convenient! The main thing is that this casino is still available on your smartphone!

Hello, Dear ingaran1991! We're glad that you're happy. Also don't miss our tournaments and promotions. We always have something new to share :) See you! Best regards, Mostbet.

user avatar

I admire the variety of possibilities! Lately, my main game is Aviator, but the assortment here is impressive: lots of slots, real-time games, etc. An excellent resource that allows you to have a good time! The technical support service promptly helped to sort out my problem, and there were no further problems. Withdrawals take place without delay, there are many options – from transfer to the card and to cryptocurrency wallets. A reliable online casino.

Hello, Dear abaunknam! Thank you for taking your time to provide feedback. We're glad that you're pleased :) We'll be waiting for you on our website. Yours, Mostbet.

user avatar

I have been betting at this online casino for quite a long time, and therefore I can confidently speak about its reliability. All financial transactions are carried out smoothly and "like clockwork", and the funds won are credited to the account as soon as possible. The level of customer service deserves special thanks. The Mostbet support team is available at any time of the day and is always ready to help in case of disputes. The response to requests is fast, and the staff is polite and competent, unlike other online casinos, where they are often ignored.

Hello, Dear RobertDaisy! Thank you for your review. We really appreciate your trust, and your feedback helps us to become better and please our customers even more! We wish you successful bets! Have a nice day! Your Mostbet.

user avatar

I have been using this online casino for a little over a year. I don't have the slightest complaints or questions. I appreciate honest work and the absence of sudden bans – this can happen on other sites at the expense of time. If you look for reviews on other sites, then mostly only positive opinions are left about Mostbet. I agree with them. There is a huge selection of providers, the games are beautifully rendered - the picture is clear. There is a good roulette section.

Hello, Dear thomaslewider! Thank you for your review. We are very pleased to have you as a long-time customer. We thank you for your trust and wish that luck will be on your side! Your Mostbet.

user avatar

Registration on the bookmaker's website was quick and easy. I created an account in just a couple of minutes using my email and phone number. The welcome bonus that comes as a gift for registration was very generous. This motivated me to start playing on the site for my own money. Bonuses and promotions offered by Mostbet Casino make the game more exciting and profitable, and increase the chances of success. The support service is always in touch, they respond in various ways - live chat, mail. You can withdraw money not only to a card or an electronic wallet, but even in the form of cryptocurrency – this is very impressive.

Hello, Dear SirArricks! Thank you for your opinion about our service. Your feedback helps us to develop and become better, so that you have only positive emotions from using the service. We wish you successful bets! Have a nice day! Your Mostbet.

user avatar

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